8.5
/10
Very Good
480 reviews

What Guests Say About Their Stay

S***M

9.7
/ 10
The hotel amenities and F&B were really good! To have a good view of the Hangzhou West Lake, prefer to stay on the 8th floor. I should say the hotel breakfast buffet spread was really good with wide varieties to choose from.

Ernest

10.0
/ 10
The lake view was very nice ! Staff members were helpful and friendly. The breakfast buffet was one of the best I had ever had!

Tracey

10.0
/ 10
A stay at the Grand Hyatt Hangzhou is defined by its breathtaking position on West Lake, where the views alone make it unforgettable. Waking to the stillness of the water from your room is pure magic. The rooms are spacious and beautifully appointed, with a sense of understated opulence and thoughtful design. The Grand Club is a standout, offering exceptional service, generous amenities, and a serene space to unwind throughout the day, the only distraction is the children that often accompany parents which is maybe not such a consideration for others paying to upgrade to Club. Our room came with a comfortable bed and excellent linen and towels, which is important to me. With its elegant interiors and unbeatable location just steps from lakeside walks, dining, and shopping, it’s the perfect blend of luxury, comfort, and convenience and so glad we booked the stay.

RAY

10.0
/ 10
This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.
In the Area
See Map
28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Hangzhou is a hotel is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Hangzhou

28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
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Lobby Grand Hyatt Hangzhou
Lobby 2 Grand Hyatt Hangzhou

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Grand Hyatt Hangzhou Rates per Night

Looking for the best Grand Hyatt Hangzhou hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Grand Hyatt Hangzhou room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Grand Hyatt Hangzhou Location & Address

Grand Hyatt Hangzhou is located at 28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007. It's situated at 28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, China, 310006. The hotel is approximately 4 km from the city center.

How to go to Grand Hyatt Hangzhou from Airport

Getting from Hangzhou Xiaoshan International Airport (HGH) to the Grand Hyatt Hangzhou is a breeze, with several convenient options available. Whether you're after speed, affordability, or a bit of both, here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You'll find taxi ranks outside the arrival halls. The journey takes around 40-50 minutes, depending on traffic.
  • Airport Shuttle Bus (Budget-Friendly):

    Airport shuttle buses operate from the airport to various points in Hangzhou. You can take the bus to a central location like the Hangzhou Railway Station and then take a taxi to the Grand Hyatt. This is a more economical option.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available in Hangzhou. Simply use the Traveloka app to book a ride. This offers a convenient and often cost-effective alternative to taxis.

Tips:

For the most convenient route, consider using a Ride Hailing service via Traveloka. It offers a balance of cost and convenience, allowing you to track your ride and pay easily through the app.

Grand Hyatt Hangzhou Reviews & Summary

Looking for all the details about the Grand Hyatt Hangzhou? You're in the right spot! This hotel consistently receives glowing hotel reviews, making it a top choice for travellers seeking luxury and convenience in Hangzhou. Guests consistently rave about the hotel's prime location, offering easy access to the West Lake and other major attractions. The exceptional service, luxurious amenities, and stunning views are also frequently mentioned as standout features. The hotel's diverse dining options and well-appointed rooms contribute to an unforgettable stay.

Here's a snippet from a recent review: "The Grand Hyatt Hangzhou exceeded all expectations! The location was perfect, the staff were incredibly attentive, and the room was beautifully decorated with breathtaking views. I highly recommend this hotel for anyone visiting Hangzhou."

Grand Hyatt Hangzhou Room Types Available

Choosing the right hotel room type can make all the difference in your stay. The Grand Hyatt Hangzhou offers a variety of categories of hotel rooms to suit every traveller's needs and preferences. From spacious suites to comfortable standard rooms, there's something for everyone.
  • Grand Room:

    These rooms offer comfortable accommodations with city views. Non-smoking options are available.
  • Grand Club Room:

    Enjoy access to the Grand Club Lounge with added amenities and services. These rooms typically offer city or lake views.
  • Lake View Room:

    Wake up to stunning views of the West Lake. These rooms are highly sought after and offer a tranquil retreat.
  • Suites:

    For those seeking extra space and luxury, the hotel offers a range of suites with separate living areas and enhanced amenities. Many suites include bathtubs.
  • Presidential Suite:

    The ultimate in luxury, offering unparalleled space, views, and amenities.

Please note that the Grand Hyatt Hangzhou is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policies, as they may have specific exceptions or requirements.

Hotel Facilities in Grand Hyatt Hangzhou

When choosing a hotel, the hotel facilities available can greatly enhance your overall experience. The Grand Hyatt Hangzhou boasts an impressive array of hotel amenities designed to cater to both adults and children.
  • Swimming Pool:

    Take a refreshing dip in the hotel's indoor swimming pool. Operating hours are typically from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with access to the fully equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained with a dedicated kids' club offering various activities and games.
  • Business Centre:

    Stay connected and productive with access to the hotel's business centre.
  • Multiple Restaurants and Bars:

    Enjoy a variety of dining options, from casual cafes to fine dining restaurants.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Grand Hyatt Hangzhou

Exploring the hotel buffet and restaurant options is a delightful part of any hotel stay. The Grand Hyatt Hangzhou offers a diverse range of culinary experiences to satisfy every palate.
  • Grand Cafe:

    Enjoy a sumptuous buffet breakfast, lunch, or dinner at the Grand Cafe. Prices per person range from SGD 50 to SGD 80, depending on the meal. Opening hours are from 6:30 AM to 10:00 PM.
  • 28 Hubin Road Restaurant:

    Indulge in authentic Hangzhou cuisine at this signature restaurant. Signature dishes include West Lake Fish in Sweet and Sour Sauce.
  • The Grill:

    Savour premium steaks and seafood at The Grill. Prices per person range from SGD 80 to SGD 120.
  • Lobby Lounge:

    Relax with a coffee or cocktail at the Lobby Lounge. Opening hours are from 9:00 AM to 1:00 AM.

Grand Hyatt Hangzhou Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Grand Hyatt Hangzhou offers convenient hotel to airport transfer options to ensure a smooth arrival and departure.

The hotel provides airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Hangzhou using public transport is easy, with several MRT nearby and bus stops nearby the Grand Hyatt Hangzhou.
  • Longxiangqiao Station (龙翔桥站):

    This is the nearest MRT station, located approximately 1 km from the hotel. It's on Line 1 of the Hangzhou Metro.
  • Hubin Road Bus Stop (湖滨路):

    Several bus routes stop along Hubin Road, providing convenient access to various parts of the city.

To use the public transport system, you can purchase a Hangzhou Transportation Card at any metro station or convenience store. Alternatively, you can use mobile payment apps like Alipay or WeChat Pay to pay for your fares.

Nearby Attractions for Family / Kid Friendly

Hangzhou is a fantastic destination for families, with plenty of nearby activities and places to visit nearby. Here are some kid-friendly attractions near the Grand Hyatt Hangzhou:
  • West Lake (西湖):

    A UNESCO World Heritage site, West Lake offers stunning scenery and boat rides. Distance from hotel: Walking distance. Entry: Free (boat rides have a fee).
  • Leifeng Pagoda (雷峰塔):

    A historic pagoda with panoramic views of West Lake. Distance from hotel: 3 km. Entry: Approximately SGD 10.
  • Hangzhou Zoo (杭州动物园):

    Home to a variety of animals from around the world. Distance from hotel: 7 km. Entry: Approximately SGD 7.
  • Song Dynasty Town (宋城):

    A theme park recreating life during the Song Dynasty. Distance from hotel: 15 km. Entry: Approximately SGD 40.
  • China National Tea Museum (中国茶叶博物馆):

    Learn about the history and culture of Chinese tea. Distance from hotel: 8 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in China!

Where to eat near Grand Hyatt Hangzhou (Hangzhou)

Exploring the local food scene is a must when visiting Hangzhou. Here are some nearby dining options to satisfy your cravings:

Cafes/Restaurants:

  • Starbucks (星巴克):

    Located just a short walk from the hotel, perfect for a quick coffee and snack.
  • Pizza Hut (必胜客):

    A familiar option for pizza lovers, located in nearby shopping malls.
  • Wai婆家 (Grandma's Home):

    A popular local chain restaurant serving authentic Hangzhou cuisine.

Local Street Food:

  • Xiaolongbao (小笼包):

    Steamed soup dumplings filled with savory broth and meat.
  • Cong You Ban Mian (葱油拌面):

    Noodles tossed in scallion oil, a simple yet flavorful dish.
  • Jianbing (煎饼):

    A savory crepe filled with eggs, vegetables, and sauces.
  • Baozi (包子):

    Steamed buns filled with meat or vegetable fillings.
  • You Tiao (油条):

    Deep-fried dough sticks, often eaten for breakfast.

Shopping places near Grand Hyatt Hangzhou (Hangzhou)

If you're in the mood for some retail therapy, Hangzhou offers a variety of shopping places nearby.
  • MixC Shopping Mall (万象城):

    A large shopping mall with a wide range of international and local brands.
  • Intime Department Store (银泰百货):

    A popular department store offering fashion, cosmetics, and household goods.
  • Hefang Street (河坊街):

    A historic street with traditional shops selling souvenirs, handicrafts, and local snacks.

Other Places to Stay Near Grand Hyatt Hangzhou

Looking for alternative accommodations? Here are some other hotels in Hangzhou to consider:

Luxury/5–6 Star Hotels Nearby:

  • Four Seasons Hotel Hangzhou at West Lake:

    Offers luxurious accommodations and stunning lake views.
  • Shangri-La Hotel Hangzhou:

    A well-known international hotel brand with excellent service and amenities.
  • Banyan Tree Hangzhou:

    A tranquil resort offering private villas and spa treatments.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in China!

Four-Star Hotels Nearby:

  • Holiday Inn Hangzhou City Center:

    A comfortable and convenient option for business and leisure travellers.
  • Ramada Plaza Hangzhou Haihua:

    Offers well-appointed rooms and a range of facilities.
  • Best Western Premier Hangzhou Meiyuan Hotel:

    Provides a comfortable stay with good value for money.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in China!

Three-Star Hotels Nearby:

  • Hangzhou Tea Boutique Hotel:

    A charming hotel with a tea theme.
  • Home Inn Hangzhou West Lake Broken Bridge:

    A budget-friendly option with a convenient location.
  • 7 Days Inn Hangzhou West Lake:

    Offers basic accommodations at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in China!

Conclusion

Planning your trip to Hangzhou and looking for the perfect place to stay? The Grand Hyatt Hangzhou offers a luxurious and convenient base for exploring this beautiful city. With its prime location, exceptional service, and a wide range of amenities, it's an excellent choice for both business and leisure travellers. Don't wait! Check hotel availability and make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a luxurious suite or a comfortable room, Traveloka has you covered. book cheap hotels in China and discover amazing cheap hotels nearby.

All facilities in Grand Hyatt Hangzhou

Bar, Cafe and Lounge Grand Hyatt Hangzhou
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Hangzhou
Swimming Pool
Entertainment Facility Grand Hyatt Hangzhou
Entertainment Facility
Fitness Center Grand Hyatt Hangzhou
Fitness Center
Functional Hall Grand Hyatt Hangzhou
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Ballroom
  • Parking

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Airport transfer
  • Limo or town car service

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Hangzhou

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
, This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Hangzhou
388
Number of floors in Grand Hyatt Hangzhou
8
Another facilities in Grand Hyatt Hangzhou
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Grand Hyatt Hangzhou

What are available facilities at Grand Hyatt Hangzhou?
There are top facilites at Grand Hyatt Hangzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Hangzhou?
The standard check-in time at Grand Hyatt Hangzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Hangzhou provide breakfast?
Yes, Grand Hyatt Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Hangzhou
Grand Hyatt Hangzhou has a 5.0-star rating.
How many floors does Grand Hyatt Hangzhou have?
Grand Hyatt Hangzhou has 8.
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More Reviews from Other Guests in Grand Hyatt Hangzhou

Overall Ratings & Reviews Grand Hyatt Hangzhou

Traveloka (9)
Other sources (471)
8.6
Very Good
From 471 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Hangzhou

Number of reviews per page
20
40
Top reviews
Ernest
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lake view was very nice ! Staff members were helpful and friendly. The breakfast buffet was one of the best I had ever had!
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A stay at the Grand Hyatt Hangzhou is defined by its breathtaking position on West Lake, where the views alone make it unforgettable. Waking to the stillness of the water from your room is pure magic. The rooms are spacious and beautifully appointed, with a sense of understated opulence and thoughtful design. The Grand Club is a standout, offering exceptional service, generous amenities, and a serene space to unwind throughout the day, the only distraction is the children that often accompany parents which is maybe not such a consideration for others paying to upgrade to Club. Our room came with a comfortable bed and excellent linen and towels, which is important to me. With its elegant interiors and unbeatable location just steps from lakeside walks, dining, and shopping, it’s the perfect blend of luxury, comfort, and convenience and so glad we booked the stay.
Read More
King
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent lake view and good breakfast
RAY
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.
Rayson
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

There were shut stain in the toilet bowl when we check in. The room was also not ready by 3pm.
KuanKhengCandy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great customer oriented service!
Corinna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location! Excellent service!
Joanna
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was a great stay! Felt welcome from the moment I step in! Suggest to upgrade to have the lake view. U will not regret it. The rooms were clean and the staff are all very friendly. Worth the price tag!
CHONG
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nice room. Superd location
Lucy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Location excellent, well trained staff
George
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice location with good service
Sheng
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great view and great experience
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists
SHEN
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Noise soundproof can be improved. Inside room u can hear outside peopke talking. And access for vehivle is not so friendly now maybe the construction, but is not up to hotel. All rest is excellent!
SHI
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything excellent during our stay at the hotel.
Maria Celina
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good. Very good location.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent location on the lake. Third time staying at this location.
Hoi Ching
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options. Also good service.
Malcolm
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lake veiw was more a roof than lake
David
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The area is beautiful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Hangzhou

Traveloka (9)
Other sources (471)
8.6
Very Good
From 471 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Hangzhou

Number of reviews per page
20
40
Top reviews
Ernest
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lake view was very nice ! Staff members were helpful and friendly. The breakfast buffet was one of the best I had ever had!
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A stay at the Grand Hyatt Hangzhou is defined by its breathtaking position on West Lake, where the views alone make it unforgettable. Waking to the stillness of the water from your room is pure magic. The rooms are spacious and beautifully appointed, with a sense of understated opulence and thoughtful design. The Grand Club is a standout, offering exceptional service, generous amenities, and a serene space to unwind throughout the day, the only distraction is the children that often accompany parents which is maybe not such a consideration for others paying to upgrade to Club. Our room came with a comfortable bed and excellent linen and towels, which is important to me. With its elegant interiors and unbeatable location just steps from lakeside walks, dining, and shopping, it’s the perfect blend of luxury, comfort, and convenience and so glad we booked the stay.
Read More
King
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent lake view and good breakfast
RAY
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.
Rayson
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

There were shut stain in the toilet bowl when we check in. The room was also not ready by 3pm.
KuanKhengCandy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great customer oriented service!
Corinna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location! Excellent service!
Joanna
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was a great stay! Felt welcome from the moment I step in! Suggest to upgrade to have the lake view. U will not regret it. The rooms were clean and the staff are all very friendly. Worth the price tag!
CHONG
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nice room. Superd location
Lucy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Location excellent, well trained staff
George
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice location with good service
Sheng
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great view and great experience
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists
SHEN
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Noise soundproof can be improved. Inside room u can hear outside peopke talking. And access for vehivle is not so friendly now maybe the construction, but is not up to hotel. All rest is excellent!
SHI
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything excellent during our stay at the hotel.
Maria Celina
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good. Very good location.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent location on the lake. Third time staying at this location.
Hoi Ching
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options. Also good service.
Malcolm
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lake veiw was more a roof than lake
David
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The area is beautiful
Number of reviews per page
20
40