What are available facilities at Ramada by Wyndham Serpong?

There are top facilites at Ramada by Wyndham Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Ramada by Wyndham Serpong?

Check-in time at Ramada by Wyndham Serpong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Ramada by Wyndham Serpong provide breakfast?

Yes, Ramada by Wyndham Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Ramada by Wyndham Serpong have?

Ramada by Wyndham Serpong has 5 floors.

How many rooms are available at Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong has 97 rooms in total.

Does Ramada by Wyndham Serpong provide parking?

Yes, Ramada by Wyndham Serpong provides parking. Please confirm details directly with the hotel.

Does Ramada by Wyndham Serpong have a swimming pool?

Yes, a swimming pool is available at Ramada by Wyndham Serpong.

What do past guests say about Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

Ramada by Wyndham Serpong

Name: Ramada by Wyndham Serpong
Address: Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310, Jalan Raya Serpong No. 89, Banten, 15310, Indonesia
Rating: 8.2

Hotels

Preferred Partner Plus

8.2

/10

Very Good

2,496 reviews

What Guests Say About Their Stay

Staff Friendliness (166)

Bedroom (137)

Room Space (126)

Ambiance (118)

putri s.

10.0

/ 10

It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.

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Iman S.

10.0

/ 10

The hotel room was very comfortable and clean, with a neat layout and complete and functioning facilities. The serene atmosphere, soft bed, and lighting were conducive to optimal rest.

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Amelia N. S.

10.0

/ 10

The staff is friendly, quick to respond to requests for assistance, and the rooms are clean and fragrant. I've stayed here twice and have no complaints. Thank you, Ramada by Wyndham.

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p***i

8.5

/ 10

It's very comfortable to stay here, the rooms are clean and fragrant, the swimming pool is clean, there is a playground, the hotel staff are very friendly, I've stayed here twice for a staycation with my family, highly recommended

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Verified Traveler

8.5

/ 10

Great stay! Clean rooms, friendly staff, and good breakfast. Perfect for a short getaway.

In the Area

See Map

Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Sahid Serpong Ramada by Wyndham Serpong is a hotel is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Ramada by Wyndham Serpong Address: Map & Location

Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Discover More Places

Discover More About Ramada by Wyndham Serpong

note: hotel was previously named Sahid Serpong

Location

Ramada by Wyndham Serpong is a hotel is located at BSD.

About Ramada by Wyndham Serpong

From business event to corporate gathering, Ramada by Wyndham Serpong provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Ramada by Wyndham Serpong, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Ramada by Wyndham Serpong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ramada by Wyndham Serpong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ramada by Wyndham Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Ramada by Wyndham Serpong.

All facilities in Ramada by Wyndham Serpong

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Vegetarian meal

General

AC
Ballroom
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Conference hostess
Conference room
Meeting facilities
Projector

Hotel Services

24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Nearby Facilities

ATM/Banking
Laundry
Shops

Things to Do

Outdoor pool
Spa

Transportation

Secure parking
Valet parking

Accessibilty

Disabled access friendly
Wheelchair accessible

Connectivity

Free WiFi

Accommodation Policy & General Information in Ramada by Wyndham Serpong

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.

Late Check-out

You're not allowed to check-out past the accommodation's check-out time.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ramada by Wyndham Serpong	97
Number of floors in Ramada by Wyndham Serpong	5
Another facilities in Ramada by Wyndham Serpong	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

More Reviews from Other Guests in Ramada by Wyndham Serpong

Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,482)

Other sources (14)

8.3

Very Good

From 2,482 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.3

Service and Facilites

8.4

People often mention about Ramada by Wyndham Serpong

All

Staff Friendliness (114)

Bedroom (110)

Ambiance (91)

Variety (90)

Room Space (89)

Hotel Area (87)

Bathroom (86)

Accessibility (80)

Family Friendly (80)

Taste (79)

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Traveler Reviews Ramada by Wyndham Serpong

Number of reviews per page

20

40

Customer reviews

A***a

Staycation

10.0

/10

Reviewed 3 day(s) ago

The view is nice from the top in the afternoon, friendly service from each staff.

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a***a

Staycation

9.7

/10

Reviewed 5 day(s) ago

The place and rooms and facilities are good.

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Putut F.

Business

9.1

/10

Reviewed 2 week(s) ago

First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.

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Accommodation's Reply

22 May 2026

Dear Putut F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

e***e

Business

10.0

/10

Reviewed 2 week(s) ago

Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍

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2 people find it helpful

Accommodation's Reply

22 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

s***i

8.5

/10

Reviewed 2 week(s) ago

Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

E***i

8.7

/10

Reviewed 2 week(s) ago

I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.

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Accommodation's Reply

19 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

Y***i

9.4

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the check-in and check-out process is also fast.

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1 people find it helpful

Accommodation's Reply

19 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

R***y

Transit

10.0

/10

Reviewed 3 week(s) ago

Comfortable, safe and peaceful, the breakfast is also delicious

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Accommodation's Reply

15 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

J***i

5.0

/10

Reviewed 3 week(s) ago

I love cool rooms. Well, the AC here isn't cold enough for me. The water pressure isn't strong enough either, perhaps because it's too high. Sorry, but I'm not comfortable with the AC and water. Everything else is fine.

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Accommodation's Reply

19 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management

D***i

Business

8.5

/10

Reviewed 3 week(s) ago

The closest proper hotel near BRIN. Overall, okay hotel

1 people find it helpful

Accommodation's Reply

11 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

R***a

10.0

/10

Reviewed 3 week(s) ago

Everything was good and excellent.

Find this review helpful?

Accommodation's Reply

13 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

SI

Sisy I. P.

Business

9.7

/10

Reviewed 3 week(s) ago

The room is really comfortable, clean too, it's a shame there's no smart TV, the pool is awesome, the hospitality is also good, there are many choices for breakfast but just a suggestion maybe the taste could be bolder because there are still many things that lack seasoning but overall it's really okay for just a staycation or business purposes, thank you Ramada 😊😉

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+4

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Accommodation's Reply

11 May 2026

Dear Sisy I. P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

Y

Yoyo

Business

9.7

/10

Reviewed 4 week(s) ago

Recommended to stay… short stay and long stay

Find this review helpful?

Accommodation's Reply

11 May 2026

Dear Yoyo, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

VN

Vety N. F.

8.5

/10

Reviewed 4 week(s) ago

The swimming pool is nice, the kids really enjoy swimming here.

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Accommodation's Reply

11 May 2026

Dear Vety N. F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

L***a

8.5

/10

Reviewed 4 week(s) ago

Recommend it, the child is also happy and comfortable

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2 people find it helpful

Accommodation's Reply

11 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

putri s.

10.0

/10

Reviewed 5 week(s) ago

It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.

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1 people find it helpful

Accommodation's Reply

04 May 2026

Dear Putri S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

S***y

9.4

/10

Reviewed 5 week(s) ago

The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.

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Accommodation's Reply

04 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

L***h

Business

10.0

/10

Reviewed 5 week(s) ago

It was really good to spend the night here and will definitely come back to this hotel.

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Accommodation's Reply

04 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

L***h

Business

10.0

/10

Reviewed 5 week(s) ago

Nice, clean hotel, close to work location.

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1 people find it helpful

Accommodation's Reply

04 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

W***m

8.8

/10

Reviewed 6 week(s) ago

I chose this hotel based on my experience staying at a By Wyndham abroad, and the service and amenities were up to par. The rooms were especially spacious, and the staff at the restaurant were friendly and always remembered my morning routine. Thanks! 🙏😁

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Accommodation's Reply

04 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.