Axiom Park Hotel

The member of staff on the front desk was lovely and helpful. Hotel was easy to find and clean. Room itself and the hotel in general need some TLC.

Staff were courteous and helpful and an okay price for a decent location for our needs. Secure parking available, as per their advert but with an additional charge but it's not an unreasonable rate for London. BUT the family studio room needs some work! Plaster missing from ceiling above bed, aircon/heating not working (windows were open when we got there with an unpleasant smell in the room) and the heating was not working so pretty cold! TV not working. Shower head needs replacing. The room generally needs quite a bit of attention and redecoration.

Jay on reception was excellent, extremely helpful. However the bed was really quite uncomfortable (very wobbly if your partner moved slightly!) and the pillows were thin. Great parking thiugh

Room smelled off burning insect or smoke al night felt sick the following morning had to leave the window open all night to air the room out, all my clothes stinks of a burning smell had to wash everything. Complain to the guy on the desk but told it was the only room available which was strange because you are rooms available on the website. Definitely avoid for your own safety and well being

The room looked NOTHING like the picture - dirty walls with fingerprints all over, a single bed was added to the room which wasn’t requested, glassware was dirty, the bathroom was very unpleasant, the bed was uncomfortable (2 single mattresses put together) Additionally the staff was not helpful at all and wasn’t willing to cooperate in any way. A massive scam. Incorrect misleading marketing - very dirty hotel I wouldn’t recommend to anyone to stay there even for one night.

The room was very dusty. And the hallways and elevator smelled like marijuana and smoke. There was a fan in our room with no knob and the sink would not stop dripping. Went to use the restroom in the middle of the night and the floor was flooded so they moved us to another room that had a lot of dust and the sink dripped in that one as well. There is no cover on the bottom mattress and it was dirty. We did not stay as long as we were supposed to

The room was okay. But lots of issues. Lights flickering constantly in the bathroom. There is no extractor fan. The tap in the kitchen wobbles like crazy. The worst bit was the bed- had sunken holes in it and was very uncomfortable. The shower was great though and the staff were nice but this was not good value for money. And would not stay again. We were a party of two rooms. The other room had to be changed as there were stains on the bed and the toilet was broken. It’s a bit of a shambles! We also messages them well in advance to ask for rooms on the same floor which were ignored. They’re so not monitor messages or reply to customers - so don’t rely on that.

Room was OK. Bathroom a little tired. Lots of noise from the main road. Reception area lacks character

Room was very tired looking and not clean

Loud neighbours

The bed was broken. There was a drip Above the shower head, asked for an iron without an ironing board. It should have been a double room but it was set up as a family room, the family room was cancelled a week ago keeping the one room as a double only.

The room need serious attention. Only half a curtain covering 1 window, vents on windows taped or filled with paper, hole near the bed, poor lumpy bed, covers and fittings missing in the bathroom. Basicslly nothing like the pictures

I wouldn't recommend. I had a curtain missing due to being damaged, mould round the window's, a TV that didn't work, a shower that drenched the floor, missing lampshades next to the bed and an underground car garage under my room with a very noisy automatic door every time a vehicle entered or left the garage.

Staff were friendly, price was reasonable and location was good. The room was unclean, the shower door was completely broken and off the hinges. The window didn’t shut properly and the heating didn’t work so I was absolutely freezing! Half of the plug sockets were also not working and the sink in the bathroom was leaking onto the floor. Luckily I was only staying for one night after attending an event but I wouldn’t book again.

Terrible customer service window was smashed on arrival. Staff tried to blame me no attempt to fix it. No attempt to move me. The room was freezing cold.

The room was nothing like advertised on your website and the lock on the door was not secure. We did not feel safe and did not sleep there.

Reception staff polite and welcoming Room was clean and nice. Great location for

Needed a ask for a couple of forks. Larger/dinner plates would be better.

Lovely staff…. Room wasn’t up to standard… needs an update..

Great location, friendly staff BUT the hotel is in need of a lot of care and attention. Broken floor tiles, leaking blocked shower, chipped paintwork, etc