Ramada by Wyndham Serpong

Hotels
Preferred Partner Plus
8.2
/10
Very Good
2,509 reviews

What Guests Say About Their Stay

Staff Friendliness (172)
Bedroom (141)
Room Space (129)
Ambiance (122)

putri s.

10.0
/ 10
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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Iman S.

10.0
/ 10
The hotel room was very comfortable and clean, with a neat layout and complete and functioning facilities. The serene atmosphere, soft bed, and lighting were conducive to optimal rest.
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Amelia N. S.

10.0
/ 10
The staff is friendly, quick to respond to requests for assistance, and the rooms are clean and fragrant. I've stayed here twice and have no complaints. Thank you, Ramada by Wyndham.
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p***i

8.5
/ 10
It's very comfortable to stay here, the rooms are clean and fragrant, the swimming pool is clean, there is a playground, the hotel staff are very friendly, I've stayed here twice for a staycation with my family, highly recommended
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Verified Traveler

8.5
/ 10
Great stay! Clean rooms, friendly staff, and good breakfast. Perfect for a short getaway.
In the Area
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Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Sahid Serpong Ramada by Wyndham Serpong is a hotel is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ramada by Wyndham Serpong

Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
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Discover More About Ramada by Wyndham Serpong

Discover Your Perfect Stay at Ramada by Wyndham Serpong

Welcome to Ramada by Wyndham Serpong, your premier destination for comfort and convenience in the vibrant region of Banten, Indonesia. Whether you're visiting for business or leisure, Ramada by Wyndham Serpong offers an exceptional experience with its world-class amenities, prime location, and warm hospitality. Room rates at Ramada by Wyndham Serpong start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ramada by Wyndham Serpong Location

Nestled in the bustling district of Serpong, Ramada by Wyndham Serpong is strategically situated at Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310. This prime location places you just a short drive from the city center, offering easy access to major business hubs and popular attractions. For those arriving by air, the hotel is conveniently located a manageable distance from the nearest major transportation links, ensuring a smooth journey to your accommodation. The atmosphere surrounding Ramada by Wyndham Serpong is one of dynamic urban energy, yet it provides a tranquil retreat from the everyday hustle. You'll find yourself close to a variety of shopping centers, entertainment venues, and dining options, making it an ideal base for exploring all that Tangerang Selatan has to offer.

Ramada by Wyndham Serpong Facilities & Services

Facilities for guests at Ramada by Wyndham Serpong are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Stay refreshed with a dip in our sparkling outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Maintain your fitness routine at our well-equipped fitness center, available 24 hours a day.
  • Indulge in a rejuvenating experience at our on-site spa, offering a range of treatments from 10:00 AM to 9:00 PM (additional fees apply).
  • Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
  • Enjoy the convenience of complimentary Wi-Fi throughout the hotel.
  • For guests arriving by car, we offer free parking space.
  • A complimentary shuttle service to nearby popular shopping malls is available at scheduled times.

Ramada by Wyndham Serpong Room Types

Explore a diverse range of accommodations designed to suit every traveler's preference. The room types of Ramada by Wyndham Serpong include options for every need.
  • Deluxe Room:

    Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
  • Executive Room:

    Offering enhanced comfort and amenities, these rooms also come with City View or Garden View options, and non-smoking preferences. Bathtub available in select rooms.
  • Suite:

    For an elevated experience, our Suites provide spacious living areas and premium amenities. Enjoy City View or Garden View. Bathtub included.
  • Family Room:

    Ideal for families traveling together, these rooms offer ample space and comfort. Available with Garden View. Non-smoking. Bathtub included.
Please note that Ramada by Wyndham Serpong is not a pet-friendly hotel.

Ramada by Wyndham Serpong Dining & Restaurants

Savor a delightful culinary journey at Ramada by Wyndham Serpong, where diverse dining options await.
  • The Veranda Restaurant:

    Enjoy a lavish breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 500. For lunch and dinner, the restaurant offers an international à la carte menu from 11:00 AM to 10:00 PM.
  • The Lounge:

    Relax and unwind with a selection of beverages and light snacks at our cozy lounge, open from 10:00 AM to 11:00 PM.

Ramada by Wyndham Serpong Nearby Attractions and Activities

Discover the vibrant surroundings of Ramada by Wyndham Serpong with these popular nearby attractions:
  • Summarecon Mall Serpong:

    A premier shopping, dining, and entertainment destination, offering a wide array of international and local brands.
  • Scientia Square Park:

    A family-friendly park featuring educational exhibits, recreational activities, and beautiful green spaces.
  • Ocean Park BSD:

    An exciting water park perfect for a fun-filled day with thrilling rides and attractions for all ages.
  • Gading Raya Golf Club:

    For golf enthusiasts, this well-maintained course offers a challenging and enjoyable game.
  • BSD City:

    Explore the master-planned community of BSD City, known for its modern infrastructure, commercial centers, and residential areas.
If you are looking for other activities around Ramada by Wyndham Serpong, check out the best deals on Traveloka: Recommended activities in Tangerang Selatan!

How to Get to Ramada by Wyndham Serpong from the Airport

Navigating your way to Ramada by Wyndham Serpong is straightforward, with several convenient options available. The airport transfer service of Ramada by Wyndham Serpong ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, you can arrange for a private airport transfer directly through the hotel. This service offers a hassle-free journey from the airport to your room. Please contact the hotel in advance to book this service. Estimated cost: PHP 1,500 - PHP 2,500.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: PHP 800 - PHP 1,200, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Estimated cost: PHP 700 - PHP 1,100.
For more options and to compare prices, explore airport transfer services.

Summary of Why You Should Choose to Stay at Ramada by Wyndham Serpong

Ramada by Wyndham Serpong stands out as an excellent choice for your next getaway, offering a blend of comfort, convenience, and exceptional service.
  • Prime Location:

    Situated in the heart of Serpong, providing easy access to business districts, shopping, and entertainment.
  • Modern Amenities:

    Enjoy a range of facilities including a swimming pool, fitness center, and dining options.
  • Comfortable Rooms:

    Choose from a variety of well-appointed rooms and suites designed for relaxation.
  • Exceptional Service:

    Experience the warm hospitality and attentive service that Wyndham hotels are known for.
  • Great Value:

    Benefit from competitive pricing and special offers, especially when booking through Traveloka.
Discover the best Room availability at Ramada by Wyndham Serpong and make your Booking Ramada by Wyndham Serpong today! Book budget hotels in Banten and experience a memorable stay. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Ramada by Wyndham Serpong

Bar, Cafe and Lounge Ramada by Wyndham Serpong
Bar, Cafe and Lounge
Swimming Pool Ramada by Wyndham Serpong
Swimming Pool
Entertainment Facility Ramada by Wyndham Serpong
Entertainment Facility
Fitness Center Ramada by Wyndham Serpong
Fitness Center
Functional Hall Ramada by Wyndham Serpong
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops

Things to Do

  • Outdoor pool
  • Spa

Transportation

  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ramada by Wyndham Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.

Late Check-out

You're not allowed to check-out past the accommodation's check-out time.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ramada by Wyndham Serpong
97
Number of floors in Ramada by Wyndham Serpong
5
Another facilities in Ramada by Wyndham Serpong
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Ramada by Wyndham Serpong

What are available facilities at Ramada by Wyndham Serpong?
There are top facilites at Ramada by Wyndham Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ramada by Wyndham Serpong?
The standard check-in time at Ramada by Wyndham Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ramada by Wyndham Serpong provide breakfast?
Yes, Ramada by Wyndham Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ramada by Wyndham Serpong?
Ramada by Wyndham Serpong is a 4.0-star hotel.
How many floors does Ramada by Wyndham Serpong have?
Ramada by Wyndham Serpong has 5 floors.
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More Reviews from Other Guests in Ramada by Wyndham Serpong

Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,495)
Other sources (14)
8.3
Very Good
From 2,495 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Ramada by Wyndham Serpong
All
Staff Friendliness (116)
Bedroom (110)
Ambiance (92)
Variety (92)
Room Space (90)
Hotel Area (89)
Bathroom (86)
Family Friendly (82)
Accessibility (81)
Taste (81)
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Traveler Reviews Ramada by Wyndham Serpong

Number of reviews per page
20
40
Customer reviews
f***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is okay, only the glass door in the bathroom can't be opened or closed, so where does the water go when taking a shower?
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Accommodation's Reply
11 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view is nice from the top in the afternoon, friendly service from each staff.
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3 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The place and rooms and facilities are good.
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Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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Putut F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.
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Accommodation's Reply
22 May 2026
Dear Putut F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
e***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍
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3 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
E***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the check-in and check-out process is also fast.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable, safe and peaceful, the breakfast is also delicious
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Accommodation's Reply
15 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
J***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
I love cool rooms. Well, the AC here isn't cold enough for me. The water pressure isn't strong enough either, perhaps because it's too high. Sorry, but I'm not comfortable with the AC and water. Everything else is fine.
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Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The closest proper hotel near BRIN. Overall, okay hotel
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything was good and excellent.
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Sisy I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The room is really comfortable, clean too, it's a shame there's no smart TV, the pool is awesome, the hospitality is also good, there are many choices for breakfast but just a suggestion maybe the taste could be bolder because there are still many things that lack seasoning but overall it's really okay for just a staycation or business purposes, thank you Ramada 😊😉
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+4
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Accommodation's Reply
11 May 2026
Dear Sisy I. P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Yoyo
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Recommended to stay… short stay and long stay
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Accommodation's Reply
11 May 2026
Dear Yoyo, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Vety N. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The swimming pool is nice, the kids really enjoy swimming here.
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Accommodation's Reply
11 May 2026
Dear Vety N. F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Recommend it, the child is also happy and comfortable
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2 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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putri s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Putri S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was really good to spend the night here and will definitely come back to this hotel.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice, clean hotel, close to work location.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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Exterior 4 Ramada by Wyndham Serpong

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Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,495)
Other sources (14)
8.3
Very Good
From 2,495 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Ramada by Wyndham Serpong
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Staff Friendliness (116)
Bedroom (110)
Ambiance (92)
Variety (92)
Room Space (90)
Hotel Area (89)
Bathroom (86)
Family Friendly (82)
Accessibility (81)
Taste (81)
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Traveler Reviews Ramada by Wyndham Serpong

Number of reviews per page
20
40
Customer reviews
f***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is okay, only the glass door in the bathroom can't be opened or closed, so where does the water go when taking a shower?
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Accommodation's Reply
11 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view is nice from the top in the afternoon, friendly service from each staff.
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3 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The place and rooms and facilities are good.
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Accommodation's Reply
02 Jun 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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Putut F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.
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Accommodation's Reply
22 May 2026
Dear Putut F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
e***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍
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3 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
E***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the check-in and check-out process is also fast.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable, safe and peaceful, the breakfast is also delicious
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Accommodation's Reply
15 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
J***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
I love cool rooms. Well, the AC here isn't cold enough for me. The water pressure isn't strong enough either, perhaps because it's too high. Sorry, but I'm not comfortable with the AC and water. Everything else is fine.
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Accommodation's Reply
19 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The closest proper hotel near BRIN. Overall, okay hotel
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything was good and excellent.
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Accommodation's Reply
13 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Sisy I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The room is really comfortable, clean too, it's a shame there's no smart TV, the pool is awesome, the hospitality is also good, there are many choices for breakfast but just a suggestion maybe the taste could be bolder because there are still many things that lack seasoning but overall it's really okay for just a staycation or business purposes, thank you Ramada 😊😉
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+4
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Accommodation's Reply
11 May 2026
Dear Sisy I. P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Yoyo
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Recommended to stay… short stay and long stay
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Accommodation's Reply
11 May 2026
Dear Yoyo, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Vety N. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The swimming pool is nice, the kids really enjoy swimming here.
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Accommodation's Reply
11 May 2026
Dear Vety N. F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Recommend it, the child is also happy and comfortable
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2 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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putri s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Putri S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was really good to spend the night here and will definitely come back to this hotel.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice, clean hotel, close to work location.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Number of reviews per page
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40