Does Grand Hyatt Hangzhou provide parking?

Yes, Grand Hyatt Hangzhou provides parking. Please confirm details directly with the hotel.

What do past guests say about Grand Hyatt Hangzhou?

Grand Hyatt Hangzhou is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Grand Hyatt Hangzhou

Name: Grand Hyatt Hangzhou
Address: 28 Hu Bin Road, Shangcheng District, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007, 28 Hu Bin Road, Shangcheng District, Zhejiang, 310007, China
Rating: 8.5

Hotels

No. 3 in Foreigner-friendly Hotel near West Lake in Hangzhou

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8.5

/10

Very Good

502 reviews

What Guests Say About Their Stay

S***M

9.7

/ 10

The hotel amenities and F&B were really good! To have a good view of the Hangzhou West Lake, prefer to stay on the 8th floor. I should say the hotel breakfast buffet spread was really good with wide varieties to choose from.

Leia

10.0

/ 10

Amazing property! Fabulous room with all the amenities. Breakfast was also amazing. Would definitely stay here again!

Chyi Lin

10.0

/ 10

Location is perfect - right in front of the West Lake. The view is amazing. The staff are very helpful and friendly. Just allow a bit extra time when calling taxi as it is always traffic jam near the hotel (as it sits in the middle of the tourist landmark).

qi

10.0

/ 10

lots of amazing carts selling crafts and food, being close to West lake is a plus too.

In the Area

See Map

28 Hu Bin Road, Shangcheng District, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

This accommodation offers:

Indoor pool

Steam room

Laundry service

Parking

Luggage storage

Elevator

Health club

Fitness center

Grand Hyatt Hangzhou is a hotel is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Grand Hyatt Hangzhou Address: Map & Location

28 Hu Bin Road, Shangcheng District, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

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Discover More About Grand Hyatt Hangzhou

General
In Hangzhou (Downtown Hangzhou)

Location
Grand Hyatt Hangzhou is centrally located in Hangzhou, a 2-minute walk from West Lake and 11 minutes by foot from Wushan Night Market. This luxury hotel is 1.3 mi (2.1 km) from Wulin Square and 1.4 mi (2.3 km) from Broken Bridge.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

West Lake - 0.2 km / 0.1 mi
No.2 Park - 0.3 km / 0.2 mi
Hangzhou Jiali Center - 0.8 km / 0.5 mi
Wushan Night Market - 0.9 km / 0.5 mi
Zhejiang University First Affiliated Hospital - 0.9 km / 0.6 mi
Wulin Night Market - 0.9 km / 0.6 mi
Xihu Tiandi - 1 km / 0.6 mi
Broken Bridge - 1.2 km / 0.8 mi
Beishan St - 1.2 km / 0.8 mi
China Academy of Art - 1.3 km / 0.8 mi
Westlake Yintai Commercial Center - 1.5 km / 0.9 mi
Former Residence of Sha Menghai - 1.6 km / 1 mi
Phoenix Mosque - 1.8 km / 1.1 mi
Wulin Square - 1.9 km / 1.2 mi
Liulang Wenying Park - 1.9 km / 1.2 mi

The nearest major airport is Hangzhou (HGH-Xiaoshan Intl.) - 32.9 km / 20.4 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining
Grab a bite at 28 Hubin Road 湖滨28, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 388 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Grand Hyatt Hangzhou

Facility

Indoor pool

Steam room

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Transportation

Limo or town car service

Things to Do

Spa
Health club
Indoor pool
Sauna
Steam room

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Ballroom
Parking

Shuttle Service

Train station pickup

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Conference center
Business facilities
Conference rooms

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Hyatt Hangzhou

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

, This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Hangzhou	388
Number of floors in Grand Hyatt Hangzhou	8
Another facilities in Grand Hyatt Hangzhou	Limo or town car service, Spa, Health club, Indoor pool, Sauna

Frequently asked question in Grand Hyatt Hangzhou

What Time is Check In & Check Out at Grand Hyatt Hangzhou?

Check-in time at Grand Hyatt Hangzhou is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Grand Hyatt Hangzhou provide breakfast?

Yes, Grand Hyatt Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Grand Hyatt Hangzhou?

Grand Hyatt Hangzhou is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Grand Hyatt Hangzhou have?

Grand Hyatt Hangzhou has 8 floors.

How many rooms are available at Grand Hyatt Hangzhou?

Grand Hyatt Hangzhou has 388 rooms in total.

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More Reviews from Other Guests in Grand Hyatt Hangzhou

Overall Ratings & Reviews Grand Hyatt Hangzhou

Traveloka (9)

Other sources (493)

8.6

Very Good

From 493 reviews

Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

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Traveler Reviews Grand Hyatt Hangzhou

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Top reviews

Leia

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Amazing property! Fabulous room with all the amenities. Breakfast was also amazing. Would definitely stay here again!

OBED ISAI CASTILLO

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Awesome view, clean and very friendly staff

Chyi Lin

Friends and family Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

gong

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

lobby looks very nice. room and bed a bit small

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

lots of amazing carts selling crafts and food, being close to West lake is a plus too.

Weiliang

Friends and family Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

The room is big, the staff is very helpful. The breakfast is excellent.

Vivian

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The staff were rude at check in and during our stay when we had an inquiry. We tried to use the sauna and it wasn’t working properly.

Ernest

Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The lake view was very nice ! Staff members were helpful and friendly. The breakfast buffet was one of the best I had ever had!

Tracey

with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

A stay at the Grand Hyatt Hangzhou is defined by its breathtaking position on West Lake, where the views alone make it unforgettable. Waking to the stillness of the water from your room is pure magic. The rooms are spacious and beautifully appointed, with a sense of understated opulence and thoughtful design. The Grand Club is a standout, offering exceptional service, generous amenities, and a serene space to unwind throughout the day, the only distraction is the children that often accompany parents which is maybe not such a consideration for others paying to upgrade to Club. Our room came with a comfortable bed and excellent linen and towels, which is important to me. With its elegant interiors and unbeatable location just steps from lakeside walks, dining, and shopping, it’s the perfect blend of luxury, comfort, and convenience and so glad we booked the stay.

King

with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Excellent lake view and good breakfast

RAY

Friends and family with Friends

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.

Rayson

Friends and family with Friends

4.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

There were shut stain in the toilet bowl when we check in. The room was also not ready by 3pm.

KuanKhengCandy

Friends and family Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Great customer oriented service!

Corinna

Friends and family Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Great location! Excellent service!

Joanna

Leisure

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

It was a great stay! Felt welcome from the moment I step in! Suggest to upgrade to have the lake view. U will not regret it. The rooms were clean and the staff are all very friendly. Worth the price tag!

CHONG

8.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Nice room. Superd location

Lucy

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Location excellent, well trained staff

George

with Partner

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Nice location with good service

Sheng

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Great view and great experience

Martin

Friends and family Family

10.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.