Fairmont Le Chateau Frontenac

Hotels
9.3
/10
Exceptional
2,957 reviews

What Guests Say About Their Stay

Hilary

10.0
/ 10
This is a beautiful historic property. It is an absolute pleasure to stay here and the staff were lovely. the breakfast buffet was outstanding, and Marc gave us wonderful service both days. The only complaint we have is that the 6th floor has the pool, and staying in any of the rooms in the hallway leading up to the pool was quite loud at times. Parents letting their kids run down the hall yelling and people having loud conversations. We called and let the hotel know. We would strongly suggest to the hotel to put signage at the start of this hallway requesting consideration for the guests staying in this hallway. While we understand it is a family friendly hotel, it is also a 5-star hotel and efforts should be made to provide a peaceful experience.

Zack

10.0
/ 10
The staff delivered a top notch service from the moment I arrived to the moment I left.

Dmitry

10.0
/ 10
Beautiful clean amazing Wonderful excellent service and hospitality Best hotel every dollar worth
In the Area
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1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Le Chateau Frontenac is located in area / city Quebec . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Le Chateau Frontenac

1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
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Discover More About Fairmont Le Chateau Frontenac

General


Near Terrasse Dufferin Slides

Location


With a stay at Fairmont Le Chateau Frontenac, you'll be centrally located in Québec City, steps from Quartier Petit Champlain and within a 10-minute walk of Quebec City Town Hall. This family-friendly hotel is 0.8 mi (1.3 km) from Quebec Cruise Terminal and 0.8 mi (1.3 km) from Quebec City Convention Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dufferin Terrace - 0.1 km / 0.1 mi
Musee des Ursulines de Quebec - 0.1 km / 0.1 mi
Saint-Louis Forts and Châteaux National Historic Site - 0.1 km / 0.1 mi
Château Frontenac - 0.1 km / 0.1 mi
Samuel de Champlain Statue - 0.1 km / 0.1 mi
Old Quebec Funicular - 0.2 km / 0.1 mi
Cathedral-Basilica of Notre-Dame de Québec - 0.2 km / 0.1 mi
Ursulines de Quebec Museum - 0.2 km / 0.1 mi
Quebec Experience - 0.2 km / 0.2 mi
Terrasse Dufferin Slides - 0.3 km / 0.2 mi
Place Royale - 0.4 km / 0.2 mi
Citadel of Quebec - 0.4 km / 0.2 mi
Church Notre-Dame-des-Victoires - 0.4 km / 0.3 mi
Quartier Petit Champlain - 0.4 km / 0.3 mi
Rue du Cul-de-Sac - 0.5 km / 0.3 mi

The preferred airport for Fairmont Le Chateau Frontenac is Quebec City Jean Lesage Intl. Airport (YQB) - 16.1 km / 10 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Québec City? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 23 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy French cuisine at Champlain, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 610 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Pay movies provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.

All facilities in Fairmont Le Chateau Frontenac

Bar, Cafe and Lounge Fairmont Le Chateau Frontenac
Bar, Cafe and Lounge
Swimming Pool Fairmont Le Chateau Frontenac
Swimming Pool
Entertainment Facility Fairmont Le Chateau Frontenac
Entertainment Facility
Fitness Center Fairmont Le Chateau Frontenac
Fitness Center
Functional Hall Fairmont Le Chateau Frontenac
Functional Hall

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Outdoor facilities
  • Fitness center
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental
  • Limo or town car service
  • Secure parking
  • Valet parking

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Lockers
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Family-friendly Facilities

  • Children games
  • Children pool

Food and Drinks

  • Breakfast
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking
  • Gift shop

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fairmont Le Chateau Frontenac

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Le Chateau Frontenac
610
Number of floors in Fairmont Le Chateau Frontenac
18
Another facilities in Fairmont Le Chateau Frontenac
Romantic proposal packages, Indoor pool, Garden, Outdoor facilities, Fitness center

Frequently asked question in Fairmont Le Chateau Frontenac

What are available facilities at Fairmont Le Chateau Frontenac?
There are top facilites at Fairmont Le Chateau Frontenac such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Le Chateau Frontenac?
The standard check-in time at Fairmont Le Chateau Frontenac is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Fairmont Le Chateau Frontenac provide breakfast?
Yes, Fairmont Le Chateau Frontenac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac is a 4.5-star hotel.
How many floors does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac has 18 floors.
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More Reviews from Other Guests in Fairmont Le Chateau Frontenac

9.4
Exceptional
From 2,954 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
Ayah
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Customer service was amazing, staff at front desk, valet, the restaurant and room service were all friendly, very helpful and kind. Room was a bit dusty, and furniture was pretty worn. As for amenities, one of the reasons we booked this hotel was because of the pool, hot tubs and spa. Online they make it sound like they have two heated pools, only one which children are allowed to use. During our 5 night stay we weren’t able to use the pool at all because everytime we tried both hot tubs and the pool were full of screaming children. They were so loud that you could hear them all the way down the hallways in the sauna and steam rooms. We loved the customer service, and like to go up to Quebec in the winters for long weekends, but will not be returning to this hotel unless visiting with friends who have small children. Plenty of other very nice boutique hotels that are much more relaxing and equally well located in the old port area. But a big thank you for the staff for being so wonderful.
Read More
Hilary
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a beautiful historic property. It is an absolute pleasure to stay here and the staff were lovely. the breakfast buffet was outstanding, and Marc gave us wonderful service both days. The only complaint we have is that the 6th floor has the pool, and staying in any of the rooms in the hallway leading up to the pool was quite loud at times. Parents letting their kids run down the hall yelling and people having loud conversations. We called and let the hotel know. We would strongly suggest to the hotel to put signage at the start of this hallway requesting consideration for the guests staying in this hallway. While we understand it is a family friendly hotel, it is also a 5-star hotel and efforts should be made to provide a peaceful experience.
Read More
terri
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is iconic, but it’s also old. So, the comfort is not the best. The self parking is not ideal (you need to navigate up and down stairs through the hallway to get to the lobby, so make sure to unload in front first). Can’t say I would stay there again, but it also depends on other options
Zack
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff delivered a top notch service from the moment I arrived to the moment I left.
Liz
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is fine, but it’s definitely looking tired
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A huge thank you to Ariel at the front desk for the very attentive service!
Dmitry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful clean amazing Wonderful excellent service and hospitality Best hotel every dollar worth
Marie-Hélène
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chambres propres et personnel super aidant et accueillant.
Jaehyuk
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is good
Marie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved visiting during the winter. Magical Place, my 4year old loved it!
Arturo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Incredible stay!
Star
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best experience I’ve ever had. Staff were wonderful and very welcoming even if I only stayed for one night. Felt like a dream.
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Château Frontenac was amazing! The staff is friendly, professional, attentive and very helpful. The location is perfect for exploring old city, Quebec. Our room was fabulous. When we return to Quebec, I can’t imagine staying anywhere else.
Nicolas
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superbe hôtel !!!
michele
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing weekend will go back in summer
helene
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was everything we expected!
Aimee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lots of shops and restaurants nearby. The property is right on the river so there are beautiful views, the funicular is fun, it’s a short walk to the Citadel Museum.
Daniel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Love this hotel. Always a great stay.
Anna
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We checked in and stepped out for parking, maid came in and touched our stuffs.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing staff!
Number of reviews per page
20
40

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Lobby 4 Fairmont Le Chateau Frontenac

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9.4
Exceptional
From 2,954 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
Ayah
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Customer service was amazing, staff at front desk, valet, the restaurant and room service were all friendly, very helpful and kind. Room was a bit dusty, and furniture was pretty worn. As for amenities, one of the reasons we booked this hotel was because of the pool, hot tubs and spa. Online they make it sound like they have two heated pools, only one which children are allowed to use. During our 5 night stay we weren’t able to use the pool at all because everytime we tried both hot tubs and the pool were full of screaming children. They were so loud that you could hear them all the way down the hallways in the sauna and steam rooms. We loved the customer service, and like to go up to Quebec in the winters for long weekends, but will not be returning to this hotel unless visiting with friends who have small children. Plenty of other very nice boutique hotels that are much more relaxing and equally well located in the old port area. But a big thank you for the staff for being so wonderful.
Read More
Hilary
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a beautiful historic property. It is an absolute pleasure to stay here and the staff were lovely. the breakfast buffet was outstanding, and Marc gave us wonderful service both days. The only complaint we have is that the 6th floor has the pool, and staying in any of the rooms in the hallway leading up to the pool was quite loud at times. Parents letting their kids run down the hall yelling and people having loud conversations. We called and let the hotel know. We would strongly suggest to the hotel to put signage at the start of this hallway requesting consideration for the guests staying in this hallway. While we understand it is a family friendly hotel, it is also a 5-star hotel and efforts should be made to provide a peaceful experience.
Read More
terri
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is iconic, but it’s also old. So, the comfort is not the best. The self parking is not ideal (you need to navigate up and down stairs through the hallway to get to the lobby, so make sure to unload in front first). Can’t say I would stay there again, but it also depends on other options
Zack
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff delivered a top notch service from the moment I arrived to the moment I left.
Liz
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is fine, but it’s definitely looking tired
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A huge thank you to Ariel at the front desk for the very attentive service!
Dmitry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful clean amazing Wonderful excellent service and hospitality Best hotel every dollar worth
Marie-Hélène
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chambres propres et personnel super aidant et accueillant.
Jaehyuk
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is good
Marie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved visiting during the winter. Magical Place, my 4year old loved it!
Arturo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Incredible stay!
Star
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best experience I’ve ever had. Staff were wonderful and very welcoming even if I only stayed for one night. Felt like a dream.
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Château Frontenac was amazing! The staff is friendly, professional, attentive and very helpful. The location is perfect for exploring old city, Quebec. Our room was fabulous. When we return to Quebec, I can’t imagine staying anywhere else.
Nicolas
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superbe hôtel !!!
michele
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing weekend will go back in summer
helene
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was everything we expected!
Aimee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lots of shops and restaurants nearby. The property is right on the river so there are beautiful views, the funicular is fun, it’s a short walk to the Citadel Museum.
Daniel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Love this hotel. Always a great stay.
Anna
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We checked in and stepped out for parking, maid came in and touched our stuffs.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing staff!
Number of reviews per page
20
40