伯明翰克莱顿酒店

Not worth for money !

pros: Reception staffs are nice and friendly. Room is large Good air conditioning (hard to find in UK!) Security measure make me feels secure Close to train station cons: Clearer are not clearing rooms after their first approach (around 10:00), even with the clearing light on ( we left at 12:30), three nights in a row. Standard breakfast ( All day breakfast cereal coffee&juice) Incident: At the first day of our arrival, the hotel ran into a problem of drought tap. The hotel said it was a problem about the water supplier, therefore, they can't do much on it. The water need to wait until the third day to be fixed. I do understand that they can't actually do anything on it as it is a supplier issue but as a customer, I must stand on my right. A hotel that cannot supply water for two days is a big issue, plus, they don't take much action on it, only giving out bottled water and a paper of apology. I felt so disappointed on it, if the hotel can't do anything on it, at least they need to issue a refund, as the use of water should be the basic right to stay in a hotel.

是一間十分不錯酒店

Excellent hotel and great location

My second stay at the Clayton in Birmingham. Really beautiful lobby and really comfy rooms with air con and well appointed room. No doubt I will be back again soon!

Beautiful, very contemporary but still cozy lobby area

Metrolink tram stop Millennium Point outside hotel and stops at New Street station.. Lovely hotel with everything modern. Excellent staff and breakfast. Very relaxing and away from all the bustle and noise.

nice staff

Room was clean and gave cosy vibes.

Great stay, friendly , tidy, clean and helpful staff.

Beautiful hotel, fabulous staff who were so helpful. I am coming back in 2 weeks and can't wait to stay here again!!

Very friendly staff, very clean hotel and the room was lovely! Felt very fresh and had a luxury feel to the overall hotel! Will be looking to go back with my son

The hotel staff were wonderful, especially Ari who was exceptional and helped us move rooms so we could have our planned movie night as part of our weekend girls trip/night in. The stay was wonderful, the bed was so comfortable. The amenities were great. The only bad thing is that the rooms don’t have a smart TV which is weird for a 4 star hotel in 2026.

Nice stay, close to city centre, clean room - Would stay again

Lovely accommodation and very comfortable room

Very good hotel locationwise. Extremely helpful staff.

Very nice, clean hotel with very helpful staff too Highly recommend

Breakfast was absolutely fantastic you won’t be disappointed, the rooms for the most were okay, we had an issue with our room the staff were apologetic and they acted quickly and upgraded our room. For me that’s what top hotels do. My regards to the deputy and his team they were stellar, and hotel always smells amazing, wherever we walk outside the room, and the decor was really nice.

Room was clean and good breakfast

Great clean