Master Gramado Hotel

Hotels
8.6
/10
Very Good
992 reviews

What Guests Say About Their Stay

Marcelo

10.0
/ 10
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!

Tony

10.0
/ 10
The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.

Dave

10.0
/ 10
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
In the Area
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Rua Carlos Lengler Filho, 103, Planalto, Gramado, Rio Grande do Sul, Brazil, 95675-056

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Master Gramado Hotel is located in area / city Gramado. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Master Gramado Hotel

Rua Carlos Lengler Filho, 103, Planalto, Gramado, Rio Grande do Sul, Brazil, 95675-056
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General


Near Mini Mundo

Location


With a stay at Master Gramado Hotel in Gramado (Planalto), you'll be within a 5-minute drive of Gramado Central Avenue and Gramado Covered Street. This family-friendly hotel is 4.1 mi (6.5 km) from Snowland Park and 0.3 mi (0.5 km) from Rotula of Flags.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Rotula of Flags - 0.4 km / 0.2 mi
Casa do Colono Market - 0.7 km / 0.4 mi
Etnias Square - 0.7 km / 0.4 mi
Rua Torta - 0.8 km / 0.5 mi
Mini Mundo - 0.8 km / 0.5 mi
Joaquina Rita Bier Lake - 0.9 km / 0.5 mi
Gramado Central Avenue - 0.9 km / 0.5 mi
Gramado Tennis Club - 0.9 km / 0.6 mi
Mundo Encantado - 1.1 km / 0.7 mi
Mirante do Belvedere - 1.1 km / 0.7 mi
Black Lake Park - 1.1 km / 0.7 mi
Orchids Park - 1.1 km / 0.7 mi
Nicoletti Square - 1.2 km / 0.7 mi
Sao Pedro Church - 1.2 km / 0.7 mi
Parish Matrix of Saint Peter - 1.2 km / 0.7 mi

The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.5 km / 40.7 mi
Salgado Filho Intl. Airport (POA) - 108.4 km / 67.4 mi

The preferred airport for Master Gramado Hotel is Salgado Filho Intl. Airport (POA).

Facilities


Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gramado? This hotel has 2207 square feet (205 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 234 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Master Gramado Hotel

Bar, Cafe and Lounge Master Gramado Hotel
Bar, Cafe and Lounge
Swimming Pool Master Gramado Hotel
Swimming Pool
Entertainment Facility Master Gramado Hotel
Entertainment Facility
Fitness Center Master Gramado Hotel
Fitness Center
Functional Hall Master Gramado Hotel
Functional Hall

General

  • Ballroom
  • Reception hall
  • Fireplace in lobby
  • Rooftop terrace
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Garden
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Kids club

Food and Drinks

  • Buffet breakfast
  • Breakfast

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Master Gramado Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Master Gramado Hotel
234
Number of floors in Master Gramado Hotel
4
Another facilities in Master Gramado Hotel
Ballroom, Reception hall, Fireplace in lobby, Rooftop terrace, Terrace

Frequently asked question in Master Gramado Hotel

What are available facilities at Master Gramado Hotel?
There are top facilites at Master Gramado Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Master Gramado Hotel?
The standard check-in time at Master Gramado Hotel is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Master Gramado Hotel provide breakfast?
Yes, Master Gramado Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Master Gramado Hotel?
Master Gramado Hotel is a 3.5-star hotel.
How many floors does Master Gramado Hotel have?
Master Gramado Hotel has 4 floors.
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More Reviews from Other Guests in Master Gramado Hotel

8.6
Very Good
From 992 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Master Gramado Hotel

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

A good cost x benefit
Samuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

It was Just ok
scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Read More
Marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Jean Pierre
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Read More
Tony
10.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Read More
Luis G
icon-Family
Family
8.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Short holiday with family including kids with 9 years and 6 years old.
Iain
icon-with Partner
with Partner
8.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.
Anibal
icon-Family
Family
8.0
/10
Reviewed 545 week(s) ago

Hotels.com verified review

Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.
Read More
Dave
10.0
/10
Reviewed 648 week(s) ago

Expedia Group verified review

only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
Cintia
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Infelizmente percebi uma queda na qualidade do hotel em relação à minha última estadia. O atendimento e a conservação dos ambientes deixaram a desejar desta vez. Espero que o padrão volte a melhorar, pois sempre considerei o hotel uma boa opção.
Alexandre
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Foi perfeita. Excelente café da manhã, quarto com cama maravilhosa, vista especial do Vale e academia ampla para as atividades físicas.
Maria f m
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel MUITO VELHO, fede muito a mofo os corredores, cortinas dos quartos fedem muito tb! Ar condicionado nem as paletas para direcionar o vento tem, banheiro muito velho, colchão péssimo, travesseiro pior ainda! N fiquem lá pq é péssimo. Tem um café da manhã bom e atendentes atenciosos mas não tem como Se hospedar lá, principalmente pessoas alérgicas como meu marido e minha filha. Cheiro muito forte mesmo e o mínimo q devia fazer era cancelar nossas diárias pq precisei, por saúde, trocar de hotel! Academia toda velha tb, um corte ali é tétano na certa. Precisa fechar e fazer uma reforma URGENTE
Read More
Luciano
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Quarto está parecendo muito velho , área do chuveiro suja
Cesar Augusto
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ótima localização e café da manhã, espaço de recreação muito bom, mas o hotel como um todo carece de manutenção
Marcus Vinícius
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estadia decepcionante. Ficamos 1h30 esperando na fila pelo check-in. Totalmente arcaico o formato e o processo, mesmo com a boa vontade da equipe. Café da manhã não condiz com o valor do hotel. Muitas frituras e bolos prontos. Espaço kids com boa estrutura, mas o som era colocado num volume tão elevado que atordoava as crianças. Hotel muito mal gerido e ultrapassado. Não vale o valor da diária. Insatisfação!
Read More
Sthefany
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estacionamento tem segurança pois tem portaria, caso precise tem manobrista, logo vale o valor pago. Área infantil gratuita pros hóspedes, fui com criança e amei, tem brinquedos pra todas as idades. A piscina é incrível não cheguei a ir por falta de tempo mas a vista da piscina é lindaaaaa e tem área com mesa próximo a piscina. Vista do quarto era incriveeeeeel e com sacada. Café da manhã foi muito bom. Os corredores não fedem a comida, tem um excelente sistema de exaustão pra cheiro. Quarto limpo e a limpeza é feita logo pela manhã de forma bem eficiente. Localização perfeita dá pra ir andando pro centro de boa. Em resumo hotel excelente 1000/10.
Read More
Rafaela
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Quarto limpo e roupas de cama cheirosas. Atendimento ruim. Ótima localização
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Master Gramado Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 992 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Master Gramado Hotel

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

A good cost x benefit
Samuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

It was Just ok
scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Read More
Marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Jean Pierre
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Read More
Tony
10.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Read More
Luis G
icon-Family
Family
8.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Short holiday with family including kids with 9 years and 6 years old.
Iain
icon-with Partner
with Partner
8.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.
Anibal
icon-Family
Family
8.0
/10
Reviewed 545 week(s) ago

Hotels.com verified review

Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.
Read More
Dave
10.0
/10
Reviewed 648 week(s) ago

Expedia Group verified review

only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
Cintia
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Infelizmente percebi uma queda na qualidade do hotel em relação à minha última estadia. O atendimento e a conservação dos ambientes deixaram a desejar desta vez. Espero que o padrão volte a melhorar, pois sempre considerei o hotel uma boa opção.
Alexandre
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Foi perfeita. Excelente café da manhã, quarto com cama maravilhosa, vista especial do Vale e academia ampla para as atividades físicas.
Maria f m
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel MUITO VELHO, fede muito a mofo os corredores, cortinas dos quartos fedem muito tb! Ar condicionado nem as paletas para direcionar o vento tem, banheiro muito velho, colchão péssimo, travesseiro pior ainda! N fiquem lá pq é péssimo. Tem um café da manhã bom e atendentes atenciosos mas não tem como Se hospedar lá, principalmente pessoas alérgicas como meu marido e minha filha. Cheiro muito forte mesmo e o mínimo q devia fazer era cancelar nossas diárias pq precisei, por saúde, trocar de hotel! Academia toda velha tb, um corte ali é tétano na certa. Precisa fechar e fazer uma reforma URGENTE
Read More
Luciano
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Quarto está parecendo muito velho , área do chuveiro suja
Cesar Augusto
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ótima localização e café da manhã, espaço de recreação muito bom, mas o hotel como um todo carece de manutenção
Marcus Vinícius
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estadia decepcionante. Ficamos 1h30 esperando na fila pelo check-in. Totalmente arcaico o formato e o processo, mesmo com a boa vontade da equipe. Café da manhã não condiz com o valor do hotel. Muitas frituras e bolos prontos. Espaço kids com boa estrutura, mas o som era colocado num volume tão elevado que atordoava as crianças. Hotel muito mal gerido e ultrapassado. Não vale o valor da diária. Insatisfação!
Read More
Sthefany
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estacionamento tem segurança pois tem portaria, caso precise tem manobrista, logo vale o valor pago. Área infantil gratuita pros hóspedes, fui com criança e amei, tem brinquedos pra todas as idades. A piscina é incrível não cheguei a ir por falta de tempo mas a vista da piscina é lindaaaaa e tem área com mesa próximo a piscina. Vista do quarto era incriveeeeeel e com sacada. Café da manhã foi muito bom. Os corredores não fedem a comida, tem um excelente sistema de exaustão pra cheiro. Quarto limpo e a limpeza é feita logo pela manhã de forma bem eficiente. Localização perfeita dá pra ir andando pro centro de boa. Em resumo hotel excelente 1000/10.
Read More
Rafaela
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Quarto limpo e roupas de cama cheirosas. Atendimento ruim. Ótima localização
Number of reviews per page
20
40