Park Grand Hyde Park

Hotels
7.4
/10
Pleasant
1,009 reviews

What Guests Say About Their Stay

Sawhalhang

10.0
/ 10
Great economic stay. Rooms are okay. Room heater did not worked but was warm enough when slept. Highly recommended if you are looking to stay at cheapest rate in the central area with train station in 3mins walk.

Lynda

10.0
/ 10
We booked a room at the last minute after our previously booked accommodations fell through. We really loved this hotel and the awesome location! Everyone is so nice and helpful, breakfast is great and it's near a major transportation hub as well as easy walking distance to attractions. There are a ton of close restaurants too. Definitely a great place!

Yolanda

10.0
/ 10
We had a wonderful stay. Transportation is various acceptable from that location. Paddington Station is a gateway to not only cities all around the country but local hotspots it’s staff is great and really friendly.
In the Area
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78-82 Westbourne Terrace, Paddington, City of Westminster, Central London, London, England, W2 6QA

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Park Grand Hyde Park is located in area / city City of Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Grand Hyde Park

78-82 Westbourne Terrace, Paddington, City of Westminster, Central London, London, England, W2 6QA
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Location


Park Grand Hyde Park is located in area / city City of Westminster.

About Park Grand Hyde Park

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Park Grand Hyde Park exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Park Grand Hyde Park.

All facilities in Park Grand Hyde Park

Others Park Grand Hyde Park
Others

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Laundry service
  • Tours

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Things to Do

  • Discounted Fitness Center

Connectivity

  • Free WiFi

General

  • Parking (surcharge)

Business Facilities

  • Business center

In-room Facilities

  • TV

Accommodation Policy & General Information in Park Grand Hyde Park

Important Note
  • Fee for buffet breakfast: approximately GBP 16.00 for adults and GBP 8.00 for children
  • Self parking fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Grand Hyde Park
119
Number of floors in Park Grand Hyde Park
6
Another facilities in Park Grand Hyde Park
Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Laundry service, Tours

Frequently asked questions about Park Grand Hyde Park

What are available facilities at Park Grand Hyde Park?
There are top facilites at Park Grand Hyde Park such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Grand Hyde Park?
The standard check-in time at Park Grand Hyde Park is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Park Grand Hyde Park provide breakfast?
Yes, Park Grand Hyde Park provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Grand Hyde Park?
Park Grand Hyde Park has a 4.0-star rating.
How many floors does Park Grand Hyde Park have?
Park Grand Hyde Park has 6.
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Park Grand Hyde Park reviews and ratings

Overall Ratings & Reviews Park Grand Hyde Park

Traveloka (9)
Other sources (1,000)
7.4
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

7.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Park Grand Hyde Park

Number of reviews per page
20
40
Top reviews
Mujeebullah
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room Windows were open unable to close after a struggle and help from receptionist and maintenance guy it was eventually closed , heating system wasn’t working despite of help the receptionist promised will get it fixed we can go for dinner when arrived at 1030 PM there were 2 guys no clue asking me did you check the room if heating not working he can provide a portable heater eventually Mr Receptionist came with me and with some effort manage to turn on heating in toilet and room but there was no appologies or understanding of the problem there view was windows closed and heating now working after multiple attempts and promises and request at 2230 when asked can I speak with manager he said she is not a available can write an e mail what a quality of room and service and so called 4 star where freezing weather windows can’t be closed and no heating for bathroom and room Even we asked to contact manager on Monday she was not Available Ask to call her they don’t have her phone Left a message to call back she didn’t bother
Read More
Christophe
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room cleaning
Doris
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was tiny and tired-looking. Mechanical unit (heat?) was grinding and whistling on-and-off all night. Mattress was too soft but pillow was perfect. Also on the plus side, the room was very clean and the location only a short walk from Paddlington station.
Joanne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Broken window no heating dirty shower parking was cheap great area for London and transportation
Gurveen
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were given the wrong room, there was a chemical smell
Vijayabhaskara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Average
Kathryn
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room smelt of stale smoke, bedding did not fit the bed properly and the bathroom not very clean.
Zahra A
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The good: the staff were incredible. Antonio at the front desk especially was wonderful and tried to be as helpful as possible. The bad: a rat appeared in my room from somewhere near the window and radiator so there must have been a hole. When I came running out they told me “it’s gone now so you’re fine”. Not sure how that’s a solution. I asked to be moved to another room or one of their sister hotels, unfortunately no space. But considering I booked this through Expedia, they should have helped me. They were rude, demeaning and very difficult to get support from. Although in the end I did get support, I’ll say Expedia was less than ideal about this situation. The hotel staff, again, were great. Except for one grumpy night shift guy who claimed I was making it up for a room upgrade. But I had just received an upgrade because my first room had flies coming into it from the sink. So why would I “allege” there was a rat in my nice upgraded room? Makes no sense.
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Roy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Reception staff very helpful and polite on arrival. Checked in without issue. Room has seen better days, curtains are torn, windows draught, and a dressing table but no chair to sit at it. No fridge in room and tea/coffee just enough for one night needed to ask for more. Noisy people staying in next room so not a good sleep. Good location but overall I expected better
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Declan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location. Nice breakfast.
Christopher
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Disappointed with my stay here. Here to work for a few days. Stayed in a single room that was tiny in the basement with no natural light. Tv and phone didn’t work initially. Phone got fixed. Maintenance couldn’t fix tv. Elevator very slow and room was not ready at check in time until an hour later. Would definitely NOT stay here again on my next trip to London.
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Stuart
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Air co. Keeping a wake very nosey .bed very very very uncomfortable. Room worse freezing bathroom than same
Christopher
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was exactly what I needed for one night on a business stay. It was clean, plenty of supplies with tea, coffee and mineral water too. Check in and out process was fine and was only a few minutes walk to Paddington station.
Robert
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was very clean as was the bedding.
Elizabeth
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No hot water noise all night windows don’t shut
Ian
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location close to Paddington station.
Helen
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stay was worst hotel we’ve ever stayed up. Room was very small, bed uncomfortable, duet did not cover the full bed. Radiator hanging off wall, half shower door hanging off. Generator outside room making noise all through the night. Some stuff on staff office opposite room where staff were very loud from 7am. Only good point was the location. At best this hotel is a 2*
Read More
Leanne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I rarely leave reviews but feel compelled to warn others about Park Grand Hyde Park. We booked a room with two double beds for our family of four, but on arrival were given only three beds. Reception was unhelpful, claiming no other rooms were available. After much chasing, we were finally offered an extra bed, which took ages to arrive—by then our children were already asleep together. The first mattress brought was wet and had to be replaced, with staff clearly unhappy about it. The manager twice promised a 20% refund for our trouble. On checkout, we were told the refund would be processed via hotels.com, but after returning home and contacting them, we were refused because we didn’t have the staff member’s name. Both the hotel and hotels.com have since refused to honor the refund, and the hotel has been impossible to contact. The hotel itself is tired and in poor repair—ripped wallpaper, a wardrobe door just propped against the frame which is a complete hazard in a family room, and I even discovered mouldy mattresses under the sheets in our room which I unfortunately only discovered on our last day. The mezzanine floor was uneven and unsafe. I am extremely disappointed in hotels.com for not helping us and for advertising this as a four-star hotel when it is clearly not. Do not book this hotel. We paid a lot of money to stay here and could not have been more disappointed in our stay.
Read More
Sawhalhang
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great economic stay. Rooms are okay. Room heater did not worked but was warm enough when slept. Highly recommended if you are looking to stay at cheapest rate in the central area with train station in 3mins walk.
Sarah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was really average. We won’t stay here again. The breakfast was very basic and definitely not worth it the beds were really uncomfortable for us although I accept some people like a very soft mattess
Number of reviews per page
20
40

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Others 4 Park Grand Hyde Park

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Park Grand Hyde Park

Traveloka (9)
Other sources (1,000)
7.4
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

7.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Park Grand Hyde Park

Number of reviews per page
20
40
Top reviews
Mujeebullah
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room Windows were open unable to close after a struggle and help from receptionist and maintenance guy it was eventually closed , heating system wasn’t working despite of help the receptionist promised will get it fixed we can go for dinner when arrived at 1030 PM there were 2 guys no clue asking me did you check the room if heating not working he can provide a portable heater eventually Mr Receptionist came with me and with some effort manage to turn on heating in toilet and room but there was no appologies or understanding of the problem there view was windows closed and heating now working after multiple attempts and promises and request at 2230 when asked can I speak with manager he said she is not a available can write an e mail what a quality of room and service and so called 4 star where freezing weather windows can’t be closed and no heating for bathroom and room Even we asked to contact manager on Monday she was not Available Ask to call her they don’t have her phone Left a message to call back she didn’t bother
Read More
Christophe
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room cleaning
Doris
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was tiny and tired-looking. Mechanical unit (heat?) was grinding and whistling on-and-off all night. Mattress was too soft but pillow was perfect. Also on the plus side, the room was very clean and the location only a short walk from Paddlington station.
Joanne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Broken window no heating dirty shower parking was cheap great area for London and transportation
Gurveen
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were given the wrong room, there was a chemical smell
Vijayabhaskara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Average
Kathryn
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room smelt of stale smoke, bedding did not fit the bed properly and the bathroom not very clean.
Zahra A
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The good: the staff were incredible. Antonio at the front desk especially was wonderful and tried to be as helpful as possible. The bad: a rat appeared in my room from somewhere near the window and radiator so there must have been a hole. When I came running out they told me “it’s gone now so you’re fine”. Not sure how that’s a solution. I asked to be moved to another room or one of their sister hotels, unfortunately no space. But considering I booked this through Expedia, they should have helped me. They were rude, demeaning and very difficult to get support from. Although in the end I did get support, I’ll say Expedia was less than ideal about this situation. The hotel staff, again, were great. Except for one grumpy night shift guy who claimed I was making it up for a room upgrade. But I had just received an upgrade because my first room had flies coming into it from the sink. So why would I “allege” there was a rat in my nice upgraded room? Makes no sense.
Read More
Roy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Reception staff very helpful and polite on arrival. Checked in without issue. Room has seen better days, curtains are torn, windows draught, and a dressing table but no chair to sit at it. No fridge in room and tea/coffee just enough for one night needed to ask for more. Noisy people staying in next room so not a good sleep. Good location but overall I expected better
Read More
Declan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location. Nice breakfast.
Christopher
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Disappointed with my stay here. Here to work for a few days. Stayed in a single room that was tiny in the basement with no natural light. Tv and phone didn’t work initially. Phone got fixed. Maintenance couldn’t fix tv. Elevator very slow and room was not ready at check in time until an hour later. Would definitely NOT stay here again on my next trip to London.
Read More
Stuart
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Air co. Keeping a wake very nosey .bed very very very uncomfortable. Room worse freezing bathroom than same
Christopher
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was exactly what I needed for one night on a business stay. It was clean, plenty of supplies with tea, coffee and mineral water too. Check in and out process was fine and was only a few minutes walk to Paddington station.
Robert
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was very clean as was the bedding.
Elizabeth
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No hot water noise all night windows don’t shut
Ian
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location close to Paddington station.
Helen
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stay was worst hotel we’ve ever stayed up. Room was very small, bed uncomfortable, duet did not cover the full bed. Radiator hanging off wall, half shower door hanging off. Generator outside room making noise all through the night. Some stuff on staff office opposite room where staff were very loud from 7am. Only good point was the location. At best this hotel is a 2*
Read More
Leanne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I rarely leave reviews but feel compelled to warn others about Park Grand Hyde Park. We booked a room with two double beds for our family of four, but on arrival were given only three beds. Reception was unhelpful, claiming no other rooms were available. After much chasing, we were finally offered an extra bed, which took ages to arrive—by then our children were already asleep together. The first mattress brought was wet and had to be replaced, with staff clearly unhappy about it. The manager twice promised a 20% refund for our trouble. On checkout, we were told the refund would be processed via hotels.com, but after returning home and contacting them, we were refused because we didn’t have the staff member’s name. Both the hotel and hotels.com have since refused to honor the refund, and the hotel has been impossible to contact. The hotel itself is tired and in poor repair—ripped wallpaper, a wardrobe door just propped against the frame which is a complete hazard in a family room, and I even discovered mouldy mattresses under the sheets in our room which I unfortunately only discovered on our last day. The mezzanine floor was uneven and unsafe. I am extremely disappointed in hotels.com for not helping us and for advertising this as a four-star hotel when it is clearly not. Do not book this hotel. We paid a lot of money to stay here and could not have been more disappointed in our stay.
Read More
Sawhalhang
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great economic stay. Rooms are okay. Room heater did not worked but was warm enough when slept. Highly recommended if you are looking to stay at cheapest rate in the central area with train station in 3mins walk.
Sarah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was really average. We won’t stay here again. The breakfast was very basic and definitely not worth it the beds were really uncomfortable for us although I accept some people like a very soft mattess
Number of reviews per page
20
40