Century Plaza Hotel

Positives: Great location for downtown, good restaurants around the area and ease of getting to. Polite staff & spacious rooms Negatives: Found 1 centipedes in 2 different rooms. Was offered to relocate from first room which was nice but then I found another centipede. When I spoke to the manager (different one then the first time), he said because I prepaid for my reservation, he couldn’t do anything.

Easy check in, room was clean and had everything we needed for our stay. Great location with easy access to down town waterfront. Right beside the current St. Paul’s hospital. Coffee shop within hotel opens at 7 am. Starbucks to your right then across st with very short walk if need something before that. Restaurant on site. Did not eat there as visiting family but bar staff were excellent. Special shout out to the young Door man who was there April 30th, May first day shift. He was excellent and deserves a raise. Greeted us every time we came and went and was lovely.

Very friendly and helpful staff. I commend the Canadian people in general, they were all friendly and went above and out of their way to assist visitors. At least everyone we came across and we visited a lot of places and talked to a lot of people. Enjoyed the easy access to the nearby Metro and the very helpful assistance the concierge "Jonathan" suggested to enjoy our stay. I apologize in advance if I got his name incorrect. He was great. Took a beautiful scenic drive to Whistler and had lunch. Also did the Capilano Suspension Bridge. Vancouver is an easy and quick escape from Los Angeles. Scenic and relaxing. Would definitely return.

Great hotel. Large suite rooms with kitchens. So great for cutting costs for meals. Full grocery store block away

breakfast

Location was great - next to St Paul's- room was clean, comfy & came with a kitchenette we really enjoyed our stay & would recommend it to anyone

Our stay was good! Breakfast options were tasty and they accommodated our gf requests. The room had a kitchen what made things easier for us. Every time we needed something from housekeeping, it was provided promptly. The location is excellent so we had no complaints.

The room was very spacious and well laid out, the inclusion of a kitchen was extremely handy, and had lots of space for eating/sitting/working that was not directly on the bed. The check in and staff were very helpful and parking was straightforward and secure.

Overall the place was pleasant. The beds are on the firm side but the rooms are ok. This hotel is right next to a hospital with an ER so you won’t get any peace during the day until around midnight as sirens will go off constantly. The hotel is 30 floors high and only has 4 lifts, and I believe possibly only 2 working as we had to constantly queue for the lift to get down or backup to our room. Often a lift arriving and full so having to wait again. It was also very warm in the room with limited AC which didn’t seem to do much during the day so we’d come back to a hot stuff room I wouldn’t go back as I’m sure there are better options

You can tell this is a slightly older hotel, but it is very clean and has everything you need. Our room was huge, and we loved having a kitchen and living room. Location is fantastic, right in the heart of downtown Vancouver, lots of cafes, shops, and restaurants nearby. You could easily walk most places in downtown! Bus stops right outside as well. Staff were incredible, from front desk to the cleaning staff, everyone was so friendly! Overall phenomenal stay would definitely stay here again if I come back to visit.

Our room is clean and spacious! Parking is accessible too. We had a great time during the stay

Half of the elevators were not working during my stay. The housekeeper for my floor came into my room at 830am to clean while I was still in bed, I asked her to come back she said no. I will say the gym is great for a hotel gym and I appreciate it’s 24 hours. Location is very central.

No on parking. Shower water luke warm Great staff

Fantastic location and wonderful staff! Overall we had a good stay at the Century Plaza hotel. The hotel room was a little older but clean. It had a kitchen, sink, oven, and full fridge. No desk in room. Giant tv and it had all the apps if you want to log into your account. Just remember to log out of your account because it looks like it does not reset. “Dan’s” Netflix account (previous guest) was still logged in. Don’t worry we logged him out. Fridge had some old spills in it that was not cleaned from previous guests. Cupboards and fridge are were a little older. But clean. Bathroom - Personally, I have a thing about bathrooms and the bathroom was a little older, a little in need of repair, and a little gross for me personally - compared to MY PERSONAL bathroom hotel standards. It was a clean bathroom …. just a little old, had some rust and mildew. I just don’t look too closely and I am ok. Pool area was in the basement, not heated, and no hot tub. The showers in the pool area had mildew and mold. But was well stocked with shower need and towels were clean. Kids enjoyed the pool a lot. I did not use the gym this visit but it looked great. Again it was in the basement. I have platinum EXPEDIA status but was not offered an upgrade at all. Parking is great. - if you have a car. A good hotel, and perfect location. I did not mind it because the main purpose was just to sleep in it. We were always out and about during the day. I would stay here again. :)

Very clean and friendly

This is a clean, affordable and central place to stay in downtown Vancouver. The staff are great. The rooms are large - though a bit dated. The restaurant and coffee shop are handy. It can be noisy (traffic, sirens) due to its location and the single pane windows (try to get a room at the back of the building). There are a pool and exercise room but both are in a dingy basement area.

Everything was good, very easy to access everything you want. The only sad part of my stay was the ambulance and police cars sounds which was very annoying and bearable even from the top floors and consistently al day. Except that everything was perfect and very nice and helpful staff in the hotel.

Clean bed and bathroom, beautiful view. Staff formal and effective, housekeepers friendly but front desk staff very stiff at every interaction - no smiles. Minor age issues in room - broken dresser drawers, windows old and very hard to open. Pool and gym in basement are kind of creepy and secluded. Good stay over all and convenient to the location I needed.

Staff were very helpful and friendly. Fantastic location and the room was exactly as seen in photos. Would definitely stay again.

The rooms are a bit dated, but the lobby has been refreshed. The staff were really great. Always pleasant and smiling and saying "have a good day" in the elevator. The pool area was a no for us so we didn't end up swimming. I love that they offer you the opportunity to say no to a room refresh and they incentivize you with a $10 coffee gift card, which you can just donate instead and they match. Beds were comfy and the sheets were crisp. You do hear a lot of ambulance noise being next to the hospital, but it didn't bother us at night. The location is fantastic! So much, so close by. We would stay here again.