Luxury Hotels in Serpong, South Tangerang

This is a 4 star hotel with 5 star quality. They have a spacious, magnificent and modern room. Everything in the room is almost digital. They gave us an extra pillow for each room. A wide and full windows with BSD city view is one thing that can make me spend hours just to admire it in sunset and sunrise. Check in was fabulous. Our request is to have 2 rooms with a connecting door, but the hotel can not provide it. Now here's the special one: our receptionist told me a little secret: we can have our room connected if we upgrade one room to deluxe from superior. So, we did that and voila! Our room is connected! And that makes our 2 room become a magnificent 65 m (or so) single room. Just like a large apartment. Our big thanks to the receptionist for telling us this secret. Their pool is indoor and very gorgeous, tell you what, gorgeous pool with magnificent view is an unforgettable moment. Can't believe we can have this kind of experience in BSD. Breakfast also great, with abundant selection of food with no bargain at the taste (Love the yoghurt). When we stayed, it was at Cap Go Meh event. They had their lontong cap go meh version for breakfast, and tell you what, that is one of the greatest lontong cap go meh I ever taste in my life. They should proud of it and sell it outside rather than only serve it for breakfast menu. Check out also done in a breeze. We also had special experience with the small cafe which sell gelato beside the receptionist area: our kids want gelato so bad with a cone. Unfortunately the cone was out of stock, so they only could serve it in a box or a glass. The very nice thing is: The picture, instead only told that the cone is out, he knelt down, talked seriously with our two kids, tried to make them understand that it was out, and not trying to push us to buy the gelato at all. He was just talking with our kids until they weren't upset anymore, it was a sweet and rare moment. In the end our kids understand, and they had their gelato in a box, and very very enjoy it. Thank you. And I really mean it.

Perfect for a short staycation. The room is spacious and very comfortable. The staff was really nice. The breakfast was good as well. The highlight is the smart TV and Netflix they have in every room.

A very welcoming & pleasant stay during Ramadhan. A clean room with enough amenities & great service from the staff. Their Iftar menu is extensive, and the Sahoor menu was delicious.

It was a great experience staying at this hotel! Excellent service, great food, and cleanliness are also exceptional. As a plus, this hotel is only 5 minutes walking distance to aeon mall BSD.

We have a great experience at this hotel because hotel staff giving a birthday surprise for my 7yo son, it such a lovely moment. The room is so cozy and clean, nice pool with nice view to the city, all staff is soo humble full of smile and helping to all guests. We also entertained by clown when having breakfast so the kids is very excited and we can rides a bicycle to enjoy the day. Keep up the good work and hospitality, Grand Zuri. We will definitely come again soon!

Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!

Cozy room, The soft mattress makes sleeping more comfortable, the breakfast has a lot of variety and I really like the pastry. The GM is a very humble person