クレイトン ホテル バーミンガム

It was a nice room, clean and big. The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably thought I had Covid or something she seems she wanted to stay as far as she could away from me?? I don’t know but really disappointed. The new room didn’t have a good AC also. Probably central AC but really should do something about it. The key card didn’t open the gym room don’t know why. Breakfast was good.

Nice stay, close to city centre, clean room - Would stay again

Lovely accommodation and very comfortable room

Very good hotel locationwise. Extremely helpful staff.

Very nice, clean hotel with very helpful staff too Highly recommend

Breakfast was absolutely fantastic you won’t be disappointed, the rooms for the most were okay, we had an issue with our room the staff were apologetic and they acted quickly and upgraded our room. For me that’s what top hotels do. My regards to the deputy and his team they were stellar, and hotel always smells amazing, wherever we walk outside the room, and the decor was really nice.

Room was clean and good breakfast

Great clean

Fantastic hotel very new and modern rooms staff very welcoming. Very clean great breakfast certainly worth the money.

I have chosen Clayton for its location, it was right next to the train station and travelling from London as a solo parent ai wanted to be comfortable as soon as reached the city. The ammenties were all beautiful , we love modern and clean stuff, altough the carpet in our room looked badly stained and it had some long hair from probably previously client staying. I didnt say anything and two day after the hair was finally hoovered. Everything else was really good. The bed a little to high for my liking and I kind of dislike that there was no way to open window for fresh hair :( again this is somenthing that might be an issue only for me , as there is AC in the room. Overall I would visit again , altough only if discounted as at full price I belive there could be better out there for the same price.

Hotel is fine, but does not clearly advertise in advance that the bar etc. is card only. I would prefer not to support organisations that do not give the customer that choice, and would not have booked had I known.

The room was great and I like this hotel's breakfast menu

Very clean

Lovely spacious clean room. Would definitely stay there again as very close to the town centre and amenities

Room was clean and staff helpful.

Great breakfast

Everything was fine although when the fire alarm went off at 23:00 staff didn’t seem prepared. Thankfully it was a false alarm but it didn’t instil any confidence if it wasn’t. It was very disorganised and lacked coordination

Great location, stayed here many times. Staff are great.

Friendly staff, spotlesss room, very central

Parking is hit and miss, but close to town