Clayton Hotel Birmingham

Hotels
8.4
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Johan Jinata

8.5
/ 10
The receptionist Maria was the best, she was very helpful and a very pleasant person.

Mark

10.0
/ 10
The only issue was the parking It’s a 10 minute walk (min) and with luggage it’s not brilliant unfortunately. Make sure you park in B4 parking to get your discount code otherwise it’s expensive!

Ira

10.0
/ 10
I had a great stay at this hotel. The location was perfect—just a short walk to restaurants and the shopping center. The room was nice, clean, and comfortable. I would definitely stay here again.

Adam

10.0
/ 10
Hotel was great and accommodating. The breakfast was amazing. Staff member Kevin was so professional, polite, knowledgeable and a credit to this business.
In the Area
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85 Albert Street, Birmingham City Centre, City and Borough of Birmingham, England, B5 5JE

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Bullring & Grand Central
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What's around Clayton Hotel Birmingham

85 Albert Street, Birmingham City Centre, City and Borough of Birmingham, England, B5 5JE
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Lobby Clayton Hotel Birmingham
Exterior 2 Clayton Hotel Birmingham

Discover More About Clayton Hotel Birmingham

General


Near Bullring & Grand Central

Location


With a stay at Clayton Hotel Birmingham, you'll be centrally located in Birmingham, within a 10-minute walk of Bullring & Grand Central and Birmingham Cathedral. This hotel is 1.6 mi (2.6 km) from Utilita Arena Birmingham and 1.7 mi (2.8 km) from International Convention Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Moor Street Railway Station - 0.1 km / 0.1 mi
Aston University - 0.3 km / 0.2 mi
Millennium Point - 0.4 km / 0.2 mi
Birmingham City University - 0.5 km / 0.3 mi
High Street - 0.5 km / 0.3 mi
Thinktank Birmingham Science Museum - 0.5 km / 0.3 mi
Bullring & Grand Central - 0.6 km / 0.4 mi
Birmingham Children's Hospital - 0.6 km / 0.4 mi
St Martins in the Bull Ring - 0.6 km / 0.4 mi
The Eastside Rooms - 0.7 km / 0.5 mi
Birmingham Cathedral - 0.8 km / 0.5 mi
O2 Institute - 0.8 km / 0.5 mi
Victoria Square - 1 km / 0.6 mi
The Arcadian - 1 km / 0.6 mi
Birmingham Town Hall - 1.1 km / 0.7 mi

The nearest airports are:
Birmingham Airport (BHX) - 24.3 km / 15.1 mi
Coventry (CVT) - 48.9 km / 30.4 mi

The preferred airport for Clayton Hotel Birmingham is Birmingham Airport (BHX).

Renovations


The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:

  • One of the dining venues
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Facilities


Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.

Dining


Enjoy British cuisine at Grill Restaurant, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 218 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Clayton Hotel Birmingham

Bar, Cafe and Lounge Clayton Hotel Birmingham
Bar, Cafe and Lounge
Fitness Center Clayton Hotel Birmingham
Fitness Center
Functional Hall Clayton Hotel Birmingham
Functional Hall
Common Space Clayton Hotel Birmingham
Common Space
Lobby Clayton Hotel Birmingham
Lobby

General

  • Banquet
  • Ballroom
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Express check-out
  • 24-hour Receptionist

Accessibilty

  • Accessibility equipment
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Conference center

Transportation

  • Storage

Food and Drinks

  • Breakfast

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Clayton Hotel Birmingham

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 14 per stay (1640 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No rollaway/extra beds available, Green Tourism Program, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Clayton Hotel Birmingham
218
Number of floors in Clayton Hotel Birmingham
7
Another facilities in Clayton Hotel Birmingham
Banquet, Ballroom, Terrace, Smoke-free area, Safety deposit box

Frequently asked questions about Clayton Hotel Birmingham

What are available facilities at Clayton Hotel Birmingham?
There are top facilites at Clayton Hotel Birmingham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Clayton Hotel Birmingham?
The standard check-in time at Clayton Hotel Birmingham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Clayton Hotel Birmingham provide breakfast?
Yes, Clayton Hotel Birmingham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Clayton Hotel Birmingham?
Clayton Hotel Birmingham has a 4.0-star rating.
How many floors does Clayton Hotel Birmingham have?
Clayton Hotel Birmingham has 7.
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Clayton Hotel Birmingham reviews and ratings

Overall Ratings & Reviews Clayton Hotel Birmingham

Traveloka (3)
Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveller Reviews Clayton Hotel Birmingham

Number of reviews per page
20
40
Top reviews
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean nice rooms and nice customer service.
Omer
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great
Ifeanyi
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good
Sona
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Worse experience No parking Also been charged 2 twice online and on desk Also I payed for breakfast but didn’t get my breakfast and didn’t get A refund Very poor service n no help at all Very disappointed No recommend
Akisha
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean. A little small for 3 people but we made do as 1 night. Could have done with another chair or 2 - there was just one at the desk. Parking is nearby 5-8min walk. Would be good if hotel provided clear directions for walking from the car park to the hotel.
Mark
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The only issue was the parking It’s a 10 minute walk (min) and with luggage it’s not brilliant unfortunately. Make sure you park in B4 parking to get your discount code otherwise it’s expensive!
Nelissa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were excellent. Hotel clean. Room comfortable
Dija
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

fancy. staff is helpful and very friendly.
Derrick
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I booked a 2 night stay. The first night was extremely terrible and was ruined as I was put in an interconnecting room with strangers. This is unacceptable as there's no soundproofing between the interconnecting doors, so I could hear the next door guest's talking, laughing, TV/ devices, and even rustling of paper. They were not being particularly loud (except the odd blaring of media / laughing) but the noise meant I could not sleep. They left the room around 12am and came back around 3am (which woke me up). I called reception to ask for 1) another room the next day, and 2) help with telling them to quieten down, but she was really unattentive and said that "if they were coming in at 3am in the morning they would be sleeping soon, and the hotel was fully booked so no spare rooms". I explained to her they were still up at 3.30am, so then she sent Security to knock on their door but to no avail. After half an hour, I had to knock on the interconnecting door for them to stop talking and doing whatever they were doing on their device and go to sleep. I felt extremely disappointed with this receptionist's attitude, being put in an interconnecting room, and had the worst night in all my hotel stays. Strangers should not be put in interconnecting rooms - it's disrespectful to guests. The next day, I went down to reception to ask again for another room, and thankfully a different receptionist was helpful and put me in a new room.
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Ashley
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was nice, clean, and large, but the service was disappointing. The corridors were noisy past midnight and with takeaway food trays in the morning (930am) so floors clearly hadn't been checked. We were also surprised the bar closed at midnight on a Saturday. Staff refused to honor our Expedia "22% off" discount for breakfast but neither reception or dining at the lunch advised us of us and breakfast service made me uncomfortable, I was asked for payment while making tea rather than waiting until I was seated.
Read More
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Easy check-in and clean room.
Ira
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I had a great stay at this hotel. The location was perfect—just a short walk to restaurants and the shopping center. The room was nice, clean, and comfortable. I would definitely stay here again.
Julie
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Disappointed to be told car parking £14.00 and check out with your parking ticket and told will be 14.00 , charged £20.00
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel and good location
Herve
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Apart from the fact I didn't get an upgrade and discount on my meals, the phone died so I had to walk to reception, tv didn't work very well, this morning I had a water fault in my shower. I'm not sure I will return to this hotel next time
Jean
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel was fine. Bathroom door on inside was old wood flaking at the bottom - not a good sight. More tea/water stations in the dining area. No fresh fruit available at breakfast. Staff in the restaurant in the evening were very helpful and evening meal was delicious
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was great and accommodating. The breakfast was amazing. Staff member Kevin was so professional, polite, knowledgeable and a credit to this business.
Alexandria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Able to fit 3 in a room, clean, modern, night staff especially lovely letting us back in! Can’t fault
siobhan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

lovely stsy but refused a late chrckout.
JANE
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The breakfast had lots of choice .staff very friendly and helpful. Issues with rhe room promptly sorted out. Clean comfortable room . Hotel location very good close to centre of town and well serviced with buses.
Number of reviews per page
20
40

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Others 4 Clayton Hotel Birmingham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Clayton Hotel Birmingham

Traveloka (3)
Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Clayton Hotel Birmingham

Number of reviews per page
20
40
Top reviews
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean nice rooms and nice customer service.
Omer
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great
Ifeanyi
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good
Sona
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Worse experience No parking Also been charged 2 twice online and on desk Also I payed for breakfast but didn’t get my breakfast and didn’t get A refund Very poor service n no help at all Very disappointed No recommend
Akisha
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean. A little small for 3 people but we made do as 1 night. Could have done with another chair or 2 - there was just one at the desk. Parking is nearby 5-8min walk. Would be good if hotel provided clear directions for walking from the car park to the hotel.
Mark
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The only issue was the parking It’s a 10 minute walk (min) and with luggage it’s not brilliant unfortunately. Make sure you park in B4 parking to get your discount code otherwise it’s expensive!
Nelissa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were excellent. Hotel clean. Room comfortable
Dija
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

fancy. staff is helpful and very friendly.
Derrick
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I booked a 2 night stay. The first night was extremely terrible and was ruined as I was put in an interconnecting room with strangers. This is unacceptable as there's no soundproofing between the interconnecting doors, so I could hear the next door guest's talking, laughing, TV/ devices, and even rustling of paper. They were not being particularly loud (except the odd blaring of media / laughing) but the noise meant I could not sleep. They left the room around 12am and came back around 3am (which woke me up). I called reception to ask for 1) another room the next day, and 2) help with telling them to quieten down, but she was really unattentive and said that "if they were coming in at 3am in the morning they would be sleeping soon, and the hotel was fully booked so no spare rooms". I explained to her they were still up at 3.30am, so then she sent Security to knock on their door but to no avail. After half an hour, I had to knock on the interconnecting door for them to stop talking and doing whatever they were doing on their device and go to sleep. I felt extremely disappointed with this receptionist's attitude, being put in an interconnecting room, and had the worst night in all my hotel stays. Strangers should not be put in interconnecting rooms - it's disrespectful to guests. The next day, I went down to reception to ask again for another room, and thankfully a different receptionist was helpful and put me in a new room.
Read More
Ashley
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was nice, clean, and large, but the service was disappointing. The corridors were noisy past midnight and with takeaway food trays in the morning (930am) so floors clearly hadn't been checked. We were also surprised the bar closed at midnight on a Saturday. Staff refused to honor our Expedia "22% off" discount for breakfast but neither reception or dining at the lunch advised us of us and breakfast service made me uncomfortable, I was asked for payment while making tea rather than waiting until I was seated.
Read More
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Easy check-in and clean room.
Ira
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I had a great stay at this hotel. The location was perfect—just a short walk to restaurants and the shopping center. The room was nice, clean, and comfortable. I would definitely stay here again.
Julie
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Disappointed to be told car parking £14.00 and check out with your parking ticket and told will be 14.00 , charged £20.00
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel and good location
Herve
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Apart from the fact I didn't get an upgrade and discount on my meals, the phone died so I had to walk to reception, tv didn't work very well, this morning I had a water fault in my shower. I'm not sure I will return to this hotel next time
Jean
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel was fine. Bathroom door on inside was old wood flaking at the bottom - not a good sight. More tea/water stations in the dining area. No fresh fruit available at breakfast. Staff in the restaurant in the evening were very helpful and evening meal was delicious
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel was great and accommodating. The breakfast was amazing. Staff member Kevin was so professional, polite, knowledgeable and a credit to this business.
Alexandria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Able to fit 3 in a room, clean, modern, night staff especially lovely letting us back in! Can’t fault
siobhan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

lovely stsy but refused a late chrckout.
JANE
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The breakfast had lots of choice .staff very friendly and helpful. Issues with rhe room promptly sorted out. Clean comfortable room . Hotel location very good close to centre of town and well serviced with buses.
Number of reviews per page
20
40