EXchange Hotel Vancouver

Hotels
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9.5
/10
Exceptional
3,210 reviews

What Guests Say About Their Stay

THOMAS

10.0
/ 10
Everyone there was very pleasant and helpful. A great hotel. And very convenient to the cruise line terminal. A short cab ride was all that was needed.

John

10.0
/ 10
Outstanding staff - possibly the best service experienced ever (every staff member encountered was professional, courteous, extremely helpful and friendly, going beyond standard service with enthusiasm.) Very well located and food and cocktails high quality. Only negatives were as follows and they may not matter to everyone: -No public space for relaxing, other than a small space with subdued lighting adjacent to the reception area which was comfortable and nicely appointed but not really somewhere you'd want to spend any time in. -The bar is part of the restaurant with no lounge area for people wanting to have a drink in a separately designated space. You can sit at the bar or have a restaurant table but it feels like a restaurant not a space to chill post-dinner or for a nightcap.

William

10.0
/ 10
Excellent stay at the EXchange Hotel. Friendly staff, clean room, comfortable bed, and superb downtown location with easy walking distance to everything. Would definitely stay again.
In the Area
See Map
475 Howe Street, Vancouver, British Columbia, Canada, V6B 2B3

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at EXchange Hotel Vancouver is a good choice when you are visiting Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around EXchange Hotel Vancouver

475 Howe Street, Vancouver, British Columbia, Canada, V6B 2B3
Discover More Places
Lobby EXchange Hotel Vancouver
Lobby 2 EXchange Hotel Vancouver

Discover More About EXchange Hotel Vancouver

General
Near Canada Place Cruise Ship Terminal

Location
With a stay at EXchange Hotel Vancouver in Vancouver (Downtown Vancouver), you'll be steps from Vancouver Waterfront and Granville Street. This hotel is 0.2 mi (0.4 km) from Canada Place Cruise Ship Terminal and 0.3 mi (0.4 km) from Canada Place.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Pacific Centre Shopping Mall - 0.1 km / 0.1 mi
Granville Street - 0.1 km / 0.1 mi
Vancouver Waterfront - 0.2 km / 0.1 mi
Harbour Centre - 0.3 km / 0.2 mi
Waterfront Centre - 0.3 km / 0.2 mi
Vancouver Lookout - 0.3 km / 0.2 mi
Canada Place Cruise Ship Terminal - 0.4 km / 0.2 mi
Canada Place - 0.4 km / 0.3 mi
Vancouver Art Gallery - 0.4 km / 0.3 mi
United States Consulate - 0.5 km / 0.3 mi
Vancouver Convention Centre - 0.5 km / 0.3 mi
Jack Poole Plaza - 0.6 km / 0.4 mi
Gastown Steam Clock - 0.6 km / 0.4 mi
Robson Street - 0.7 km / 0.4 mi
Robson Square - 0.7 km / 0.5 mi

The nearest airports are:
Vancouver Harbour Flight Centre (CXH) - 0.7 km / 0.4 mi
Vancouver Intl. Airport (YVR) - 14.6 km / 9.1 mi
Pitt Meadows, BC (YPK) - 40.8 km / 25.3 mi
Sechelt, BC (YHS-Sunshine Coast Regional) - 62.9 km / 39.1 mi
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 64.7 km / 40.2 mi

The preferred airport for EXchange Hotel Vancouver is Vancouver Intl. Airport (YVR).

Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include a banquet hall, bicycle tour information, and bike storage.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining
Enjoy Mediterranean cuisine at Hydra Estiatorio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 201 individually decorated guestrooms, featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

All facilities in EXchange Hotel Vancouver

Entertainment Facility EXchange Hotel Vancouver
Entertainment Facility
Common Space EXchange Hotel Vancouver
Common Space
Lobby EXchange Hotel Vancouver
Lobby
Exterior EXchange Hotel Vancouver
Exterior
Bedroom EXchange Hotel Vancouver
Bedroom

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking
  • Bicycle storage
  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Things to Do

  • Outdoor facilities
  • Fitness center
  • Library

General

  • Banquet
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in EXchange Hotel Vancouver

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Virdee mobile app before check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at EXchange Hotel Vancouver
201
Number of floors in EXchange Hotel Vancouver
11
Another facilities in EXchange Hotel Vancouver
Laundry service, Express check-in, Luggage storage, Express check-out, Porter

Frequently asked question in EXchange Hotel Vancouver

What are available facilities at EXchange Hotel Vancouver?
There are top facilites at EXchange Hotel Vancouver such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at EXchange Hotel Vancouver?
The standard check-in time at EXchange Hotel Vancouver is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does EXchange Hotel Vancouver provide breakfast?
Yes, EXchange Hotel Vancouver provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of EXchange Hotel Vancouver
EXchange Hotel Vancouver has a 4.0-star rating.
How many floors does EXchange Hotel Vancouver have?
EXchange Hotel Vancouver has 11.
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More Reviews from Other Guests in EXchange Hotel Vancouver

Overall Ratings & Reviews EXchange Hotel Vancouver

Traveloka (1)
Other sources (3,209)
9.6
Exceptional
From 3,209 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews EXchange Hotel Vancouver

Number of reviews per page
20
40
Top reviews
john
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Comfortable room, friendly & helpful staff, great location.
Andrew
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and spacious
Breann
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is amazing!
THOMAS
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everyone there was very pleasant and helpful. A great hotel. And very convenient to the cruise line terminal. A short cab ride was all that was needed.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Outstanding staff - possibly the best service experienced ever (every staff member encountered was professional, courteous, extremely helpful and friendly, going beyond standard service with enthusiasm.) Very well located and food and cocktails high quality. Only negatives were as follows and they may not matter to everyone: -No public space for relaxing, other than a small space with subdued lighting adjacent to the reception area which was comfortable and nicely appointed but not really somewhere you'd want to spend any time in. -The bar is part of the restaurant with no lounge area for people wanting to have a drink in a separately designated space. You can sit at the bar or have a restaurant table but it feels like a restaurant not a space to chill post-dinner or for a nightcap.
Read More
William
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay at the EXchange Hotel. Friendly staff, clean room, comfortable bed, and superb downtown location with easy walking distance to everything. Would definitely stay again.
Carol
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Serene
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I chose this hotel based on great reviews and I wasn’t disappointed. I decided to stay on the dividend floor instead of paying extra for breakfast. This option was probably more expensive than a standard room with breakfast. But service on the dividend floor was great and daily snacks, wine, and breakfast parfaits were perfect. I was a little disappointed that the “lounge” on this floor was a normal room with no windows. But the location and everything else made up for it. I also left many personal items in a drawer in the bedside table and the hotel promptly called me back to say they had them. I wasn’t worried about the hotel holding everything for an extra day. That kind of reassurance comes with an excellent hotel and service.
Read More
Alessia
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was super clean and comfortable. I just noticed a weird smell in the hallways, almost like food? But otherwise it was a really nice stay.
Lori
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was very attentive. Very close and convenient to cruise ship dock.
Melanie
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel! The room was exceptionally clean, modern, and comfortable, making it a great place to relax after a busy day. I also really appreciated how helpful and friendly the staff were throughout my stay, they made the experience even better. The complimentary coffee, milk, and bottled water were such a thoughtful touch and very convenient. It's the little details like these that made me feel welcome and well taken care of. Overall, I had a fantastic experience and would definitely stay here again. Highly recommend!
Read More
Carren
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We LOVED the location near the cruise ship port. We spend an afternoon watching sea planes take off and land and walking along the water. And we had a Fabulous (and pricey) dinner at the restaurant Hydra - as in the Greek island.
Harwin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was very convenient to walk around downtown and cruise port, the staff was very helpful and friendly
Darren
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location from ship port. 4 minutes walking distance. Amazing restaurant
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Exchange Hotel was a great stay. The online check-in made the whole arrival process easy and convenient, which I really appreciated. The hotel itself was clean, comfortable, and well located, with a polished feel while still being easy to settle into. Overall, it was a smooth and enjoyable experience, and I would happily stay again.
Read More
Matthew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful staff; very helpful, always eager to ensure we had the best day/evening possible. Highly recommend.
Seonmi
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a wonderful experience staying at this hotel. Cleanliness is an absolute given here—everything was spotless and well-maintained. What truly sets this place apart, however, is the staff. They were incredibly kind, warm, and helpful, which made my stay deeply moving and memorable. I also looked forward to the mornings thanks to their delicious breakfast. The fresh yogurt and excellent coffee were the perfect start to my day. I am so grateful for the outstanding hospitality and highly recommend this hotel to anyone!
Read More
Ruth Enid
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Immaculate, staff were all above and beyond. Walking distance to cruise port, would absolutely stay again! On site Hydra restaurant was excellent for both breakfast and dinner.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful city center hotel steps from Canada Place and Waterfront Station. Well appointed room and excellent service from an extremely helpful staff. Not the least expensive option but well worth the expense.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 EXchange Hotel Vancouver

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews EXchange Hotel Vancouver

Traveloka (1)
Other sources (3,209)
9.6
Exceptional
From 3,209 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews EXchange Hotel Vancouver

Number of reviews per page
20
40
Top reviews
john
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Comfortable room, friendly & helpful staff, great location.
Andrew
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and spacious
Breann
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is amazing!
THOMAS
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everyone there was very pleasant and helpful. A great hotel. And very convenient to the cruise line terminal. A short cab ride was all that was needed.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Outstanding staff - possibly the best service experienced ever (every staff member encountered was professional, courteous, extremely helpful and friendly, going beyond standard service with enthusiasm.) Very well located and food and cocktails high quality. Only negatives were as follows and they may not matter to everyone: -No public space for relaxing, other than a small space with subdued lighting adjacent to the reception area which was comfortable and nicely appointed but not really somewhere you'd want to spend any time in. -The bar is part of the restaurant with no lounge area for people wanting to have a drink in a separately designated space. You can sit at the bar or have a restaurant table but it feels like a restaurant not a space to chill post-dinner or for a nightcap.
Read More
William
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay at the EXchange Hotel. Friendly staff, clean room, comfortable bed, and superb downtown location with easy walking distance to everything. Would definitely stay again.
Carol
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Serene
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I chose this hotel based on great reviews and I wasn’t disappointed. I decided to stay on the dividend floor instead of paying extra for breakfast. This option was probably more expensive than a standard room with breakfast. But service on the dividend floor was great and daily snacks, wine, and breakfast parfaits were perfect. I was a little disappointed that the “lounge” on this floor was a normal room with no windows. But the location and everything else made up for it. I also left many personal items in a drawer in the bedside table and the hotel promptly called me back to say they had them. I wasn’t worried about the hotel holding everything for an extra day. That kind of reassurance comes with an excellent hotel and service.
Read More
Alessia
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was super clean and comfortable. I just noticed a weird smell in the hallways, almost like food? But otherwise it was a really nice stay.
Lori
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was very attentive. Very close and convenient to cruise ship dock.
Melanie
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel! The room was exceptionally clean, modern, and comfortable, making it a great place to relax after a busy day. I also really appreciated how helpful and friendly the staff were throughout my stay, they made the experience even better. The complimentary coffee, milk, and bottled water were such a thoughtful touch and very convenient. It's the little details like these that made me feel welcome and well taken care of. Overall, I had a fantastic experience and would definitely stay here again. Highly recommend!
Read More
Carren
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We LOVED the location near the cruise ship port. We spend an afternoon watching sea planes take off and land and walking along the water. And we had a Fabulous (and pricey) dinner at the restaurant Hydra - as in the Greek island.
Harwin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was very convenient to walk around downtown and cruise port, the staff was very helpful and friendly
Darren
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location from ship port. 4 minutes walking distance. Amazing restaurant
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Exchange Hotel was a great stay. The online check-in made the whole arrival process easy and convenient, which I really appreciated. The hotel itself was clean, comfortable, and well located, with a polished feel while still being easy to settle into. Overall, it was a smooth and enjoyable experience, and I would happily stay again.
Read More
Matthew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful staff; very helpful, always eager to ensure we had the best day/evening possible. Highly recommend.
Seonmi
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a wonderful experience staying at this hotel. Cleanliness is an absolute given here—everything was spotless and well-maintained. What truly sets this place apart, however, is the staff. They were incredibly kind, warm, and helpful, which made my stay deeply moving and memorable. I also looked forward to the mornings thanks to their delicious breakfast. The fresh yogurt and excellent coffee were the perfect start to my day. I am so grateful for the outstanding hospitality and highly recommend this hotel to anyone!
Read More
Ruth Enid
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Immaculate, staff were all above and beyond. Walking distance to cruise port, would absolutely stay again! On site Hydra restaurant was excellent for both breakfast and dinner.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful city center hotel steps from Canada Place and Waterfront Station. Well appointed room and excellent service from an extremely helpful staff. Not the least expensive option but well worth the expense.
Number of reviews per page
20
40