The Westin Ottawa

Hotel has some renovations going on but it wasn’t very disruptive. Nice hotel and location is perfect with access to Rideau center.

Room super clean, staff super nice and professionnal, deliiiiiciiiiiious breakfast and roomservice. Would 100% recommend.

Location. Enjoyed the walking to the different sites and shops

I always stay at the Westin because its close to shopping and good restaurants in the Byward market area. The rooms are always nice and clean and the staff is very helpful. thanks Donna Toronto

This is a fantastic hotel. It’s well located in the staff is incredibly helpful.

Clean rooms

Excellent stay - conveniently located and nice accommodations

X

Great views of Parliament! Staff was very helpful. The hotel in general feels a little dated.

Enjoyable stay, great bar and restaurant staff. Convenient walkable location.

The hotel is in a prime location—right downstairs from a shopping mall, and Parliament Hill, the canal, etc., are all within easy walking distance. It’s incredibly convenient! The front desk staff were also very warm and welcoming. They even gave our kids a little gift bag, which made them super happy. We initially booked a standard room but later paid extra to upgrade to a higher floor with a view of Parliament Hill. Since we arrived late yesterday, we managed to catch a beautiful sunset through the large floor-to-ceiling windows, which was a lovely surprise. However, when it came to bedtime, we noticed the duvet was very thick and didn’t feel breathable. Personally, it felt a bit damp and not crisp enough, so I didn’t sleep very well (though the kids slept like logs!). Also, the corners, door gaps, and tiles in the bathroom had some mold and black spots that weren't cleaned properly. Lastly, the trash cans in both the bathroom and under the desk didn’t have plastic liners. I know most hotels usually provide them, so I’m not sure if it’s their policy or just an oversight. It wasn’t a huge deal for me, but it made throwing away wet trash a bit inconvenient, and I also worried it might make things harder for the housekeeping staff.

Excellent location in the heart of the city. Walking distance to shopping, restaurants and most city attractions. Staff were very accommodating. Rooms were spacious and well appointed.

It was a comfortable stay in the heart of downtown Ottawa

Staff were incredible and accommodating. Thanks so much!

Insufficient elevators for number of floors Departure very lengthy on a Sunday noon Good otherwise Rooms need updating

Chambre propre et bien équipée. Des travaux de rénovations étaient en cours et bruyants ; j'aurais apprécié être mis au courant lors de la réservation et non seulement lors du check-in.

Staff were great. Room (12th floor) was dated. AC vent was dirty and musty smelling. Shower grout needed to be cleaned. Carpet outside our door was a trip hazard. Inside our daughter was stuck with a staple, in her foot. But great views of Parliament Hill and great down town location. Was told they could accommodate Celiac Disease (which Daly's restaurant was great that way) But the in room dining from A La Carte, could not offer us anything Gluten Free, when we called. The indoor pool on the 6th floor was convenient but outdated, and hot tub temperature was nice but the jets did not work.

Great location good staff but undergoing renovations so a bit noisy

Le personnel

Great location( except for the cig.butts and homeless dirt close to the entrance. Front desk Staff OK. The cleaning staff was great. Room was specious.. There was nothing outstanding , just another hotel.