8.3
/10
Very Good
6 reviews

What Guests Say About Their Stay

Faustina
10.0
/ 10
Very well located! Hotel is within walkable distance to the shopping street! Luxury room fully equiped with amenties.
Yee Kok
10.0
/ 10
This luxury hotel offers a fantastic location, situated directly in front of West Lake and the shopping walking street areaIn, with the metro station just a few minutes’ walk away. However, the only drawback is that the water pressure is relatively low compared to other luxury hotels.
Huan
10.0
/ 10
A 5-star facility in the best location in Hangzhou with services that match its class!
In the Area
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28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Hangzhou is a hotel in a good neighborhood, which is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
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Grand Hyatt Hangzhou Rates per Night

Looking for the best Grand Hyatt Hangzhou hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Grand Hyatt Hangzhou room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Grand Hyatt Hangzhou Location & Address

Grand Hyatt Hangzhou is located at 28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007. It's situated at 28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, China, 310006. The hotel is approximately 4 km from the city center.

How to go to Grand Hyatt Hangzhou from Airport

Getting from Hangzhou Xiaoshan International Airport (HGH) to the Grand Hyatt Hangzhou is a breeze, with several convenient options available. Whether you're after speed, affordability, or a bit of both, here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You'll find taxi ranks outside the arrival halls. The journey takes around 40-50 minutes, depending on traffic.
  • Airport Shuttle Bus (Budget-Friendly):

    Airport shuttle buses operate from the airport to various points in Hangzhou. You can take the bus to a central location like the Hangzhou Railway Station and then take a taxi to the Grand Hyatt. This is a more economical option.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available in Hangzhou. Simply use the Traveloka app to book a ride. This offers a convenient and often cost-effective alternative to taxis.

Tips:

For the most convenient route, consider using a Ride Hailing service via Traveloka. It offers a balance of cost and convenience, allowing you to track your ride and pay easily through the app.

Grand Hyatt Hangzhou Reviews & Summary

Looking for all the details about the Grand Hyatt Hangzhou? You're in the right spot! This hotel consistently receives glowing hotel reviews, making it a top choice for travellers seeking luxury and convenience in Hangzhou. Guests consistently rave about the hotel's prime location, offering easy access to the West Lake and other major attractions. The exceptional service, luxurious amenities, and stunning views are also frequently mentioned as standout features. The hotel's diverse dining options and well-appointed rooms contribute to an unforgettable stay.

Here's a snippet from a recent review: "The Grand Hyatt Hangzhou exceeded all expectations! The location was perfect, the staff were incredibly attentive, and the room was beautifully decorated with breathtaking views. I highly recommend this hotel for anyone visiting Hangzhou."

Grand Hyatt Hangzhou Room Types Available

Choosing the right hotel room type can make all the difference in your stay. The Grand Hyatt Hangzhou offers a variety of categories of hotel rooms to suit every traveller's needs and preferences. From spacious suites to comfortable standard rooms, there's something for everyone.
  • Grand Room:

    These rooms offer comfortable accommodations with city views. Non-smoking options are available.
  • Grand Club Room:

    Enjoy access to the Grand Club Lounge with added amenities and services. These rooms typically offer city or lake views.
  • Lake View Room:

    Wake up to stunning views of the West Lake. These rooms are highly sought after and offer a tranquil retreat.
  • Suites:

    For those seeking extra space and luxury, the hotel offers a range of suites with separate living areas and enhanced amenities. Many suites include bathtubs.
  • Presidential Suite:

    The ultimate in luxury, offering unparalleled space, views, and amenities.

Please note that the Grand Hyatt Hangzhou is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policies, as they may have specific exceptions or requirements.

Hotel Facilities in Grand Hyatt Hangzhou

When choosing a hotel, the hotel facilities available can greatly enhance your overall experience. The Grand Hyatt Hangzhou boasts an impressive array of hotel amenities designed to cater to both adults and children.
  • Swimming Pool:

    Take a refreshing dip in the hotel's indoor swimming pool. Operating hours are typically from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with access to the fully equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained with a dedicated kids' club offering various activities and games.
  • Business Centre:

    Stay connected and productive with access to the hotel's business centre.
  • Multiple Restaurants and Bars:

    Enjoy a variety of dining options, from casual cafes to fine dining restaurants.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Grand Hyatt Hangzhou

Exploring the hotel buffet and restaurant options is a delightful part of any hotel stay. The Grand Hyatt Hangzhou offers a diverse range of culinary experiences to satisfy every palate.
  • Grand Cafe:

    Enjoy a sumptuous buffet breakfast, lunch, or dinner at the Grand Cafe. Prices per person range from SGD 50 to SGD 80, depending on the meal. Opening hours are from 6:30 AM to 10:00 PM.
  • 28 Hubin Road Restaurant:

    Indulge in authentic Hangzhou cuisine at this signature restaurant. Signature dishes include West Lake Fish in Sweet and Sour Sauce.
  • The Grill:

    Savour premium steaks and seafood at The Grill. Prices per person range from SGD 80 to SGD 120.
  • Lobby Lounge:

    Relax with a coffee or cocktail at the Lobby Lounge. Opening hours are from 9:00 AM to 1:00 AM.

Grand Hyatt Hangzhou Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Grand Hyatt Hangzhou offers convenient hotel to airport transfer options to ensure a smooth arrival and departure.

The hotel provides airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Hangzhou using public transport is easy, with several MRT nearby and bus stops nearby the Grand Hyatt Hangzhou.
  • Longxiangqiao Station (龙翔桥站):

    This is the nearest MRT station, located approximately 1 km from the hotel. It's on Line 1 of the Hangzhou Metro.
  • Hubin Road Bus Stop (湖滨路):

    Several bus routes stop along Hubin Road, providing convenient access to various parts of the city.

To use the public transport system, you can purchase a Hangzhou Transportation Card at any metro station or convenience store. Alternatively, you can use mobile payment apps like Alipay or WeChat Pay to pay for your fares.

Nearby Attractions for Family / Kid Friendly

Hangzhou is a fantastic destination for families, with plenty of nearby activities and places to visit nearby. Here are some kid-friendly attractions near the Grand Hyatt Hangzhou:
  • West Lake (西湖):

    A UNESCO World Heritage site, West Lake offers stunning scenery and boat rides. Distance from hotel: Walking distance. Entry: Free (boat rides have a fee).
  • Leifeng Pagoda (雷峰塔):

    A historic pagoda with panoramic views of West Lake. Distance from hotel: 3 km. Entry: Approximately SGD 10.
  • Hangzhou Zoo (杭州动物园):

    Home to a variety of animals from around the world. Distance from hotel: 7 km. Entry: Approximately SGD 7.
  • Song Dynasty Town (宋城):

    A theme park recreating life during the Song Dynasty. Distance from hotel: 15 km. Entry: Approximately SGD 40.
  • China National Tea Museum (中国茶叶博物馆):

    Learn about the history and culture of Chinese tea. Distance from hotel: 8 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in China!

Where to eat near Grand Hyatt Hangzhou (Hangzhou)

Exploring the local food scene is a must when visiting Hangzhou. Here are some nearby dining options to satisfy your cravings:

Cafes/Restaurants:

  • Starbucks (星巴克):

    Located just a short walk from the hotel, perfect for a quick coffee and snack.
  • Pizza Hut (必胜客):

    A familiar option for pizza lovers, located in nearby shopping malls.
  • Wai婆家 (Grandma's Home):

    A popular local chain restaurant serving authentic Hangzhou cuisine.

Local Street Food:

  • Xiaolongbao (小笼包):

    Steamed soup dumplings filled with savory broth and meat.
  • Cong You Ban Mian (葱油拌面):

    Noodles tossed in scallion oil, a simple yet flavorful dish.
  • Jianbing (煎饼):

    A savory crepe filled with eggs, vegetables, and sauces.
  • Baozi (包子):

    Steamed buns filled with meat or vegetable fillings.
  • You Tiao (油条):

    Deep-fried dough sticks, often eaten for breakfast.

Shopping places near Grand Hyatt Hangzhou (Hangzhou)

If you're in the mood for some retail therapy, Hangzhou offers a variety of shopping places nearby.
  • MixC Shopping Mall (万象城):

    A large shopping mall with a wide range of international and local brands.
  • Intime Department Store (银泰百货):

    A popular department store offering fashion, cosmetics, and household goods.
  • Hefang Street (河坊街):

    A historic street with traditional shops selling souvenirs, handicrafts, and local snacks.

Other Places to Stay Near Grand Hyatt Hangzhou

Looking for alternative accommodations? Here are some other hotels in Hangzhou to consider:

Luxury/5–6 Star Hotels Nearby:

  • Four Seasons Hotel Hangzhou at West Lake:

    Offers luxurious accommodations and stunning lake views.
  • Shangri-La Hotel Hangzhou:

    A well-known international hotel brand with excellent service and amenities.
  • Banyan Tree Hangzhou:

    A tranquil resort offering private villas and spa treatments.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in China!

Four-Star Hotels Nearby:

  • Holiday Inn Hangzhou City Center:

    A comfortable and convenient option for business and leisure travellers.
  • Ramada Plaza Hangzhou Haihua:

    Offers well-appointed rooms and a range of facilities.
  • Best Western Premier Hangzhou Meiyuan Hotel:

    Provides a comfortable stay with good value for money.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in China!

Three-Star Hotels Nearby:

  • Hangzhou Tea Boutique Hotel:

    A charming hotel with a tea theme.
  • Home Inn Hangzhou West Lake Broken Bridge:

    A budget-friendly option with a convenient location.
  • 7 Days Inn Hangzhou West Lake:

    Offers basic accommodations at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in China!

Conclusion

Planning your trip to Hangzhou and looking for the perfect place to stay? The Grand Hyatt Hangzhou offers a luxurious and convenient base for exploring this beautiful city. With its prime location, exceptional service, and a wide range of amenities, it's an excellent choice for both business and leisure travellers. Don't wait! Check hotel availability and make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a luxurious suite or a comfortable room, Traveloka has you covered. book cheap hotels in China and discover amazing cheap hotels nearby.

All facilities in Grand Hyatt Hangzhou

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Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Business Facilities

  • Meeting facilities
  • Business center
  • Conference center
  • Conference rooms

Transportation

  • Access to train station (surcharge)
  • Airport transfer
  • Limo or town car service

General

  • Banquet
  • Ballroom
  • Parking

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Hangzhou

Important Note
  • Fee for buffet breakfast: approximately CNY 198 per person
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Hangzhou
388
Number of floors in Grand Hyatt Hangzhou
8
Another facilities in Grand Hyatt Hangzhou
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Grand Hyatt Hangzhou

Is Grand Hyatt Hangzhou parking free for hotel guests, and do you offer valet parking services?
Parking at the Grand Hyatt Hangzhou is not complimentary for hotel guests. We do, however, offer valet parking services for your convenience. For specific pricing and availability of both hotel parking and valet parking, please contact the hotel directly or check our website.
Does Grand Hyatt Hangzhou offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Grand Hyatt Hangzhou. To clarify, the hotel's policy on hotel smoking rooms and designated smoking areas may vary. It's best to contact the Grand Hyatt Hangzhou directly to confirm their current policy regarding smoking. They can provide the most up-to-date and accurate information on whether they offer any designated smoking areas or rooms.
Does Grand Hyatt Hangzhou offer free hotel Wi-Fi for guests during their stay?
Yes, complimentary hotel WiFi is available to all guests throughout their stay at the Grand Hyatt Hangzhou. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact the hotel reception for assistance with your hotel wifi connection.
Where is the nearest MRT station or bus stops nearby Grand Hyatt Hangzhou? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from the Grand Hyatt Hangzhou; a nearby MRT station isn't directly adjacent but easily accessible via a short taxi or bus ride. For visitor attractions near me, you'll find the West Lake, a stunning natural landmark, and the charming Leifeng Pagoda within easy reach, offering a blend of natural beauty and historical significance. Plenty of things to do nearby cater to various interests.
Is Grand Hyatt Hangzhou a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Grand Hyatt Hangzhou. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Grand Hyatt Hangzhou

Traveloka (6)
Other sources (395)
8.3
Very Good
From 6 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.5

Meal

9.5

Location

9.0

Service and Facilites

9.5

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迦南
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
It was wonderful, satisfied with this hotel, will book again, thank you Traveloka.
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S***M
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The hotel amenities and F&B was really good! To have a good view of the Hangzhou West Lake, prefer to stay on the 8th floor. I should said the hotel breakfast buffet spread was really good with wide varieties to choose from.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.