EXchange Hotel Vancouver

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9.5
/10
Exceptional
3,244 reviews

What Guests Say About Their Stay

inna

10.0
/ 10
Very chic little boutique like hotel. Clean , modern. Only concern was that the windows must be older or not sealed well so street noise is an issue . But other than that we had a great experience.

Linda

10.0
/ 10
The EXchange Hotel in Vancouver is one of my top favorite hotels. The history of the former stock exchange building too the restoration to the present hotel is interesting and unique. Centrally located to all that Vancouver has to offer. Amazing staff, beautiful rooms and most importantly very comfortable beds. We had breakfast at the restaurant Hydra. The food was delicious, coffee was great and we looked forward to having breakfast each day. The level of service was superior to any hotel that we previously stayed at. We did not have time to use many of the amenities since we had a short stay before cruising from Vancouver. Will definitely come back to the EXchange Hotel when we visit Vancouver.

Jill

10.0
/ 10
From the moment we arrived, the greeting from the staff in the lobby - to helping us get settled in, everything was top notch. Impeccable hotel, right in the heart of downtown Vancouver, we took advantage and walked all over multiple times during our stay. The room was perfect - clean, quiet and the housekeeping staff always available for that extra towel or two. Our daily breakfasts were great - dinner at Hydra, probably the best beet salad all three of us ever had. Again, the entire Exchange team were exceptional. We will be back. Thank you!
In the Area
See Map
475 Howe Street, Vancouver, British Columbia, Canada, V6B 2B3

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at EXchange Hotel Vancouver is a good choice when you are visiting Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around EXchange Hotel Vancouver

475 Howe Street, Vancouver, British Columbia, Canada, V6B 2B3
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Lobby EXchange Hotel Vancouver
Lobby 2 EXchange Hotel Vancouver

Discover More About EXchange Hotel Vancouver

Discover the Elegance of EXchange Hotel Vancouver

For Australian travellers seeking a sophisticated and comfortable base in the heart of Vancouver, British Columbia, the EXchange Hotel Vancouver stands out as an exceptional choice. This boutique hotel seamlessly blends historic charm with modern luxury, offering a unique and memorable stay. Whether you're in town for business or leisure, the EXchange Hotel Vancouver provides a welcoming atmosphere and top-tier amenities designed to make your trip to Canada a breeze. Rates at EXchange Hotel Vancouver start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of EXchange Hotel Vancouver

Nestled in the vibrant Gastown district, the EXchange Hotel Vancouver is situated at 475 Howe Street, Vancouver, British Columbia, Canada, V6B 2B3. This prime location places you right in the heart of Vancouver's historic core, a neighbourhood renowned for its cobblestone streets, Victorian architecture, and a lively atmosphere that echoes the city's rich past. Gastown is a hub of activity, brimming with independent boutiques, art galleries, and a fantastic array of restaurants and bars, making it incredibly easy to explore on foot. For those looking to venture further, the hotel is conveniently located within walking distance to major public transport links, including SkyTrain stations, which provide efficient access to the rest of the city and beyond. This excellent connectivity ensures that getting around Vancouver, whether to Stanley Park, Granville Island, or the bustling downtown core, is straightforward and stress-free, much like navigating the popular areas of Sydney or Melbourne.

Guest Facilities and Services at EXchange Hotel Vancouver

Guest facilities at EXchange Hotel Vancouver are thoughtfully curated to ensure a comfortable and convenient stay for all visitors. Australian travellers will appreciate the hotel's commitment to providing essential amenities that enhance their travel experience. This includes a strong emphasis on a welcoming breakfast offering, with excellent coffee options readily available, reminiscent of the beloved café culture back home. For those needing to stay connected, complimentary high-speed Wi-Fi is provided throughout the hotel. The 24-hour front desk is staffed by a friendly and knowledgeable team, always ready to assist with any queries or requests, ensuring peace of mind at any hour. Secure luggage storage is also available, allowing you to make the most of your time in Vancouver without being weighed down. While specific operating hours for all services are best confirmed directly, the hotel's general offerings are designed to cater to the needs of modern travellers.

Room Information and Stay Experience at EXchange Hotel Vancouver

The EXchange Hotel Vancouver offers a range of beautifully appointed rooms, each designed to be a sanctuary of comfort and style. The Room types of EXchange Hotel Vancouver are varied to suit different preferences, but all share a common thread of elegance and modern convenience. Guests can expect meticulously clean and well-maintained spaces, featuring plush bedding and high-quality linens for a restful night's sleep. The climate control systems are modern and efficient, ensuring a comfortable temperature regardless of the season, a crucial factor for travellers accustomed to Australia's diverse weather. Bathrooms are contemporary and spotless, providing a refreshing space to start or end your day. While specific room names and exact dimensions are best confirmed directly with the hotel, the overall experience is one of refined comfort and attention to detail, ensuring a truly enjoyable stay.

Recommended Nearby Dining and Cafes around EXchange Hotel Vancouver

Gastown, the neighbourhood surrounding the EXchange Hotel Vancouver, is a culinary hotspot, offering a diverse range of dining experiences that will appeal to any palate. You'll find an abundance of charming cafes perfect for your morning coffee and a hearty breakfast, perhaps even a local take on smashed avocado toast. The area is also home to numerous restaurants serving everything from casual pub fare to fine dining, with a strong emphasis on fresh, local ingredients. Exploring the streets will lead you to hidden gems and bustling eateries, providing ample opportunity to immerse yourself in Vancouver's vibrant food scene. Whether you're craving a quick bite or a leisurely meal, the options are plentiful and cater to a wide range of tastes and budgets, mirroring the exciting culinary landscapes found in areas like Melbourne's laneways or Brisbane's South Bank.

Popular Attractions and Activities near EXchange Hotel Vancouver

The EXchange Hotel Vancouver's prime location in Gastown makes it an ideal starting point for exploring the best of Vancouver. Within easy reach, you can discover:

  • Gastown's Historic Streets:

    Wander through the charming cobblestone streets, admire the Victorian architecture, and browse the unique shops and galleries.
  • Canada Place:

    A striking waterfront landmark offering stunning views of the harbour and mountains, often hosting major events.
  • Stanley Park:

    A magnificent 400-hectare natural West Coast rainforest, offering scenic seawall walks, cycling paths, and beautiful beaches.
  • Granville Island:

    A vibrant public market and cultural hub, perfect for foodies, shoppers, and art lovers.
  • Vancouver Lookout:

    Enjoy panoramic 360-degree views of the city, mountains, and ocean from this observation deck.
If you are looking for other activities around EXchange Hotel Vancouver, check out the best deals on Traveloka: Recommended activities in Vancouver!

How to Get to EXchange Hotel Vancouver from the Airport

Getting to the EXchange Hotel Vancouver from Vancouver International Airport (YVR) is a straightforward process with several convenient options. Understanding your "Airport transfer service of EXchange Hotel Vancouver" options will help you plan your journey efficiently. Here's "How to get to EXchange Hotel Vancouver" from the airport:

  • Canada Line (SkyTrain):

    This is often the most efficient and cost-effective method. The Canada Line offers a direct link from the airport to downtown Vancouver. You can disembark at a station like Waterfront Station, which is within walking distance or a short taxi/rideshare trip to the hotel.
  • Public Metered Taxis:

    Taxis are readily available at the airport's designated taxi stands. They offer a direct route to the hotel, providing door-to-door service.
  • Rideshare Services:

    Popular rideshare services operate in Vancouver and can be a convenient option for getting to the EXchange Hotel Vancouver. Designated pick-up areas are available at the airport.
  • Airport Shuttle Buses:

    Various shuttle services operate between the airport and downtown hotels. It's advisable to check schedules and book in advance if you opt for this method.
For a seamless journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose EXchange Hotel Vancouver

The EXchange Hotel Vancouver offers a compelling combination of location, comfort, and style, making it an ideal choice for Australian travellers exploring British Columbia.

  • Prime Location:

    Situated in the historic and vibrant Gastown district, with easy access to dining, shopping, and public transport.
  • Comfortable Accommodations:

    Well-appointed rooms with modern amenities, ensuring a relaxing and pleasant stay.
  • Excellent Service:

    Friendly and professional staff dedicated to making your visit memorable.
  • Convenient Access:

    Straightforward transport links from the airport and to major city attractions.
Ready to experience the charm of Vancouver? You can easily "Check room availability at EXchange Hotel Vancouver" and "Book EXchange Hotel Vancouver" through Traveloka.

For more options, you can also Book budget hotels in British Columbia and Easily book domestic and international flights at low prices.

All facilities in EXchange Hotel Vancouver

Fitness Center EXchange Hotel Vancouver
Fitness Center
Common Space EXchange Hotel Vancouver
Common Space
Lobby EXchange Hotel Vancouver
Lobby
Accommodation Services EXchange Hotel Vancouver
Accommodation Services
Exterior EXchange Hotel Vancouver
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking
  • Bicycle storage
  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Things to Do

  • Outdoor facilities
  • Fitness center
  • Library

General

  • Banquet
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in EXchange Hotel Vancouver

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Virdee mobile app before check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at EXchange Hotel Vancouver
201
Number of floors in EXchange Hotel Vancouver
11
Another facilities in EXchange Hotel Vancouver
Laundry service, Express check-in, Luggage storage, Express check-out, Porter

Frequently asked questions about EXchange Hotel Vancouver

What are available facilities at EXchange Hotel Vancouver?
There are top facilites at EXchange Hotel Vancouver such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at EXchange Hotel Vancouver?
The standard check-in time at EXchange Hotel Vancouver is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does EXchange Hotel Vancouver provide breakfast?
Yes, EXchange Hotel Vancouver provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of EXchange Hotel Vancouver?
EXchange Hotel Vancouver has a 4.0-star rating.
How many floors does EXchange Hotel Vancouver have?
EXchange Hotel Vancouver has 11.
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EXchange Hotel Vancouver reviews and ratings

Overall Ratings & Reviews EXchange Hotel Vancouver

Traveloka (1)
Other sources (3,243)
9.6
Exceptional
From 3,243 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews EXchange Hotel Vancouver

Number of reviews per page
20
40
Top reviews
inna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very chic little boutique like hotel. Clean , modern. Only concern was that the windows must be older or not sealed well so street noise is an issue . But other than that we had a great experience.
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The EXchange Hotel in Vancouver is one of my top favorite hotels. The history of the former stock exchange building too the restoration to the present hotel is interesting and unique. Centrally located to all that Vancouver has to offer. Amazing staff, beautiful rooms and most importantly very comfortable beds. We had breakfast at the restaurant Hydra. The food was delicious, coffee was great and we looked forward to having breakfast each day. The level of service was superior to any hotel that we previously stayed at. We did not have time to use many of the amenities since we had a short stay before cruising from Vancouver. Will definitely come back to the EXchange Hotel when we visit Vancouver.
Read More
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There was nothing wrong at all except nowhere to put clothes. One half hanging rack but two drawers: one had the safe and the other the duna. Bathroom was big but the toilet filled ridiculously high it was to do with the design and not adjustable. Overall it was fine for one night with a nice coffee machine and a good location.
Jill
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From the moment we arrived, the greeting from the staff in the lobby - to helping us get settled in, everything was top notch. Impeccable hotel, right in the heart of downtown Vancouver, we took advantage and walked all over multiple times during our stay. The room was perfect - clean, quiet and the housekeeping staff always available for that extra towel or two. Our daily breakfasts were great - dinner at Hydra, probably the best beet salad all three of us ever had. Again, the entire Exchange team were exceptional. We will be back. Thank you!
Read More
Suzan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed here one night before boarding a cruise, so the location was perfect. It’s within walking distance from the SkyTrain station, multiple restaurants, and the cruise terminal. Every single staff member we encountered was incredibly nice and helpful. Their customer service is exceptional! The room was very clean and had nice amenities. Although it’s a little on the smaller size, the placement of everything was well thought out. Would definitely stay again!
Read More
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and knowledgeable and so helpful.
steven
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice restaurant on property but kind of formal.
Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They have a great restaurant and bar. 10 min walk to the cruise port and nearby restaurants. Excellent location.
Connie
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place is unique & historical. Our 11th floor Amenities & snacks were wonderful! We did not eat in the restaurant or use the gym.
Kimberley
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy and quick check in. Room was very comfortable and quiet. I like having a sink area outside of the bathroom. Beds were very comfortable. Staff are very friendly and helpful. Great location. Good breakfast in the hotel's restaurant. This was our second stay here and would definitely return again.
Kory
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always a Great Stay Always a great stay at this hotel. Check-in and check-out are quick and easy, and the front desk staff are consistently friendly. Rooms are well-kept, modern, and clean. The location is perfect — surrounded by great restaurants and shopping, and just a short walk to the train station. The underground parking spots are a bit tight if you're driving a truck, but there is enough clearance to get in. Highly recommend!
Read More
Soyeon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, super helpful staff! They saw we had a cake when checking in and even offered to bring us plates and cutlery which was a great touch. Would stay again for sure!
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very luxurious as we had a room on the 11th floor! Services were excellent! Would love to stay there again!
Kevin
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice downtown location. Great staff
Wilson
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Helpful staff Clean room
joseph
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel with great location and clean rooms and friendly staff.
Jaselle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My partner’s birthday surprise was prepared very well and liked the overall experience.
Derek
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location excellent. Staff friendly. Unfortunately the so-called engineering team let the property down. The air conditioning is centrally controlled and the premium room we were in was set at 21 degrees with no input from the room controls. When reported 3 times the next day it finally came good at 4pm, only to be reset at 1am back to freezing again. Another round of visits to the front desk and management and assurances it would be fixed. It was for another few hours and then, bingo, the 1am reset back to freezing air. Stay away. There is a lack of care and only frustration to be had at this property….
Read More
Abenna
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, clean room, good service
Erin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fancy hotel and great in room amenities. We very close to the convention centre. Great experience at this hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 EXchange Hotel Vancouver

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews EXchange Hotel Vancouver

Traveloka (1)
Other sources (3,243)
9.6
Exceptional
From 3,243 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews EXchange Hotel Vancouver

Number of reviews per page
20
40
Top reviews
inna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very chic little boutique like hotel. Clean , modern. Only concern was that the windows must be older or not sealed well so street noise is an issue . But other than that we had a great experience.
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The EXchange Hotel in Vancouver is one of my top favorite hotels. The history of the former stock exchange building too the restoration to the present hotel is interesting and unique. Centrally located to all that Vancouver has to offer. Amazing staff, beautiful rooms and most importantly very comfortable beds. We had breakfast at the restaurant Hydra. The food was delicious, coffee was great and we looked forward to having breakfast each day. The level of service was superior to any hotel that we previously stayed at. We did not have time to use many of the amenities since we had a short stay before cruising from Vancouver. Will definitely come back to the EXchange Hotel when we visit Vancouver.
Read More
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There was nothing wrong at all except nowhere to put clothes. One half hanging rack but two drawers: one had the safe and the other the duna. Bathroom was big but the toilet filled ridiculously high it was to do with the design and not adjustable. Overall it was fine for one night with a nice coffee machine and a good location.
Jill
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From the moment we arrived, the greeting from the staff in the lobby - to helping us get settled in, everything was top notch. Impeccable hotel, right in the heart of downtown Vancouver, we took advantage and walked all over multiple times during our stay. The room was perfect - clean, quiet and the housekeeping staff always available for that extra towel or two. Our daily breakfasts were great - dinner at Hydra, probably the best beet salad all three of us ever had. Again, the entire Exchange team were exceptional. We will be back. Thank you!
Read More
Suzan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed here one night before boarding a cruise, so the location was perfect. It’s within walking distance from the SkyTrain station, multiple restaurants, and the cruise terminal. Every single staff member we encountered was incredibly nice and helpful. Their customer service is exceptional! The room was very clean and had nice amenities. Although it’s a little on the smaller size, the placement of everything was well thought out. Would definitely stay again!
Read More
Vanessa
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were friendly and knowledgeable and so helpful.
steven
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice restaurant on property but kind of formal.
Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They have a great restaurant and bar. 10 min walk to the cruise port and nearby restaurants. Excellent location.
Connie
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place is unique & historical. Our 11th floor Amenities & snacks were wonderful! We did not eat in the restaurant or use the gym.
Kimberley
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy and quick check in. Room was very comfortable and quiet. I like having a sink area outside of the bathroom. Beds were very comfortable. Staff are very friendly and helpful. Great location. Good breakfast in the hotel's restaurant. This was our second stay here and would definitely return again.
Kory
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always a Great Stay Always a great stay at this hotel. Check-in and check-out are quick and easy, and the front desk staff are consistently friendly. Rooms are well-kept, modern, and clean. The location is perfect — surrounded by great restaurants and shopping, and just a short walk to the train station. The underground parking spots are a bit tight if you're driving a truck, but there is enough clearance to get in. Highly recommend!
Read More
Soyeon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, super helpful staff! They saw we had a cake when checking in and even offered to bring us plates and cutlery which was a great touch. Would stay again for sure!
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very luxurious as we had a room on the 11th floor! Services were excellent! Would love to stay there again!
Kevin
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice downtown location. Great staff
Wilson
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Helpful staff Clean room
joseph
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel with great location and clean rooms and friendly staff.
Jaselle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My partner’s birthday surprise was prepared very well and liked the overall experience.
Derek
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location excellent. Staff friendly. Unfortunately the so-called engineering team let the property down. The air conditioning is centrally controlled and the premium room we were in was set at 21 degrees with no input from the room controls. When reported 3 times the next day it finally came good at 4pm, only to be reset at 1am back to freezing again. Another round of visits to the front desk and management and assurances it would be fixed. It was for another few hours and then, bingo, the 1am reset back to freezing air. Stay away. There is a lack of care and only frustration to be had at this property….
Read More
Abenna
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, clean room, good service
Erin
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fancy hotel and great in room amenities. We very close to the convention centre. Great experience at this hotel.
Number of reviews per page
20
40