Master Gramado Hotel

Hotels
8.6
/10
Very Good
835 reviews

What Guests Say About Their Stay

Marcelo
10.0
/ 10
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Tony
10.0
/ 10
The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Dave
10.0
/ 10
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
In the Area
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Rua Carlos Lengler Filho, 103, Planalto, Gramado, Rio Grande do Sul, Brazil, 95675-056

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Master Gramado Hotel is located in area / city Gramado. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Master Gramado Hotel

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Rua Carlos Lengler Filho, 103, Planalto, Gramado, Rio Grande do Sul, Brazil, 95675-056
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Discover More About Master Gramado Hotel

Location


Master Gramado Hotel is located in area / city Gramado.

About Master Gramado Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Master Gramado Hotel exclusively for you.

With all facilities offered, Master Gramado Hotel is the right place to stay.

All facilities in Master Gramado Hotel

Others Master Gramado Hotel
Others

General

  • Ballroom
  • Reception hall
  • Parking
  • Fireplace in lobby
  • Rooftop terrace
  • Parking (surcharge)
  • Terrace

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Kids club

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Master Gramado Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 22:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Master Gramado Hotel
234
Number of floors in Master Gramado Hotel
4
Another facilities in Master Gramado Hotel
Ballroom, Reception hall, Parking, Fireplace in lobby, Rooftop terrace

Frequently asked questions about Master Gramado Hotel

What are available facilities at Master Gramado Hotel?
There are top facilites at Master Gramado Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Master Gramado Hotel?
The standard check-in time at Master Gramado Hotel is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Master Gramado Hotel provide breakfast?
Yes, Master Gramado Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Master Gramado Hotel

8.6
Very Good
From 835 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.2

Service and Facilites

8.6

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Traveller Reviews Master Gramado Hotel

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

A good cost x benefit
Samuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

It was Just ok
scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
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Marcelo
10.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Jean Pierre
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
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Tony
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Read More
Luis G
8.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Short holiday with family including kids with 9 years and 6 years old.
Iain
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.
Anibal
8.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.
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Dave
10.0
/10
Reviewed 599 week(s) ago

Expedia Group verified review

only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
tathielly
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Os funcionários da recepção são poucos receptivos, salada de fruta azeda, avisei o garçom e ele fingiu indiferença. O quarto com cheiro de mofo e o cobertor tive dúvidas se havia sido lavado. Café da manhã estava bom mas pra mim que tinha ido no glamour da serra e no fioreze antes vi que é inferior. Restaurante não é bom, é uma lanchonete. O ponto alto do hotel e a brinquedoteca que é grande as moças de lá são atenciosas e s vista do hotel é impressionante. O hotel cobra 35 a diária do estacionamento mesmo sendo deles.
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tathielly
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Os funcionários da recepção são poucos receptivos, salada de fruta azeda, avisei o garçom e ele fingiu indiferença. O quarto com cheiro de mofo e o cobertor tive dúvidas se havia sido lavado. Café da manhã estava bom mas pra mim que tinha ido no glamour da serra e no fioreze antes vi que é inferior. Restaurante não é bom, é uma lanchonete. O ponto alto do hotel e a brinquedoteca que é grande as moças de lá são atenciosas e s vista do hotel é impressionante. O hotel cobra 35 a diária do estacionamento mesmo sendo deles.
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deborah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Um hotel confortável com um café da manhã completo e saboroso. Hotel perfeito para criança com monitores e uma área de lazer infantil perfeita.
Marcelo Volpato de
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ao entrar no quarto as camas estavam desarrumadas. Não havia como
Cristiane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bom, mas antigo, precisa atualizações
MARCELO DA
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel está velho, sem reformas básicas. Roupas de cama velhas e sem cuidados, ar condicionado velho e sem manutenção. Café da manhã longe do que se espera encontrar em Gramado. Hotel já foi bom, isso há uns 10 anos atrás.
Sebastião
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

O hotel tem muitos fungos e tem um cheiro forte de mofo. O café da manhã é péssimo : pão duro, muitos produtos oleosos, só prestam as frutas, os frios e as tortas.
Juliane
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Levamos praticamente 1 hora para fazer o chek in parecia mais a fila do SUS. Quanto ao quarto é amplo, porém estava com um cheiro forte de mofo. Na parte da manhã enquanto estavamla descansando a camareira simplismente abriu a porta para verificar se faltava alguma coisa na geladeira, simplismente uma falta de respeito. Não volto mais.
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Number of reviews per page
20
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Others 4 Master Gramado Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.