The Westin Ottawa

The facility was very cozy and the location was perfect. Next time an acquaintance travels to this area, I will recommend this accommodation.

The parking not so easy .Its in a separate parking garage connected to a shopping centre . We weren’t given good directions and took half hour to find it , We had to park a long walk from hotel and signage wasn’t good . Or you can use valet parking for 78 bucks. Our room was clean comfy wiith amazing view . There is no in and out with parking garage or you have to pay again . Staff was friendly and helpful.Also was a wedding reception there . We could hear the music and we were on 12th floor . We wanted an early night sleep but I had to put a pillow over my head to block out the music .

Great

The manager saved our lives had a great experience

Always a good stay

Excellent location , has walk way to Rideau centre and the Rogers centre and within walking distance to the Byward market . The hotel is under renovation so is noisy from 8 am . The front desk was not helpful unfortunately but I still like this hotel and would recommend it

Loved everything about this hotel. Definitely my go to place in Ottawa.

Room was pretty dirty/dusty. No room service menu. Two lamps didn’t work. Definitely not the standard Westin offering. Staff were friendly and helpful.

In downtown Well placed

Room was facing the city which was nice. However, for the Hotel itself, being a Westin Hotel, we were hoping for a nicer room, preferably a newly renovated one. It needed some love. Plus I didn’t understand the poor quality toilet paper. It shows that the Hotel is cutting corners. As mentioned, it is the Weston. We did pay a decent price for our accommodations. Staff was great. Overall, everything was fine.

Decent hotel but outdated facilities, over-priced

While overall clean, the property is looking dated and in need of repairs and upgrades.

It’s the best place where I have ever been in Ottawa 👍

Difficulté à nous trouver une chambre à notre arrivé malgré notre réservation. Odeur désagréable dans la chambre. Les joints dans la douche plein de moisissure. Le préposé au départ ne parlait pas français. On se serait attendu à mieux.

We had a great stay at the Westin Ottawa. The staff were amazing and ready to accommodate our requests during our stay. The hotel is centrally located and within walking distance for shopping, restaurants and sight-seeing. We had a beautiful view of the Parliament buildings from our room courtesy of the management. A great birthday celebration to be remembered.

Very friendly staff at check-in. Upgraded us to a spacious corner room overlooking the Parliament and Rideau Mall. Hotel location is convenient to everything.

Great location. Clean room. Friendly staff. Service charge for room service is too high. Bathroom and amenities are outdated.

Great downtown location walking distance to nice cafes, restaurants and site seeing. Clean rooms, cozy beds and nice staff.

The staff who checked me in was professional and amazing. She gave us a beautiful room with a view to celebrate my parent's anniversary. She made sure to make us feel comfortable and special. The room was clean and spacious. The wifi was speedy with no issues. The lamp lights did not turn on...perhaps the light bulbs were out? We had a wonderful stay and hope to return. Thank you!

Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions