Master Gramado Hotel

Hotels
8.6
/10
Very Good
862 reviews

What Guests Say About Their Stay

Marcelo

10.0
/ 10
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!

Tony

10.0
/ 10
The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.

Dave

10.0
/ 10
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
In the Area
See Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, Rio Grande do Sul, Brazil, 95675-056

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Master Gramado Hotel is located in area / city Gramado. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Master Gramado Hotel

Rua Carlos Lengler Filho, 103, Planalto, Gramado, Rio Grande do Sul, Brazil, 95675-056
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Discover More About Master Gramado Hotel

Location


Master Gramado Hotel is located in area / city Gramado.

About Master Gramado Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Master Gramado Hotel exclusively for you.

Master Gramado Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Master Gramado Hotel is the right place to stay.

All facilities in Master Gramado Hotel

Others Master Gramado Hotel
Others

General

  • Ballroom
  • Reception hall
  • Parking
  • Fireplace in lobby
  • Rooftop terrace
  • Parking (surcharge)
  • Terrace

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Kids club

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Master Gramado Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

We have included all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Master Gramado Hotel
234
Number of floors in Master Gramado Hotel
4
Another facilities in Master Gramado Hotel
Ballroom, Reception hall, Parking, Fireplace in lobby, Rooftop terrace

Frequently asked question in Master Gramado Hotel

What are available facilities at Master Gramado Hotel?
There are top facilites at Master Gramado Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Master Gramado Hotel?
The standard check-in time at Master Gramado Hotel is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Master Gramado Hotel provide breakfast?
Yes, Master Gramado Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Master Gramado Hotel have?
Master Gramado Hotel is a 3.5-star hotel.
How many floors does Master Gramado Hotel have?
Master Gramado Hotel has 4 floors.
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More Reviews from Other Guests in Master Gramado Hotel

8.6
Very Good
From 862 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Master Gramado Hotel

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

A good cost x benefit
Samuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

It was Just ok
scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Read More
Marcelo
10.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Jean Pierre
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Read More
Tony
10.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Read More
Luis G
8.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Short holiday with family including kids with 9 years and 6 years old.
Iain
8.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.
Anibal
8.0
/10
Reviewed 532 week(s) ago

Hotels.com verified review

Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.
Read More
Dave
10.0
/10
Reviewed 635 week(s) ago

Expedia Group verified review

only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
Gabriela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O quarto é muito grande, a brinquedoteca com reacreação é maravilhosa
Amanda
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Eu não esperava um hotel tão velho.. Vamos começar pelo atendimento na recepção que foi bem ruim e bem bagunçada. hotel, móveis, sofá tudo muito velho e precário. Chegando no hotel descubro que a piscina que no anúncio é foto de maquete é fria e suja. Quartos velhos, com pintura muito mal feita, paredes sujas o banheiro então limpeza péssima. Não voltarei e muito menos vou recomendar.
Read More
Julio César Vicente
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel bom,café da manhã ótimo,o jantar que estava incluso na diária era simples e mesmo indo jantar as 19:00 que foi o horário que começa ser servido,a carne já estava fria,a piscina é boa e tem uma vista legal,porém não é muito grande pelo tanto de hóspedes que tem no hotel e como não tem ninguém pra cuidar,as pessoas acabam fazendo o que bem entendem,tinha gente bebendo cerveja long neck dentro da piscina,crianças pulando de cabeça,além de molhar todas as nossas coisas que estavam na cadeira,com os pulos,ficavam gritando,como se a piscina fosse só deles e os pais apoiando,liguei pra recepção do hotel pra avisar e fui informado que uma pessoa iria lá “Dar uma olhada” e depois de uns 30 minutos veio um rapaz que realmente só olhou e saiu,não falou nada,emfim,o hotel em si é bom,mas oque me fez escolher o hotel,foi a piscina e no fim eu eu minha esposa não conseguimos aproveitar quase nada,pagamos 2 diárias e ficamos mais no quarto do que na piscina,na academia a mesma coisa,crianças brincando com a bola de pilates e chutando nos outros,mesmo que sem querer encomoda,o hotel tem tudo pra ser bom,se colocassem alguém pra cuidar na piscina e melhorassem o jantar,ficaria 100%!
Read More
Chrisley
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

a localização e o espaço do hotel
WILLIAN
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O café da manhã e janta precisa melhorar a variedade.
LUIS FRANCISCO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Muito bom. Excelente localização
Ronaldo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Localização muito boa e café da manhã excelente.
MARCO T V
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente hotel! Excelente atendimento! Excelente localização! O parquinho infantil é maravilhoso! As crianças já querem voltar! Parabéns! Show de bola!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Master Gramado Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 862 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Master Gramado Hotel

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

A good cost x benefit
Samuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

It was Just ok
scott
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 271 week(s) ago

Hotels.com verified review

The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Read More
Marcelo
10.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Jean Pierre
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Read More
Tony
10.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Read More
Luis G
8.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Short holiday with family including kids with 9 years and 6 years old.
Iain
8.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.
Anibal
8.0
/10
Reviewed 532 week(s) ago

Hotels.com verified review

Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.
Read More
Dave
10.0
/10
Reviewed 635 week(s) ago

Expedia Group verified review

only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
Gabriela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O quarto é muito grande, a brinquedoteca com reacreação é maravilhosa
Amanda
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Eu não esperava um hotel tão velho.. Vamos começar pelo atendimento na recepção que foi bem ruim e bem bagunçada. hotel, móveis, sofá tudo muito velho e precário. Chegando no hotel descubro que a piscina que no anúncio é foto de maquete é fria e suja. Quartos velhos, com pintura muito mal feita, paredes sujas o banheiro então limpeza péssima. Não voltarei e muito menos vou recomendar.
Read More
Julio César Vicente
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel bom,café da manhã ótimo,o jantar que estava incluso na diária era simples e mesmo indo jantar as 19:00 que foi o horário que começa ser servido,a carne já estava fria,a piscina é boa e tem uma vista legal,porém não é muito grande pelo tanto de hóspedes que tem no hotel e como não tem ninguém pra cuidar,as pessoas acabam fazendo o que bem entendem,tinha gente bebendo cerveja long neck dentro da piscina,crianças pulando de cabeça,além de molhar todas as nossas coisas que estavam na cadeira,com os pulos,ficavam gritando,como se a piscina fosse só deles e os pais apoiando,liguei pra recepção do hotel pra avisar e fui informado que uma pessoa iria lá “Dar uma olhada” e depois de uns 30 minutos veio um rapaz que realmente só olhou e saiu,não falou nada,emfim,o hotel em si é bom,mas oque me fez escolher o hotel,foi a piscina e no fim eu eu minha esposa não conseguimos aproveitar quase nada,pagamos 2 diárias e ficamos mais no quarto do que na piscina,na academia a mesma coisa,crianças brincando com a bola de pilates e chutando nos outros,mesmo que sem querer encomoda,o hotel tem tudo pra ser bom,se colocassem alguém pra cuidar na piscina e melhorassem o jantar,ficaria 100%!
Read More
Chrisley
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

a localização e o espaço do hotel
WILLIAN
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O café da manhã e janta precisa melhorar a variedade.
LUIS FRANCISCO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Muito bom. Excelente localização
Ronaldo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Localização muito boa e café da manhã excelente.
MARCO T V
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente hotel! Excelente atendimento! Excelente localização! O parquinho infantil é maravilhoso! As crianças já querem voltar! Parabéns! Show de bola!
Number of reviews per page
20
40