The Ritz-Carlton, Vienna

Hotels
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9.4
/10
Exceptional
979 reviews

What Guests Say About Their Stay

Suman

10.0
/ 10
We loved it. Staff were great. Concierges were great. Guest Relation manager, Chrochie, helped us with settling in and great recommendations.

Yong

10.0
/ 10
We stayed at The Ritz-Carlton Vienna for three nights and had a really lovely experience. The staff were very pleasant, polite, and always ready to help with anything we needed, which made us feel very welcome throughout our stay. Our room was spacious and comfortable, perfect for relaxing after a day out in the city. The breakfast was fabulous and definitely one of the highlights for us. We especially enjoyed having breakfast at a window table — it was a great way to start the day. The location is very convenient on the Ringstrass, within easy distance of Wien Hbf, Belvedere Palace, the Kunsthistorisches Museum, and Hofburg Palace, so getting around and sightseeing was very easy. We had a great stay and would highly recommend Ritz-Carlton Vienna to anyone visiting this beautiful city.

James

10.0
/ 10
Service was just above and beyond. Sauna, steam room and gym were great. The room was excellent with premium coffee and water with constant maid service. Breakfast was excellent. It was a great stay!
In the Area
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Schubertring 5-7, Gemeindebezirk Innere Stadt, Vienna, Austria, 1010

Main Facilities

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24-Hour Front Desk
Parking
The Ritz-Carlton, Vienna is a hotel is located at Innere Stadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Vienna

Schubertring 5-7, Gemeindebezirk Innere Stadt, Vienna, Austria, 1010
Discover More Places
Lobby The Ritz-Carlton, Vienna
Lobby 2 The Ritz-Carlton, Vienna

Discover More About The Ritz-Carlton, Vienna

Location
The Ritz-Carlton, Vienna is a hotel is located at Innere Stadt.

About The Ritz-Carlton, Vienna

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Ritz-Carlton, Vienna is a hotel with great comfort and excellent service according to most hotel's guests.

The Ritz-Carlton, Vienna is a wise choice for travelers visiting Innere Stadt.

All facilities in The Ritz-Carlton, Vienna

Swimming Pool The Ritz-Carlton, Vienna
Swimming Pool
Lobby The Ritz-Carlton, Vienna
Lobby
Exterior The Ritz-Carlton, Vienna
Exterior
Others The Ritz-Carlton, Vienna
Others
Restaurant The Ritz-Carlton, Vienna
Restaurant

Hotel Services

  • Multilingual staff
  • Express check-in
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Safety deposit box

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Ritz-Carlton, Vienna

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at The Ritz-Carlton, Vienna
157
Number of floors in The Ritz-Carlton, Vienna
7
Another facilities in The Ritz-Carlton, Vienna
Multilingual staff, Express check-in, 24-hour Receptionist, Express check-out, Money changer

Frequently asked question in The Ritz-Carlton, Vienna

What are available facilities at The Ritz-Carlton, Vienna?
There are top facilites at The Ritz-Carlton, Vienna such as 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Vienna?
The standard check-in time at The Ritz-Carlton, Vienna is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
How many stars does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna is a 0.0-star hotel.
How many floors does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna has 7 floors.
How many rooms does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna has 157 rooms in total.
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More Reviews from Other Guests in The Ritz-Carlton, Vienna

9.4
Exceptional
From 975 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Vienna

Number of reviews per page
20
40
Top reviews
Michael
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing staff that aims to make your stay as pleasant as possible.
Steven Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was wonderful. Perfect
Qais
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Luxury, amazing hotel.
Richard
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was nothing special. Overpriced.
David
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic location, extremely helpful staff, and the room was brilliant.
Michael Charles Mesler
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was very nice, breakfast was excellent
Suman
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved it. Staff were great. Concierges were great. Guest Relation manager, Chrochie, helped us with settling in and great recommendations.
Majed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Yes
Yong
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We stayed at The Ritz-Carlton Vienna for three nights and had a really lovely experience. The staff were very pleasant, polite, and always ready to help with anything we needed, which made us feel very welcome throughout our stay. Our room was spacious and comfortable, perfect for relaxing after a day out in the city. The breakfast was fabulous and definitely one of the highlights for us. We especially enjoyed having breakfast at a window table — it was a great way to start the day. The location is very convenient on the Ringstrass, within easy distance of Wien Hbf, Belvedere Palace, the Kunsthistorisches Museum, and Hofburg Palace, so getting around and sightseeing was very easy. We had a great stay and would highly recommend Ritz-Carlton Vienna to anyone visiting this beautiful city.
Read More
James
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Service was just above and beyond. Sauna, steam room and gym were great. The room was excellent with premium coffee and water with constant maid service. Breakfast was excellent. It was a great stay!
Eduardo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff are amazing, perfect location to major spots, excellent steakhouse, great bartenders, concierge very knowledgeable, rooms are nice and comfortable. Highly recommend stayed for 9 nights around the Vienna Ball
Edlira
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Ritz never disappoints. The spacious rooms and the service were Excellent. The Breakfast supper delicious and they offered high end car services for our rides around museums. I cant want to come back.
Craig
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We loved our stay at Ritz Carlton. The hotel is beautiful and we loved our room. All the staff were very friendly and welcoming. We used the club lounge and everything there is high quality. I would really recommend staying here if you visit Vienna. The location is great, 10 minute walk to the train station and 5 minute walk to the main shopping area.
Read More
Erin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent as expected
Andrew
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely Hotel. Warm welcome. Lovely room. Good location. Great Breakfast. Only disappointment was that we said we were going for my partner’s 60th. We dressed up. Had an expensive meal. Not even a tiny birthday cake. Overestimated the attention to detail.
Marta
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely stay
Merran
icon-Business
Business
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

My stay at The Ritz-Carlton Vienna was very disappointing. The room allocated to me did not match the images advertised and was not representative of the Junior Suite booked. On arrival, there was a strong sewage odour in the room, which was resolved on the second day. During my stay, there were several periods with no water supply to the room (I believe this was a hotel wide issue), as well as smoke alarm activations. Attempts to contact the Guest Services Team by phone were unsuccessful, and I was later advised at reception that they were “too busy” to answer calls. On a positive note, the breakfast was excellent, and the breakfast team were very attentive. Overall, the number of issues experienced fell well short of the standard you expect from the The Ritz Carlton brand.
Read More
Dean
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very underwhelming for the reputation of Ritz Carlton. When we checked in there was no water in the hotel and we couldn’t bath before going out for dinner. Concierge were overall helpful with booking activities, but failed to confirm the activities and itinerary. This caused a lot of confusion between dinner reservations mixed up and a tour guide waiting for us that was not confirmed as available. The rooms had very confusing lighting, as switches were not installed in places that were consistent with their intended use. Most of the furniture was useless and the room lacked sufficient spaces to accommodate luggage.
Read More
Olena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everything is super
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Ritz-Carlton, Vienna

Disclaimer

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9.4
Exceptional
From 975 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Vienna

Number of reviews per page
20
40
Top reviews
Michael
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing staff that aims to make your stay as pleasant as possible.
Steven Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was wonderful. Perfect
Qais
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Luxury, amazing hotel.
Richard
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was nothing special. Overpriced.
David
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic location, extremely helpful staff, and the room was brilliant.
Michael Charles Mesler
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was very nice, breakfast was excellent
Suman
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved it. Staff were great. Concierges were great. Guest Relation manager, Chrochie, helped us with settling in and great recommendations.
Majed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Yes
Yong
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We stayed at The Ritz-Carlton Vienna for three nights and had a really lovely experience. The staff were very pleasant, polite, and always ready to help with anything we needed, which made us feel very welcome throughout our stay. Our room was spacious and comfortable, perfect for relaxing after a day out in the city. The breakfast was fabulous and definitely one of the highlights for us. We especially enjoyed having breakfast at a window table — it was a great way to start the day. The location is very convenient on the Ringstrass, within easy distance of Wien Hbf, Belvedere Palace, the Kunsthistorisches Museum, and Hofburg Palace, so getting around and sightseeing was very easy. We had a great stay and would highly recommend Ritz-Carlton Vienna to anyone visiting this beautiful city.
Read More
James
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Service was just above and beyond. Sauna, steam room and gym were great. The room was excellent with premium coffee and water with constant maid service. Breakfast was excellent. It was a great stay!
Eduardo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff are amazing, perfect location to major spots, excellent steakhouse, great bartenders, concierge very knowledgeable, rooms are nice and comfortable. Highly recommend stayed for 9 nights around the Vienna Ball
Edlira
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Ritz never disappoints. The spacious rooms and the service were Excellent. The Breakfast supper delicious and they offered high end car services for our rides around museums. I cant want to come back.
Craig
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We loved our stay at Ritz Carlton. The hotel is beautiful and we loved our room. All the staff were very friendly and welcoming. We used the club lounge and everything there is high quality. I would really recommend staying here if you visit Vienna. The location is great, 10 minute walk to the train station and 5 minute walk to the main shopping area.
Read More
Erin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent as expected
Andrew
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely Hotel. Warm welcome. Lovely room. Good location. Great Breakfast. Only disappointment was that we said we were going for my partner’s 60th. We dressed up. Had an expensive meal. Not even a tiny birthday cake. Overestimated the attention to detail.
Marta
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely stay
Merran
icon-Business
Business
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

My stay at The Ritz-Carlton Vienna was very disappointing. The room allocated to me did not match the images advertised and was not representative of the Junior Suite booked. On arrival, there was a strong sewage odour in the room, which was resolved on the second day. During my stay, there were several periods with no water supply to the room (I believe this was a hotel wide issue), as well as smoke alarm activations. Attempts to contact the Guest Services Team by phone were unsuccessful, and I was later advised at reception that they were “too busy” to answer calls. On a positive note, the breakfast was excellent, and the breakfast team were very attentive. Overall, the number of issues experienced fell well short of the standard you expect from the The Ritz Carlton brand.
Read More
Dean
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very underwhelming for the reputation of Ritz Carlton. When we checked in there was no water in the hotel and we couldn’t bath before going out for dinner. Concierge were overall helpful with booking activities, but failed to confirm the activities and itinerary. This caused a lot of confusion between dinner reservations mixed up and a tour guide waiting for us that was not confirmed as available. The rooms had very confusing lighting, as switches were not installed in places that were consistent with their intended use. Most of the furniture was useless and the room lacked sufficient spaces to accommodate luggage.
Read More
Olena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everything is super
Number of reviews per page
20
40