Fairmont Le Chateau Frontenac

Hotels
9.3
/10
Exceptional
3,024 reviews

What Guests Say About Their Stay

Elaine

10.0
/ 10
Beautiful hotel with amazing views of the St Lawrence river. The staff was very friendly and helpful. The location is great and you can walk around easily. I wish we spent more than two nights here and taken advantage of more of the amenities.

Hilary

10.0
/ 10
Charming stay in a grand old hotel. Service was excellent and my son and I enjoyed our two night stay in March while we explored the city. Perfect location for sightseeing.

Eduardo

10.0
/ 10
Iconic hotel, best location in town. Best breakfast buffet you can get; Excelent quality and variety. The swimming pool needs improvement. Great bed, the shower is not the best. I would definitely stay in this hotel while visiting old town Quebec.
In the Area
See Map
1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Le Chateau Frontenac is located in area / city Quebec . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Le Chateau Frontenac

1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
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Lobby Fairmont Le Chateau Frontenac
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Discover More About Fairmont Le Chateau Frontenac

General


Near Terrasse Dufferin Slides

Location


With a stay at Fairmont Le Chateau Frontenac, you'll be centrally located in Québec City, steps from Quartier Petit Champlain and within a 10-minute walk of Quebec City Town Hall. This family-friendly hotel is 0.8 mi (1.3 km) from Quebec Cruise Terminal and 0.8 mi (1.3 km) from Quebec City Convention Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dufferin Terrace - 0.1 km / 0.1 mi
Musee des Ursulines de Quebec - 0.1 km / 0.1 mi
Saint-Louis Forts and Châteaux National Historic Site - 0.1 km / 0.1 mi
Château Frontenac - 0.1 km / 0.1 mi
Old Quebec Funicular - 0.2 km / 0.1 mi
Cathedral-Basilica of Notre-Dame de Québec - 0.2 km / 0.1 mi
Ursulines de Quebec Museum - 0.2 km / 0.1 mi
Quebec Experience - 0.2 km / 0.2 mi
Terrasse Dufferin Slides - 0.3 km / 0.2 mi
Seminaire du Quebec - 0.3 km / 0.2 mi
Place Royale - 0.4 km / 0.2 mi
Citadel of Quebec - 0.4 km / 0.2 mi
Church Notre-Dame-des-Victoires - 0.4 km / 0.3 mi
Quartier Petit Champlain - 0.4 km / 0.3 mi
Rue du Cul-de-Sac - 0.5 km / 0.3 mi

The preferred airport for Fairmont Le Chateau Frontenac is Quebec City Jean Lesage Intl. Airport (YQB) - 16.1 km / 10 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Québec City? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 23 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy French cuisine at Champlain, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 610 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Pay movies provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.

All facilities in Fairmont Le Chateau Frontenac

Bar, Cafe and Lounge Fairmont Le Chateau Frontenac
Bar, Cafe and Lounge
Swimming Pool Fairmont Le Chateau Frontenac
Swimming Pool
Entertainment Facility Fairmont Le Chateau Frontenac
Entertainment Facility
Fitness Center Fairmont Le Chateau Frontenac
Fitness Center
Functional Hall Fairmont Le Chateau Frontenac
Functional Hall

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Outdoor facilities
  • Fitness center
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental
  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Lockers
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Family-friendly Facilities

  • Children games
  • Children pool

Food and Drinks

  • Breakfast
  • Vegetarian meal

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fairmont Le Chateau Frontenac

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Le Chateau Frontenac
610
Number of floors in Fairmont Le Chateau Frontenac
18
Another facilities in Fairmont Le Chateau Frontenac
Romantic proposal packages, Indoor pool, Garden, Outdoor facilities, Fitness center

Frequently asked questions about Fairmont Le Chateau Frontenac

What are available facilities at Fairmont Le Chateau Frontenac?
There are top facilites at Fairmont Le Chateau Frontenac such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Le Chateau Frontenac?
The standard check-in time at Fairmont Le Chateau Frontenac is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Fairmont Le Chateau Frontenac provide breakfast?
Yes, Fairmont Le Chateau Frontenac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Le Chateau Frontenac?
Fairmont Le Chateau Frontenac has a 4.5-star rating.
How many floors does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac has 18.
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Fairmont Le Chateau Frontenac reviews and ratings

9.4
Exceptional
From 3,021 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
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Traveller Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
Virginia R
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice 18th floor with incredible views.
Marcelo
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bdbene
Elaine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with amazing views of the St Lawrence river. The staff was very friendly and helpful. The location is great and you can walk around easily. I wish we spent more than two nights here and taken advantage of more of the amenities.
Hilary
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Charming stay in a grand old hotel. Service was excellent and my son and I enjoyed our two night stay in March while we explored the city. Perfect location for sightseeing.
Eduardo
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Iconic hotel, best location in town. Best breakfast buffet you can get; Excelent quality and variety. The swimming pool needs improvement. Great bed, the shower is not the best. I would definitely stay in this hotel while visiting old town Quebec.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location Very friendly Very clean. Highly recommend
Joanne
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Fairmont Quebec. Everything was excellent—from the spotless rooms to the absolutely delicious food. What truly stood out, though, was the exceptional customer service. The staff were incredibly kind and patient with our energetic twins, which made all the difference for our family. We felt so well taken care of and can’t wait to come back!
Read More
Carolyn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, nicely appointed, and very comfortable room. The heating system was a little noisy, but not bad as it is not running all the time. Staff were very friendly and helpful. We had problems finding parking, so we used valet parking. Great location!
Kelly
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was just so busy it didn’t feel exclusive or relaxing. I was shocked that my other family members only had double beds in their rooms, they didn’t sleep well at all. Our beds were queen so we slept nicely but our bathroom was tiny for 4 people. Location was 11/10 though. Food was good but very pricey.
Ulrike
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We loved staying at the Chateau. However, the food is very pricey and that took away from really enjoying the stay as much as we had hoped.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was attentive, helpful and efficient. Excellent customer service!
Tatsuro
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, good staffs
Hrag
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had an issue with one of the concierge staff who was really rude with me and my son. He had a mustache and his name was Jean something. His colleague asked for my room number and my name but no one ever called or apologized for his actions.
paul
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I did not have breakfast on site
Theodore
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent choice!
Rodney
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The breakfast menu was fresh.. You dont need to buy bottled water, they provide you with a big bottle of water that is in a glass container, that they will restock every day. They also have filtered water to fill up your container where you get ice. Just know that they will charge a $35 fee everyday that is for something and also a $55 fee each day for the valet service. These are hidden fees that they will charge you when you chrck out. But it was nice spending time in this luxury hotel... Oh also they will require a security deposit of $200 per day off your credit card at check in, which in my case was for 3 days so $600. Other then that it was a good experience.
Read More
Rolando
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just a great place to stay. 5-Star to the max. The location is the best spot in the city. The staff was friendly and professional. The food was great and the service was second to none
Roland
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and comfortble
Yudilia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great all the way around
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a top-notch hotel. It is also situated in one of the most beautiful cities in the world. Highly recommended!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Fairmont Le Chateau Frontenac

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 3,021 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
Virginia R
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice 18th floor with incredible views.
Marcelo
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bdbene
Elaine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with amazing views of the St Lawrence river. The staff was very friendly and helpful. The location is great and you can walk around easily. I wish we spent more than two nights here and taken advantage of more of the amenities.
Hilary
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Charming stay in a grand old hotel. Service was excellent and my son and I enjoyed our two night stay in March while we explored the city. Perfect location for sightseeing.
Eduardo
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Iconic hotel, best location in town. Best breakfast buffet you can get; Excelent quality and variety. The swimming pool needs improvement. Great bed, the shower is not the best. I would definitely stay in this hotel while visiting old town Quebec.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location Very friendly Very clean. Highly recommend
Joanne
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Fairmont Quebec. Everything was excellent—from the spotless rooms to the absolutely delicious food. What truly stood out, though, was the exceptional customer service. The staff were incredibly kind and patient with our energetic twins, which made all the difference for our family. We felt so well taken care of and can’t wait to come back!
Read More
Carolyn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, nicely appointed, and very comfortable room. The heating system was a little noisy, but not bad as it is not running all the time. Staff were very friendly and helpful. We had problems finding parking, so we used valet parking. Great location!
Kelly
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was just so busy it didn’t feel exclusive or relaxing. I was shocked that my other family members only had double beds in their rooms, they didn’t sleep well at all. Our beds were queen so we slept nicely but our bathroom was tiny for 4 people. Location was 11/10 though. Food was good but very pricey.
Ulrike
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We loved staying at the Chateau. However, the food is very pricey and that took away from really enjoying the stay as much as we had hoped.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was attentive, helpful and efficient. Excellent customer service!
Tatsuro
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, good staffs
Hrag
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had an issue with one of the concierge staff who was really rude with me and my son. He had a mustache and his name was Jean something. His colleague asked for my room number and my name but no one ever called or apologized for his actions.
paul
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I did not have breakfast on site
Theodore
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent choice!
Rodney
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The breakfast menu was fresh.. You dont need to buy bottled water, they provide you with a big bottle of water that is in a glass container, that they will restock every day. They also have filtered water to fill up your container where you get ice. Just know that they will charge a $35 fee everyday that is for something and also a $55 fee each day for the valet service. These are hidden fees that they will charge you when you chrck out. But it was nice spending time in this luxury hotel... Oh also they will require a security deposit of $200 per day off your credit card at check in, which in my case was for 3 days so $600. Other then that it was a good experience.
Read More
Rolando
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just a great place to stay. 5-Star to the max. The location is the best spot in the city. The staff was friendly and professional. The food was great and the service was second to none
Roland
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and comfortble
Yudilia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great all the way around
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a top-notch hotel. It is also situated in one of the most beautiful cities in the world. Highly recommended!
Number of reviews per page
20
40