堪培拉诺富特酒店

excellent location, given less than ten minutes to civic center and one minute to Murray's bus station and ten minutes to Greyhound station and tram station right in front of the hotel.

酒店位置方便，對面就是LR station, 酒店有租車公司，有灰狗巴士站就在酒店旁邊，訂了兩間房間，其中一間設置有問題，職員

Staff are nice and willing to help. They have good facilities. Eg. In-door swimming pool, sauna and Jacuzzi.

Front desk attitude towards wotif/expedia customers not as good as opposed to Accor/Novotel customers. We were given low levelled rooms(2nd floor) and room condition was not very ideal for a 4 star hotel. Bedsheet had stains and marks and pull out bed condition was way below average. Won't be staying at this hotel on any future visit. Location of hotel was prefect though to food, shopping and ease of travel. Limited carpark though.

Check in was chaotic, the rooms are dated, our room still had previous guests food in the fridge. Parking is poor, very few parking spots available at the hotel which cannot be booked in advance, you will need to pay and park 2 blocks away. The breakfast buffet was the best part of our stay. Staff are friendly.

Service and amenities were excellent. My fussy 8year old loved it.

room was good besides the tv we figured it a smart tv like we did before which was a-shame and the staff at reception wasn’t much help either but the breakfast staff was really nice and polite and the pool and spa was excellent ( bed was amazing)

Water damaged bathrooms, dirty grout, rooms that haven't been refreshed since the 1970's Approached by a homeless person on the door step each time we entered and exited, brought this up to the staff at the counter and they said "security had been earlier" For the price we paid we certainly expected more.

Clean & quiet.

Friendly staff and welcome

No parking very expensive/inconvenient for offsite parking, although pool was ok

Very run down 🙈

Room was mostly clean except a few dead roaches

The Novatel staff were great, the location ideal.

Friendly staff, nice and clean room with comfortable beds.

Nice stay

Great location and very clean room. Ideal for a stay in Canberra. Check in staff were very helpful and friendly.

The room was spacious enough but very outdated. I certainly missed not having a kitchenette area. The staff were friendly and helpful. The hotel is in a very convenient location, close to transport, shops and eateries.

No issue, heared water cold fantastic breakfast

I will start with the positives: Room Clean, Staff Friendly, Pool Great. A few negatives so only 2 of 4 lifts working, so getting stuck in lift regularly and waiting for long periods as lift was full so often. Card thing in lift seemed to only work 20 percent of time rest of time either card to fast, to slow or just some reason floor light went off seemed to be a specific method but I couldn’t say I never nailed it. Would have loved to use stairs if they existed to avoid this. The car parking expensive not guaranteed and when not available had to try find parking just to run in and get another code for carpark down the road. Not great if you have kids or anyone with disabilities as quite far and again costly for what it was. Location has potential (not the hotels fault) but the government needs to get on top of housing crisis. Getting to hotel nightmare can’t right turn at lights, next lights tram works couldn’t turn right again had to go who knows where, trick locations to find another root after all that parking was a pain. Constructive criticism: give your hotel guests the codes to both incase one carpark is full. Could not have done this without another driver to drive car around while I sorted car parking shambles. So spent likely 2 hours of my weekend total navigating road closures and trying to get access to car parks again not all the hotels fault just what was supposed to be stress free was extremely stressful. I won’t be staying again.