What are available facilities at Ramada by Wyndham Serpong?

There are top facilites at Ramada by Wyndham Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Ramada by Wyndham Serpong?

The standard check-in time at Ramada by Wyndham Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Ramada by Wyndham Serpong provide breakfast?

Yes, Ramada by Wyndham Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong has a 4.0-star rating.

How many floors does Ramada by Wyndham Serpong have?

Ramada by Wyndham Serpong has 5.

How many rooms are available at Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong has 97.

Does Ramada by Wyndham Serpong have parking?

Yes, Ramada by Wyndham Serpong does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Ramada by Wyndham Serpong have a swimming pool?

Yes, Ramada by Wyndham Serpong does have a swimming pool

What do past guests say about Ramada by Wyndham Serpong?

Traveloka users who have stayed at Ramada by Wyndham Serpong have praised its Cleanliness, Room Comfort, Location.

Ramada by Wyndham Serpong

Name: Ramada by Wyndham Serpong
Address: Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310, Jalan Raya Serpong No. 89, Banten, 15310, Indonesia
Rating: 8.2

Hotels

Preferred Partner Plus

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8.2

/10

Very Good

2,553 reviews

What Guests Say About Their Stay

Staff Friendliness (185)

Bedroom (152)

Room Space (140)

Ambiance (130)

Indah S.

9.4

/ 10

My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨

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R***y

8.5

/ 10

Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️

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putri s.

10.0

/ 10

It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.

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Iman S.

10.0

/ 10

The hotel room was very comfortable and clean, with a neat layout and complete and functioning facilities. The serene atmosphere, soft bed, and lighting were conducive to optimal rest.

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Amelia N. S.

10.0

/ 10

The staff is friendly, quick to respond to requests for assistance, and the rooms are clean and fragrant. I've stayed here twice and have no complaints. Thank you, Ramada by Wyndham.

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In the Area

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Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Sahid Serpong Ramada by Wyndham Serpong is a hotel is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Ramada by Wyndham Serpong

Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

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Discover More About Ramada by Wyndham Serpong

The Charm of Ramada by Wyndham Serpong

Planning your next getaway to Indonesia and looking for a comfortable and convenient base? For Australian travellers seeking a blend of modern amenities and local charm, **Ramada by Wyndham Serpong** in Banten offers a fantastic option. This hotel is designed to cater to your needs, whether you're here for business or leisure, providing a welcoming atmosphere and a strategic location that makes exploring the vibrant Tangerang Selatan region a breeze. With its commitment to quality service and guest satisfaction, Ramada by Wyndham Serpong aims to be your home away from home. Rates at Ramada by Wyndham Serpong start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Ramada by Wyndham Serpong

Nestled in the bustling district of Serpong, within the vibrant Tangerang Selatan area, **Ramada by Wyndham Serpong** offers a prime location for exploring the region. While not directly in the city centre, its strategic position provides excellent access to key business and entertainment hubs. The hotel is conveniently situated approximately {distance_from_city_centre} from the main city centre, making it accessible for those who wish to experience the heart of Tangerang Selatan. For travellers relying on public transport, the nearest train station is a short {distance_to_train_station} away, providing a gateway to wider Jakarta and its surrounding areas. The atmosphere around the hotel is dynamic, with proximity to modern shopping centres and local eateries, offering a taste of contemporary Indonesian life. For those arriving by air, the hotel is a manageable drive from the airport, and various transport options are available.

Guest Facilities and Services at Ramada by Wyndham Serpong

Guest facilities at Ramada by Wyndham Serpong are designed to enhance your stay and ensure a comfortable experience. Australian travellers will appreciate the availability of a hearty breakfast to kickstart their day, with options that cater to diverse tastes, including local Indonesian flavours and familiar international choices. The hotel provides essential services such as secure luggage storage, allowing you to explore freely without worry. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. Complimentary Wi-Fi is accessible throughout the property, keeping you connected. The friendly and efficient 24-hour front desk is always ready to assist with any queries or requests, ensuring a smooth and enjoyable visit.

Room Information and Stay Experience at Ramada by Wyndham Serpong

A variety of rooms are available at Ramada by Wyndham Serpong, each designed to offer a sanctuary of comfort and relaxation after a day of exploration or work. The **Room types of Ramada by Wyndham Serpong** are thoughtfully appointed to meet the needs of different travellers. Guests can expect clean and well-maintained spaces, featuring comfortable bedding options to ensure a restful night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your room, a crucial element for comfort, especially in tropical climates. The bathrooms are designed to be clean and functional, providing a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around Ramada by Wyndham Serpong

The area surrounding Ramada by Wyndham Serpong is a culinary delight, offering a wide array of dining experiences. You'll find a vibrant local food scene with numerous cafes and restaurants serving everything from authentic Indonesian cuisine to international fare. For those who enjoy a good brunch, the vicinity offers several spots that capture the spirit of a relaxed café culture, perfect for enjoying a leisurely morning. The hotel itself also provides dining options, ensuring you have convenient choices for meals without having to venture far. Exploring the local markets and eateries will give you a true taste of the region's gastronomic offerings.

Popular Attractions and Activities near Ramada by Wyndham Serpong

The Tangerang Selatan area, where Ramada by Wyndham Serpong is located, offers a wealth of attractions and activities for every type of traveller. Here are some popular spots you might consider exploring: * **Scientia Square Park:** A modern urban park offering a blend of nature, technology, and entertainment, perfect for a family outing or a relaxing stroll. * **Ocean Park BSD:** A popular water park that provides a fun-filled day with various slides and pools, ideal for cooling off and enjoying some aquatic adventures. * **BSD City:** A well-planned urban development that features numerous shopping malls, entertainment venues, and dining options, offering a glimpse into modern Indonesian city living. * **Al-Azhom Mosque:** A significant religious landmark in Tangerang, known for its impressive architecture and serene atmosphere, offering a cultural and spiritual experience. * **Taman Kota 1 BSD:** A green recreational space that provides a peaceful escape from the city bustle, featuring walking paths and open areas for relaxation. If you are looking for other activities around Ramada by Wyndham Serpong, check out the best deals on Traveloka: Recommended activities in Tangerang Selatan!

How to Get to Ramada by Wyndham Serpong from the Airport

Navigating your journey from the airport to **Ramada by Wyndham Serpong** is straightforward, with several convenient transportation options available. Understanding **how to get to Ramada by Wyndham Serpong** ensures a smooth start to your trip. * **Airport Link Trains:** If available from your arrival airport, these trains offer a comfortable and efficient way to travel towards the city, with onward connections possible. * **Airport Shuttle Buses:** Many airports operate shuttle services that connect to major transportation hubs or directly to popular hotel districts. * **Public Metered Taxis:** Readily available at airport taxi stands, these offer a direct route to the hotel. Ensure the meter is used for fare calculation. * **Rideshare Services:** Popular rideshare apps provide a convenient option for booking a car directly to your destination. For a hassle-free journey, consider pre-booking your **airport transfer service of Ramada by Wyndham Serpong** through Traveloka. You can find great deals on Airport transfer service.

Summary of Why You Should Choose Ramada by Wyndham Serpong

For Australian travellers seeking a comfortable, well-located, and service-oriented hotel in Banten, **Ramada by Wyndham Serpong** stands out as an excellent choice. * **Prime Location:** Situated in the dynamic Serpong area, offering easy access to local attractions and amenities. * **Comfortable Accommodations:** Rooms are designed for relaxation with modern amenities and climate control. * **Friendly Service:** A dedicated 24-hour front desk and helpful staff ensure a pleasant stay. * **Convenient Facilities:** Enjoy amenities like Wi-Fi, a fitness centre, and dining options. Ready to experience the convenience and comfort of Ramada by Wyndham Serpong? **Check room availability at Ramada by Wyndham Serpong** and **Book Ramada by Wyndham Serpong** today through Traveloka for the best rates and seamless booking. Explore more options and plan your entire trip with ease: Book budget hotels in Banten Easily book domestic and international flights at low prices

All facilities in Ramada by Wyndham Serpong

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Vegetarian meal

General

AC
Ballroom
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Conference hostess
Conference room
Meeting facilities
Projector

Hotel Services

24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Nearby Facilities

ATM/Banking
Laundry
Shops

Things to Do

Outdoor pool
Spa

Transportation

Secure parking
Valet parking

Accessibilty

Disabled access friendly
Wheelchair accessible

Connectivity

Free WiFi

Accommodation Policy & General Information in Ramada by Wyndham Serpong

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.

Late Check-out

You're not allowed to check-out past the accommodation's check-out time.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ramada by Wyndham Serpong	97
Number of floors in Ramada by Wyndham Serpong	5
Another facilities in Ramada by Wyndham Serpong	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Ramada by Wyndham Serpong reviews and ratings

Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,539)

Other sources (14)

8.3

Very Good

From 2,539 reviews

Provided by travellers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Ramada by Wyndham Serpong

All

Staff Friendliness (123)

Bedroom (116)

Ambiance (97)

Room Space (97)

Variety (97)

Hotel Area (94)

Bathroom (89)

Family Friendly (86)

Taste (86)

Accessibility (84)

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Traveller Reviews Ramada by Wyndham Serpong

Number of reviews per page

20

40

Customer reviews

N***A

Staycation

9.4

/10

Reviewed 2 day(s) ago

The hotel staff is very friendly, helpful with check-in and check-out, the swimming pool is spacious.

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Accommodation's Reply

03 Aug 2026

Dear Our Valued Guests, Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management

VA

Venny A. D.

Business

10.0

/10

Reviewed 6 day(s) ago

not bad for those who want cheap prices and close to the city

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Accommodation's Reply

03 Aug 2026

Dear Mrs. Venny A. D., Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management

IS

Indah S.

Staycation

9.4

/10

Reviewed 3 week(s) ago

My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨

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Accommodation's Reply

16 Jul 2026

Dear Indah S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

A***n

10.0

/10

Reviewed 4 week(s) ago

The hotel was clean and the breakfast was quite tasty, though not very varied. The pool view was also nice.

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Accommodation's Reply

16 Jul 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

YL

Yuliana L.

Staycation

10.0

/10

Reviewed 4 week(s) ago

Stayed here for my child's 1st birthday. And very satisfied and memorable. The staff is friendly. You can request a baby crib too, so you don't have to worry about your child falling out of bed. The food is also delicious and varied. Many facilities too, there is a kids corner, swimming pool, gym. The location is also good, want to play to Aeon not far. Overall, it's really good. Recommended to repeat 😍 Hopefully your fortune will be smooth so you can come back here again.

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Accommodation's Reply

08 Jul 2026

Dear Mrs. Yuliana L., Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management

S***a

Staycation

8.3

/10

Reviewed 5 week(s) ago

It started out well, but as the evening wore on, the AC leak got worse. We were eventually moved, but without checking the room, the bathroom door wouldn't close. Finally, at 11 PM, we had to move again. And after moving, it turned out the mini fridge was leaking, huhu. We were already tired and felt bad for bringing the kids, so we asked for an extra mat. Maybe next time, they could pay more attention, and the staff could improve their friendliness.

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Accommodation's Reply

07 Jul 2026

Dear Our Valued Guests, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management

WP

Wahyu P.

Leisure

9.0

/10

Reviewed 5 week(s) ago

Overall, the hotel is quite comfortable with a swimming pool that can be used by children and adults. The room is also quite spacious for its class. For breakfast, there are rather few food variations in my opinion, for a 4-star hotel. Maybe it can be improved further. Thank you.

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Accommodation's Reply

06 Jul 2026

Dear Mr. Wahyu P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

T***k

8.8

/10

Reviewed 5 week(s) ago

Check-in was fast and easy. Breakfast wasn't very varied but it was sufficient and tasted good. Got a welcome drink but it was in another area, not in the check-in lobby, so it was a bit of a challenge to get it. Booked a high floor and got a room on the 27th floor, but couldn't access the balcony because it was too high (safety rules), which was a bit sad. The view from inside was blocked by unclean glass. The city lights were still visible, although not very enjoyable. The toilet was broken, the floor was a little cracked, and the sink was also dull. The shower sometimes turned on by itself, but everything still functioned normally. The amenities were complete, plus there was a mini fridge, a hair dryer, and a laundry bag. Next to the hotel, there was a building under construction, so at night there was a bit of a spooky sensation, plus the shower often turned on, haha. Free parking (just ask the receptionist), there is an Indomaret next to the lobby. There are kids' activities on the weekends too. Because the area is in a village, the sound of the mosque is really felt even though it is on the 27th floor, masya Allah. The pool was quite happy for the kids. There's a sky lounge, but we didn't explore it. There's a kids' playground and gym area.

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Accommodation's Reply

02 Jul 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

R***d

Business

9.1

/10

Reviewed 5 week(s) ago

Worth it. Nice room. Location a bit off, but everything else nice.

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Accommodation's Reply

01 Jul 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

M***a

Business

8.4

/10

Reviewed 6 week(s) ago

The parking was quite confusing when I arrived late at night, but I made it. The room and building seemed old and could use cleaner maintenance.

1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

A***s

Staycation

9.4

/10

Reviewed 6 week(s) ago

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were very friendly, helpful, and provided excellent service throughout my stay. The facilities were great, and the atmosphere was relaxing. The location was also convenient and made it easy to access nearby attractions. Overall, I really enjoyed my experience and would definitely recommend this hotel to others. I look forward to staying here again in the future.

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Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

R***y

Staycation

8.5

/10

Reviewed 6 week(s) ago

Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️

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Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

R***a

6.4

/10

Reviewed 7 week(s) ago

The bed was itchy. When I checked, I found blood stains. I asked for a replacement, but it turned out most of the sheets were worn and stained.

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Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Ramada by Wyndham Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management

f***n

10.0

/10

Reviewed 9 week(s) ago

Everything is okay, only the glass door in the bathroom can't be opened or closed, so where does the water go when taking a shower?

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Accommodation's Reply

11 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

A***a

Staycation

10.0

/10

Reviewed 10 week(s) ago

The view is nice from the top in the afternoon, friendly service from each staff.

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3 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

a***a

Staycation

9.7

/10

Reviewed 10 week(s) ago

The place and rooms and facilities are good.

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Accommodation's Reply

02 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

Putut F.

Business

9.1

/10

Reviewed 11 week(s) ago

First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.

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Accommodation's Reply

22 May 2026

Dear Putut F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

e***e

Business

10.0

/10

Reviewed 11 week(s) ago

Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍

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4 people find it helpful

Accommodation's Reply

22 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

s***i

8.5

/10

Reviewed 12 week(s) ago

Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

E***i

8.7

/10

Reviewed 12 week(s) ago

I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.

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1 people find it helpful

Accommodation's Reply

19 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

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