What do past guests say about Hotel Chez Swann?

Traveloka users who have stayed at Hotel Chez Swann have praised its Cleanliness, Room Comfort, Service and Facilites.

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Hotel Chez Swann

Name: Hotel Chez Swann
Address: 1444 rue Drummond, Downtown Montréal, Montréal, Québec, Canada, H3G 1V9, 1444 rue Drummond, Québec, H3G 1V9, Canada
Rating: 8.4

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8.4

/10

Very Good

1,003 reviews

What Guests Say About Their Stay

John

10.0

/ 10

Very very spacious suite. Unbelievably big bathroom area. A third floor skylight somewhat makes up for the fact that there’s no view out the windows. Although the building itself has aged gracefully, the newer amenities and appointments in the rooms keep you in today’s world.

catherine

10.0

/ 10

We loved the shared spaces, which added so many opportunities for us to stretch out while at the hotel. The great table in the kitchen and "living room" were amazing. The outdoor patio area was really charming. We would definitely stay here again.

Charisma Mae

10.0

/ 10

Really nice stay, breakfast was lacking but overall we enjoyed how spacious and clean the room we stayed in and the location was perfect too

In the Area

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1444 rue Drummond, Downtown Montréal, Montréal, Québec, Canada, H3G 1V9

Main Facilities

This accommodation offers:

Bicycle rental

Laundry service

Luggage storage

Elevator

Wheelchair accessible

Express check-out

Multilingual staff

Hotel Chez Swann is a hotel is located at Ville-Marie. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Chez Swann

1444 rue Drummond, Downtown Montréal, Montréal, Québec, Canada, H3G 1V9

Discover More Places

Discover More About Hotel Chez Swann

General
Near McGill University

Location
A stay at Hotel Chez Swann places you in the heart of Montreal, steps from The Underground City and Sainte-Catherine Street. This boutique hotel is 0.3 mi (0.4 km) from McGill University and 0.4 mi (0.6 km) from Bell Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

The Underground City - 0.1 km / 0.1 mi
Sainte-Catherine Street - 0.2 km / 0.1 mi
Crescent Street - 0.2 km / 0.1 mi
Sherbrooke Street - 0.2 km / 0.2 mi
Le Château - 0.3 km / 0.2 mi
Concordia University Sir George Williams Campus - 0.3 km / 0.2 mi
Montreal Museum of Fine Arts - 0.4 km / 0.2 mi
McGill University - 0.4 km / 0.3 mi
1250 René-Lévesque - 0.5 km / 0.3 mi
Le Windsor - 0.5 km / 0.3 mi
Eaton Centre - 0.6 km / 0.4 mi
Bell Centre - 0.6 km / 0.4 mi
Sun Life Building (Edifice Sun Life) - 0.6 km / 0.4 mi
Windsor Station - 0.7 km / 0.5 mi
Place du Canada - 0.8 km / 0.5 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 19 km / 11.8 mi
Montreal–Trudeau Intl. Airport (YUL) - 18.1 km / 11.3 mi

Facilities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a banquet hall and a vending machine.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Dining
Satisfy your appetite with French cuisine at Le Pois Penche, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 23 individually decorated guestrooms, featuring espresso makers and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

All facilities in Hotel Chez Swann

Facility

Bicycle rental

Fitness Center

Functional Hall

Common Space

Lobby

Exterior

Food and Drinks

Continental breakfast
Breakfast

Transportation

Bicycle rental

Connectivity

Free WiFi
Internet point

General

Banquet

Accessibilty

Wheelchair accessible
Accessible parking

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Express check-in
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Hotel Chez Swann

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 05:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Chez Swann	23
Number of floors in Hotel Chez Swann	3
Another facilities in Hotel Chez Swann	Continental breakfast, Breakfast, Bicycle rental, Free WiFi, Internet point

Frequently asked questions about Hotel Chez Swann

What is normal check-in & check-out time at Hotel Chez Swann?

The standard check-in time at Hotel Chez Swann is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00

Does Hotel Chez Swann provide breakfast?

Yes, Hotel Chez Swann provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Chez Swann?

Hotel Chez Swann has a 4.0-star rating.

How many floors does Hotel Chez Swann have?

Hotel Chez Swann has 3.

How many rooms are available at Hotel Chez Swann?

Hotel Chez Swann has 23.

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Hotel Chez Swann reviews and ratings

Overall Ratings & Reviews Hotel Chez Swann

Other sources (1,003)

8.4

Very Good

From 1,003 reviews

Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveller Reviews Hotel Chez Swann

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Top reviews

John

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Mohamed

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Clean, modern and well located, and it includes a decent breakfest.

catherine

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Barbara

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Close it everything downtown. Would highly recommend.

Charisma Mae

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Really nice stay, breakfast was lacking but overall we enjoyed how spacious and clean the room we stayed in and the location was perfect too

Eugenie

with Partner

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We had a bad experience and I wish they had tried to make things right but the hotel ran out of hot water so our second night we didn’t have any and couldn’t take showers .we waited the next day but it never got fixed and it was how they handled it that was terrible.we were charged the full amount with a promise that the manager would contact us to give us some kind of break on our bill.this is an expensive hotel and I waited over a month but never heard anything from them even though I sent emails to their email account.very disappointed in how things were handled and would still appreciate hearing something and addressing this problem.we live in California so when she offered a free night in the future we said we won’t be back to Canada again but if she was willing to give us a free night why could she take a night and day without hot water off our bill or even contact us.very disappointed and still waiting to hear something as it was June 24,25 that we were there and it’s now the end of July

Karen

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location. for min walk to the metro station and at Catherine street. Pillows weren’t the greatest BUT the mattress was comfortable! There were two steps from door to bed area and back up to washroom in middle of the night so mobility issues would not stay in this room. Loved the decor!

Sebastien

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room was decently clean, but (1) the shower door was super loose and (2) the big ceilling window had some kind of curtain to diffuse the light coming through that was very dirty. At least, that windows is not right over the bed. Otherwise, decent for the price and moreso for the location, which is excellent (near the centre bell and downtown-chinatown area). The location does come with the downside that it is popular at night and there are loud people and cars that you can hear, but that comes with the place. If you need silence to sleep, this is not for you.

Natalie

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Gorgeous hotel, friendly staff, excellent location. Would love to stay here again when I visit Montreal.

Evan

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Was a nice place to stay, great location as well. Close to bell centre and shopping malls. Right downtown

Kathryn

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is very centrally located for downtown. Rooms are big, beds comfortable, staff friendly and helpful. Everywhere is very clean

Alan

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It was a pleasure to stay at Chez Swann. The suite was beautiful, and the staff was very helpful and accommodating. The location was also perfect close to everything I needed as well as near some nice restaurants and stores. If I return to Montreal, I plan to stay here again.

Jacqueline Dawn

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

very cute hotel and room, absolutely AMAZING area to stay in!! the only thing i would say is the room got quite chilly with the a/c on and super warm with it off so it was a bit hard to find a balance but i can absolutely overlook that for the price and location. other than that everything was perfect!! staff was very friendly.

Paul

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

It was our second time to stay at Chez Swan. We are very pleased with the location. The staff was very friendly and helpful. There were a few minor maintenance issues but nothing major. The breakfast pastries were varied and very good. It felt like a very safe neighborhood.

Victoria

Business

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean but my bathroom sink had barely any flow, just a trickle of water came out. Also the hardwood floors were so squeaky that i could hear people in the hall and in their rooms. Also, keep in mind being directly on the road makes for 5AM wake up calls from the garbage and delivery trucks as well as the street sweepers. I was also disappointed that there was no water in my room and I had to go downstairs to fill it up from the water cooler. Overall this hotel was a good option for me as I was only 5 minute walk to the office but there were small things that could be improved to make a big difference.

Antonio

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Repeat guest, cozy and well appointed. Staff wonderful and accommodating.

Binh

with Children

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The Ac not working good Day 1 but Day 2 staff moving to another room ac working better

Anantpreet

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Location

Georgia

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The location was perfect. Right in the middle of downtown with lots of food and shopping options all around. The hotel was clean and the room was really cute. The doors to the room I was staying in was in a nook with 2 other doors so you can hear the other doors open and close throughout the night. The breakfast was very simple, it consisted off pastries, bread, yogurt, cheese, cereal, milk, coffee, tea, juice, fruit and fruit cups. The pastries were very tasty I really enjoyed my stay and would stay again.

Yvonne

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This property should not be offered to anyone who expects the hotel, the rooms, or the staff to be prepared for guests! Upon arrival the 2 rooms which I had paid fot in full in advance were not ready for occpancy. They were not adequately supplied with "bathroom needs". One of the rooms door lock system, Room 306, was broken and the door was standing open and unable to lock. When reported to front desk, we were told it was " ok to lock and go out" and when we returned we could "call him" and he would come up to " jimmy" the lock to get it opened. This was totally unacceptable to us and requested a change of rooms but told that they had no rooms available. They said a repairman had been called but could not be repaired until the following day. Once in the room, it was noted that the bed frame was broken and that the matress closest to the headboard was on a definite decline down. Of course, once again there was no one to repair this so we had no alternative but to sleep with our heads where our feet would be and our feet would be where our head would be. It was not a good night of rest. We were told that all would be repaired by Sat but when we checked out on Sunday morning nothing had been repaired and we were not offered any kind of reimbursement. As a matter of fact not one person, management, or stateroom personel even came near our room when we were there and no mesasge left.

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