Hotel Chez Swann

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8.4
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Hyoungnyun

10.0
/ 10
Very kind & nice welcome receptionist! Excellent location for shop and music concert ! Unique interior design never seen before. Clean and lots of small artistic items.

michael

10.0
/ 10
amazing location with excellent beds. the water pressure is a wee bit low but overall a nice hotel.

Andrea

10.0
/ 10
I absolutely loved the room that I stayed in. Very unique and wonderful. The staff are excellent and the breakfast was great. I would totally stay here again
In the Area
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1444 rue Drummond, Downtown Montréal, Montréal, Québec, Canada, H3G 1V9

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Chez Swann is a hotel is located at Ville-Marie. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Chez Swann

1444 rue Drummond, Downtown Montréal, Montréal, Québec, Canada, H3G 1V9
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Location


Hotel Chez Swann is a hotel is located at Ville-Marie.

About Hotel Chez Swann

From business event to corporate gathering, Hotel Chez Swann provides complete services and facilities that you and your colleagues need.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Chez Swann provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Hotel Chez Swann, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Hotel Chez Swann will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Chez Swann is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Chez Swann.

All facilities in Hotel Chez Swann

Bar, Cafe and Lounge Hotel Chez Swann
Bar, Cafe and Lounge
Fitness Center Hotel Chez Swann
Fitness Center
Functional Hall Hotel Chez Swann
Functional Hall
Common Space Hotel Chez Swann
Common Space
Lobby Hotel Chez Swann
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Continental breakfast
  • Breakfast

Connectivity

  • Free WiFi
  • Internet point

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Transportation

  • Bicycle rental

General

  • Banquet

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel Chez Swann

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Chez Swann
23
Number of floors in Hotel Chez Swann
3
Another facilities in Hotel Chez Swann
Laundry service, Express check-in, Luggage storage, Express check-out, Porter

Frequently asked question in Hotel Chez Swann

What are available facilities at Hotel Chez Swann?
There are top facilites at Hotel Chez Swann such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Chez Swann?
The standard check-in time at Hotel Chez Swann is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Hotel Chez Swann provide breakfast?
Yes, Hotel Chez Swann provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Chez Swann have?
Hotel Chez Swann is a 4.0-star hotel.
How many floors does Hotel Chez Swann have?
Hotel Chez Swann has 3 floors.
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More Reviews from Other Guests in Hotel Chez Swann

8.4
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Chez Swann

Number of reviews per page
20
40
Top reviews
Amy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Nice hotel. My room was inside facing and temperature control was challenging. (Very warm despite cool weather outside) But good overall.
Shirley
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location
Roya Ayda
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will definitely visit again - wonderful hotel
Josie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Near shops and dining. Rue St. Catherine nearby. Very clean. Outline of the hotel room not suitable for the elderly (4 ladies in their 70’s). As you enter hotel room you have to walk down 3 steps to get to your bed. Walk up the same steps to reach bathroom.
Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Arrived to check in after 1am. Greeted by friendly staff. Zero complaints
Hyoungnyun
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very kind & nice welcome receptionist! Excellent location for shop and music concert ! Unique interior design never seen before. Clean and lots of small artistic items.
Lisa Carolyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Has a great location and was easy to get to Bell Centre. The staff were very helpful and friendly. Room was spacious and well laid out. Continental breakfast was a nice start to our day. Lots of great restaurants close by, including the one located under the hotel.
Ali
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really dirty. We asked for the room to be cleaned, they changed our room but the new room was also not clean.
Lynda
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the location is great and most staff were very good, the hotel is dirty and unkept. A major issue was not addressed by management which was very disturbing.
michael
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

amazing location with excellent beds. the water pressure is a wee bit low but overall a nice hotel.
Noel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Large room with lots of natural light in a central location.
Ronald
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Trying to drop off my luggage for Checkin the two spots were taken. As they were by the same two cars in the 15 minute only space. The front desk admitted to me days later these were staff members using them for their shift! Problems with amenities not working in the room? Same neglect! Giving you more than half a roll of toilet paper for a multi day stay? Same neglect! Room cleaning? Same neglect! The manager was asked three times to contact me. Either staff just doesn’t relay these messages, or she is the one who doesn’t care! But I was never contacted, because I would have preferred to have given her an opportunity before posting a negative review.
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JAMES
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at this property a few years ago and were impressed. This time not as much ( early April). The new owner clearly is not as focused on keeping propery up. The breakfast is no longer provided by the restaurant and they are clearly cutting corners on costs. The weekend staff Easter weekend were laughable. From sitting in view of patrons with feet on desk. To lying on front desk watching movies on their phone. That being said the location of this place is excellent. The rooms are spacious and have a lot of character. Just needs a bit of up keep and some staff coaching.
Read More
Andrea
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I absolutely loved the room that I stayed in. Very unique and wonderful. The staff are excellent and the breakfast was great. I would totally stay here again
Vanessa
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room not clean in the corners. Lots of dust. Bad odour throughout. Smelled like a litter box. Very loud music playing early morning and late from business underneath/near by. Otherwise, decent option for price.
Raymond
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice boutique hotel
Chloe
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel. The lobby was maybe a little too fragrant for me. If you are sensitive to smells this may not be the best choice for you.
Guillaume
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall, an enjoyable stay, with interesting room features and furniture. I would be happy to stay again, but would plan to bring earplugs. Sound isolation is not this hotel's strong suit, with creaky wooden floors and music from the restaurant underneath heard clearly until 11pm. We could even hear the person in the next room over walking across their room once the music from downstairs died down! The continental breakfast is simple but sufficient. The bed was comfortable. The hotel does lovely things with wood carvings, stumps, natural edge tables, etc. Fast internet.
Read More
Gabrielle
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was clean and nice. No refill of the soap dispenser in the shower and no water pressure. You can ear everything that is happening in the streets and in the room next door.
Samuel
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Boutique hotel with character in the downtown core of Montreal. I’d stay there again.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Chez Swann

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.4
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Chez Swann

Number of reviews per page
20
40
Top reviews
Amy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Nice hotel. My room was inside facing and temperature control was challenging. (Very warm despite cool weather outside) But good overall.
Shirley
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location
Roya Ayda
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will definitely visit again - wonderful hotel
Josie
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Near shops and dining. Rue St. Catherine nearby. Very clean. Outline of the hotel room not suitable for the elderly (4 ladies in their 70’s). As you enter hotel room you have to walk down 3 steps to get to your bed. Walk up the same steps to reach bathroom.
Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Arrived to check in after 1am. Greeted by friendly staff. Zero complaints
Hyoungnyun
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very kind & nice welcome receptionist! Excellent location for shop and music concert ! Unique interior design never seen before. Clean and lots of small artistic items.
Lisa Carolyn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Has a great location and was easy to get to Bell Centre. The staff were very helpful and friendly. Room was spacious and well laid out. Continental breakfast was a nice start to our day. Lots of great restaurants close by, including the one located under the hotel.
Ali
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really dirty. We asked for the room to be cleaned, they changed our room but the new room was also not clean.
Lynda
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the location is great and most staff were very good, the hotel is dirty and unkept. A major issue was not addressed by management which was very disturbing.
michael
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

amazing location with excellent beds. the water pressure is a wee bit low but overall a nice hotel.
Noel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Large room with lots of natural light in a central location.
Ronald
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Trying to drop off my luggage for Checkin the two spots were taken. As they were by the same two cars in the 15 minute only space. The front desk admitted to me days later these were staff members using them for their shift! Problems with amenities not working in the room? Same neglect! Giving you more than half a roll of toilet paper for a multi day stay? Same neglect! Room cleaning? Same neglect! The manager was asked three times to contact me. Either staff just doesn’t relay these messages, or she is the one who doesn’t care! But I was never contacted, because I would have preferred to have given her an opportunity before posting a negative review.
Read More
JAMES
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at this property a few years ago and were impressed. This time not as much ( early April). The new owner clearly is not as focused on keeping propery up. The breakfast is no longer provided by the restaurant and they are clearly cutting corners on costs. The weekend staff Easter weekend were laughable. From sitting in view of patrons with feet on desk. To lying on front desk watching movies on their phone. That being said the location of this place is excellent. The rooms are spacious and have a lot of character. Just needs a bit of up keep and some staff coaching.
Read More
Andrea
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I absolutely loved the room that I stayed in. Very unique and wonderful. The staff are excellent and the breakfast was great. I would totally stay here again
Vanessa
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room not clean in the corners. Lots of dust. Bad odour throughout. Smelled like a litter box. Very loud music playing early morning and late from business underneath/near by. Otherwise, decent option for price.
Raymond
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice boutique hotel
Chloe
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel. The lobby was maybe a little too fragrant for me. If you are sensitive to smells this may not be the best choice for you.
Guillaume
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall, an enjoyable stay, with interesting room features and furniture. I would be happy to stay again, but would plan to bring earplugs. Sound isolation is not this hotel's strong suit, with creaky wooden floors and music from the restaurant underneath heard clearly until 11pm. We could even hear the person in the next room over walking across their room once the music from downstairs died down! The continental breakfast is simple but sufficient. The bed was comfortable. The hotel does lovely things with wood carvings, stumps, natural edge tables, etc. Fast internet.
Read More
Gabrielle
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was clean and nice. No refill of the soap dispenser in the shower and no water pressure. You can ear everything that is happening in the streets and in the room next door.
Samuel
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Boutique hotel with character in the downtown core of Montreal. I’d stay there again.
Number of reviews per page
20
40