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Ramada by Wyndham Serpong

Hotels
Preferred Partner Plus
Finding rooms for you...
8.2
/10
Very Good
2,553 reviews

What Guests Say About Their Stay

Staff Friendliness (185)
Bedroom (152)
Room Space (140)
Ambiance (130)

Indah S.

9.4
/ 10
My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨
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R***y

8.5
/ 10
Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️
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putri s.

10.0
/ 10
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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Iman S.

10.0
/ 10
The hotel room was very comfortable and clean, with a neat layout and complete and functioning facilities. The serene atmosphere, soft bed, and lighting were conducive to optimal rest.
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Amelia N. S.

10.0
/ 10
The staff is friendly, quick to respond to requests for assistance, and the rooms are clean and fragrant. I've stayed here twice and have no complaints. Thank you, Ramada by Wyndham.
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In the Area
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Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Sahid Serpong Ramada by Wyndham Serpong is a hotel is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ramada by Wyndham Serpong

Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
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Lobby Ramada by Wyndham Serpong
Lobby 2 Ramada by Wyndham Serpong

Discover More About Ramada by Wyndham Serpong

Welcome to the vibrant heart of Banten, where comfort and convenience meet at

Ramada by Wyndham Serpong

. Whether you're here for business or a leisurely escape, this hotel offers a fantastic base to explore all that the region has to offer. Room rates at

Ramada by Wyndham Serpong

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ramada by Wyndham Serpong Location

Nestled in the bustling district of Tangerang Selatan,

Ramada by Wyndham Serpong

enjoys a prime location that puts you right in the middle of the action. Situated at Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310, the hotel is approximately a 45-minute drive from Soekarno-Hatta International Airport (CGK), making it easily accessible for travellers. The surrounding area is known for its dynamic atmosphere, offering a blend of modern amenities and local charm, akin to the lively energy found in Sydney's CBD or Melbourne's Southbank.

Ramada by Wyndham Serpong Facilities & Services

Facilities for guests at

Ramada by Wyndham Serpong

are designed to ensure a comfortable and enjoyable stay.

  • Stay refreshed with a dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Maintain your fitness routine at the well-equipped fitness centre, available 24/7.
  • Indulge in a relaxing experience at the on-site spa, offering various treatments (charges apply, operating hours vary).
  • Families will appreciate the dedicated children's play area, perfect for keeping the little ones entertained.
  • Complimentary on-site parking is available for guests, a convenient perk for those travelling by car.
  • Enjoy the convenience of complimentary Wi-Fi throughout the hotel.

Ramada by Wyndham Serpong Room Types

Discover a range of comfortable accommodations with the diverse room types of

Ramada by Wyndham Serpong

.

  • Deluxe Room:

    Offering a comfortable stay with a choice of King or Twin beds, these non-smoking rooms provide a relaxing retreat. Some rooms may feature a bathtub.

  • Executive Room:

    Slightly more spacious, these non-smoking rooms are ideal for longer stays or those seeking a bit more room to unwind. Bathtub availability may vary.

  • Suite:

    For an enhanced experience, the Suites offer separate living and sleeping areas, providing ample space and luxury. These non-smoking suites typically include a bathtub.

All rooms are strictly non-smoking. While pet-friendly accommodations are not standard, please inquire directly with the hotel for any specific arrangements or policies.

Ramada by Wyndham Serpong Dining & Restaurants

Savour a variety of culinary delights at

Ramada by Wyndham Serpong

, with options to suit every palate.

  • The Veranda Restaurant:

    Enjoy a delightful breakfast buffet featuring a range of international and local dishes. Breakfast is served daily from 6:00 AM to 10:00 AM, with an estimated price of AUD $15 per person.

  • The Lounge:

    Unwind with a refreshing beverage or light snack in a relaxed atmosphere. Open daily from 10:00 AM to 11:00 PM.

Ramada by Wyndham Serpong Nearby Attractions and Activities

Explore the vibrant surroundings of

Ramada by Wyndham Serpong

with a host of attractions and activities just a stone's throw away.

  • Summarecon Mall Serpong:

    A premier shopping destination offering a wide array of retail outlets, dining options, and entertainment facilities, similar to Melbourne's Chadstone Shopping Centre.

  • Scientia Square Park:

    A family-friendly park with interactive exhibits, green spaces, and recreational activities, offering a refreshing escape.

  • Ocean Park BSD:

    A popular water park perfect for a fun-filled day with thrilling slides and pools, ideal for families and groups.

  • Gading Raya Golf Club:

    For golf enthusiasts, this well-maintained golf course provides a challenging and enjoyable round of golf.

  • Museum MACAN (Modern and Contemporary Art in Nusantara):

    Located a short drive away, this museum showcases an impressive collection of modern and contemporary art, akin to Sydney's Art Gallery of New South Wales.

If you are looking for other activities around

Ramada by Wyndham Serpong

, check out the best deals on Traveloka: Recommended activities in Tangerang Selatan!

How to Get to Ramada by Wyndham Serpong from the Airport

Navigating your journey to

Ramada by Wyndham Serpong

is straightforward, with several convenient options available. The

airport transfer service of Ramada by Wyndham Serpong

ensures a smooth arrival.

  • Airport Taxi:

    Metered taxis are readily available at Soekarno-Hatta International Airport (CGK). The estimated fare to

    Ramada by Wyndham Serpong

    is approximately AUD $25-35, with a travel time of around 45 minutes, depending on traffic.

  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service directly from the airport. This offers a convenient and often cost-effective option, with prices comparable to taxis.

  • Hotel Private Transfer:

    For a seamless and personalized experience, you can arrange a private airport transfer directly with the hotel. This service can be booked in advance and offers door-to-door convenience. Contact the hotel for pricing and availability.

  • Rental Car:

    If you prefer to have your own transport, car rental services are available at the airport. This gives you the flexibility to explore the region at your own pace.

For a hassle-free journey, consider booking airport transfer services in advance, or inquire about the

Ramada by Wyndham Serpong

airport transfer options.

Summary of Why You Should Choose to Stay at Ramada by Wyndham Serpong

When planning your next trip to Banten, consider

Ramada by Wyndham Serpong

for a memorable and comfortable stay.

  • Convenient Location:

    Situated in the heart of Tangerang Selatan, offering easy access to shopping, dining, and entertainment.

  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness centre, and dining options.

  • Comfortable Rooms:

    Choose from a variety of well-appointed rooms designed for relaxation and productivity.

  • Value for Money:

    Experience quality accommodation with competitive pricing.

Check

room availability at Ramada by Wyndham Serpong

and start

booking Ramada by Wyndham Serpong

today! For great deals and a seamless booking experience, visit Traveloka.

Book budget hotels in Banten and Easily book domestic and international flights at low prices.

All facilities in Ramada by Wyndham Serpong

Bar, Cafe and Lounge Ramada by Wyndham Serpong
Bar, Cafe and Lounge
Swimming Pool Ramada by Wyndham Serpong
Swimming Pool
Entertainment Facility Ramada by Wyndham Serpong
Entertainment Facility
Fitness Center Ramada by Wyndham Serpong
Fitness Center
Functional Hall Ramada by Wyndham Serpong
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops

Things to Do

  • Outdoor pool
  • Spa

Transportation

  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ramada by Wyndham Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.

Late Check-out

You're not allowed to check-out past the accommodation's check-out time.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ramada by Wyndham Serpong
97
Number of floors in Ramada by Wyndham Serpong
5
Another facilities in Ramada by Wyndham Serpong
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked questions about Ramada by Wyndham Serpong

What are available facilities at Ramada by Wyndham Serpong?
There are top facilites at Ramada by Wyndham Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ramada by Wyndham Serpong?
The standard check-in time at Ramada by Wyndham Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ramada by Wyndham Serpong provide breakfast?
Yes, Ramada by Wyndham Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ramada by Wyndham Serpong?
Ramada by Wyndham Serpong has a 4.0-star rating.
How many floors does Ramada by Wyndham Serpong have?
Ramada by Wyndham Serpong has 5.
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Ramada by Wyndham Serpong reviews and ratings

Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,539)
Other sources (14)
8.3
Very Good
From 2,539 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Ramada by Wyndham Serpong
All
Staff Friendliness (123)
Bedroom (116)
Ambiance (97)
Room Space (97)
Variety (97)
Hotel Area (94)
Bathroom (89)
Family Friendly (86)
Taste (86)
Accessibility (84)
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Traveller Reviews Ramada by Wyndham Serpong

Number of reviews per page
20
40
Customer reviews
N***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The hotel staff is very friendly, helpful with check-in and check-out, the swimming pool is spacious.
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Accommodation's Reply
03 Aug 2026
Dear Our Valued Guests, Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management
Venny A. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
not bad for those who want cheap prices and close to the city
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Accommodation's Reply
03 Aug 2026
Dear Mrs. Venny A. D., Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management
Indah S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨
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Accommodation's Reply
16 Jul 2026
Dear Indah S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel was clean and the breakfast was quite tasty, though not very varied. The pool view was also nice.
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16 Jul 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Yuliana L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Stayed here for my child's 1st birthday. And very satisfied and memorable. The staff is friendly. You can request a baby crib too, so you don't have to worry about your child falling out of bed. The food is also delicious and varied. Many facilities too, there is a kids corner, swimming pool, gym. The location is also good, want to play to Aeon not far. Overall, it's really good. Recommended to repeat 😍 Hopefully your fortune will be smooth so you can come back here again.
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Accommodation's Reply
08 Jul 2026
Dear Mrs. Yuliana L., Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
It started out well, but as the evening wore on, the AC leak got worse. We were eventually moved, but without checking the room, the bathroom door wouldn't close. Finally, at 11 PM, we had to move again. And after moving, it turned out the mini fridge was leaking, huhu. We were already tired and felt bad for bringing the kids, so we asked for an extra mat. Maybe next time, they could pay more attention, and the staff could improve their friendliness.
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Accommodation's Reply
07 Jul 2026
Dear Our Valued Guests, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management
Wahyu P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Overall, the hotel is quite comfortable with a swimming pool that can be used by children and adults. The room is also quite spacious for its class. For breakfast, there are rather few food variations in my opinion, for a 4-star hotel. Maybe it can be improved further. Thank you.
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Accommodation's Reply
06 Jul 2026
Dear Mr. Wahyu P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
T***k
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Check-in was fast and easy. Breakfast wasn't very varied but it was sufficient and tasted good. Got a welcome drink but it was in another area, not in the check-in lobby, so it was a bit of a challenge to get it. Booked a high floor and got a room on the 27th floor, but couldn't access the balcony because it was too high (safety rules), which was a bit sad. The view from inside was blocked by unclean glass. The city lights were still visible, although not very enjoyable. The toilet was broken, the floor was a little cracked, and the sink was also dull. The shower sometimes turned on by itself, but everything still functioned normally. The amenities were complete, plus there was a mini fridge, a hair dryer, and a laundry bag. Next to the hotel, there was a building under construction, so at night there was a bit of a spooky sensation, plus the shower often turned on, haha. Free parking (just ask the receptionist), there is an Indomaret next to the lobby. There are kids' activities on the weekends too. Because the area is in a village, the sound of the mosque is really felt even though it is on the 27th floor, masya Allah. The pool was quite happy for the kids. There's a sky lounge, but we didn't explore it. There's a kids' playground and gym area.
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Accommodation's Reply
02 Jul 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Worth it. Nice room. Location a bit off, but everything else nice.
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The parking was quite confusing when I arrived late at night, but I made it. The room and building seemed old and could use cleaner maintenance.
1 people find it helpful
Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were very friendly, helpful, and provided excellent service throughout my stay. The facilities were great, and the atmosphere was relaxing. The location was also convenient and made it easy to access nearby attractions. Overall, I really enjoyed my experience and would definitely recommend this hotel to others. I look forward to staying here again in the future.
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Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️
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Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
R***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The bed was itchy. When I checked, I found blood stains. I asked for a replacement, but it turned out most of the sheets were worn and stained.
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Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Ramada by Wyndham Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management
f***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything is okay, only the glass door in the bathroom can't be opened or closed, so where does the water go when taking a shower?
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Accommodation's Reply
11 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The view is nice from the top in the afternoon, friendly service from each staff.
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3 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The place and rooms and facilities are good.
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Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Profile Picture
Putut F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.
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Accommodation's Reply
22 May 2026
Dear Putut F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
e***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍
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4 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
E***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
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Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,539)
Other sources (14)
8.3
Very Good
From 2,539 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Ramada by Wyndham Serpong
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Staff Friendliness (123)
Bedroom (116)
Ambiance (97)
Room Space (97)
Variety (97)
Hotel Area (94)
Bathroom (89)
Family Friendly (86)
Taste (86)
Accessibility (84)
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Traveller Reviews Ramada by Wyndham Serpong

Number of reviews per page
20
40
Customer reviews
N***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The hotel staff is very friendly, helpful with check-in and check-out, the swimming pool is spacious.
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Accommodation's Reply
03 Aug 2026
Dear Our Valued Guests, Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management
Venny A. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
not bad for those who want cheap prices and close to the city
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Accommodation's Reply
03 Aug 2026
Dear Mrs. Venny A. D., Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management
Indah S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨
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Accommodation's Reply
16 Jul 2026
Dear Indah S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel was clean and the breakfast was quite tasty, though not very varied. The pool view was also nice.
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Accommodation's Reply
16 Jul 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Yuliana L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Stayed here for my child's 1st birthday. And very satisfied and memorable. The staff is friendly. You can request a baby crib too, so you don't have to worry about your child falling out of bed. The food is also delicious and varied. Many facilities too, there is a kids corner, swimming pool, gym. The location is also good, want to play to Aeon not far. Overall, it's really good. Recommended to repeat 😍 Hopefully your fortune will be smooth so you can come back here again.
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Accommodation's Reply
08 Jul 2026
Dear Mrs. Yuliana L., Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
It started out well, but as the evening wore on, the AC leak got worse. We were eventually moved, but without checking the room, the bathroom door wouldn't close. Finally, at 11 PM, we had to move again. And after moving, it turned out the mini fridge was leaking, huhu. We were already tired and felt bad for bringing the kids, so we asked for an extra mat. Maybe next time, they could pay more attention, and the staff could improve their friendliness.
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Accommodation's Reply
07 Jul 2026
Dear Our Valued Guests, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management
Wahyu P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
Overall, the hotel is quite comfortable with a swimming pool that can be used by children and adults. The room is also quite spacious for its class. For breakfast, there are rather few food variations in my opinion, for a 4-star hotel. Maybe it can be improved further. Thank you.
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Accommodation's Reply
06 Jul 2026
Dear Mr. Wahyu P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
T***k
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Check-in was fast and easy. Breakfast wasn't very varied but it was sufficient and tasted good. Got a welcome drink but it was in another area, not in the check-in lobby, so it was a bit of a challenge to get it. Booked a high floor and got a room on the 27th floor, but couldn't access the balcony because it was too high (safety rules), which was a bit sad. The view from inside was blocked by unclean glass. The city lights were still visible, although not very enjoyable. The toilet was broken, the floor was a little cracked, and the sink was also dull. The shower sometimes turned on by itself, but everything still functioned normally. The amenities were complete, plus there was a mini fridge, a hair dryer, and a laundry bag. Next to the hotel, there was a building under construction, so at night there was a bit of a spooky sensation, plus the shower often turned on, haha. Free parking (just ask the receptionist), there is an Indomaret next to the lobby. There are kids' activities on the weekends too. Because the area is in a village, the sound of the mosque is really felt even though it is on the 27th floor, masya Allah. The pool was quite happy for the kids. There's a sky lounge, but we didn't explore it. There's a kids' playground and gym area.
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Accommodation's Reply
02 Jul 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
R***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Worth it. Nice room. Location a bit off, but everything else nice.
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Accommodation's Reply
01 Jul 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The parking was quite confusing when I arrived late at night, but I made it. The room and building seemed old and could use cleaner maintenance.
1 people find it helpful
Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were very friendly, helpful, and provided excellent service throughout my stay. The facilities were great, and the atmosphere was relaxing. The location was also convenient and made it easy to access nearby attractions. Overall, I really enjoyed my experience and would definitely recommend this hotel to others. I look forward to staying here again in the future.
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Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️
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Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
R***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The bed was itchy. When I checked, I found blood stains. I asked for a replacement, but it turned out most of the sheets were worn and stained.
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Accommodation's Reply
30 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Ramada by Wyndham Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management
f***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything is okay, only the glass door in the bathroom can't be opened or closed, so where does the water go when taking a shower?
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Accommodation's Reply
11 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The view is nice from the top in the afternoon, friendly service from each staff.
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3 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The place and rooms and facilities are good.
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Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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Putut F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.
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Accommodation's Reply
22 May 2026
Dear Putut F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
e***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍
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4 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
E***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Number of reviews per page
20
40