Does The Westin Ottawa have parking?

Yes, The Westin Ottawa does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about The Westin Ottawa?

Traveloka users who have stayed at The Westin Ottawa have praised its Cleanliness, Room Comfort, Service and Facilites.

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The Westin Ottawa

Name: The Westin Ottawa
Address: 11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4, 11 Colonel By Dr, Ontario, K1N 9H4, Canada
Rating: 8.9

Hotels

8.9

/10

Exceptional

1,043 reviews

What Guests Say About Their Stay

Luigina

10.0

/ 10

The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted

RORY

10.0

/ 10

I will admit that my expectations were mediocre for this hotel, and they continually surprised me. Every single staff member I interacted with was so professional and genuinely helpful. You can tell there’s a strong management presence on the ground floor. Very customer service oriented. The hotel is refreshed and clean. It’s got a Starbucks in the lobby and the little restaurant they have there had a fantastic, like really really really fantastic buffet. I also had another meal there and it was also really actually good. And wasn’t outrageously expensive either. Parking was also easy and accommodating. I use the pool facility as well and it was incredibly clean. Same with the gym. I would highly recommend this hotel to anyone who is coming through town.

ALANA

10.0

/ 10

Excellent customer service. We were stuck in Ottawa for an extra day due to an ice storm. I was so worried that we wouldn't be able to book the room for an additional day. We were so lucky and staff were super kind and accommodating. I love that CF Rideau Centre is connected to the hotel. We spent a great day shopping!

In the Area

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11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

The Westin Ottawa is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Westin Ottawa

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What's around The Westin Ottawa

11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4

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Location

The Westin Ottawa is a hotel is located at Ottawa.

About The Westin Ottawa

From business event to corporate gathering, The Westin Ottawa provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at The Westin Ottawa will surely spoil you for numerous shopping centers nearby.

Not all hotel allow guests with pets, but The Westin Ottawa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Westin Ottawa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Westin Ottawa.

All facilities in The Westin Ottawa

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Indoor pool
Fitness center
Shops
Spa
Sauna

Accessibilty

Braille or raised signage
Accessibility equipment
Accessible parking
Wheelchair accessible
Disabled access friendly

Public Facilities

Parking
Coffee shop
Elevator
Smoke-free area
Safety deposit box

Business Facilities

Business facilities
Meeting rooms
Business facilities
Conference rooms
Business center

General

Fireplace in lobby
Banquet
Ballroom
Reception hall

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Transportation

Limo or town car service
Bicycle rental
Valet parking (surcharge)

Nearby Facilities

Gift shop
Shops
ATM/Banking

Connectivity

Free WiFi

Accommodation Policy & General Information in The Westin Ottawa

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Westin Ottawa	492
Number of floors in The Westin Ottawa	24
Another facilities in The Westin Ottawa	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked questions about The Westin Ottawa

What are available facilities at The Westin Ottawa?

There are top facilites at The Westin Ottawa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Westin Ottawa?

The standard check-in time at The Westin Ottawa is starting from From 16:00 while the latest check-out time is at Before 12:00

Does The Westin Ottawa provide breakfast?

Yes, The Westin Ottawa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Westin Ottawa?

The Westin Ottawa has a 4.0-star rating.

How many floors does The Westin Ottawa have?

The Westin Ottawa has 24.

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The Westin Ottawa reviews and ratings

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)

Other sources (1,040)

9.0

Exceptional

From 1,040 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveller Reviews The Westin Ottawa

Number of reviews per page

Top reviews

Brandon

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Very nice staff

Luigina

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted

Hannah

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Clean friendly staff

Ting Wai

with Children

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

They were doing renovation in the morning during one of our stay, no warning, no nothing. It is unacceptable and inconsiderate on our last day. Staff is friendly, but the room is a little older than most modern hotel. But my trip got ruined as I didn't get a good sleep on the last day.

Renelle

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The room still has carpeting. Would much prefer laminate/ wood flooring. Items left behind from previous occupants. The bedding and mattress was not as luxurious as the Westin once had. They didn’t come to freshen the room until 4pm. At that point we declined.

RORY

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Christine

with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The overall stay was good, but the mattress is very stiff!

ALANA

Family

10.0

/10

Everything is nearby, we never moved the car. If you are ok to walk and dress for it I you need no car to get to anywhere. Transit or taxi are alternate

Loan

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff

Jeffrey

with Partner

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The room was just fine, nothing overly impressive. I noticed lots of stray hairs around our room, and the sitting chairs were filthy. Toilet was also an issue as it wouldn't fully flush. Keep in mind this is a family-friendly hotel which means the pool is constantly occupied by children. If you are looking for a quiet experience enjoying the pool/hot tub, I would suggest you book something else.

Linxin

10.0

/10

For the price. The room was very small and needed to be renovated. I stayed in this hotel previously 23 years ago and the room looked exactly the same. The parking was terrible, it took us over an hour to find parking in the parking garage.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.