The Ritz-Carlton, Vienna

Hotels
9.4
/10
Exceptional
960 reviews

What Guests Say About Their Stay

Suman

10.0
/ 10
We loved it. Staff were great. Concierges were great. Guest Relation manager, Chrochie, helped us with settling in and great recommendations.

Yong

10.0
/ 10
We stayed at The Ritz-Carlton Vienna for three nights and had a really lovely experience. The staff were very pleasant, polite, and always ready to help with anything we needed, which made us feel very welcome throughout our stay. Our room was spacious and comfortable, perfect for relaxing after a day out in the city. The breakfast was fabulous and definitely one of the highlights for us. We especially enjoyed having breakfast at a window table — it was a great way to start the day. The location is very convenient on the Ringstrass, within easy distance of Wien Hbf, Belvedere Palace, the Kunsthistorisches Museum, and Hofburg Palace, so getting around and sightseeing was very easy. We had a great stay and would highly recommend Ritz-Carlton Vienna to anyone visiting this beautiful city.

James

10.0
/ 10
Service was just above and beyond. Sauna, steam room and gym were great. The room was excellent with premium coffee and water with constant maid service. Breakfast was excellent. It was a great stay!
In the Area
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Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Gemeindebezirk Innere Stadt, Wien, Vienna, Austria, 1010

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz-Carlton, Vienna is a hotel is located at Innere Stadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Vienna

Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Gemeindebezirk Innere Stadt, Wien, Vienna, Austria, 1010
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Lobby The Ritz-Carlton, Vienna
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Discover More About The Ritz-Carlton, Vienna

The Ritz-Carlton, Vienna offers an unparalleled luxury experience in the heart of Austria's vibrant capital. This iconic hotel seamlessly blends timeless elegance with contemporary comfort, providing a sanctuary for discerning travellers. Room rates at The Ritz-Carlton, Vienna start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Ritz-Carlton, Vienna Location

Situated in the prestigious 1st district of Vienna, known as Innere Stadt, The Ritz-Carlton, Vienna is nestled amidst the city's most significant historical and cultural landmarks. This prime location places you just a stone's throw from the majestic St. Stephen's Cathedral and the opulent Hofburg Palace. The nearest major transport hub is Wien Hauptbahnhof (Vienna Central Station), approximately a 10-minute taxi or ride-hailing service journey away, making it incredibly convenient for exploring the city and beyond. The atmosphere here is one of refined grandeur, with elegant architecture and a palpable sense of history surrounding you, yet it's also incredibly accessible to the modern pulse of Vienna's shopping streets and charming cafes.

The Ritz-Carlton, Vienna Facilities & Services

Facilities for guests at The Ritz-Carlton, Vienna are designed to cater to every need, ensuring a truly memorable stay.

  • Enjoy a refreshing dip in the indoor swimming pool, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Maintain your fitness routine at the state-of-the-art fitness centre, available 24/7. Complimentary access.
  • Indulge in ultimate relaxation at the luxurious day spa, offering a range of treatments from 10:00 AM to 8:00 PM daily. Treatment prices vary, starting from approximately AUD $150.
  • For families travelling with young ones, The Ritz-Carlton, Vienna offers bespoke children's programs and amenities upon request, ensuring entertainment for all ages.
  • Complimentary Wi-Fi is available throughout the hotel.
  • On-site secure parking is available for guests at a rate of AUD $60 per day.

The Ritz-Carlton, Vienna Room Types

Discover a range of exquisite accommodations, each designed to offer supreme comfort and style. The room types of The Ritz-Carlton, Vienna include options to suit every preference.

  • Deluxe Rooms:

    Available with either a City View or a Park View, these spacious rooms offer a luxurious retreat. All rooms are strictly non-smoking and feature a bathtub.
  • Executive Suites:

    Offering enhanced space and separate living areas, these suites provide an elevated experience with stunning city vistas. All suites are non-smoking and include a bathtub.
  • Imperial Suites:

    For the ultimate in luxury, these grand suites boast opulent furnishings and breathtaking views of the city's historic heart. All suites are non-smoking and feature a bathtub.

The Ritz-Carlton, Vienna is not a pet-friendly hotel.

The Ritz-Carlton, Vienna Dining & Restaurants

Savour exceptional culinary experiences at The Ritz-Carlton, Vienna's distinguished dining venues.

  • The Salon:

    Experience an elegant breakfast and afternoon tea service. Breakfast is served daily from 7:00 AM to 10:30 AM, with prices starting from approximately AUD $45 per person. Afternoon tea is available from 2:00 PM to 5:00 PM, with prices from AUD $60 per person.
  • The Bar:

    Enjoy expertly crafted cocktails and light bites in a sophisticated setting. Open daily from 12:00 PM to 1:00 AM. Small plates range from AUD $20 to $40.

The Ritz-Carlton, Vienna Nearby Attractions and Activities

Immerse yourself in the rich tapestry of Vienna with these captivating attractions located just moments from The Ritz-Carlton, Vienna.

  • St. Stephen's Cathedral:

    A magnificent Gothic masterpiece and the spiritual heart of Vienna, just a short walk away.
  • Hofburg Palace:

    The former imperial palace, a sprawling complex showcasing centuries of Habsburg history and art.
  • Vienna State Opera:

    One of the world's leading opera houses, offering world-class performances.
  • Schönbrunn Palace:

    The stunning former summer residence of the Habsburg emperors, set amidst beautiful gardens.
  • MuseumsQuartier:

    A vibrant cultural hub housing a variety of museums, galleries, and performance spaces.

If you are looking for other activities around The Ritz-Carlton, Vienna, check out the best deals on Traveloka: Recommended activities in Vienna!

How to Get to The Ritz-Carlton, Vienna from the Airport

Navigating your journey to The Ritz-Carlton, Vienna is straightforward, with several convenient options available.

  • Airport Rail Link:

    The City Airport Train (CAT) offers a quick and efficient transfer from Vienna International Airport (VIE) to the city centre (Wien Mitte station), taking approximately 16 minutes. From Wien Mitte, it's a short taxi or ride-hailing service ride to the hotel. Tickets are around AUD $15 one way.
  • Taxi or Ride-Hailing Service:

    Direct taxis and ride-hailing services are readily available at the airport. The journey to The Ritz-Carlton, Vienna typically takes 25-30 minutes, depending on traffic, and costs approximately AUD $50-70.
  • Hotel Private Transfer:

    For the utmost convenience and a seamless arrival, The Ritz-Carlton, Vienna can arrange a private airport transfer service. This service can be booked in advance and offers a luxurious and stress-free start to your stay. Prices are available upon request. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at The Ritz-Carlton, Vienna

Choosing The Ritz-Carlton, Vienna means opting for an unforgettable blend of luxury, prime location, and exceptional service.

  • Unrivalled Location:

    Situated in the historic Innere Stadt, putting Vienna's most iconic sights at your doorstep.
  • Luxurious Accommodations:

    Exquisitely appointed rooms and suites offering comfort and elegance.
  • World-Class Facilities:

    Including a serene spa, a well-equipped fitness centre, and a beautiful indoor pool.
  • Exceptional Dining:

    Experience fine dining and sophisticated bar offerings.
  • Impeccable Service:

    The hallmark of The Ritz-Carlton brand, ensuring every need is met with grace and efficiency.

For the best rates and seamless booking, consider checking Room availability at The Ritz-Carlton, Vienna and Booking The Ritz-Carlton, Vienna through Traveloka.

Book budget hotels in Vienna and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Ritz-Carlton, Vienna

Bar, Cafe and Lounge The Ritz-Carlton, Vienna
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Vienna
Swimming Pool
Entertainment Facility The Ritz-Carlton, Vienna
Entertainment Facility
Fitness Center The Ritz-Carlton, Vienna
Fitness Center
Functional Hall The Ritz-Carlton, Vienna
Functional Hall

Things to Do

  • Indoor pool
  • Spa
  • Picnic area
  • Garden
  • Fitness center
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Transportation

  • Limited parking
  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Vegetarian meal
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Vienna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at The Ritz-Carlton, Vienna
200
Number of floors in The Ritz-Carlton, Vienna
7
Another facilities in The Ritz-Carlton, Vienna
Indoor pool, Spa, Picnic area, Garden, Fitness center

Frequently asked questions about The Ritz-Carlton, Vienna

What are available facilities at The Ritz-Carlton, Vienna?
There are top facilites at The Ritz-Carlton, Vienna such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Vienna?
The standard check-in time at The Ritz-Carlton, Vienna is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of The Ritz-Carlton, Vienna?
The Ritz-Carlton, Vienna has a 5.0-star rating.
How many floors does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna has 7.
How many rooms are available at The Ritz-Carlton, Vienna?
The Ritz-Carlton, Vienna has 200.
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The Ritz-Carlton, Vienna reviews and ratings

9.4
Exceptional
From 956 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveller Reviews The Ritz-Carlton, Vienna

Number of reviews per page
20
40
Top reviews
Suman
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved it. Staff were great. Concierges were great. Guest Relation manager, Chrochie, helped us with settling in and great recommendations.
Majed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes
Yong
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed at The Ritz-Carlton Vienna for three nights and had a really lovely experience. The staff were very pleasant, polite, and always ready to help with anything we needed, which made us feel very welcome throughout our stay. Our room was spacious and comfortable, perfect for relaxing after a day out in the city. The breakfast was fabulous and definitely one of the highlights for us. We especially enjoyed having breakfast at a window table — it was a great way to start the day. The location is very convenient on the Ringstrass, within easy distance of Wien Hbf, Belvedere Palace, the Kunsthistorisches Museum, and Hofburg Palace, so getting around and sightseeing was very easy. We had a great stay and would highly recommend Ritz-Carlton Vienna to anyone visiting this beautiful city.
Read More
James
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service was just above and beyond. Sauna, steam room and gym were great. The room was excellent with premium coffee and water with constant maid service. Breakfast was excellent. It was a great stay!
Eduardo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are amazing, perfect location to major spots, excellent steakhouse, great bartenders, concierge very knowledgeable, rooms are nice and comfortable. Highly recommend stayed for 9 nights around the Vienna Ball
Edlira
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ritz never disappoints. The spacious rooms and the service were Excellent. The Breakfast supper delicious and they offered high end car services for our rides around museums. I cant want to come back.
Craig
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay at Ritz Carlton. The hotel is beautiful and we loved our room. All the staff were very friendly and welcoming. We used the club lounge and everything there is high quality. I would really recommend staying here if you visit Vienna. The location is great, 10 minute walk to the train station and 5 minute walk to the main shopping area.
Read More
Erin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent as expected
Andrew
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely Hotel. Warm welcome. Lovely room. Good location. Great Breakfast. Only disappointment was that we said we were going for my partner’s 60th. We dressed up. Had an expensive meal. Not even a tiny birthday cake. Overestimated the attention to detail.
Marta
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely stay
Merran
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My stay at The Ritz-Carlton Vienna was very disappointing. The room allocated to me did not match the images advertised and was not representative of the Junior Suite booked. On arrival, there was a strong sewage odour in the room, which was resolved on the second day. During my stay, there were several periods with no water supply to the room (I believe this was a hotel wide issue), as well as smoke alarm activations. Attempts to contact the Guest Services Team by phone were unsuccessful, and I was later advised at reception that they were “too busy” to answer calls. On a positive note, the breakfast was excellent, and the breakfast team were very attentive. Overall, the number of issues experienced fell well short of the standard you expect from the The Ritz Carlton brand.
Read More
Dean
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very underwhelming for the reputation of Ritz Carlton. When we checked in there was no water in the hotel and we couldn’t bath before going out for dinner. Concierge were overall helpful with booking activities, but failed to confirm the activities and itinerary. This caused a lot of confusion between dinner reservations mixed up and a tour guide waiting for us that was not confirmed as available. The rooms had very confusing lighting, as switches were not installed in places that were consistent with their intended use. Most of the furniture was useless and the room lacked sufficient spaces to accommodate luggage.
Read More
Olena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything is super
DANIEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

EXCELLENT
Thomas
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic staff in all areas-desk, concierge, bar and restaurants. Super convenient location, close to everything. Huge room and impeccable service.
ANTHONY W
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

As always great service!
Alison
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful hotel, room, and staff. Weak breakfast service will daily problems with orders
Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing hotel, amenities, staff, and location. Highly recommended.
Pin
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very friendly.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz-Carlton, Vienna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 956 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz-Carlton, Vienna

Number of reviews per page
20
40
Top reviews
Suman
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved it. Staff were great. Concierges were great. Guest Relation manager, Chrochie, helped us with settling in and great recommendations.
Majed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes
Yong
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed at The Ritz-Carlton Vienna for three nights and had a really lovely experience. The staff were very pleasant, polite, and always ready to help with anything we needed, which made us feel very welcome throughout our stay. Our room was spacious and comfortable, perfect for relaxing after a day out in the city. The breakfast was fabulous and definitely one of the highlights for us. We especially enjoyed having breakfast at a window table — it was a great way to start the day. The location is very convenient on the Ringstrass, within easy distance of Wien Hbf, Belvedere Palace, the Kunsthistorisches Museum, and Hofburg Palace, so getting around and sightseeing was very easy. We had a great stay and would highly recommend Ritz-Carlton Vienna to anyone visiting this beautiful city.
Read More
James
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service was just above and beyond. Sauna, steam room and gym were great. The room was excellent with premium coffee and water with constant maid service. Breakfast was excellent. It was a great stay!
Eduardo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are amazing, perfect location to major spots, excellent steakhouse, great bartenders, concierge very knowledgeable, rooms are nice and comfortable. Highly recommend stayed for 9 nights around the Vienna Ball
Edlira
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ritz never disappoints. The spacious rooms and the service were Excellent. The Breakfast supper delicious and they offered high end car services for our rides around museums. I cant want to come back.
Craig
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay at Ritz Carlton. The hotel is beautiful and we loved our room. All the staff were very friendly and welcoming. We used the club lounge and everything there is high quality. I would really recommend staying here if you visit Vienna. The location is great, 10 minute walk to the train station and 5 minute walk to the main shopping area.
Read More
Erin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent as expected
Andrew
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely Hotel. Warm welcome. Lovely room. Good location. Great Breakfast. Only disappointment was that we said we were going for my partner’s 60th. We dressed up. Had an expensive meal. Not even a tiny birthday cake. Overestimated the attention to detail.
Marta
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely stay
Merran
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My stay at The Ritz-Carlton Vienna was very disappointing. The room allocated to me did not match the images advertised and was not representative of the Junior Suite booked. On arrival, there was a strong sewage odour in the room, which was resolved on the second day. During my stay, there were several periods with no water supply to the room (I believe this was a hotel wide issue), as well as smoke alarm activations. Attempts to contact the Guest Services Team by phone were unsuccessful, and I was later advised at reception that they were “too busy” to answer calls. On a positive note, the breakfast was excellent, and the breakfast team were very attentive. Overall, the number of issues experienced fell well short of the standard you expect from the The Ritz Carlton brand.
Read More
Dean
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very underwhelming for the reputation of Ritz Carlton. When we checked in there was no water in the hotel and we couldn’t bath before going out for dinner. Concierge were overall helpful with booking activities, but failed to confirm the activities and itinerary. This caused a lot of confusion between dinner reservations mixed up and a tour guide waiting for us that was not confirmed as available. The rooms had very confusing lighting, as switches were not installed in places that were consistent with their intended use. Most of the furniture was useless and the room lacked sufficient spaces to accommodate luggage.
Read More
Olena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything is super
DANIEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

EXCELLENT
Thomas
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic staff in all areas-desk, concierge, bar and restaurants. Super convenient location, close to everything. Huge room and impeccable service.
ANTHONY W
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

As always great service!
Alison
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful hotel, room, and staff. Weak breakfast service will daily problems with orders
Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing hotel, amenities, staff, and location. Highly recommended.
Pin
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very friendly.
Number of reviews per page
20
40