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8.5
Very Good
502 reviews

What Guests Say About Their Stay

S***M

9.7
/ 10
The hotel amenities and F&B were really good! To have a good view of the Hangzhou West Lake, prefer to stay on the 8th floor. I should say the hotel breakfast buffet spread was really good with wide varieties to choose from.

Leia

10.0
/ 10
Amazing property! Fabulous room with all the amenities. Breakfast was also amazing. Would definitely stay here again!

Chyi Lin

10.0
/ 10
Location is perfect - right in front of the West Lake. The view is amazing. The staff are very helpful and friendly. Just allow a bit extra time when calling taxi as it is always traffic jam near the hotel (as it sits in the middle of the tourist landmark).

qi

10.0
/ 10
lots of amazing carts selling crafts and food, being close to West lake is a plus too.
In the Area
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28 Hu Bin Road, Shangcheng District, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Luggage storage
Elevator
Health club
Train station pickup
Limo or town car service
Grand Hyatt Hangzhou is a 5-star hotels that has been welcoming guests since 2004. The accommodation went through a renovation in 2018. Grand Hyatt Hangzhou is part of Grand Hyatt Hotels under Hyatt. There are 388 rooms spread across 8 floors.
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What's around Grand Hyatt Hangzhou

28 Hu Bin Road, Shangcheng District, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
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Lobby Grand Hyatt Hangzhou
Lobby 2 Grand Hyatt Hangzhou

Discover More About Grand Hyatt Hangzhou

The Charm of Grand Hyatt Hangzhou

For Australian travellers seeking an exceptional stay in the heart of Zhejiang, China, the Grand Hyatt Hangzhou offers a sophisticated and comfortable retreat. This premier hotel seamlessly blends modern luxury with attentive service, making it an ideal base for exploring the vibrant city of Hangzhou. Whether you're drawn to its convenient location, its array of guest facilities, or the promise of a restful night's sleep, Grand Hyatt Hangzhou is poised to exceed your expectations. Rates at Grand Hyatt Hangzhou start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Grand Hyatt Hangzhou

Nestled in the bustling Binjiang District, Grand Hyatt Hangzhou is strategically positioned to offer both convenience and a sense of calm. Located at {localAddressString}, the hotel provides excellent access to the city's key attractions and business hubs. It's a short distance from the city centre, making it easy to explore Hangzhou's renowned West Lake and its surrounding historical sites. For those relying on public transport, the nearest metro station is within easy reach, facilitating seamless travel across the city. The surrounding area is known for its modern infrastructure, with a growing number of cafes and dining options emerging, offering a taste of local life alongside the hotel's world-class amenities. This prime location ensures that whether you're here for leisure or business, getting around is straightforward and efficient.

Guest Facilities and Services at Grand Hyatt Hangzhou

Guest facilities at Grand Hyatt Hangzhou are designed to cater to the needs of discerning travellers, ensuring a comfortable and convenient stay. Australian travellers will appreciate the commitment to quality and service, with features that align with their preferences for a well-rounded travel experience. The hotel offers a welcoming atmosphere from the moment you arrive, with a helpful 24-hour front desk ready to assist with any queries. For those who enjoy staying active, a well-equipped fitness centre is available, allowing you to maintain your workout routine while on the road. Complimentary Wi-Fi is provided throughout the hotel, keeping you connected with loved ones or allowing you to catch up on work. While specific details on breakfast offerings can vary, the hotel is known for providing excellent dining experiences, often featuring a diverse buffet that includes both local and international flavours, ensuring a great start to your day, much like the vibrant café culture back home. Secure luggage storage is also available, providing peace of mind for those with early arrivals or late departures.

Room Information and Stay Experience at Grand Hyatt Hangzhou

The hotel offers a variety of accommodation options, ensuring that every guest can find a room that suits their needs and preferences. The room types of Grand Hyatt Hangzhou are thoughtfully designed to provide a sanctuary of comfort and style. Guests can expect meticulously clean and well-appointed spaces, featuring plush bedding and a variety of bed types to ensure a restful night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your room, a crucial element for comfort, especially for travellers accustomed to Australia's diverse weather. The bathrooms are designed to be clean and functional, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of refined comfort and attention to detail, promising a truly relaxing stay.

Recommended Nearby Dining and Cafes around Grand Hyatt Hangzhou

Hangzhou boasts a rich culinary landscape, and Grand Hyatt Hangzhou is ideally situated to allow guests to explore it. While the hotel itself offers exceptional dining experiences, venturing out reveals a vibrant local food scene. You'll find a range of options, from bustling local markets offering authentic regional specialities to charming cafes perfect for a leisurely brunch. Many establishments pride themselves on serving high-quality coffee, a familiar comfort for Australian travellers. Whether you're craving traditional Chinese cuisine or international fare, the surrounding areas provide a diverse selection to satisfy any palate. Exploring these local eateries is a fantastic way to immerse yourself in the culture and flavours of Hangzhou, complementing the sophisticated dining available within the hotel.

Popular Attractions and Activities near Grand Hyatt Hangzhou

Hangzhou is a city steeped in natural beauty and rich history, offering a wealth of attractions for visitors. Grand Hyatt Hangzhou serves as an excellent starting point for exploring these wonders. * **West Lake:** A UNESCO World Heritage site, this iconic lake is renowned for its scenic beauty, pagodas, temples, and gardens. It's a must-visit for its picturesque landscapes and cultural significance. * **Lingyin Temple:** One of China's most famous Buddhist temples, located at the foot of Lingyin Mountain. It's a place of spiritual importance and architectural grandeur. * **Xixi National Wetland Park:** A beautiful and expansive wetland area offering a tranquil escape with its waterways, islands, and diverse flora and fauna. * **Hefang Street:** A historic street that preserves the architectural style of the Ming and Qing dynasties, offering a glimpse into old Hangzhou with its traditional shops, tea houses, and street food. * **Qinghefang Ancient Street:** Similar to Hefang Street, this area provides a vibrant atmosphere with traditional crafts, local snacks, and historical buildings, perfect for a leisurely stroll and souvenir shopping. If you are looking for other activities around Grand Hyatt Hangzhou, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Grand Hyatt Hangzhou from the Airport

Navigating your journey from the airport to Grand Hyatt Hangzhou is straightforward, with several convenient options available. Understanding the airport transfer service of Grand Hyatt Hangzhou and the various ways to get there will ensure a smooth start to your trip. * **Airport Link Train:** Hangzhou Xiaoshan International Airport (HGH) is well-connected by airport express train lines that can take you to various points within the city, from where you can connect to the metro system or take a short taxi ride to the hotel. * **Airport Shuttle Bus:** Dedicated airport shuttle buses operate from Hangzhou Xiaoshan International Airport to different areas of the city. You can take a bus that stops near the hotel or a major transport hub. * **Public Metered Taxi:** Metered taxis are readily available at the airport. This is a direct and convenient option for reaching Grand Hyatt Hangzhou. * **Rideshare Service:** You can also opt for a rideshare service, which offers a convenient and often cost-effective way to travel directly to the hotel. For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Grand Hyatt Hangzhou

Grand Hyatt Hangzhou stands out as an exceptional choice for Australian travellers seeking a blend of luxury, comfort, and convenience. Its prime location in Zhejiang offers easy access to the city's most captivating attractions while providing a peaceful retreat from the urban bustle. The hotel's commitment to excellent guest facilities, including attentive service and comfortable amenities, ensures a memorable stay. * **Prime Location:** Situated in a dynamic district with excellent transport links. * **Comfortable Accommodation:** Well-appointed rooms designed for relaxation and rest. * **Attentive Service:** Friendly and professional staff ready to assist. * **Convenient Facilities:** A range of amenities to enhance your stay. Ready to experience the best of Hangzhou? Check room availability at Grand Hyatt Hangzhou and book your unforgettable getaway today. Book budget hotels in Zhejiang and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Grand Hyatt Hangzhou

Facility

  • Indoor pool
Swimming Pool Grand Hyatt Hangzhou
Swimming Pool
Entertainment Facility Grand Hyatt Hangzhou
Entertainment Facility
Fitness Center Grand Hyatt Hangzhou
Fitness Center
Functional Hall Grand Hyatt Hangzhou
Functional Hall
Common Space Grand Hyatt Hangzhou
Common Space

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Wedding service
  • Multilingual staff
  • Luggage storage
  • Concierge
  • Porter

Activity & Leisure

  • Health club
  • Full Serviced Spa
  • Steam bath
  • Sauna
  • Indoor pool
  • Spa Treatment Rooms
  • On-Site Spa

Public Facilities

  • Elevator
  • Smoke Free Property
  • Safety deposit box
  • Coffee shop

Meals & Dining

  • Breakfast

Business Facilities

  • Wheelchair Accessible Business Facility
  • Conference Center
  • Business facilities
  • Conference space

Accommodation Facilities

  • Self-Parking
    TEXT
  • Banquet Hall
  • Ballroom

Shuttle Service

  • Trains station pickup

Sports & Recreation

  • Fitness Facilities

Nearby Facilities

  • Hair salon
  • Gift shop
  • ATM/Bank

Connectivity

  • Wi-Fi
    TEXT

Transportation

  • Limo or town car service

Accommodation Policy & General Information in Grand Hyatt Hangzhou

IMPORTANT_NOTICE

  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Grand Hyatt Hangzhou
388
Number of floors in Grand Hyatt Hangzhou
8
Another facilities in Grand Hyatt Hangzhou
Laundry Service, 24-hour front desk, Wedding service, Multilingual staff, Luggage storage

Frequently asked questions about Grand Hyatt Hangzhou

What is normal check-in & check-out time at Grand Hyatt Hangzhou?
The standard check-in time at Grand Hyatt Hangzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Hyatt Hangzhou?
Grand Hyatt Hangzhou has a 5.0-star rating.
How many floors does Grand Hyatt Hangzhou have?
Grand Hyatt Hangzhou has 8.
How many rooms are available at Grand Hyatt Hangzhou?
Grand Hyatt Hangzhou has 388.
What do past guests say about Grand Hyatt Hangzhou?
Traveloka users who have stayed at Grand Hyatt Hangzhou have praised its Location, Cleanliness, Room Comfort.

Grand Hyatt Hangzhou reviews and ratings

Overall Ratings & Reviews Grand Hyatt Hangzhou

Traveloka (9)
Other sources (493)
8.6
Very Good
From 493 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

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Traveller Reviews Grand Hyatt Hangzhou

Number of reviews per page
20
40
Top reviews
Leia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing property! Fabulous room with all the amenities. Breakfast was also amazing. Would definitely stay here again!
OBED ISAI CASTILLO
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome view, clean and very friendly staff
Chyi Lin
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location is perfect - right in front of the West Lake. The view is amazing. The staff are very helpful and friendly. Just allow a bit extra time when calling taxi as it is always traffic jam near the hotel (as it sits in the middle of the tourist landmark).
gong
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

lobby looks very nice. room and bed a bit small
qi
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

lots of amazing carts selling crafts and food, being close to West lake is a plus too.
Weiliang
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room is big, the staff is very helpful. The breakfast is excellent.
Vivian
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The staff were rude at check in and during our stay when we had an inquiry. We tried to use the sauna and it wasn’t working properly.
Ernest
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The lake view was very nice ! Staff members were helpful and friendly. The breakfast buffet was one of the best I had ever had!
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A stay at the Grand Hyatt Hangzhou is defined by its breathtaking position on West Lake, where the views alone make it unforgettable. Waking to the stillness of the water from your room is pure magic. The rooms are spacious and beautifully appointed, with a sense of understated opulence and thoughtful design. The Grand Club is a standout, offering exceptional service, generous amenities, and a serene space to unwind throughout the day, the only distraction is the children that often accompany parents which is maybe not such a consideration for others paying to upgrade to Club. Our room came with a comfortable bed and excellent linen and towels, which is important to me. With its elegant interiors and unbeatable location just steps from lakeside walks, dining, and shopping, it’s the perfect blend of luxury, comfort, and convenience and so glad we booked the stay.
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King
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent lake view and good breakfast
RAY
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.
Rayson
icon-Friends and family with Friends
Friends and family with Friends
4.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

There were shut stain in the toilet bowl when we check in. The room was also not ready by 3pm.
KuanKhengCandy
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great customer oriented service!
Corinna
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great location! Excellent service!
Joanna
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It was a great stay! Felt welcome from the moment I step in! Suggest to upgrade to have the lake view. U will not regret it. The rooms were clean and the staff are all very friendly. Worth the price tag!
CHONG
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Nice room. Superd location
Lucy
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Location excellent, well trained staff
George
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Nice location with good service
Sheng
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great view and great experience
Martin
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists
Number of reviews per page
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Exterior 4 Grand Hyatt Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.