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The Ritz-Carlton, Vienna
Hotels
9.2
/10
Exceptional
785 reviews
What Guests Say About Their Stay
Thomas
10.0
/ 10
Fantastic staff in all areas-desk, concierge, bar and restaurants. Super convenient location, close to everything. Huge room and impeccable service.
Natasha
10.0
/ 10
Everything about the stay from the service to the food were of the highest quality. Can’t wait to come back!
William
10.0
/ 10
Our complete experience was way above our expectations. From the beginning of our stay to the end. From the bell
In the Area
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Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in The Ritz-Carlton, Vienna
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What's around The Ritz-Carlton, Vienna
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010
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Discover More About The Ritz-Carlton, Vienna
General
Near Vienna State Opera
Location
The Ritz-Carlton, Vienna is centrally located in Vienna, a 3-minute walk from Stadtpark-Kinderpark and 8 minutes by foot from Belvedere. This luxury hotel is 0.4 mi (0.7 km) from Vienna State Opera and 0.6 mi (1 km) from Stephansplatz.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Stadtpark - 0.1 km / 0.1 mi
Konzerthaus - 0.3 km / 0.2 mi
Stadtpark-Kinderpark - 0.3 km / 0.2 mi
Vienna Music Society - 0.3 km / 0.2 mi
Ringstraßen Galerien - 0.3 km / 0.2 mi
Ronacher - 0.4 km / 0.2 mi
House of Music Museum - 0.4 km / 0.3 mi
Karlsplatz - 0.4 km / 0.3 mi
Schwarzenbergplatz - 0.5 km / 0.3 mi
St. Charles Church - 0.6 km / 0.4 mi
Karlsplatz Stadbahn Station - 0.6 km / 0.4 mi
Belvedere - 0.6 km / 0.4 mi
Vienna State Opera - 0.6 km / 0.4 mi
Kärntner Straße - 0.6 km / 0.4 mi
Casino Wien - 0.7 km / 0.4 mi
The nearest major airport is Vienna International Airport (VIE) - 19.3 km / 12 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Vienna? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Enjoy Regional cuisine at Dstrikt Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Rooms
Make yourself at home in one of the 200 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
All facilities in The Ritz-Carlton, Vienna
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Laundry service
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Fitness center
- Spa
- Picnic area
- Garden
- Sauna
- Steam room
Transportation
- Limited parking
- Limo or town car service
- Airport transfer
- Storage
- Valet parking
General
- Rooftop terrace
- Banquet
- Ballroom
- Parking
- Terrace
Business Facilities
- Conference center
- Business facilities
- Business facilities
- Conference rooms
- Business center
Accessibilty
- Accessible parking
- Wheelchair accessible
- Accessible bathroom
- Accessible path of travel
Public Facilities
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
Food and Drinks
- Vegetarian meal
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
- Internet point
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in The Ritz-Carlton, Vienna
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
- Fee for full breakfast: approximately EUR 49 per person
- Airport shuttle fee: EUR 65 per room (one-way)
- Self parking fee: EUR 65 per day
- Valet parking fee: EUR 65 per day (in/out privileges)
- Pet fee: EUR 40 per pet, per night
- Rollaway bed fee: EUR 120.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Only Dogs Cats Allowed
Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours, Minimum age for negative COVID-19 test result requirement: 6, COVID-19 vaccine must have been received a minimum number of days before check-in: 21, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Guests must provide health documentation, Guests must provide a negative COVID-19 test result
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Ritz-Carlton, Vienna | 200 |
Number of floors in The Ritz-Carlton, Vienna | 7 |
Another facilities in The Ritz-Carlton, Vienna | Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Porter |
Frequently asked question in The Ritz-Carlton, Vienna
What are available facilities at The Ritz-Carlton, Vienna?
There are top facilites at The Ritz-Carlton, Vienna such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Vienna?
The standard check-in time at The Ritz-Carlton, Vienna is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Vienna provide breakfast?
Yes, The Ritz-Carlton, Vienna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna has 7 floors.
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More Reviews from Other Guests in The Ritz-Carlton, Vienna
Overall Ratings & Reviews The Ritz-Carlton, Vienna
Traveloka (4)
Other sources (781)
9.2
Exceptional
From 781 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
9.6
Service and Facilites
9.4
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Traveler Reviews The Ritz-Carlton, Vienna
Number of reviews per page
20
40
Top reviews
Marta
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely stay
Merran
Business
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My stay at The Ritz-Carlton Vienna was very disappointing.
The room allocated to me did not match the images advertised and was not representative of the Junior Suite booked. On arrival, there was a strong sewage odour in the room, which was resolved on the second day.
During my stay, there were several periods with no water supply to the room (I believe this was a hotel wide issue), as well as smoke alarm activations. Attempts to contact the Guest Services Team by phone were unsuccessful, and I was later advised at reception that they were “too busy” to answer calls.
On a positive note, the breakfast was excellent, and the breakfast team were very attentive.
Overall, the number of issues experienced fell well short of the standard you expect from the The Ritz Carlton brand.
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Dean
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very underwhelming for the reputation of Ritz Carlton. When we checked in there was no water in the hotel and we couldn’t bath before going out for dinner. Concierge were overall helpful with booking activities, but failed to confirm the activities and itinerary. This caused a lot of confusion between dinner reservations mixed up and a tour guide waiting for us that was not confirmed as available. The rooms had very confusing lighting, as switches were not installed in places that were consistent with their intended use. Most of the furniture was useless and the room lacked sufficient spaces to accommodate luggage.
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Olena
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Everything is super
DANIEL
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
EXCELLENT
Thomas
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Fantastic staff in all areas-desk, concierge, bar and restaurants. Super convenient location, close to everything. Huge room and impeccable service.
ANTHONY W
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
As always great service!
Alison
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful hotel, room, and staff. Weak breakfast service will daily problems with orders
Angel
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing hotel, amenities, staff, and location. Highly recommended.
Pin
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Staff were very friendly.
Omkulthoom
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Location was excellent
Breakfast was excellent
Staff Services was great
Flavio
with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very good service at breakfast
Peter j
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Wonderful staff! Great experience! We will be back!!
Natasha
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Everything about the stay from the service to the food were of the highest quality. Can’t wait to come back!
Pu
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Nice staff! Room is very clean! Already put extra bed in the room!
William
Friends and Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Our complete experience was way above our expectations. From the beginning of our stay to the end. From the bell
Newell
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great stay but just a bit off for a stay at the Ritz. Items to be in the room at check in were late (arrived after we did and we checked in late). Arrived early had our bags held by the bellhop and was told we would receive an email when are room was ready. We did not receive an email or text alerting us. Ended up checking into our room after four pm (over a hour past check in) when we got to our room our luge was not there. Nrlor was the champagne
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Selatin
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Everything it was specular
Mark
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The staff was AWESOME. My only reservations about our stay relate to the lack of a view from what was supposed to be a view room. The room itself was first rate. Also the two restaurants at the hotel were decent but not spectacular.
Natalia
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Great location, amazing service, love the bar and restaurants on property.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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