What are available facilities at Ramada by Wyndham Serpong?

There are top facilites at Ramada by Wyndham Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Ramada by Wyndham Serpong?

The standard check-in time at Ramada by Wyndham Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Ramada by Wyndham Serpong provide breakfast?

Yes, Ramada by Wyndham Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong is a 4.0-star hotel.

How many floors does Ramada by Wyndham Serpong have?

Ramada by Wyndham Serpong has 5 floors.

How many rooms are available at Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong has 97 rooms in total.

Does Ramada by Wyndham Serpong provide parking?

Yes, Ramada by Wyndham Serpong provides parking. Please confirm details directly with the hotel.

Does Ramada by Wyndham Serpong have a swimming pool?

Yes, a swimming pool is available at Ramada by Wyndham Serpong.

What do past guests say about Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

Ramada by Wyndham Serpong

Name: Ramada by Wyndham Serpong
Address: Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310, Jalan Raya Serpong No. 89, Banten, 15310, Indonesia
Rating: 8.2

Hotels

Preferred Partner Plus

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8.2

/10

Very Good

2,549 reviews

What Guests Say About Their Stay

Staff Friendliness (182)

Bedroom (150)

Room Space (138)

Ambiance (129)

Indah S.

9.4

/ 10

My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨

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R***y

8.5

/ 10

Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️

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putri s.

10.0

/ 10

It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.

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Iman S.

10.0

/ 10

The hotel room was very comfortable and clean, with a neat layout and complete and functioning facilities. The serene atmosphere, soft bed, and lighting were conducive to optimal rest.

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Amelia N. S.

10.0

/ 10

The staff is friendly, quick to respond to requests for assistance, and the rooms are clean and fragrant. I've stayed here twice and have no complaints. Thank you, Ramada by Wyndham.

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In the Area

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Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Sahid Serpong Ramada by Wyndham Serpong is a hotel is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Ramada by Wyndham Serpong

Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

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Discover More About Ramada by Wyndham Serpong

Discover Your Perfect Stay at Ramada by Wyndham Serpong

Welcome to Ramada by Wyndham Serpong, your premier destination for comfort and convenience in the vibrant region of Banten, Indonesia. Whether you're visiting for business or leisure, Ramada by Wyndham Serpong offers an exceptional experience with its world-class amenities, prime location, and warm hospitality. Room rates at Ramada by Wyndham Serpong start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ramada by Wyndham Serpong Location

Nestled in the bustling district of Serpong, Ramada by Wyndham Serpong is strategically situated at Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310. This prime location places you just a short drive from the city center, offering easy access to major business hubs and popular attractions. For those arriving by air, the hotel is conveniently located a manageable distance from the nearest major transportation links, ensuring a smooth journey to your accommodation. The atmosphere surrounding Ramada by Wyndham Serpong is one of dynamic urban energy, yet it provides a tranquil retreat from the everyday hustle. You'll find yourself close to a variety of shopping centers, entertainment venues, and dining options, making it an ideal base for exploring all that Tangerang Selatan has to offer.

Ramada by Wyndham Serpong Facilities & Services

Facilities for guests at Ramada by Wyndham Serpong are designed to cater to every need, ensuring a comfortable and enjoyable stay.

Stay refreshed with a dip in our sparkling outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
Maintain your fitness routine at our well-equipped fitness center, available 24 hours a day.
Indulge in a rejuvenating experience at our on-site spa, offering a range of treatments from 10:00 AM to 9:00 PM (additional fees apply).
Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
Enjoy the convenience of complimentary Wi-Fi throughout the hotel.
For guests arriving by car, we offer free parking space.
A complimentary shuttle service to nearby popular shopping malls is available at scheduled times.

Ramada by Wyndham Serpong Room Types

Explore a diverse range of accommodations designed to suit every traveler's preference. The room types of Ramada by Wyndham Serpong include options for every need.

Deluxe Room:
Available with City View or Garden View. Choose between smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
Executive Room:
Offering enhanced comfort and amenities, these rooms also come with City View or Garden View options, and non-smoking preferences. Bathtub available in select rooms.
Suite:
For an elevated experience, our Suites provide spacious living areas and premium amenities. Enjoy City View or Garden View. Bathtub included.
Family Room:
Ideal for families traveling together, these rooms offer ample space and comfort. Available with Garden View. Non-smoking. Bathtub included.

Please note that Ramada by Wyndham Serpong is not a pet-friendly hotel.

Ramada by Wyndham Serpong Dining & Restaurants

Savor a delightful culinary journey at Ramada by Wyndham Serpong, where diverse dining options await.

The Veranda Restaurant:
Enjoy a lavish breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 500. For lunch and dinner, the restaurant offers an international à la carte menu from 11:00 AM to 10:00 PM.
The Lounge:
Relax and unwind with a selection of beverages and light snacks at our cozy lounge, open from 10:00 AM to 11:00 PM.

Ramada by Wyndham Serpong Nearby Attractions and Activities

Discover the vibrant surroundings of Ramada by Wyndham Serpong with these popular nearby attractions:

Summarecon Mall Serpong:
A premier shopping, dining, and entertainment destination, offering a wide array of international and local brands.
Scientia Square Park:
A family-friendly park featuring educational exhibits, recreational activities, and beautiful green spaces.
Ocean Park BSD:
An exciting water park perfect for a fun-filled day with thrilling rides and attractions for all ages.
Gading Raya Golf Club:
For golf enthusiasts, this well-maintained course offers a challenging and enjoyable game.
BSD City:
Explore the master-planned community of BSD City, known for its modern infrastructure, commercial centers, and residential areas.

If you are looking for other activities around Ramada by Wyndham Serpong, check out the best deals on Traveloka: Recommended activities in Tangerang Selatan!

How to Get to Ramada by Wyndham Serpong from the Airport

Navigating your way to Ramada by Wyndham Serpong is straightforward, with several convenient options available. The airport transfer service of Ramada by Wyndham Serpong ensures a seamless arrival.

Hotel Private Airport Transfer:
For the utmost convenience and comfort, you can arrange for a private airport transfer directly through the hotel. This service offers a hassle-free journey from the airport to your room. Please contact the hotel in advance to book this service. Estimated cost: PHP 1,500 - PHP 2,500.
Taxi:
Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: PHP 800 - PHP 1,200, depending on traffic.
Ride-hailing Service:
You can also book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Estimated cost: PHP 700 - PHP 1,100.

For more options and to compare prices, explore airport transfer services.

Summary of Why You Should Choose to Stay at Ramada by Wyndham Serpong

Ramada by Wyndham Serpong stands out as an excellent choice for your next getaway, offering a blend of comfort, convenience, and exceptional service.

Prime Location:
Situated in the heart of Serpong, providing easy access to business districts, shopping, and entertainment.
Modern Amenities:
Enjoy a range of facilities including a swimming pool, fitness center, and dining options.
Comfortable Rooms:
Choose from a variety of well-appointed rooms and suites designed for relaxation.
Exceptional Service:
Experience the warm hospitality and attentive service that Wyndham hotels are known for.
Great Value:
Benefit from competitive pricing and special offers, especially when booking through Traveloka.

Discover the best Room availability at Ramada by Wyndham Serpong and make your Booking Ramada by Wyndham Serpong today! Book budget hotels in Banten and experience a memorable stay. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Ramada by Wyndham Serpong

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Vegetarian meal

General

AC
Ballroom
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Conference hostess
Conference room
Meeting facilities
Projector

Hotel Services

24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Nearby Facilities

ATM/Banking
Laundry
Shops

Things to Do

Outdoor pool
Spa

Transportation

Secure parking
Valet parking

Accessibilty

Disabled access friendly
Wheelchair accessible

Connectivity

Free WiFi

Accommodation Policy & General Information in Ramada by Wyndham Serpong

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.

Late Check-out

You're not allowed to check-out past the accommodation's check-out time.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ramada by Wyndham Serpong	97
Number of floors in Ramada by Wyndham Serpong	5
Another facilities in Ramada by Wyndham Serpong	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

More Reviews from Other Guests in Ramada by Wyndham Serpong

Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,535)

Other sources (14)

8.3

Very Good

From 2,535 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.4

People often mention about Ramada by Wyndham Serpong

All

Staff Friendliness (122)

Bedroom (116)

Ambiance (97)

Variety (97)

Room Space (96)

Hotel Area (93)

Bathroom (89)

Taste (86)

Family Friendly (85)

Accessibility (84)

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Traveler Reviews Ramada by Wyndham Serpong

Number of reviews per page

20

40

Customer reviews

VA

Venny A. D.

Business

10.0

/10

Reviewed 10 hour(s) ago

not bad for those who want cheap prices and close to the city

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IS

Indah S.

Staycation

9.4

/10

Reviewed 2 week(s) ago

My first time staying here, and everything was great. I even want to come back again. Thank you, Ramada Hotel ✨

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Accommodation's Reply

16 Jul 2026

Dear Indah S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

A***n

10.0

/10

Reviewed 3 week(s) ago

The hotel was clean and the breakfast was quite tasty, though not very varied. The pool view was also nice.

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Accommodation's Reply

16 Jul 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

YL

Yuliana L.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Stayed here for my child's 1st birthday. And very satisfied and memorable. The staff is friendly. You can request a baby crib too, so you don't have to worry about your child falling out of bed. The food is also delicious and varied. Many facilities too, there is a kids corner, swimming pool, gym. The location is also good, want to play to Aeon not far. Overall, it's really good. Recommended to repeat 😍 Hopefully your fortune will be smooth so you can come back here again.

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Accommodation's Reply

08 Jul 2026

Dear Mrs. Yuliana L., Warm greetings from Ramada by Wyndham Serpong Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your holiday at Ramada by Wyndham Serpong. We are grateful to know that you are satisfied with our services and facilities. Your feedback truly motivates us to continue providing exceptional service. Enjoy the comfortable atmosphere in terms of location, service, and our helpful staff while staying at Ramada by Wyndham Serpong. We look forward to your next visit and send you warm greetings from Serpong. Warm regards, Hotel Management

S***a

Staycation

8.3

/10

Reviewed 4 week(s) ago

It started out well, but as the evening wore on, the AC leak got worse. We were eventually moved, but without checking the room, the bathroom door wouldn't close. Finally, at 11 PM, we had to move again. And after moving, it turned out the mini fridge was leaking, huhu. We were already tired and felt bad for bringing the kids, so we asked for an extra mat. Maybe next time, they could pay more attention, and the staff could improve their friendliness.

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Accommodation's Reply

07 Jul 2026

Dear Our Valued Guests, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your feedback is valuable to us, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management

WP

Wahyu P.

Leisure

9.0

/10

Reviewed 4 week(s) ago

Overall, the hotel is quite comfortable with a swimming pool that can be used by children and adults. The room is also quite spacious for its class. For breakfast, there are rather few food variations in my opinion, for a 4-star hotel. Maybe it can be improved further. Thank you.

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Accommodation's Reply

06 Jul 2026

Dear Mr. Wahyu P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

T***k

8.8

/10

Reviewed 5 week(s) ago

Check-in was fast and easy. Breakfast wasn't very varied but it was sufficient and tasted good. Got a welcome drink but it was in another area, not in the check-in lobby, so it was a bit of a challenge to get it. Booked a high floor and got a room on the 27th floor, but couldn't access the balcony because it was too high (safety rules), which was a bit sad. The view from inside was blocked by unclean glass. The city lights were still visible, although not very enjoyable. The toilet was broken, the floor was a little cracked, and the sink was also dull. The shower sometimes turned on by itself, but everything still functioned normally. The amenities were complete, plus there was a mini fridge, a hair dryer, and a laundry bag. Next to the hotel, there was a building under construction, so at night there was a bit of a spooky sensation, plus the shower often turned on, haha. Free parking (just ask the receptionist), there is an Indomaret next to the lobby. There are kids' activities on the weekends too. Because the area is in a village, the sound of the mosque is really felt even though it is on the 27th floor, masya Allah. The pool was quite happy for the kids. There's a sky lounge, but we didn't explore it. There's a kids' playground and gym area.

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Accommodation's Reply

02 Jul 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

R***d

Business

9.1

/10

Reviewed 5 week(s) ago

Worth it. Nice room. Location a bit off, but everything else nice.

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Accommodation's Reply

01 Jul 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

M***a

Business

8.4

/10

Reviewed 5 week(s) ago

The parking was quite confusing when I arrived late at night, but I made it. The room and building seemed old and could use cleaner maintenance.

1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

A***s

Staycation

9.4

/10

Reviewed 5 week(s) ago

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were very friendly, helpful, and provided excellent service throughout my stay. The facilities were great, and the atmosphere was relaxing. The location was also convenient and made it easy to access nearby attractions. Overall, I really enjoyed my experience and would definitely recommend this hotel to others. I look forward to staying here again in the future.

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Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

R***y

Staycation

8.5

/10

Reviewed 6 week(s) ago

Smooth check-in, large pool, delicious breakfast, and pleasant service from all the staff. Hopefully, the hotel will become busier so they can renovate each room. ☺️

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Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

R***a

6.4

/10

Reviewed 6 week(s) ago

The bed was itchy. When I checked, I found blood stains. I asked for a replacement, but it turned out most of the sheets were worn and stained.

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Accommodation's Reply

30 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to review Ramada by Wyndham Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time. However, we are deeply apologize for the inconvenience caused during your stay. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us. We look forward to your next visit and send warm greetings from Ramada by Wyndham Serpong. Till then, stay safe, stay healthy, and see you again. Warm regards, Hotel Management

f***n

10.0

/10

Reviewed 8 week(s) ago

Everything is okay, only the glass door in the bathroom can't be opened or closed, so where does the water go when taking a shower?

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Accommodation's Reply

11 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

A***a

Staycation

10.0

/10

Reviewed 9 week(s) ago

The view is nice from the top in the afternoon, friendly service from each staff.

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3 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

a***a

Staycation

9.7

/10

Reviewed 9 week(s) ago

The place and rooms and facilities are good.

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Accommodation's Reply

02 Jun 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

Putut F.

Business

9.1

/10

Reviewed 10 week(s) ago

First time staying at Ramada Serpong, the impression was very good, from the friendliness of the staff to the hotel facilities, a good option for staying around BSD.

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Accommodation's Reply

22 May 2026

Dear Putut F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

e***e

Business

10.0

/10

Reviewed 10 week(s) ago

Stayed overnight for an event at ICE BSD and the venue was surprisingly close. The room was big enough for two people and allowed for comfortable prayer. The bathroom was clean, with complete amenities, and the water was strong. However, there was no barrier (glass or cloth) for the shower, so when I showered, I got wet all over the bathroom. The breakfast menu was complete and delicious too. Recommended 👍

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4 people find it helpful

Accommodation's Reply

22 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

s***i

8.5

/10

Reviewed 11 week(s) ago

Fun.. Nice swimming pool.. Comfortable.. But the staff should be friendlier… They should be taught more about 4-star service standards😁 The cool security guards are really friendly and nice.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

E***i

8.7

/10

Reviewed 11 week(s) ago

I stayed on the 27th floor but the sound of the vehicles was still clearly audible, the sound insulation needs to be improved.

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1 people find it helpful

Accommodation's Reply

19 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management

Y***i

9.4

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly, the check-in and check-out process is also fast.

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1 people find it helpful

Accommodation's Reply

19 May 2026

Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management

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Ramada by Wyndham Serpong

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