柏悦格兰德海德公园

非常方便，就在倫敦帕丁頓車站附近，走路去海德公園、白金漢宮都好方便！

Near the station, clean room, friendly staff

Rooms were very clean and staff were very professional and helpful!

Ett helt ok litet rum men tyvärr var sängen inne på sista svängen… kändes som om jag skulle trilla ur den hela natten - dåliga/gamla fjädringar.

Breakfast was good. There was a variety of selections.

Was given top floor next to the lift motor room which was terrible. When we checked in we went to the reception to asked for a different room but thr male staff told us it is the staff personal lift and going to switched off.At 10pm arrived back to the room the whole night was a disaster, absolutely noisy and restarting lift pulley was a nightmare. Phone up middle of the night to made a complaint but was just ignored. How could this hotel manage to operate this room directly to the lift motor room.will never ever stayed here anymore but would request Expedia to made partial refund as we could not sleep but checked out very early.

Staff/Manager was terrible. We had an incident were electric fuse was blown out in the middle of the night. It was a bad connection and was not prior tested out. We were given another 2 rooms, for our family as they did not have another similar one available. We had to move our luggage in the middle of the night and to 2 different floors. Elevator is very slow. We had to go up and down to carry the stuff the next morning. We moved our valuables to next room, we were promised to keep the room until we get back the following day. However they cleaned out our new room, and moved us back to the original room and touched our valueables/passports from the new room. This was outrageous and on demand for explanation, they were like "We are helpful and tried to move to the new room" I would never stay here again.

We were a little disappointed with the room. I'd booked it for my husband's 60th birthday treat and felt the room was very small with barely any room to move past the end of the bed. It was also quite dark. Bathroom was tiny and shower over the bath with little room to move. I'm sure I asked for a walk in shower if possible as husband has mobility issues. The room was clean and tidy and a bonus had air-conditioning. Only problem was it made an intermittent annoying noise which kept me awake at night. Staff were very friendly apart from one of the maids who didn't acknowledge that we had let her pass in the stairs even though my husband had a stick and let her go first, she didn't even smile. Breakfast was nice.

Good for a couple nights and location was good

This was the best bed and bedding of our three week trip. I was very luxurious. We thoroughly enjoyed a great night sleep.

Arrived at 1600hrs to check in to be told due to maintenance, we have been relocated to sister hotel 35min drive away . We chose this hotel for its location , after some discussion they did find us a room at this hotel , however wish they hadn’t . It was dirty , cramped , old , wallpaper falling off the walls , blood on lampshades and curtains , bed was dipped meaning both people rolled into middle of mattress . AC was good ! But that’s the only thing . Breakfast was awful , not enough tables for capacity of hotel . Food basic , couldn’t eat hot breakfast , dirty plates and cutlery . Paid just under £200 for the night . Worst money ever spent . Please do not waste your money on this hotel .

パディントン駅から徒歩圏内で近いのが良い所です。　ヒースロー空港からパディントン駅には急行がありアクセスはいいです。　周辺の治安も悪くないのですが、ロビー、廊下、部屋は古い建物なので狭い感じです。泊まった部屋は地下なので窓から外が見られませんでしたが、夜遅くの到着、朝早くの出発なのであまり気にはしませんでした。

Great location, small rooms but nice stay

A

Bett war ziemlich durchgelegen …

Baños muy estrechos

Room was ok, couldn’t get the heating working but staff sorted it centrally in the end. The breakfast was terrible. I wouldn’t have breakfast here again. Huge queue, not enough space for everyone, running out of bowls, milk, cutlery. People watching over waiting for your table. We visited Feb half term and it was a busy time- they needed a booking system as their small breakfast room could not cope.

The property is in a quaint area within walking distance of food and shopping. Enjoyed location, especially to trains / Paddington station. So easy to get around London. Renovations are happening around the hotel (potentially inside) as the parking lot in front of the hotel had garbage / dumpster / old furniture, etc. Note: air conditioning is not like areas in America. When we arrived, temperature outside was above 80 degrees and the window was open, air off. Finally, we were able to figure out how to get the air to work (must keep key in the same light switch hole on wall). Unfortunately, in England the air automatically turned off after a couple hours. If you leave the key in the spot, housekeeping will remove and take the key away, so if you return, your room is hot again. Breakfast is not included. There is a nice breakfast at the hotel, but, for two people, once converted into US dollars: over $40 is what we were charged after eating a small saucer plate of food (amount a small child might eat). Beds are small. Rooms are small. Bathrooms are small. My daughter and I managed, but note that rooms are small. Rooms are well maintained. Daily refresh of bisquit and coffee was very welcomed. Overall, we would stay again because the location was perfect!

Excellent rooms and helpful staff

部屋がびっくりするくらい狭かった。構造が複雑で同じ建物なのにエレベーターで行けない部屋もあった。 古いが手入れはされている。スタッフの対応も丁寧と思うけど、建物の狭さと複雑さに驚いた。