8.5
/10
Very Good
477 reviews

What Guests Say About Their Stay

S***M

9.7
/ 10
The hotel amenities and F&B were really good! To have a good view of the Hangzhou West Lake, prefer to stay on the 8th floor. I should say the hotel breakfast buffet spread was really good with wide varieties to choose from.

RAY

10.0
/ 10
This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.

Joanna

10.0
/ 10
It was a great stay! Felt welcome from the moment I step in! Suggest to upgrade to have the lake view. U will not regret it. The rooms were clean and the staff are all very friendly. Worth the price tag!

Martin

10.0
/ 10
Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists
In the Area
See Map
28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Grand Hyatt Hangzhou is a hotel is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Hangzhou

28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
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Lobby Grand Hyatt Hangzhou
Lobby 2 Grand Hyatt Hangzhou

Discover More About Grand Hyatt Hangzhou

Grand Hyatt Hangzhou: An Unforgettable Stay in Zhejiang

Discover the epitome of luxury and comfort at the Grand Hyatt Hangzhou, a premier destination for discerning travelers seeking an exceptional experience in the heart of Zhejiang, China. This exquisite hotel offers a harmonious blend of sophisticated design, world-class amenities, and unparalleled service, ensuring every moment of your stay is memorable. Whether you're visiting for business or leisure, the Grand Hyatt Hangzhou promises an oasis of tranquility and elegance, perfectly situated to explore the vibrant culture and breathtaking landscapes of this dynamic region. Room rates at Grand Hyatt Hangzhou start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Hyatt Hangzhou Location

Nestled in the vibrant heart of Hangzhou, specifically within the bustling Binjiang District, the Grand Hyatt Hangzhou offers a prime location for both business and leisure travelers. Situated at 28 Hu Bin Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007, the hotel provides convenient access to the city's key attractions and business hubs. It is approximately a 30-minute drive from the city center, offering a peaceful retreat while remaining connected to the urban pulse. For those arriving by air, the hotel is roughly a 45-minute drive from Hangzhou Xiaoshan International Airport (HGH), making your journey seamless. The surrounding area is known for its modern infrastructure and scenic views of the Qiantang River, creating an atmosphere that is both sophisticated and serene, ideal for a relaxing getaway or a productive business trip.

Grand Hyatt Hangzhou Facilities & Services

Facilities for guests at Grand Hyatt Hangzhou are designed to cater to every need, ensuring a comfortable and enriching stay. The hotel boasts a state-of-the-art fitness center, open 24 hours, for guests to maintain their workout routines. For ultimate relaxation, the luxurious spa offers a range of rejuvenating treatments, with services typically ranging from PHP 3,000 to PHP 8,000, and is open from 10:00 AM to 10:00 PM. Families will appreciate the indoor swimming pool, a perfect spot for both adults and children to enjoy, operating from 6:00 AM to 10:00 PM. Additionally, the hotel provides complimentary shuttle service to nearby popular shopping destinations and business districts, running at scheduled intervals throughout the day. Free parking space is also available for guests who prefer to drive.

Grand Hyatt Hangzhou Room Types

The room types of Grand Hyatt Hangzhou offer a diverse selection to suit every preference, each designed with elegance and comfort in mind. Guests can choose from a variety of well-appointed rooms and suites, including the Deluxe King Room with a City View, the Deluxe Twin Room with a Garden View, and the luxurious Grand Suite. All rooms are designated as non-smoking to ensure a fresh and pleasant environment. A key feature in many of our rooms is the presence of a relaxing bathtub, perfect for unwinding after a long day. While the hotel does not currently offer pet-friendly rooms, we are committed to maintaining a pristine environment for all our guests.

Grand Hyatt Hangzhou Dining & Restaurants

Indulge your palate with an exquisite culinary journey at Grand Hyatt Hangzhou's diverse dining venues. The hotel features "The Lounge," a sophisticated space perfect for casual meetings or enjoying afternoon tea, with light bites and beverages typically priced between PHP 500 to PHP 1,500, open from 10:00 AM to 11:00 PM. For an authentic taste of local and international flavors, "5 Elements" offers a lavish buffet experience, with dinner priced around PHP 2,500 to PHP 4,000 per person, and operating hours from 6:00 PM to 10:00 PM. The "View Lounge" provides a chic setting for evening cocktails and light snacks, with drinks starting from PHP 700, open from 5:00 PM to 1:00 AM. Each dining outlet promises a unique ambiance and exceptional service to complement your meal.

Grand Hyatt Hangzhou Nearby Attractions and Activities

Explore the rich tapestry of Hangzhou's attractions, conveniently accessible from the Grand Hyatt Hangzhou. Immerse yourself in the natural beauty of **West Lake**, a UNESCO World Heritage site renowned for its picturesque scenery and historical significance, just a short drive away. Discover the tranquility of the **Lingyin Temple**, one of China's most famous Buddhist temples, offering a serene escape and stunning architecture. For a taste of local culture and commerce, a visit to the **Hefang Street** is a must, where you can find traditional crafts, local snacks, and vibrant street life. Experience the modern marvel of the **Qiantang River Bridge**, an iconic landmark offering impressive views, especially during the tidal bore season. For those interested in art and history, the **Zhejiang Provincial Museum** showcases a remarkable collection of cultural artifacts. If you are looking for other activities around Grand Hyatt Hangzhou, check out the best deals on Traveloka: Recommended activities in Hangzhou!

How to Get to Grand Hyatt Hangzhou from the Airport

Navigating your journey to the Grand Hyatt Hangzhou from Hangzhou Xiaoshan International Airport (HGH) is straightforward, with several convenient options available. The most direct and comfortable method is to utilize the hotel's private **airport transfer service of Grand Hyatt Hangzhou**, which can be pre-booked for a seamless arrival. Alternatively, you can opt for metered taxis readily available at the airport, with an estimated fare of PHP 1,500 to PHP 2,000, depending on traffic conditions. For a more economical choice, airport premium buses operate regularly to various points in the city, from which you can take a short taxi or ride-hailing service to the hotel. The estimated travel time from the airport is approximately 45 minutes. You can also explore various airport transfer services for competitive rates.

Summary of Why You Should Choose to Stay at Grand Hyatt Hangzhou

Choosing the Grand Hyatt Hangzhou for your next getaway guarantees an experience filled with luxury, comfort, and exceptional service. The hotel offers outstanding facilities, including a well-equipped fitness center, a rejuvenating spa, and a beautiful swimming pool, ensuring relaxation and recreation for all guests. Its prime location provides easy access to Hangzhou's most captivating attractions, from the serene West Lake to the vibrant Hefang Street. The diverse dining options promise a culinary adventure, catering to every palate. With excellent **room availability at Grand Hyatt Hangzhou**, you can be sure to find the perfect accommodation to suit your needs. For the best rates and a hassle-free experience, consider **booking Grand Hyatt Hangzhou** through Traveloka. Book budget hotels in Zhejiang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Grand Hyatt Hangzhou

Bar, Cafe and Lounge Grand Hyatt Hangzhou
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Hangzhou
Swimming Pool
Entertainment Facility Grand Hyatt Hangzhou
Entertainment Facility
Fitness Center Grand Hyatt Hangzhou
Fitness Center
Functional Hall Grand Hyatt Hangzhou
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Ballroom
  • Parking

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Airport transfer
  • Limo or town car service

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Hangzhou

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt), Parking height restrictions apply, Cashless transactions are available, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately CNY 198 per person
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 292 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Hangzhou
388
Number of floors in Grand Hyatt Hangzhou
8
Another facilities in Grand Hyatt Hangzhou
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Grand Hyatt Hangzhou

What are available facilities at Grand Hyatt Hangzhou?
There are top facilites at Grand Hyatt Hangzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Hangzhou?
The standard check-in time at Grand Hyatt Hangzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Hangzhou provide breakfast?
Yes, Grand Hyatt Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Hangzhou?
Grand Hyatt Hangzhou is a 5.0-star hotel.
How many floors does Grand Hyatt Hangzhou have?
Grand Hyatt Hangzhou has 8 floors.
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More Reviews from Other Guests in Grand Hyatt Hangzhou

Overall Ratings & Reviews Grand Hyatt Hangzhou

Traveloka (9)
Other sources (468)
8.6
Very Good
From 468 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Hangzhou

Number of reviews per page
20
40
Top reviews
RAY
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.
Rayson
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

There were shut stain in the toilet bowl when we check in. The room was also not ready by 3pm.
KuanKhengCandy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great customer oriented service!
Corinna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location! Excellent service!
Joanna
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was a great stay! Felt welcome from the moment I step in! Suggest to upgrade to have the lake view. U will not regret it. The rooms were clean and the staff are all very friendly. Worth the price tag!
CHONG
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice room. Superd location
Lucy
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Location excellent, well trained staff
George
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice location with good service
Sheng
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great view and great experience
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists
SHEN
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Noise soundproof can be improved. Inside room u can hear outside peopke talking. And access for vehivle is not so friendly now maybe the construction, but is not up to hotel. All rest is excellent!
SHI
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everything excellent during our stay at the hotel.
Maria Celina
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good. Very good location.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent location on the lake. Third time staying at this location.
Hoi Ching
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options. Also good service.
Malcolm
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lake veiw was more a roof than lake
David
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The area is beautiful
Jeff
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Good location to west lake.
Jordick
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The lighting in the room is too bright. No light dimmer.
WEILIN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

My family booked three rooms in this hotel, my room has strong unpleasant small while other two didn’t have. It seemed from the previous guests smoked. This hotel should be smoke free hotel but many people especially those taxi drivers just smoke in front door to wait guess to take their taxis which made us to go through their smoking “wall”, hotel manager should enforce them not to smoke in front door (should be much further away from the door)
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Hangzhou

Traveloka (9)
Other sources (468)
8.6
Very Good
From 468 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Hangzhou

Number of reviews per page
20
40
Top reviews
RAY
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.
Rayson
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

There were shut stain in the toilet bowl when we check in. The room was also not ready by 3pm.
KuanKhengCandy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great customer oriented service!
Corinna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location! Excellent service!
Joanna
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was a great stay! Felt welcome from the moment I step in! Suggest to upgrade to have the lake view. U will not regret it. The rooms were clean and the staff are all very friendly. Worth the price tag!
CHONG
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice room. Superd location
Lucy
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Location excellent, well trained staff
George
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice location with good service
Sheng
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great view and great experience
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists
SHEN
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Noise soundproof can be improved. Inside room u can hear outside peopke talking. And access for vehivle is not so friendly now maybe the construction, but is not up to hotel. All rest is excellent!
SHI
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everything excellent during our stay at the hotel.
Maria Celina
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good. Very good location.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent location on the lake. Third time staying at this location.
Hoi Ching
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options. Also good service.
Malcolm
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lake veiw was more a roof than lake
David
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The area is beautiful
Jeff
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Good location to west lake.
Jordick
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The lighting in the room is too bright. No light dimmer.
WEILIN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

My family booked three rooms in this hotel, my room has strong unpleasant small while other two didn’t have. It seemed from the previous guests smoked. This hotel should be smoke free hotel but many people especially those taxi drivers just smoke in front door to wait guess to take their taxis which made us to go through their smoking “wall”, hotel manager should enforce them not to smoke in front door (should be much further away from the door)
Read More
Number of reviews per page
20
40