The Westin Ottawa

Hotels
8.8
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Susan

10.0
/ 10
The room was big, layout fun, the view was excellent! Staff were excellent as well

Elizabeth

10.0
/ 10
There was renovation going on so at times it was noisy. We were given a 10 dollar breakfast coupon I believe to compensate? The view was spectacular and it was nice shopping in the Rideau Centre.

Urmila

10.0
/ 10
Everyone was great! Room was spotless. The only minor thing is a small area of tiles around the bathtub were uneven and possibly cracked?
In the Area
See Map
11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Byward Market Square
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The Westin Ottawa Address: Map & Location

11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4
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Lobby The Westin Ottawa
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Discover More About The Westin Ottawa

General


Near Byward Market Square

Location


With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. This hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Rideau Canal - 0.1 km / 0.1 mi
Rogers Centre Ottawa - 0.1 km / 0.1 mi
Rideau Centre - 0.1 km / 0.1 mi
Rideau Mall - 0.1 km / 0.1 mi
Ottawa Art Gallery - 0.2 km / 0.2 mi
National War Memorial - 0.3 km / 0.2 mi
Ottawa Locks 1-8 - 0.3 km / 0.2 mi
Department of National Defense - 0.4 km / 0.2 mi
Confederation Park - 0.4 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Elgin Street - 0.4 km / 0.2 mi
Major's Hill Park - 0.4 km / 0.3 mi
Confederation Square - 0.4 km / 0.3 mi
Sparks Street Mall - 0.4 km / 0.3 mi
Embassy of the United States - 0.5 km / 0.3 mi

The preferred airport for The Westin Ottawa is Ottawa International Airport (YOW) - 15.8 km / 9.8 mi

Facilities


Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.

Dining


Grab a bite at Daly's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in The Westin Ottawa

Swimming Pool The Westin Ottawa
Swimming Pool
Entertainment Facility The Westin Ottawa
Entertainment Facility
Fitness Center The Westin Ottawa
Fitness Center
Functional Hall The Westin Ottawa
Functional Hall
Lobby The Westin Ottawa
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Fitness center
  • Shops
  • Spa
  • Sauna

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Transportation

  • Limo or town car service
  • Bicycle rental
  • Storage
  • Valet parking

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall

Public Facilities

  • Parking
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Westin Ottawa

Important Note
  • Pool access available from 6:30 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, Parking height restrictions apply, Contactless check-in is available, Essential workers only - NO, Green Key Global

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Ottawa
492
Number of floors in The Westin Ottawa
24
Another facilities in The Westin Ottawa
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in The Westin Ottawa

What are available facilities at The Westin Ottawa?
There are top facilites at The Westin Ottawa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Westin Ottawa?
Check-in time at The Westin Ottawa is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Westin Ottawa provide breakfast?
Yes, The Westin Ottawa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Westin Ottawa?
The Westin Ottawa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Westin Ottawa have?
The Westin Ottawa has 24 floors.
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More Reviews from Other Guests in The Westin Ottawa

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
Marc
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff great, view fantastic, connected to the mall
Susan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was big, layout fun, the view was excellent! Staff were excellent as well
Richard
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was great Super clean room
Jenna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at the Westin was unfortunately, okay at best. The property was undergoing renovations at the time, which I am hopeful were in the rooms, as our room was very outdated and run-down. The wallpaper was bubbling everywhere, baseboards off the walls, the couch was very small, the bathroom was very difficult to use - it was on old wood top that was cracked and had no space. There was also a lot of issues with the water pipes that led to constant noise in our unit (we were compensated some Marriott points for the noise). However overall at over 450$/night I was incredibly underwhelmed and did not meet our expectations at all. It felt a bit like “student housing” the unit was so run down which is completely unacceptable for the price. The photos of the unit online were nothing like the unit we got. The staff however were lovely and attentive.
Read More
Natalie
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Furniture was a little outdated, but the location was great.
Endora LM
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great, only had breakfast and was bland for the price.
Brian
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok - we’re not informed where the breakfast restaurant is even though it was included in our reservation . Same for the pool etc No details
Rebecca
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was occupied by another guest, even though my key card let me in.
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was renovation going on so at times it was noisy. We were given a 10 dollar breakfast coupon I believe to compensate? The view was spectacular and it was nice shopping in the Rideau Centre.
Janet
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms are very nice. Appreciated the quiet, and also the very comfortable beds, lots of hot water. The staff was pleasant enough, but did not seem especially well trained. Did not give us either very much coffee, or very much lotion.
Urmila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone was great! Room was spotless. The only minor thing is a small area of tiles around the bathtub were uneven and possibly cracked?
evans robert
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

👍
Louis
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was great and we had a great view. All went according to plan and the bed was really comfortable. We enjoyed our stay and would do it again!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No issues at all. The hotel is under construction at this time. The construction did not change our experience. Some monitor noise in the morning due to construction.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a beautiful room with lots of windows. Room was spacious and clean. TJ with room service was great and helped make our stay memorable.
Marc
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great check in. Upgraded to view. Clean, comfy. Excellent location!
Jeanault
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice spot, good location, tidy operations
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was great. All staff were excellent from the valets to the front desk and housekeeping.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location. Average staff. Expensive parking. Moldy shower caulking, Bathtub drain plug broken. Housekeeping did not come after being asked if we wanted it. Long waits for elevators.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Westin Ottawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
Marc
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff great, view fantastic, connected to the mall
Susan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was big, layout fun, the view was excellent! Staff were excellent as well
Richard
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was great Super clean room
Jenna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at the Westin was unfortunately, okay at best. The property was undergoing renovations at the time, which I am hopeful were in the rooms, as our room was very outdated and run-down. The wallpaper was bubbling everywhere, baseboards off the walls, the couch was very small, the bathroom was very difficult to use - it was on old wood top that was cracked and had no space. There was also a lot of issues with the water pipes that led to constant noise in our unit (we were compensated some Marriott points for the noise). However overall at over 450$/night I was incredibly underwhelmed and did not meet our expectations at all. It felt a bit like “student housing” the unit was so run down which is completely unacceptable for the price. The photos of the unit online were nothing like the unit we got. The staff however were lovely and attentive.
Read More
Natalie
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Furniture was a little outdated, but the location was great.
Endora LM
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great, only had breakfast and was bland for the price.
Brian
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok - we’re not informed where the breakfast restaurant is even though it was included in our reservation . Same for the pool etc No details
Rebecca
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was occupied by another guest, even though my key card let me in.
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was renovation going on so at times it was noisy. We were given a 10 dollar breakfast coupon I believe to compensate? The view was spectacular and it was nice shopping in the Rideau Centre.
Janet
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms are very nice. Appreciated the quiet, and also the very comfortable beds, lots of hot water. The staff was pleasant enough, but did not seem especially well trained. Did not give us either very much coffee, or very much lotion.
Urmila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everyone was great! Room was spotless. The only minor thing is a small area of tiles around the bathtub were uneven and possibly cracked?
evans robert
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

👍
Louis
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was great and we had a great view. All went according to plan and the bed was really comfortable. We enjoyed our stay and would do it again!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No issues at all. The hotel is under construction at this time. The construction did not change our experience. Some monitor noise in the morning due to construction.
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a beautiful room with lots of windows. Room was spacious and clean. TJ with room service was great and helped make our stay memorable.
Marc
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great check in. Upgraded to view. Clean, comfy. Excellent location!
Jeanault
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice spot, good location, tidy operations
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was great. All staff were excellent from the valets to the front desk and housekeeping.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location. Average staff. Expensive parking. Moldy shower caulking, Bathtub drain plug broken. Housekeeping did not come after being asked if we wanted it. Long waits for elevators.
Number of reviews per page
20
40