Century Plaza Hotel

No sound proof, hearing sirens and street noises all night long, and i can hear elevator noises as well in my room. Half of the elevators not working and smells bad. Waited for 15+ minutes, and ended up walking down stairs from 20th floor with my luggage. Everything super outdated. Staff were okay.

On-site laundry room, great coffee shop in foyer centrally located large rooms

Best value in all of fowntown

The staff at the Century Plaza are very helpful. The room was comfortable. We had an executive suite which included a small kitchenette, living room area, and single bedroom with king size bed. We slept well. Bath was spacious. An amenity is $30 voucher for breakfast. But breakfast is expensive and the menu is minimal. If you pass on housekeeping there's a form to fill out for $10 voucher for the coffee shop. The view of the north and east Vancouver is nice. The hotel is by a hospital so Ambulance sirens through the night and day. The worst thing is the elevators. There's 4 but only 2 work so you wait quite a bit of time. It was a good stay overall.

Great stay! Very friendly and helpful staff. Lifts are a bit annoying.

I love staying here. Close to St. Paul's hospital.

Staff were helpful and hotel was in a perfect location. Room was a great size. However many things seemed like better maintenance would be helpful. 2/4 elevators were broken, water pressure in shower was not great, toilet had troubles flushing, thermostat on wall was not working. Overall a positive experience though.

The room was clean and spacious with beautiful views of downtown Vancouver. The kitchen in my room came stocked with supplies for cooking. I felt like I was staying in my own apartment rather than a hotel because of how comfortable I was. Loved my experience. The only complaint I have is that the bathroom sink took a very long time to drain. I would have to turn the water off to wait for it to drain before I could continue using it as it would start to back up quickly.

Nice sized room. Reasonably priced in the city for a one night stay pre-cruise.

Good, functional hotel in a good location. Getting a bit frayed around the edges.

The service at this hotel from start to finish was excellent and the staff made us feel welcome home. our room was spacious spotless, and comfortable.Everything was well maintained. We would definitely stay here again.

Excellent location, professional and attentive staff, generous rooms with incredible views. Excellent restaurant and bar. A family-owned hotel with good vibe.

A lovely hotel and terrific, helpful staff. I had a corner room that included a kitchen area and sitting area. All of that was great. However I marked the total score down due to the sound proofing (important when hospital is next door), which was sub-optimal and also the shower that was hard to control and a bit weak.

Great place. Just slow down those elevator door timings please.

Elevators down ( 2/4 working ) long waits.

Excellent staff always greet you with a smile. Rooms are a little old and outdated but very well maintained. Great location.

Hotel was nice, nice view

Location was very good, each and every one of the stuff at the hotel was amazing. The receptionist at the front desk who checked us in, the maintenance man working on our AC, the cleaning stuff in the hotel, the lady attending to our room -2808 and each and every worker at the hotel. I gave a negative review only for the management that in my opinion are doing a poor job and are not really capable to running the hotel properly. We were checked in to room 2903, unpack, organized the room and bathroom to our liking and then realized that the AC drain is clogged, the unit was leaking and didn’t cool. Another trip downstairs with the AC technician to explain the issue. The lady attending the reception imminently moved us to 2808 and told us that the room will be ready in 20 minutes. Once again, waiting to the elevator 15 minutes to go up, pack and then come back down, surrounded the old keys and pick up the new keys for the replacement room. Again half an hour wasted time with the elevators that two of them were out of order while the other two had no floor display working, broken floor tiles and usually traveling together with the cleaning, maintenance and laundry crew!!! Finally, we were situated in our room which was great. During the up and down trips, we met many of the hotel staff who were wonderful. The next morning we met Bella, our room attendant who was so so sweet and nice and made our stay on her floor a wonderful experience.

Well located property. The hotel is outdated but still it was decent overall. Restaurant is great.

Pros: - Full kitchens available - Location - Ability to store luggage prior to check-in (5$ per night fee) Cons: - No hot water when showering at night and have to let the water run for a significant amount of time to get hot water during the day leading to a concerning amount of wasted water if this issue affects all rooms - Long lines to use the laundry machines