Novotel Liverpool Centre

Great location to enjoy the city. Clean and nice rooms. Poor experience of room service which was late, incorrectly carried out and of low quality. However I would use this hotel again due to its location alone. Ideal having the Qpark next to it too

Great location (walking distance from key sightseeing places), beautiful hotel. Breakfast was great, staff helpful and all facilities and rooms working excellent. The pool was timed due to the busy season but otherwise a perfect stay. Highly recommended for everyone. For management, I suggest improving sofa beds, they can always be better!

The hotel is situated in a noisy area of building works going on & passers by very noisy coming out of clubs & bars in the early hours.... Didn't like the separate WC there was no window fan or bad in to wash hands, had to come out and use shower room which had a large hand basin but plug didnt work.....

Very good location lovely rooms

- Good location - receptionists were all so friendly - the kids love the pool - housekeeping never refilled our toilet rolls - stayed 3 nights with kids and bed covers were never changed - on our first morning, housekeeping never cleaned our room even though we told them we needed it cleaned

Nice central location. Staff very helpful with all enquiries. Would recommend it without hesitation 👍

Nothing particularly special, everything is fine. Booking a slot for pool use is a bit annoying. But everything else is just good.

I didn't use many facilities but the staff were helpful, the room was clean and comfortable and the breakfast selection was fine. A very pleasant stay.

Location is good, short walk to Train station and the Docks etc… Bed and shower good although room and bathroom was quite dated. Nice little pool in the basement, booking is needed. Breakfast OK, average quality and a good selection. Overall was a good stay and good value for a City centre hotel.

Lovely having a pool with sauna and gym. Amazing location in the centre of town and secure parking right next to hotel with discount from hotel. Great breakfast

Bang central Liverpool. Car parking next door. Prime location..has a small swimming pool,Sauna/Gym in basement. Bar and Restaurant (I did not eat there) ..

Lovely staff who went out of their way to make sure our stay was great. Nice room and great location. Only very slight criticism is the breakfast could be better and I didn't like the separate toilet with no wash basin. Other than that the hotel is good and a great location.

For the price this hotel was a bargain!

Stayed for seven days. Not once did the maid replenish the hand soap dispenser

Great stay

Great location. Easy enough to park discounted at the Q park. Nice pool. Good breakfast selection. Easy to handle a dog inside. The cooling system wasn't great and I wouldn't want to be there in a heat wave but that's a rare and newish problem for the hotel to deal with.

In the main, the hotel is well situated and is well laid out with most areas in great condition. Some carpets showed some small marks but most of building was fine. Bed was comfortable and was service by housekeeping each day of our 3 night /4 day stay. Breakfast each morning was our only meal in the restaurant , only because we arranged to eat out each night Breakfast was pretty good and food was of a good quality and was hot , even though it was a “buffet” style. Selection of breads , croissants and muffins with option of pancakes (from a machine, which were pretty good ) Selection of juices, milk and water as well as teas and coffees. Big plus for us was getting to the hotel almost 3 hours prior to check-in time , but, allowed to get our room straight away , which was good as we had been travelling for a few hours to get there .

There were 15 people in our group and we thoroughly enjoyed our stay at Novotel City Centre as the staff were extremely helpful, the food was very good and we enjoyed our time in the hotel pool. We also ate at Ropewalks restaurant in the evening and the service was excellent.

Lovely hotel, rooms could do with a bit of update lots of marks on walls etc, but was lovely clean staff very helpful and friendly and lovely swimming pool.

Ideal hotel in a great location. Very clean. Will stay again.