How many rooms are available at The Westin Ottawa?

The Westin Ottawa has 492 rooms in total.

Does The Westin Ottawa provide parking?

Yes, The Westin Ottawa provides parking. Please confirm details directly with the hotel.

What do past guests say about The Westin Ottawa?

The Westin Ottawa is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Westin Ottawa

Name: The Westin Ottawa
Address: 11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4, 11 Colonel By Dr, Ontario, K1N 9H4, Canada
Rating: 8.9

Hotels

8.9

/10

Exceptional

1,037 reviews

What Guests Say About Their Stay

RORY

10.0

/ 10

I will admit that my expectations were mediocre for this hotel, and they continually surprised me. Every single staff member I interacted with was so professional and genuinely helpful. You can tell there’s a strong management presence on the ground floor. Very customer service oriented. The hotel is refreshed and clean. It’s got a Starbucks in the lobby and the little restaurant they have there had a fantastic, like really really really fantastic buffet. I also had another meal there and it was also really actually good. And wasn’t outrageously expensive either. Parking was also easy and accommodating. I use the pool facility as well and it was incredibly clean. Same with the gym. I would highly recommend this hotel to anyone who is coming through town.

ALANA

10.0

/ 10

Excellent customer service. We were stuck in Ottawa for an extra day due to an ice storm. I was so worried that we wouldn't be able to book the room for an additional day. We were so lucky and staff were super kind and accommodating. I love that CF Rideau Centre is connected to the hotel. We spent a great day shopping!

Randolph Lee

10.0

/ 10

Great location connected to Rideau mall and steps from Byward market. great staff. Decent gym. Pool was a little crowded but great to have the amenities. Would recommend

In the Area

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11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

The Westin Ottawa is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Westin Ottawa

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The Westin Ottawa Address: Map & Location

11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4

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Discover More About The Westin Ottawa

General

Near Byward Market Square

Location

With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. This hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Rideau Canal - 0.1 km / 0.1 mi
Rogers Centre Ottawa - 0.1 km / 0.1 mi
Rideau Centre - 0.1 km / 0.1 mi
Rideau Mall - 0.1 km / 0.1 mi
Ottawa Art Gallery - 0.2 km / 0.2 mi
National War Memorial - 0.3 km / 0.2 mi
Department of National Defense - 0.4 km / 0.2 mi
Confederation Park - 0.4 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Elgin Street - 0.4 km / 0.2 mi
Major's Hill Park - 0.4 km / 0.3 mi
Confederation Square - 0.4 km / 0.3 mi
Sparks Street Mall - 0.4 km / 0.3 mi
Embassy of the United States - 0.5 km / 0.3 mi
University of Ottawa - 0.5 km / 0.3 mi

The preferred airport for The Westin Ottawa is Ottawa International Airport (YOW) - 15.8 km / 9.8 mi

Renovations

The property will be renovating from May 26 2026 to December 1 2026 (completion date subject to change). The following areas are affected:

Lobby
Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities

Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.

Dining

Grab a bite at Daly's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in The Westin Ottawa

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Shops
Indoor pool
Fitness center
Shops
Spa
Sauna

Accessibilty

Braille or raised signage
Accessibility equipment
Accessible parking
Wheelchair accessible
Disabled access friendly

Public Facilities

Parking
Coffee shop
Elevator
Smoke-free area
Safety deposit box

Business Facilities

Business facilities
Meeting rooms
Business facilities
Conference rooms
Business center

General

Fireplace in lobby
Banquet
Ballroom
Reception hall

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Transportation

Limo or town car service
Bicycle rental
Valet parking

Nearby Facilities

Gift shop
ATM/Banking

Connectivity

Free WiFi

Accommodation Policy & General Information in The Westin Ottawa

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Westin Ottawa	492
Number of floors in The Westin Ottawa	24
Another facilities in The Westin Ottawa	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in The Westin Ottawa

What are available facilities at The Westin Ottawa?

There are top facilites at The Westin Ottawa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at The Westin Ottawa?

Check-in time at The Westin Ottawa is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The Westin Ottawa provide breakfast?

Yes, The Westin Ottawa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The Westin Ottawa?

The Westin Ottawa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does The Westin Ottawa have?

The Westin Ottawa has 24 floors.

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More Reviews from Other Guests in The Westin Ottawa

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)

Other sources (1,034)

9.0

Exceptional

From 1,034 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews The Westin Ottawa

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Top reviews

Hannah

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Clean friendly staff

Ting Wai

with Children

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

They were doing renovation in the morning during one of our stay, no warning, no nothing. It is unacceptable and inconsiderate on our last day. Staff is friendly, but the room is a little older than most modern hotel. But my trip got ruined as I didn't get a good sleep on the last day.

Renelle

with Partner

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room still has carpeting. Would much prefer laminate/ wood flooring. Items left behind from previous occupants. The bedding and mattress was not as luxurious as the Westin once had. They didn’t come to freshen the room until 4pm. At that point we declined.

RORY

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Christine

with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The overall stay was good, but the mattress is very stiff!

ALANA

Family

10.0

/10

Everything is nearby, we never moved the car. If you are ok to walk and dress for it I you need no car to get to anywhere. Transit or taxi are alternate

Loan

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff

Jeffrey

with Partner

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The room was just fine, nothing overly impressive. I noticed lots of stray hairs around our room, and the sitting chairs were filthy. Toilet was also an issue as it wouldn't fully flush. Keep in mind this is a family-friendly hotel which means the pool is constantly occupied by children. If you are looking for a quiet experience enjoying the pool/hot tub, I would suggest you book something else.

Linxin

10.0

/10

Hotel was great and staff was excellent. Unfortunately it’s attached to the Redeau Centre which currently is overrun with drug addicts. Very uncomfortable to be there with my young children. Very sad for the hotel that the city has let this happen.

Megg

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Best location in the city. Great gym, nice looking pool (didn’t use it). Friendly staff. Best hotel bar/restaurant. Downside. No plugs near bed or really anywhere except at the desk and they were not tight so my cords were falling out. Bathroom plugs also loose.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.