The Tsubaki Tower

Hotels
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9.4
/10
Exceptional
1,448 reviews

What Guests Say About Their Stay

Jugyeong

10.0
/ 10
연휴를 맞아 방문한 괌에서 묵은 숙소입니다. 클럽룸에 숙박해서 클럽라운지도 자주 이용했는데, 칵테일아워의 음식들이 꽤 다양하고 맛있어서 만족스러웠습니다. 인피니트풀과 닛코호텔 수영장도 이용할 수 있어서 좋았고 아침식사 뷔페도 만족스러웠습니다.
See translation

Paul

10.0
/ 10
Wonderful stay!! Great amenities including an infinity pool with daily fountain shows. Multiple restaurants and cafes with yummy treats and sandwiches but highlights were the breathtaking views and balcony breakfast! Highly recommend stay here at this beautiful property with wonderful service at every turn.

Paul

10.0
/ 10
Exceptional stay!! Friendly service, great amenities including a beautiful infinity pool with evening water shows, breathtaking views and the feel of paradise everywhere you turn. Night recommend!!
In the Area
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241 Gun Beach Rd, Tamuning, Guam, 96913

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Tsubaki Tower is located in area / city Tamuning. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Tsubaki Tower

241 Gun Beach Rd, Tamuning, Guam, 96913
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Lobby The Tsubaki Tower
Lobby 2 The Tsubaki Tower

Discover More About The Tsubaki Tower

General
In Tamuning (Tumon)

Location
With a stay at The Tsubaki Tower in Tamuning (Tumon), you'll be within a 10-minute drive of Tumon Beach and Beng Teng Spa - Guam. This luxury hotel is 0.2 mi (0.3 km) from Mandara Spa at Hotel Nikko Guam and 0.2 mi (0.4 km) from Gun Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Beng Teng Spa - Guam - 0.1 km / 0.1 mi
Mandara Spa at Hotel Nikko Guam - 0.3 km / 0.2 mi
Gun Beach - 0.3 km / 0.2 mi
Fai Fai Beach - 0.5 km / 0.3 mi
Lina'La Beach and Culture Park - 0.5 km / 0.3 mi
Magic Rocks Theatre - 0.7 km / 0.4 mi
Tarza Magical Adventure Zone and Water Park - 0.8 km / 0.5 mi
T Galleria by DFS - 0.9 km / 0.6 mi
Dusit Place Shopping Center - 1 km / 0.6 mi
Tumon Sands Plaza - 1.5 km / 1 mi
Tumon Beach - 2.2 km / 1.4 mi
Matapang Beach Park - 2.4 km / 1.5 mi
Micronesia Mall - 2.5 km / 1.6 mi
Tagada Guam Amusement Park - 2.7 km / 1.7 mi
Ypao Beach Park - 3.7 km / 2.3 mi

The nearest major airport is Barrigada - A.B. Won Pat International Airport (GUM) - 5.6 km / 3.5 mi

Facilities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
Grab a bite to eat at one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 340 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. 65-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in The Tsubaki Tower

Bar, Cafe and Lounge The Tsubaki Tower
Bar, Cafe and Lounge
Swimming Pool The Tsubaki Tower
Swimming Pool
Entertainment Facility The Tsubaki Tower
Entertainment Facility
Fitness Center The Tsubaki Tower
Fitness Center
Functional Hall The Tsubaki Tower
Functional Hall

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa

Food and Drinks

  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Children pool

Transportation

  • Beach shuttle

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Tsubaki Tower

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Tsubaki Tower
340
Another facilities in The Tsubaki Tower
Smoke-free area, Safety deposit box, Coffee shop, Laundry service, Luggage storage

Frequently asked questions about The Tsubaki Tower

What are available facilities at The Tsubaki Tower?
There are top facilites at The Tsubaki Tower such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Tsubaki Tower?
The standard check-in time at The Tsubaki Tower is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Tsubaki Tower provide breakfast?
Yes, The Tsubaki Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Tsubaki Tower?
The Tsubaki Tower has a 5.0-star rating.
How many rooms are available at The Tsubaki Tower?
The Tsubaki Tower has 340.
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The Tsubaki Tower reviews and ratings

9.4
Exceptional
From 1,448 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveller Reviews The Tsubaki Tower

Number of reviews per page
20
40
Top reviews
Jugyeong
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

연휴를 맞아 방문한 괌에서 묵은 숙소입니다. 클럽룸에 숙박해서 클럽라운지도 자주 이용했는데, 칵테일아워의 음식들이 꽤 다양하고 맛있어서 만족스러웠습니다. 인피니트풀과 닛코호텔 수영장도 이용할 수 있어서 좋았고 아침식사 뷔페도 만족스러웠습니다.
ELISABETH
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property
andrew
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Here’s a polished version: The room was quiet and represented good value although the outdoor furniture was very dirty. Unfortunately, the overall experience was disappointing. The staff were not particularly helpful or friendly, and several areas of the property, including the pool, are in need of maintenance and repair.The pool towel system is unnecessarily complicated, requiring guests to manage tags and exchange cards simply to obtain a towel. This process feels outdated and inconvenient.As a returning guest, I was also disappointed that there was no recognition of my loyalty or acknowledgement of my previous stays. A little appreciation for repeat guests would go a long way toward improving the overall experience. Property opened as a 5 star, now definitely a 4 star
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andrew
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Here’s a polished version you can use: If booking through Expedia, I’ve noticed that the assigned rooms tend to be located toward the back of the building. The rooms were still comfortable, but I would have preferred a location closer to the ocean side. I also found the front desk staff less accommodating than expected. During a previous stay, I requested an early check-in, but the request was declined despite the property appearing to have only about 30% occupancy at the time. One additional area for improvement is the dining experience. It was difficult to find healthy menu options, and a broader selection of lighter, healthier choices would be appreciated.
Read More
Paul
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful stay!! Great amenities including an infinity pool with daily fountain shows. Multiple restaurants and cafes with yummy treats and sandwiches but highlights were the breathtaking views and balcony breakfast! Highly recommend stay here at this beautiful property with wonderful service at every turn.
Paul
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Exceptional stay!! Friendly service, great amenities including a beautiful infinity pool with evening water shows, breathtaking views and the feel of paradise everywhere you turn. Night recommend!!
Shayna
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stay here often, but had issues with the water heater for our room.
Paul
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful breakfast on the balcony. Great quality and highly recommend.
Hyosun
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

너무 좋았습니다. 괌에서 몇 군데 호텔 묵었는데 단연 베스트였습니다. 방과 테라스가 큰 것도 좋았고, 옆 니코 호텔 수영장 같이 쓸 수 있는 것도 좋았어요. 너무 깨끗하고 스태프 분들 너무 친절했습니다. 한국 스태프 분들도 많이 계시네요. 저녁 뷔페 가격대비 매우 좋습니다. 주류도 무제한 :) 글고 호텔내에 액티비티도 꽤 있어요 이번에 이용은 못했지만 다음에 온다면 온전히 즐겨보겠습니다
Yong Suk
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

아침 조식은 생각보다는 별로 였습니다. 그런데, 두지타니호텔의 석시부페도 먹어봤는데, 괌 호텔의 수준이 그 정도인 것 같네요. 비치뷰는 좋았습니다,
SHUICHI
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

今回は超大型台風は直撃し、ラウンジが使えず、緊急に1階でのサービス対応となりましたが、食事や飲み物については最大限努力していただいて感謝しております。 ただ2日延泊となりホテルから出られず、缶詰状態となってしまいました。ルームクリーニングは一生懸命やっていただいたと思います。 ただ、残念でしたのは全くバルコニーが使えず、部屋の中にソファーが運び込まれたため、非常に狭い状態でした。 多くの点で通常の場合、よりもサービスは落ちてるので、スタッフからのお詫びの声かけがなかったのも残念でした。 またスポーツジム設備が日航ホテルと共用のため外にあり全く使えず残念でした。 ホテル内にスポーツジムの設置を是非検討ください。
KEE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

While the weather was challenging, we were moved by the way the Tsubaki Tower team prioritized our safety while maintaining the highest standards of service and kindness. Thanks to your dedicated staff, what could have been a stressful situation became a safe and memorable experience for our family.
Sophia Ann
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Aida
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Sumptuous breakfast and beautiful view facing the water
Haejung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All the staff were friendly, and the room was clean and comfortable.
HOON BONG
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

도착시 현관에 아무도없음 짐을직접내려서 끌고감. 체크아웃할때도 짐을 도와주는사람없음 방청소는 오후 4시에야 이루어짐 니코 호텔 비치카지가는 버기는 보이지않고 30분마다 운행하는것으로 바뀜. 저녁 부페는 예전보다 맛이없음. 체크아웃 준비가 늦어질것 같아 한시간의 여유를 달라했는데 한마디로 체크인할 투숙객이있어 안됀다함. 좀늦을수도 있지만 예의상 아침먹고 올라가면서 요청한건데. 4번째 투숙이었는데 기분이 나쁨
Mario Manuel Correa
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Breakfast staff was great. Clean large room and beautiful ocean view.
Phillip
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was clean and the view was beautiful. Staff were friendly and accommodating!
Yumiko
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean room, friendly staff and excellent services
andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Having stayed in most Guam properties, this has been my best stay overall. Strong product. Good service foundation. A few specific areas need attention. • Housekeeping. My room was rarely cleaned before 4:30 pm. This limits daytime rest and use of the room. Set an earlier service window or offer a guaranteed cleaning time. • Lobby lounge. Expand the menu. Many guests do not want buffet dining for every breakfast, lunch, and dinner. Add light, healthy, and à-la-carte options. • Pool bar service. Staff need to greet guests, smile, and engage. A simple “hello” and “enjoy your day” improves perceived service quality. • Check-out experience. No thank you, no “did you enjoy your stay,” no farewell. Train front desk staff to close the stay with warmth and acknowledgment. This is a missed brand moment. • Pool condition. Multiple tiles are loose. This is a safety and quality issue. Inspect and repair promptly. • Beach access. The beach was closed to guests. This removes a core resort benefit. Clarify the reason or reopen access. You have a strong property. Fixing these points will lift the guest experience materially and protect the brand.
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Number of reviews per page
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Lobby 4 The Tsubaki Tower

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,448 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Tsubaki Tower

Number of reviews per page
20
40
Top reviews
Jugyeong
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

연휴를 맞아 방문한 괌에서 묵은 숙소입니다. 클럽룸에 숙박해서 클럽라운지도 자주 이용했는데, 칵테일아워의 음식들이 꽤 다양하고 맛있어서 만족스러웠습니다. 인피니트풀과 닛코호텔 수영장도 이용할 수 있어서 좋았고 아침식사 뷔페도 만족스러웠습니다.
ELISABETH
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property
andrew
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Here’s a polished version: The room was quiet and represented good value although the outdoor furniture was very dirty. Unfortunately, the overall experience was disappointing. The staff were not particularly helpful or friendly, and several areas of the property, including the pool, are in need of maintenance and repair.The pool towel system is unnecessarily complicated, requiring guests to manage tags and exchange cards simply to obtain a towel. This process feels outdated and inconvenient.As a returning guest, I was also disappointed that there was no recognition of my loyalty or acknowledgement of my previous stays. A little appreciation for repeat guests would go a long way toward improving the overall experience. Property opened as a 5 star, now definitely a 4 star
Read More
andrew
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Here’s a polished version you can use: If booking through Expedia, I’ve noticed that the assigned rooms tend to be located toward the back of the building. The rooms were still comfortable, but I would have preferred a location closer to the ocean side. I also found the front desk staff less accommodating than expected. During a previous stay, I requested an early check-in, but the request was declined despite the property appearing to have only about 30% occupancy at the time. One additional area for improvement is the dining experience. It was difficult to find healthy menu options, and a broader selection of lighter, healthier choices would be appreciated.
Read More
Paul
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful stay!! Great amenities including an infinity pool with daily fountain shows. Multiple restaurants and cafes with yummy treats and sandwiches but highlights were the breathtaking views and balcony breakfast! Highly recommend stay here at this beautiful property with wonderful service at every turn.
Paul
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Exceptional stay!! Friendly service, great amenities including a beautiful infinity pool with evening water shows, breathtaking views and the feel of paradise everywhere you turn. Night recommend!!
Shayna
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stay here often, but had issues with the water heater for our room.
Paul
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful breakfast on the balcony. Great quality and highly recommend.
Hyosun
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

너무 좋았습니다. 괌에서 몇 군데 호텔 묵었는데 단연 베스트였습니다. 방과 테라스가 큰 것도 좋았고, 옆 니코 호텔 수영장 같이 쓸 수 있는 것도 좋았어요. 너무 깨끗하고 스태프 분들 너무 친절했습니다. 한국 스태프 분들도 많이 계시네요. 저녁 뷔페 가격대비 매우 좋습니다. 주류도 무제한 :) 글고 호텔내에 액티비티도 꽤 있어요 이번에 이용은 못했지만 다음에 온다면 온전히 즐겨보겠습니다
Yong Suk
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

아침 조식은 생각보다는 별로 였습니다. 그런데, 두지타니호텔의 석시부페도 먹어봤는데, 괌 호텔의 수준이 그 정도인 것 같네요. 비치뷰는 좋았습니다,
SHUICHI
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

今回は超大型台風は直撃し、ラウンジが使えず、緊急に1階でのサービス対応となりましたが、食事や飲み物については最大限努力していただいて感謝しております。 ただ2日延泊となりホテルから出られず、缶詰状態となってしまいました。ルームクリーニングは一生懸命やっていただいたと思います。 ただ、残念でしたのは全くバルコニーが使えず、部屋の中にソファーが運び込まれたため、非常に狭い状態でした。 多くの点で通常の場合、よりもサービスは落ちてるので、スタッフからのお詫びの声かけがなかったのも残念でした。 またスポーツジム設備が日航ホテルと共用のため外にあり全く使えず残念でした。 ホテル内にスポーツジムの設置を是非検討ください。
KEE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

While the weather was challenging, we were moved by the way the Tsubaki Tower team prioritized our safety while maintaining the highest standards of service and kindness. Thanks to your dedicated staff, what could have been a stressful situation became a safe and memorable experience for our family.
Sophia Ann
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Aida
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Sumptuous breakfast and beautiful view facing the water
Haejung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All the staff were friendly, and the room was clean and comfortable.
HOON BONG
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

도착시 현관에 아무도없음 짐을직접내려서 끌고감. 체크아웃할때도 짐을 도와주는사람없음 방청소는 오후 4시에야 이루어짐 니코 호텔 비치카지가는 버기는 보이지않고 30분마다 운행하는것으로 바뀜. 저녁 부페는 예전보다 맛이없음. 체크아웃 준비가 늦어질것 같아 한시간의 여유를 달라했는데 한마디로 체크인할 투숙객이있어 안됀다함. 좀늦을수도 있지만 예의상 아침먹고 올라가면서 요청한건데. 4번째 투숙이었는데 기분이 나쁨
Mario Manuel Correa
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Breakfast staff was great. Clean large room and beautiful ocean view.
Phillip
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was clean and the view was beautiful. Staff were friendly and accommodating!
Yumiko
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean room, friendly staff and excellent services
andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Having stayed in most Guam properties, this has been my best stay overall. Strong product. Good service foundation. A few specific areas need attention. • Housekeeping. My room was rarely cleaned before 4:30 pm. This limits daytime rest and use of the room. Set an earlier service window or offer a guaranteed cleaning time. • Lobby lounge. Expand the menu. Many guests do not want buffet dining for every breakfast, lunch, and dinner. Add light, healthy, and à-la-carte options. • Pool bar service. Staff need to greet guests, smile, and engage. A simple “hello” and “enjoy your day” improves perceived service quality. • Check-out experience. No thank you, no “did you enjoy your stay,” no farewell. Train front desk staff to close the stay with warmth and acknowledgment. This is a missed brand moment. • Pool condition. Multiple tiles are loose. This is a safety and quality issue. Inspect and repair promptly. • Beach access. The beach was closed to guests. This removes a core resort benefit. Clarify the reason or reopen access. You have a strong property. Fixing these points will lift the guest experience materially and protect the brand.
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