The Westin Ottawa

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8.9
/10
Exceptional
1,088 reviews

What Guests Say About Their Stay

ryan

10.0
/ 10
The hotel location and amenities were excellent. Guests rooms are showing some age, but overall very satisfied with our stay at Westin Ottawa

shaun

10.0
/ 10
The hot tub has no jets. I booked the hot for the hot tub to help with my back pain.i was disappointed in that.

Lisa

10.0
/ 10
Beautiful hotel with great views and the staff were always helpful. Thank you,
In the Area
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11 Colonel By Drive, Ottawa, Ontario, Canada, K1N 9H4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
The Westin Ottawa is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin Ottawa

11 Colonel By Drive, Ottawa, Ontario, Canada, K1N 9H4
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Discover More About The Westin Ottawa

Location
The Westin Ottawa is a hotel is located at Ottawa.

About The Westin Ottawa

From business event to corporate gathering, The Westin Ottawa provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at The Westin Ottawa will surely spoil you for numerous shopping centers nearby.

Not all hotel allow guests with pets, but The Westin Ottawa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Westin Ottawa is a hotel with great comfort and excellent service according to most hotel's guests.

The Westin Ottawa is a wise choice for travelers visiting Ottawa.

All facilities in The Westin Ottawa

Swimming Pool The Westin Ottawa
Swimming Pool
Entertainment Facility The Westin Ottawa
Entertainment Facility
Lobby The Westin Ottawa
Lobby
Exterior The Westin Ottawa
Exterior
Others The Westin Ottawa
Others

Transportation

  • Valet parking
  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Room service
  • Coffee shop
  • Safety deposit box

Hotel Services

  • Newspaper in lobby
  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Accommodation Policy & General Information in The Westin Ottawa

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 16:00 - to 12:00 - 12:00
Available rooms at The Westin Ottawa
472
Number of floors in The Westin Ottawa
24
Another facilities in The Westin Ottawa
Valet parking, Car rental, Security, Disabled access friendly, Room service

Frequently asked questions about The Westin Ottawa

What are available facilities at The Westin Ottawa?
There are top facilites at The Westin Ottawa such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Westin Ottawa?
The standard check-in time at The Westin Ottawa is starting from From 16:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of The Westin Ottawa?
The Westin Ottawa has a 0.0-star rating.
How many floors does The Westin Ottawa have?
The Westin Ottawa has 24.
How many rooms are available at The Westin Ottawa?
The Westin Ottawa has 472.
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The Westin Ottawa reviews and ratings

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1,085)
9.0
Exceptional
From 1,085 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

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Traveller Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
Alan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a comfortable stay in the heart of downtown Ottawa
David
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were incredible and accommodating. Thanks so much!
Marc
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Insufficient elevators for number of floors Departure very lengthy on a Sunday noon Good otherwise Rooms need updating
Benoit
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Chambre propre et bien équipée. Des travaux de rénovations étaient en cours et bruyants ; j'aurais apprécié être mis au courant lors de la réservation et non seulement lors du check-in.
Stephen J
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were great. Room (12th floor) was dated. AC vent was dirty and musty smelling. Shower grout needed to be cleaned. Carpet outside our door was a trip hazard. Inside our daughter was stuck with a staple, in her foot. But great views of Parliament Hill and great down town location. Was told they could accommodate Celiac Disease (which Daly's restaurant was great that way) But the in room dining from A La Carte, could not offer us anything Gluten Free, when we called. The indoor pool on the 6th floor was convenient but outdated, and hot tub temperature was nice but the jets did not work.
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Eric
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location good staff but undergoing renovations so a bit noisy
Sylvie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Le personnel
Marius
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location( except for the cig.butts and homeless dirt close to the entrance. Front desk Staff OK. The cleaning staff was great. Room was specious.. There was nothing outstanding , just another hotel.
ryan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel location and amenities were excellent. Guests rooms are showing some age, but overall very satisfied with our stay at Westin Ottawa
shaun
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hot tub has no jets. I booked the hot for the hot tub to help with my back pain.i was disappointed in that.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel with great views and the staff were always helpful. Thank you,
Annette
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The parking not so easy .Its in a separate parking garage connected to a shopping centre . We weren’t given good directions and took half hour to find it , We had to park a long walk from hotel and signage wasn’t good . Or you can use valet parking for 78 bucks. Our room was clean comfy wiith amazing view . There is no in and out with parking garage or you have to pay again . Staff was friendly and helpful.Also was a wedding reception there . We could hear the music and we were on 12th floor . We wanted an early night sleep but I had to put a pillow over my head to block out the music .
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ROXANNE
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
jaclyn
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The manager saved our lives had a great experience
Melissa
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Always a good stay
judy
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location , has walk way to Rideau centre and the Rogers centre and within walking distance to the Byward market . The hotel is under renovation so is noisy from 8 am . The front desk was not helpful unfortunately but I still like this hotel and would recommend it
Wilma
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved everything about this hotel. Definitely my go to place in Ottawa.
MELISSA
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was pretty dirty/dusty. No room service menu. Two lamps didn’t work. Definitely not the standard Westin offering. Staff were friendly and helpful.
Rayen
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

In downtown Well placed
Wally
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was facing the city which was nice. However, for the Hotel itself, being a Westin Hotel, we were hoping for a nicer room, preferably a newly renovated one. It needed some love. Plus I didn’t understand the poor quality toilet paper. It shows that the Hotel is cutting corners. As mentioned, it is the Weston. We did pay a decent price for our accommodations. Staff was great. Overall, everything was fine.
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Number of reviews per page
20
40

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Lobby 4 The Westin Ottawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.