The Chermside Apartments

Very average

Warm friendly staff at check in. Clean and well laid out room. The free breakfast was a really lovely gesture and very well catered. All in all a very good stay. Very convenient for the Chermside shopping centre.

Best to arrive when office is open, otherwise you’re dealing with a phone call. And a need to upload documents to eventually get your key. Otherwise great location off the main road, very acceptable overall.

This room was very small, no chair, just a bed & bathroom. It was ok for the 1 night but would not book again

You can't get the right room with 44m2 when you book Chermside Apartment be careful

Don't waste your time time

We had to extend our stay twice and it was no trouble to them at all. Seems to be full each night. The gentleman in the office was excellent. Free breakfast was a bonus too.

Close to the shops, easy to find, good layout, quiet

Very basic breakfast but filling (cereal & toast). Microwave in room wouldn't heat anything. But clean, tidy, and helpful staff.

Great place to stay

Our room was supposed to be serviced daily but it was only done on the days when we specifically asked for it to be serviced. In addition, the air-conditioner was difficult to turn on. I thought it was because the batteries in the remote control were old so I requested new ones. When we returned, we found the control unit on the bench but they were the wrong size. Whoever left them there, either hadn't bothered to try to install them, or realised they were the wrong size and couldn't have been bothered to do anything further. In addition, when the room was last serviced, they didn't bother to check the supply of toilet paper in the room so we ran out. In summary, I think the management/reception staff are fine and the general condition of the hotel is fine, but they need to seriously review whether they should change the staff/company that attends to servicing the rooms.

All good apart from Noisy fan in bathroom,loose taps.room clean and bed comfortable.

Very Convenient to Chermise shopping centre. The staff were great. We were always welcomed at breakfast and it was a great way to start the day.

Property is very close to Westfield..Walkable distance..Only draw back is parking get full if you come to hotel a bit late in the evening..

Musky smell in room Heat lamp bulbs missing from bathroom fan exhaust Front door latch catching and hard to open Bedhead loose or not attached to bed base TV remote batteries must be close to needing replacement as TV is hard to turn on and off. All considered okay value for the cheap price.

we flew in late at night and yes there were a couple of numbers to contact someone but as with many people they don't always have an active phone to use which can cause a problem. maybe the use of a what app may be the answer? for out of hours contact. Room clean cannot fault it Breakfast very welcome after a long flight. very happy with the price cannot fault it.

Ok

Our room was near the lift, so unfortunately, we had constant noise from this. Otherwise, it was a great stay.

Beautifully professional and welcoming staff that were most helpful

Bathroom leaves a lot to be desired