The Westin Ottawa

Hotels
8.8
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Chris

10.0
/ 10
Staff are always friendly and welcoming - Room was great and a great location.

Doris

10.0
/ 10
We ended up on the Elite floor although I’m not sure why it was any different - the elevator wait was longer that’s for sure. The room only had one chair while a

John

10.0
/ 10
Very well run organization, and service throughout the hotel was outstanding!
In the Area
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11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Westin Ottawa is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Westin Ottawa Address: Map & Location

11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4
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Discover More About The Westin Ottawa

Location


The Westin Ottawa is a hotel is located at Ottawa.

About The Westin Ottawa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Ottawa exclusively for you.

The Westin Ottawa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Westin Ottawa.

All facilities in The Westin Ottawa

Others The Westin Ottawa
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Hot tub
  • Indoor pool
  • Shops
  • Spa
  • Sauna

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Parking
  • Ballroom
  • Reception hall

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Ottawa

Important Note
  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Ottawa
492
Number of floors in The Westin Ottawa
24
Another facilities in The Westin Ottawa
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in The Westin Ottawa

What are available facilities at The Westin Ottawa?
There are top facilites at The Westin Ottawa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Westin Ottawa?
Check-in time at The Westin Ottawa is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Westin Ottawa provide breakfast?
Yes, The Westin Ottawa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Westin Ottawa?
The Westin Ottawa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Westin Ottawa have?
The Westin Ottawa has 24 floors.
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More Reviews from Other Guests in The Westin Ottawa

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
Jia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stunning view!
Jim
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was great all around and the location puts it over the top.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic staff and amazing rooms. Great location.
priya
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room is clearly needing a makeover. The bathroom door doesn’t close. The water clogs in the tub. There aren’t any basic necessities in the washroom.
Chris
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are always friendly and welcoming - Room was great and a great location.
Abdelkarim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great rooms, modern and clean facility
Dena
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was great. Everything clean. Only complaint is a lot of nice in our room overnight, hard to sleep.
Pearse
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Great hotel
Momina
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and close to everything. Staff is welcoming and helpful. However rooms are very old with worn furniture and facade. Could use an update to bring it to standards that a Westin should have.
Doris
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We ended up on the Elite floor although I’m not sure why it was any different - the elevator wait was longer that’s for sure. The room only had one chair while a
Raven
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were first put into an accessible jr suite room that had a view of some roof. I asked for a better room with a view and had to take a downgrade for it. I wasn’t impressed. The bed had quite a dip. The furnishing was scanty. The tv didn’t work. There were dings in the furniture and doors. It was okay but not what I expected from a hotel with a great reputation. I’d give the hotel maybe 3.5 star rating. The room service was good but ridiculously expensive. I’ll stay elsewhere next time I’m in YOW.
Read More
Jeffrey
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything.. clean room, friendly staff, great location.
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk staff was very friendly. Room was comfortable and clean.
George
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location convenient for shopping and dining.
Cathy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was wonderful and the staff very helpful.
Jesse
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love staying at the Westin Ottawa. This was again a great stay however our room was quite loud all night so unfortunately did not get a very good sleep. The valet parking and check-in were quick and easy! I had poached eggs on avocado toast for breakfast at their restaurant which was 10/10!!
Edison
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place and excellent customer service.
Mohit
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Shower did not have
Stephane
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The television didn’t work, nor did the phone to call the reception, and the bed was uncomfortable. At the reception Me: I have a reservation Her: Under what name? Me: Stephane Bastien Her: I’m sorry, I don’t speak French I tell her my name and she says she doesn’t speak French. I said my name with an English accent. LOL
Maja
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff w
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Westin Ottawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
Jia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stunning view!
Jim
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was great all around and the location puts it over the top.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic staff and amazing rooms. Great location.
priya
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room is clearly needing a makeover. The bathroom door doesn’t close. The water clogs in the tub. There aren’t any basic necessities in the washroom.
Chris
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are always friendly and welcoming - Room was great and a great location.
Abdelkarim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great rooms, modern and clean facility
Dena
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was great. Everything clean. Only complaint is a lot of nice in our room overnight, hard to sleep.
Pearse
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Great hotel
Momina
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and close to everything. Staff is welcoming and helpful. However rooms are very old with worn furniture and facade. Could use an update to bring it to standards that a Westin should have.
Doris
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We ended up on the Elite floor although I’m not sure why it was any different - the elevator wait was longer that’s for sure. The room only had one chair while a
Raven
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were first put into an accessible jr suite room that had a view of some roof. I asked for a better room with a view and had to take a downgrade for it. I wasn’t impressed. The bed had quite a dip. The furnishing was scanty. The tv didn’t work. There were dings in the furniture and doors. It was okay but not what I expected from a hotel with a great reputation. I’d give the hotel maybe 3.5 star rating. The room service was good but ridiculously expensive. I’ll stay elsewhere next time I’m in YOW.
Read More
Jeffrey
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything.. clean room, friendly staff, great location.
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk staff was very friendly. Room was comfortable and clean.
George
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location convenient for shopping and dining.
Cathy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was wonderful and the staff very helpful.
Jesse
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love staying at the Westin Ottawa. This was again a great stay however our room was quite loud all night so unfortunately did not get a very good sleep. The valet parking and check-in were quick and easy! I had poached eggs on avocado toast for breakfast at their restaurant which was 10/10!!
Edison
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place and excellent customer service.
Mohit
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Shower did not have
Stephane
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The television didn’t work, nor did the phone to call the reception, and the bed was uncomfortable. At the reception Me: I have a reservation Her: Under what name? Me: Stephane Bastien Her: I’m sorry, I don’t speak French I tell her my name and she says she doesn’t speak French. I said my name with an English accent. LOL
Maja
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff w
Number of reviews per page
20
40