クレイトン ホテル バーミンガム

It was a nice room, clean and big. The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably thought I had Covid or something she seems she wanted to stay as far as she could away from me?? I don’t know but really disappointed. The new room didn’t have a good AC also. Probably central AC but really should do something about it. The key card didn’t open the gym room don’t know why. Breakfast was good.

スイートルームに宿泊したのに、バスタブにお湯をはったら、ほこりが浮いてきた。バスルームにシェービング専用のコンセプトしたなく不便。深夜消灯中に、電気がカチカチビリビリ音がして灯りがチカチカ光ったりして、毎晩怖い思いをした。セーフティボックスが古くすぎて、使い方がわからない。今時見たこともないものだった。

Great location, stayed here many times. Staff are great.

Friendly staff, spotlesss room, very central

Parking is hit and miss, but close to town

Lovely hotel and staff BUT parking was a nightmare! The close car park refereed to when booking was closed and has and will be for a very long time !! Finally found one after an hour of driving around and a 30 min walk back to hotel !!

Nothing wrong with the accommodation, it was fine and a nice location, but the food in the restaurant was a shocker, and when asked by a staff member how the food was, both my daughter and i advised it was tepid and poor, to which she replied sorry and took our plates away. Eat out if you stay here would be my advice.

We’ve stayed here a couple of times, always been great. We were upgraded to a junior suite in arrival which was lovely. Room was spacious, clean and with great amenities. Breakfast was spot on. Will stay again.

Excellent room and amenities

The hotel as I’m sure it’s the same for most hotels in Birmingham is parking. The closest car park was10/15 mins away. £25 for 24hr. There was a cheaper alternative but seemed further away. Birmingham city centre is in constant construction that last a decade so heads up if you’re driving there. The room alwarm went off twice in the morning. Staff were welcoming and very nice.

Room spotless and staff so helpful, perfect location

Great room, location for a short stay in Birmingham.

Lovely hotel, Great location, Comfy beds, Lovely bar

Clean nice rooms and nice customer service.

Great

Very good

Worse experience No parking Also been charged 2 twice online and on desk Also I payed for breakfast but didn’t get my breakfast and didn’t get A refund Very poor service n no help at all Very disappointed No recommend

Room was clean. A little small for 3 people but we made do as 1 night. Could have done with another chair or 2 - there was just one at the desk. Parking is nearby 5-8min walk. Would be good if hotel provided clear directions for walking from the car park to the hotel.

The only issue was the parking It’s a 10 minute walk (min) and with luggage it’s not brilliant unfortunately. Make sure you park in B4 parking to get your discount code otherwise it’s expensive!

Staff were excellent. Hotel clean. Room comfortable