Century Plaza Hotel

Needs some renovations. Good value though.

Gorgeous view from our room, great amenities.

Convenience

Staff friendly and fast amd helpful one wormer help carry my stuff while i had my kids to.my room, just good service 😀

Clean room, spacious, friendly staff, convenient location

Spacious room, staff was kind!

Had a good stay overall, but there were a couple things that could’ve been more ideal. Eating options are pretty limited considering you only get a $25 coupon for the whole room for the entire duration of your stay, and the restaurant and café have great food, but it is pricey. Either having a better coupon or some more affordable options would be nice, although there are some other good restaurants nearby but again pricey. The room itself is very comfortable, although I think the kitchen is rather small considering the size of the room. Would be nice to get some more varieties of coffee (such as dark roast) provided as well. It would also be great if the TV was compatible with smartphones or had a screencast option. One thing I would like to bring up is we actually got locked out of our room one night because my brother put the lock on from inside, so we had some staff try to help us out with a special tool, but the lock seemed to be bent from the inside so it didn’t work (luckily we were able to get in later). However, the staff were very friendly and helpful and did their best so I appreciated that. The gym could use a couple renovations, mainly just equipment repairs (and some weights were missing?) but it’s decent other than that. The pool however absolutely could use an upgrade. It looks like it hasn’t been changed in over 20 years, only part of the building that seems out of place. Other than that, checking in and out went smoothly and I enjoyed my stay here overall.

Clean

Well appointed room, sitting area and kitchen, had everything we needed.

Room very dated tv is probably 15 years old and small for the room no tv in the bedroom

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Great customer service and clean rooms. Loved the location and close to all amenities.

Nice gym and good location. Pool was nice also

Room is showing its age with spots on the ceiling tiles and sloppy paint. Water temperature in shower was not very good and one shower ended up with entirely cold water. The staff were good. Newer sheets on bed felt like they were made out of paper.

Courteous staff very clean room. A couple of parking issues but no problems.

Spacious room, lots of amenities, great location

Amazing customer service, I enjoyed the stay

Clean room and close vicinity to hospital as was there for appointment

The junior suite was fabulous. Incredible views, great amenities- overall incredible experience. Definitely recommend.

The rooms were clean. The staff was excellent. The beds were a little hard.