Clayton Hotel Birmingham

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8.4
Very Good
1,008 reviews

What Guests Say About Their Stay

Johan Jinata

8.5
/ 10
The receptionist Maria was the best, she was very helpful and a very pleasant person.

Keanu Oneal Dante

10.0
/ 10
I don’t complain about much but don’t charge for a late fee when I’ve tried to call you numerous times on a broken phone & additionally don’t charge me with full knowledge that I’ve paid for a junior suite with a tv that doesn’t function for a 2 day stay. Other than that amazing location and amazing staff & amenities overall stay very very good would recommend other than that one personal issue

Frederick

10.0
/ 10
The accommodations were exceptional, and I encountered no issues whatsoever. The location was outstanding, and the staff provided exemplary service.

Sara

10.0
/ 10
Great room - not much in the way of toiletries but the basic handwash and shower wash were ok. Only used the bar which was good. Very slow on reception - even though we checked in online we still had to wait over 10 minutes for them to process a customer in front of us, so we could collect the key. I didn't see the point in checking in online if we still had this wait. Two people on reception and about 8 people waiting to check in or get keys.
In the Area
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85 Albert Street, Birmingham City Centre, City and Borough of Birmingham, England, B5 5JE

Main Facilities

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Laundry service
Luggage storage
Elevator
Fitness center
Express check-out
Outdoor facilities
Clayton Hotel Birmingham is located in area / city Birmingham City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Clayton Hotel Birmingham

85 Albert Street, Birmingham City Centre, City and Borough of Birmingham, England, B5 5JE
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Discover More About Clayton Hotel Birmingham

General
Near Bullring & Grand Central

Location
With a stay at Clayton Hotel Birmingham, you'll be centrally located in Birmingham, within a 10-minute walk of Bullring & Grand Central and Birmingham Cathedral. This hotel is 1.6 mi (2.6 km) from Utilita Arena Birmingham and 1.7 mi (2.8 km) from International Convention Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Moor Street Railway Station - 0.1 km / 0.1 mi
Aston University - 0.3 km / 0.2 mi
Millennium Point - 0.4 km / 0.2 mi
Shopping District - 0.4 km / 0.2 mi
Corporation Street - 0.4 km / 0.3 mi
Bullring & Grand Central - 0.5 km / 0.3 mi
Birmingham City University - 0.5 km / 0.3 mi
High Street - 0.5 km / 0.3 mi
Thinktank Birmingham Science Museum - 0.5 km / 0.3 mi
Rotunda - 0.6 km / 0.4 mi
Birmingham Children's Hospital - 0.6 km / 0.4 mi
St Martins in the Bull Ring - 0.6 km / 0.4 mi
The Eastside Rooms - 0.7 km / 0.5 mi
Birmingham Cathedral - 0.8 km / 0.5 mi
O2 Institute - 0.8 km / 0.5 mi

The nearest major airport is Birmingham Airport (BHX) - 24.3 km / 15.1 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:

  • One of the dining venues
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Facilities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.

Dining
Enjoy British cuisine at Grill Restaurant, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 218 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Clayton Hotel Birmingham

Fitness Center Clayton Hotel Birmingham
Fitness Center
Functional Hall Clayton Hotel Birmingham
Functional Hall
Common Space Clayton Hotel Birmingham
Common Space
Lobby Clayton Hotel Birmingham
Lobby
Exterior Clayton Hotel Birmingham
Exterior

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Terrace

Accessibilty

  • Accessibility equipment
  • Accessible path of travel

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Conference center
  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Clayton Hotel Birmingham

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses some wind and solar energy
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Clayton Hotel Birmingham
218
Number of floors in Clayton Hotel Birmingham
7
Another facilities in Clayton Hotel Birmingham
Vegetarian meal, Breakfast, Outdoor facilities, Free WiFi, Banquet

Frequently asked question in Clayton Hotel Birmingham

What is normal check-in & check-out time at Clayton Hotel Birmingham?
The standard check-in time at Clayton Hotel Birmingham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Clayton Hotel Birmingham provide breakfast?
Yes, Clayton Hotel Birmingham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Clayton Hotel Birmingham
Clayton Hotel Birmingham has a 4.0-star rating.
How many floors does Clayton Hotel Birmingham have?
Clayton Hotel Birmingham has 7.
How many rooms are available at Clayton Hotel Birmingham
Clayton Hotel Birmingham has 218.
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More Reviews from Other Guests in Clayton Hotel Birmingham

Overall Ratings & Reviews Clayton Hotel Birmingham

Traveloka (3)
Other sources (1,005)
8.4
Very Good
From 1,005 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews Clayton Hotel Birmingham

Number of reviews per page
20
40
Top reviews
Samet
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was not happy with m stay there was hairs around the room. I would like a full refund please. Thanks
Keanu Oneal Dante
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I don’t complain about much but don’t charge for a late fee when I’ve tried to call you numerous times on a broken phone & additionally don’t charge me with full knowledge that I’ve paid for a junior suite with a tv that doesn’t function for a 2 day stay. Other than that amazing location and amazing staff & amenities overall stay very very good would recommend other than that one personal issue
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Frederick
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The accommodations were exceptional, and I encountered no issues whatsoever. The location was outstanding, and the staff provided exemplary service.
Fatma
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There was no any kind of amentities
Sanga
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No hot chocolate available 😢
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything about this room and the staff were excellent!
Peter
icon-Friends and family with Friends
Friends and family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Positives: The staff were very polite, the beds were comfy and the room was generally clean overall (save the top of the mirror). Negatives: The air con in the room did not work, so the room temperature was 27C all night with no way of opening the window. They knew this, because there were two fans in the wardrobe and because I overheard the check-in staff questioning whether they should use the room I was given (they were fully booked, so "had to"). I was not told about the air con not working, which is incredibly poor to just hope that people aren't going to notice/complain. The main shower head was also broken, making it unusable unless you fancied the idea of sitting underneath a strong tap. Luckily the second shower head was fine. Overall: I do not believe the room should have been available to book with the air conditioning not working, particularly considering the price. This is why I'm leaving this negative review.
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Abdar
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No fridge in our standard room. The carpet in our room was the dirtiest I have ever seen in any room —- stains everywhere . This is not a 4 star establishment .
Hussain
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Whole trip was underwhelming. Rooms are lovely and clean. Hotel is very busy reception cannot help with things like bringing hairdryers… the soap dispenser was broken.
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great room - not much in the way of toiletries but the basic handwash and shower wash were ok. Only used the bar which was good. Very slow on reception - even though we checked in online we still had to wait over 10 minutes for them to process a customer in front of us, so we could collect the key. I didn't see the point in checking in online if we still had this wait. Two people on reception and about 8 people waiting to check in or get keys.
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Maisie
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean, the staff were lovely and the foyer was beautiful!
Dean
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room card didint work first time. Tried to charge me for breakfast when I already paid. Air con stopped working overnight. Breakfast food not bad, but no staff around.
Joseph
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A decent stay but air con was on maintenance mode, the smart tv wasn’t working and only had a couple of regular channels. I didn’t have the time to ask the staff to fix as was on an in and out Business trip and tired - so was more of an inconvenience - they possibly would have fixed if they had the opportunity.
Mike
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel reasonably priced for the area and convenient for the city centre. Bar was nice and prices OK for a hotel. Staff were friendly and helpful. Would have got five stars but little things were not quite right. For example there was a USB port in the room but t did not work. No sweeteners on the coffee try. These are picky things and I would stay here again. Only stayed one night so cannot say if things would have been sorted if I had brought them to the staffs attention.
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Robert
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Quick check-in, helpful and friendly staff, clean and modern rooms (bed v comfortable, HDTV). Breakfast and coffee exceeded expectations too. Better than the places on Broad Street!
Shameerah
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This was the 02nd time I stayed at Clayton in June, and both occasions the Air conditioning was not working, and as it is very hot at night, it was unbearably hot. I felt that it has never been maintained or repaired. This is quite annoying with this heat, and especially i booked this place to treat my family, and could not enjoy the stay at the hotel due to the A.C not working and had to spent time at the Reception desk negotiating to have another room, which was not the case.
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Morgan
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I stayed at the Clayton Hotel Birmingham a few times about 12 years ago and remember it being quite stylish and well maintained (I don't think it had been open that long). Sadly, this time was a disappointment, with dirty stained carpets, bathroom fittings with missing covers and a very uninspiring room (with one USB port and not near the bed!). I was paying for a second room for family members so wanted a hotel that they would feel special in - this wasn't the case. The positive aspects were i) a gym that isn't just a bedroom with a few running machines in (shame they don't have a water machine in the gym though), ii) very helpful and friendly staff and iii) located in, what feels like, a safe area and not far from New Street and Moor Street stations. I hope a bit of a refurbishment is planned, as there are far nicer hotels available for a similar price.
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Steven
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel in a good location. Modern spacious room although the TV is of a budget design with no smart features which is becoming more common in mid range hotels. Staff were friendly and helpful and the food choice and quality at breakfast was excellent.
Paul
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Always a great stay at The Clayton!
Sandra
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Easy online check-in made arrival quick and hassle-free, with fast service at reception. My allocated room wasn’t quite ready when I arrived, so I was kindly upgraded, which was a lovely surprise. I ended up with a spacious room and a super king-size bed all to myself. I attended a conference at the hotel, and both the service and the food were excellent throughout. The staff were professional and attentive, helping to make the experience very enjoyable. If I am ever in Birmingham again, I will definitely stay at the Clayton Hotel.
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Number of reviews per page
20
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Exterior 4 Clayton Hotel Birmingham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.