Fairmont Le Chateau Frontenac

Hotels
9.3
/10
Exceptional
2,954 reviews

What Guests Say About Their Stay

Aimee

10.0
/ 10
Lots of shops and restaurants nearby. The property is right on the river so there are beautiful views, the funicular is fun, it’s a short walk to the Citadel Museum.

Jacqueline

10.0
/ 10
Absolutely magical! Beautiful room, lovely staff and great location. Even better than it looks in the photos. Sadly had to leave early due to weather but the staff could not have been more understanding and helpful. Definitely the highlight of our trip. Thank you

Lori

10.0
/ 10
Excellent stay! The staff were friendly, the room was clean and comfortable, and the overall experience was wonderful. I would definitely stay here again.
In the Area
See Map
1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Le Chateau Frontenac is located in area / city Quebec . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Le Chateau Frontenac

1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
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General


Near Terrasse Dufferin Slides

Location


With a stay at Fairmont Le Chateau Frontenac, you'll be centrally located in Québec City, steps from Quartier Petit Champlain and within a 10-minute walk of Quebec City Town Hall. This family-friendly hotel is 0.8 mi (1.3 km) from Quebec Cruise Terminal and 0.8 mi (1.3 km) from Quebec City Convention Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dufferin Terrace - 0.1 km / 0.1 mi
Musee des Ursulines de Quebec - 0.1 km / 0.1 mi
Saint-Louis Forts and Châteaux National Historic Site - 0.1 km / 0.1 mi
Château Frontenac - 0.1 km / 0.1 mi
Samuel de Champlain Statue - 0.1 km / 0.1 mi
Old Quebec Funicular - 0.2 km / 0.1 mi
Cathedral-Basilica of Notre-Dame de Québec - 0.2 km / 0.1 mi
Ursulines de Quebec Museum - 0.2 km / 0.1 mi
Quebec Experience - 0.2 km / 0.2 mi
Terrasse Dufferin Slides - 0.3 km / 0.2 mi
Place Royale - 0.4 km / 0.2 mi
Citadel of Quebec - 0.4 km / 0.2 mi
Church Notre-Dame-des-Victoires - 0.4 km / 0.3 mi
Quartier Petit Champlain - 0.4 km / 0.3 mi
Rue du Cul-de-Sac - 0.5 km / 0.3 mi

The preferred airport for Fairmont Le Chateau Frontenac is Quebec City Jean Lesage Intl. Airport (YQB) - 16.1 km / 10 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Québec City? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 23 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy French cuisine at Champlain, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 610 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Pay movies provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.

All facilities in Fairmont Le Chateau Frontenac

Bar, Cafe and Lounge Fairmont Le Chateau Frontenac
Bar, Cafe and Lounge
Swimming Pool Fairmont Le Chateau Frontenac
Swimming Pool
Entertainment Facility Fairmont Le Chateau Frontenac
Entertainment Facility
Fitness Center Fairmont Le Chateau Frontenac
Fitness Center
Functional Hall Fairmont Le Chateau Frontenac
Functional Hall

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Outdoor facilities
  • Fitness center
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental
  • Limo or town car service
  • Secure parking
  • Valet parking

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Lockers
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Family-friendly Facilities

  • Children games
  • Children pool

Food and Drinks

  • Breakfast
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking
  • Gift shop

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fairmont Le Chateau Frontenac

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Le Chateau Frontenac
610
Number of floors in Fairmont Le Chateau Frontenac
18
Another facilities in Fairmont Le Chateau Frontenac
Romantic proposal packages, Indoor pool, Garden, Outdoor facilities, Fitness center

Frequently asked question in Fairmont Le Chateau Frontenac

What are available facilities at Fairmont Le Chateau Frontenac?
There are top facilites at Fairmont Le Chateau Frontenac such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Le Chateau Frontenac?
The standard check-in time at Fairmont Le Chateau Frontenac is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Fairmont Le Chateau Frontenac provide breakfast?
Yes, Fairmont Le Chateau Frontenac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Le Chateau Frontenac?
Fairmont Le Chateau Frontenac is a 4.5-star hotel.
How many floors does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac has 18 floors.
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More Reviews from Other Guests in Fairmont Le Chateau Frontenac

9.4
Exceptional
From 2,951 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
helene
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was everything we expected!
Aimee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lots of shops and restaurants nearby. The property is right on the river so there are beautiful views, the funicular is fun, it’s a short walk to the Citadel Museum.
Daniel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Love this hotel. Always a great stay.
Anna
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We checked in and stepped out for parking, maid came in and touched our stuffs.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff!
Xinyue
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice river view
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely magical! Beautiful room, lovely staff and great location. Even better than it looks in the photos. Sadly had to leave early due to weather but the staff could not have been more understanding and helpful. Definitely the highlight of our trip. Thank you
Jeff and Ishi
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful, comfortable, and luxurious
Michael J
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoyed the Spas and local art galleries and shops nearby.
Lori
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay! The staff were friendly, the room was clean and comfortable, and the overall experience was wonderful. I would definitely stay here again.
Kurt
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Almost all was outstanding during our stay at this beautiful hotel. We found great value in our selection of a gold room which included the breakfast, evening hors d’oeuvres and beverage lounge. We are very clean people who appreciate a very clean room upon arrival. That we received. We did not leave behind a messy room AND we left a generous gratuity for housekeeping for their excellent attention during our stay. There was only one problem, although it was a big problem. Within one hour of checking out of the hotel, we realized we left something in the room. We called immediately and asked for it to be held at the front desk as we would be returning in a few days and we would pick it up. The item was never turned in as found property. I find this very disheartening.
Read More
Paren
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

In general, we had a pleasant experience. The activities offered at the hotel are well organized and enjoyable. The hotel is truly beautiful and historic, and the location in Old Québec is unbeatable. The staff were welcoming and professional, and the atmosphere of the property reflects why it is considered one of the most iconic and prestigious hotels in Canada. However, I was disappointed with one aspect of my stay. The heating system in the room was extremely loud and would turn on every few minutes during the night. The noise was strong enough to wake me up repeatedly, which unfortunately made the sleeping experience very poor. For a hotel of this caliber and reputation, I expected a much quieter and more comfortable room environment. I hope the management looks into this issue, because the property itself is stunning and deserves a guest experience that truly matches its prestige.
Read More
Lorne
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an Excellent stay at the Fairmont Chateau Frontnac. The staff were incredible and the Hotel itself was fantastic/Magical. Such a historic building filled with history and millions of stories. This is a great Hotel to stay at for any occasion. My room was nice and cozy. Everything was walking distance from the hotel. (Shops,restaurants, boutiques etc...) I enjoyed my stay here and i will be suggesting this hotel to family and friends.
Read More
Sebastien
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nothing to say
Annie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bien , le personnel est vraiment gentil et attentionné ! C’était notre première , mais pas notre dernière visite xx
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing stay in heart of Quebec City
RONALD
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel. We had a very wonderful stay
Amir
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Superbe
Joanie
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pour le prix j’ai été déçu .
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walking distance to lots or restaurants & shops in the area, old town, site seeing and things to do. Very clean rooms and friendly staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Fairmont Le Chateau Frontenac

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 2,951 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
helene
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was everything we expected!
Aimee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lots of shops and restaurants nearby. The property is right on the river so there are beautiful views, the funicular is fun, it’s a short walk to the Citadel Museum.
Daniel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Love this hotel. Always a great stay.
Anna
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We checked in and stepped out for parking, maid came in and touched our stuffs.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff!
Xinyue
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice river view
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely magical! Beautiful room, lovely staff and great location. Even better than it looks in the photos. Sadly had to leave early due to weather but the staff could not have been more understanding and helpful. Definitely the highlight of our trip. Thank you
Jeff and Ishi
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful, comfortable, and luxurious
Michael J
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoyed the Spas and local art galleries and shops nearby.
Lori
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay! The staff were friendly, the room was clean and comfortable, and the overall experience was wonderful. I would definitely stay here again.
Kurt
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Almost all was outstanding during our stay at this beautiful hotel. We found great value in our selection of a gold room which included the breakfast, evening hors d’oeuvres and beverage lounge. We are very clean people who appreciate a very clean room upon arrival. That we received. We did not leave behind a messy room AND we left a generous gratuity for housekeeping for their excellent attention during our stay. There was only one problem, although it was a big problem. Within one hour of checking out of the hotel, we realized we left something in the room. We called immediately and asked for it to be held at the front desk as we would be returning in a few days and we would pick it up. The item was never turned in as found property. I find this very disheartening.
Read More
Paren
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

In general, we had a pleasant experience. The activities offered at the hotel are well organized and enjoyable. The hotel is truly beautiful and historic, and the location in Old Québec is unbeatable. The staff were welcoming and professional, and the atmosphere of the property reflects why it is considered one of the most iconic and prestigious hotels in Canada. However, I was disappointed with one aspect of my stay. The heating system in the room was extremely loud and would turn on every few minutes during the night. The noise was strong enough to wake me up repeatedly, which unfortunately made the sleeping experience very poor. For a hotel of this caliber and reputation, I expected a much quieter and more comfortable room environment. I hope the management looks into this issue, because the property itself is stunning and deserves a guest experience that truly matches its prestige.
Read More
Lorne
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an Excellent stay at the Fairmont Chateau Frontnac. The staff were incredible and the Hotel itself was fantastic/Magical. Such a historic building filled with history and millions of stories. This is a great Hotel to stay at for any occasion. My room was nice and cozy. Everything was walking distance from the hotel. (Shops,restaurants, boutiques etc...) I enjoyed my stay here and i will be suggesting this hotel to family and friends.
Read More
Sebastien
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nothing to say
Annie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bien , le personnel est vraiment gentil et attentionné ! C’était notre première , mais pas notre dernière visite xx
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing stay in heart of Quebec City
RONALD
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel. We had a very wonderful stay
Amir
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Superbe
Joanie
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pour le prix j’ai été déçu .
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walking distance to lots or restaurants & shops in the area, old town, site seeing and things to do. Very clean rooms and friendly staff.
Number of reviews per page
20
40