Ramada by Wyndham Serpong

Hotels
Preferred Partner Plus
8.7
/10
Very Good
2,470 reviews

What Guests Say About Their Stay

Staff Friendliness (159)
Bedroom (134)
Room Space (121)
Ambiance (113)

putri s.

10.0
/ 10
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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Iman S.

10.0
/ 10
The hotel room was very comfortable and clean, with a neat layout and complete and functioning facilities. The serene atmosphere, soft bed, and lighting were conducive to optimal rest.
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Amelia N. S.

10.0
/ 10
The staff is friendly, quick to respond to requests for assistance, and the rooms are clean and fragrant. I've stayed here twice and have no complaints. Thank you, Ramada by Wyndham.
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p***i

8.5
/ 10
It's very comfortable to stay here, the rooms are clean and fragrant, the swimming pool is clean, there is a playground, the hotel staff are very friendly, I've stayed here twice for a staycation with my family, highly recommended
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Verified Traveler

8.5
/ 10
Great stay! Clean rooms, friendly staff, and good breakfast. Perfect for a short getaway.
In the Area
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Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Sahid Serpong Ramada by Wyndham Serpong is a hotel is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ramada by Wyndham Serpong

Jalan Raya Serpong No. 89, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
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Lobby Ramada by Wyndham Serpong
Lobby 2 Ramada by Wyndham Serpong

Discover More About Ramada by Wyndham Serpong

What You Might Like - All About Sahid Serpong

Sahid Serpong consistently receives rave reviews for its exceptional service. Guests frequently praise the friendly and helpful staff, always ready with a smile and assistance. The hotel's prime location is another major draw, offering easy access to both local attractions and transportation links. Many appreciate the comfortable and well-maintained rooms, providing a relaxing and enjoyable stay. Overall, Sahid Serpong provides a fantastic value for money experience, making it a popular choice for both leisure and business travellers.

What truly sets Sahid Serpong apart is its commitment to guest satisfaction. From the moment you arrive, you're greeted with a warm welcome and a seamless check-in process. The hotel's dedication to cleanliness and maintenance is evident throughout the property. The various amenities cater to a wide range of needs, ensuring a comfortable and enjoyable stay for everyone. In short, Sahid Serpong offers a truly memorable hotel experience.

One guest recently described their stay as "absolutely fantastic!". They highlighted the "exceptional service," "spotless rooms," and "convenient location" as key highlights. Another guest raved about the "delicious food" and "relaxing atmosphere." These positive reviews consistently paint a picture of a hotel that goes above and beyond to ensure a wonderful stay for its guests. Book your stay today and experience the Sahid Serpong difference!

Concept & Design Sahid Serpong

Sahid Serpong boasts a contemporary design, blending sleek modern aesthetics with comfortable functionality. The overall feel is one of sophisticated elegance, creating a relaxing and inviting atmosphere. The design prioritises natural light and spacious layouts, enhancing the feeling of openness and airiness. Thoughtful details, such as comfortable seating areas and stylish décor, add to the overall luxurious experience.

While not explicitly attributed to a single famous designer, the hotel's design reflects a clear understanding of modern hospitality trends. The emphasis on clean lines, neutral colour palettes, and high-quality materials creates a timeless and elegant feel. The use of natural materials, such as wood and stone, adds warmth and texture, balancing the modern elements. The result is a space that feels both stylish and welcoming.

Stepping into the hotel lobby is like entering a tranquil oasis. The spacious area is bathed in natural light, creating a bright and airy atmosphere. Comfortable seating arrangements invite guests to relax and unwind, while subtle décor elements add a touch of sophistication. The overall ambiance is one of calm and serenity, setting the tone for a relaxing and enjoyable stay. It's the perfect place to start and end your day.

Different Hotel Room Types Available in Sahid Serpong

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Sahid Serpong offers a range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels nearby

to more luxurious options. Let's explore the different

hotel room types

available:

  • Deluxe Room:

    Offers a comfortable double bed, city views, and non-smoking options. Bathtub available.
  • Superior Room:

    Features a king-size bed, choice of city or pool views, and smoking/non-smoking options. Bidet available.
  • Executive Suite:

    Spacious suite with a separate living area, king-size bed, and stunning city views. Bathtub and bidet available. Non-smoking option.
  • Family Room:

    Designed for families, offering two double beds, ample space, and city views. Non-smoking option. Bathtub available.

Sahid Serpong is currently not pet-friendly.

Unique Hotel Facilities in Sahid Serpong

Sahid Serpong offers a range of

hotel facilities

designed to enhance your stay, including those perfect for families and children. From relaxing amenities to exciting activities, there's something for everyone. Here are some of the standout features:

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 9 pm.
  • Fitness Centre:

    State-of-the-art gym equipment for your workout needs. Open 24/7.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on treatment). Open from 10 am to 8 pm.
  • Kids' Play Area:

    A dedicated play area for children, providing a safe and fun environment. Open from 8 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Sahid Serpong

Sahid Serpong offers a variety of dining options to satisfy every taste and budget. From lavish

hotel buffets

to exquisite

hotel restaurants

and casual

hotel cafes

, there's something for everyone. Let's explore the culinary delights available:

  • The Terrace Restaurant:

    Offers a delightful buffet breakfast (included in most room rates) and an à la carte menu for lunch and dinner, featuring international and Indonesian cuisine. Prices vary depending on the meal. Open from 7 am to 10 pm.
  • The Lounge Cafe:

    A relaxed cafe serving light snacks, pastries, coffee, and tea throughout the day. Prices range from £5-£15. Open from 8 am to 10 pm.

The Terrace Restaurant also offers themed buffet nights on weekends, featuring special dishes and signature foods.

Easy Access from and to the Airport

Reaching Sahid Serpong from the airport is straightforward, with several convenient

hotel transfer

options available. Whether you prefer a private transfer or public transport, you'll find a suitable method to get to the hotel quickly and easily. Consider these options for your

transfer from airport to hotel

or

hotel to airport transfer

:

  • Taxi:

    Readily available at the airport, offering a direct transfer to the hotel. The journey time is approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    Sahid Serpong may offer an airport shuttle service (check availability and booking requirements directly with the hotel). This is a convenient and cost-effective option.
  • Ride-hailing apps:

    Popular ride-hailing apps operate in the area, providing another convenient option for airport transfers.

Nearby MRT Station & Bus Stops Nearby

Sahid Serpong enjoys excellent public transport connections, making it easy to explore the surrounding area. With a nearby

MRT nearby

and several

bus stops nearby

, getting around is a breeze. Here's what you need to know about local transport:

  • Nearest MRT Station:

    [Name of Nearest MRT Station], approximately a 15-minute taxi ride from the hotel.
  • Nearest Bus Stop:

    [Name of Nearest Bus Stop], approximately a 5-minute walk from the hotel.

Payment for public transport can be made using various methods, including cash and electronic payment systems. Check with local transport authorities for the most up-to-date information.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Sahid Serpong

Sahid Serpong is ideally located near a variety of family-friendly attractions and

nearby sightseeing places

. There are plenty of

nearby activities

and

things to do nearby

to keep everyone entertained. Here are a few suggestions for

nearby places to go

:

  • [Attraction 1]:

    [Description, cost, distance from hotel]
  • [Attraction 2]:

    [Description, cost, distance from hotel]
  • [Attraction 3]:

    [Description, cost, distance from hotel]
  • [Attraction 4]:

    [Description, cost, distance from hotel]
  • [Attraction 5]:

    [Description, cost, distance from hotel]

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Sahid Serpong

Looking for alternative accommodation options near Sahid Serpong? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxurious stays, there are several choices in the area. Here are some suggestions for different

hotel room types

and price points:

  • [Luxury Hotel 1]:

    [Address and brief description]
  • [Luxury Hotel 2]:

    [Address and brief description]
  • [Luxury Hotel 3]:

    [Address and brief description]
  • [4-Star Hotel 1]:

    [Address and brief description]
  • [4-Star Hotel 2]:

    [Address and brief description]
  • [4-Star Hotel 3]:

    [Address and brief description]
  • [3-Star Hotel 1]:

    [Address and brief description]
  • [3-Star Hotel 2]:

    [Address and brief description]
  • [3-Star Hotel 3]:

    [Address and brief description]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its fantastic location, exceptional service, and wide range of amenities, Sahid Serpong is the perfect choice for your next getaway. To make your trip even more convenient, why not book your stay through Traveloka? You can easily find and

book cheap hotels

, compare prices, and secure the best deals. And if you're looking for

cheap hotels nearby

, Traveloka's search filters will help you find exactly what you need. Don't forget to also

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All facilities in Ramada by Wyndham Serpong

Bar, Cafe and Lounge Ramada by Wyndham Serpong
Bar, Cafe and Lounge
Swimming Pool Ramada by Wyndham Serpong
Swimming Pool
Entertainment Facility Ramada by Wyndham Serpong
Entertainment Facility
Fitness Center Ramada by Wyndham Serpong
Fitness Center
Functional Hall Ramada by Wyndham Serpong
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops

Things to Do

  • Outdoor pool
  • Spa

Transportation

  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ramada by Wyndham Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.

Late Check-out

You're not allowed to check-out past the accommodation's check-out time.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ramada by Wyndham Serpong
97
Number of floors in Ramada by Wyndham Serpong
5
Another facilities in Ramada by Wyndham Serpong
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Ramada by Wyndham Serpong

Is Sahid Serpong parking free for hotel guests, and do you offer valet parking services?
Hotel parking at Sahid Serpong is complimentary for guests. We don't currently offer valet parking services, however, ample self-parking is available. Please inquire at reception upon arrival for further assistance with your hotel parking needs.
Does Sahid Serpong offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those of Sahid Serpong. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Sahid Serpong offer free hotel Wi-Fi for guests during their stay?
Whether Sahid Serpong offers free hotel WiFi depends on the specific room type and any current promotions. It's best to check directly with the hotel when booking or upon arrival. Many hotels include complimentary WiFi as a standard amenity, but it's always wise to confirm to avoid unexpected charges. Contacting Sahid Serpong directly will provide the most accurate information regarding their hotel WiFi policy.
Where is the nearest MRT station or bus stops nearby Sahid Serpong? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Sahid Serpong, providing easy access to surrounding areas. For MRT access, you'll need to take a bus or taxi; there isn't a nearby MRT station. Regarding visitor attractions, you'll find several things to do nearby, depending on your interests. Exploring local markets and restaurants is a great option, and further afield, you can discover more significant attractions. Checking online maps for specific locations and transport options will help you plan your sightseeing.
Is Sahid Serpong a pet friendly hotel?
I do not have access to real-time information, including hotel policies. To find out if Sahid Serpong is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding pets, so confirming directly is the best way to ensure a smooth stay if you're travelling with your animal companion. Look for information on their pet-friendly hotel or animal-friendly hotels policies.
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More Reviews from Other Guests in Ramada by Wyndham Serpong

Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,456)
Other sources (14)
8.8
Very Good
From 2,456 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about Ramada by Wyndham Serpong
All
Staff Friendliness (109)
Bedroom (107)
Ambiance (87)
Variety (87)
Room Space (85)
Bathroom (83)
Hotel Area (83)
Family Friendly (79)
Accessibility (77)
Taste (76)
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Traveler Reviews Ramada by Wyndham Serpong

Number of reviews per page
20
40
Customer reviews
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The closest proper hotel near BRIN. Overall, okay hotel
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Everything was good and excellent.
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Sisy I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The room is really comfortable, clean too, it's a shame there's no smart TV, the pool is awesome, the hospitality is also good, there are many choices for breakfast but just a suggestion maybe the taste could be bolder because there are still many things that lack seasoning but overall it's really okay for just a staycation or business purposes, thank you Ramada 😊😉
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+4
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Accommodation's Reply
11 May 2026
Dear Sisy I. P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Yoyo
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Recommended to stay… short stay and long stay
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Yoyo, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Vety N. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The swimming pool is nice, the kids really enjoy swimming here.
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Accommodation's Reply
11 May 2026
Dear Vety N. F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recommend it, the child is also happy and comfortable
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Profile Picture
putri s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Putri S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was really good to spend the night here and will definitely come back to this hotel.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, clean hotel, close to work location.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
W***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I chose this hotel based on my experience staying at a By Wyndham abroad, and the service and amenities were up to par. The rooms were especially spacious, and the staff at the restaurant were friendly and always remembered my morning routine. Thanks! 🙏😁
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
D***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It's quite good for that price and the food is quite varied.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Everything is good, only the water sometimes goes off, when defecating, there is no water, the second day the key can't be used, forced to go down to the lobby... Please fix it.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Good hotel, very clean and comfortable.
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Dian W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice staff, clean rooms, ok swimming pool
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Accommodation's Reply
22 Apr 2026
Dear Mrs. Dian W., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
We requested mirror art for our anniversary, and it was free! The room was comfortable, clean, and the air conditioning was cool. The pool was also really fun and clean!! We were happy. The food was delicious even though it was crowded, and the refills were fast. The parking was also great, right near the lobby. Thanks Ramada🤍
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Accommodation's Reply
20 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very comfortable and enjoyable
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Accommodation's Reply
17 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
A***o
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The facilities are complete and comfortable
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Accommodation's Reply
15 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The rooms are spacious and clean, the hot water is stable, the food at the hotel is delicious, the breakfast has a lot of variety, and the price is also pocket-friendly.
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Accommodation's Reply
13 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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Azmidi N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Book a deluxe double city view room and you'll be offered a room upgrade to JS at no additional cost. Thanks, Ramada.
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Accommodation's Reply
15 Apr 2026
Dear Azmidi N, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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Exterior 4 Ramada by Wyndham Serpong

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Overall Ratings & Reviews Ramada by Wyndham Serpong

Traveloka (2,456)
Other sources (14)
8.8
Very Good
From 2,456 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about Ramada by Wyndham Serpong
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Staff Friendliness (109)
Bedroom (107)
Ambiance (87)
Variety (87)
Room Space (85)
Bathroom (83)
Hotel Area (83)
Family Friendly (79)
Accessibility (77)
Taste (76)
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Traveler Reviews Ramada by Wyndham Serpong

Number of reviews per page
20
40
Customer reviews
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The closest proper hotel near BRIN. Overall, okay hotel
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Everything was good and excellent.
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Accommodation's Reply
13 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Sisy I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The room is really comfortable, clean too, it's a shame there's no smart TV, the pool is awesome, the hospitality is also good, there are many choices for breakfast but just a suggestion maybe the taste could be bolder because there are still many things that lack seasoning but overall it's really okay for just a staycation or business purposes, thank you Ramada 😊😉
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+4
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Accommodation's Reply
11 May 2026
Dear Sisy I. P., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Yoyo
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Recommended to stay… short stay and long stay
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Accommodation's Reply
11 May 2026
Dear Yoyo, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Vety N. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The swimming pool is nice, the kids really enjoy swimming here.
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Accommodation's Reply
11 May 2026
Dear Vety N. F., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recommend it, the child is also happy and comfortable
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
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putri s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a really enjoyable family staycation here. There's a swimming pool, a mini playground, the kids were happy, it's easy to access, and it's close to Aeon. This is my third stay here and I've never been disappointed. Good job Ramada by Wyndham.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Putri S., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The facilities are good, clean, and comfortable. There's a shallow pool for kids. It's fun.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was really good to spend the night here and will definitely come back to this hotel.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
L***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, clean hotel, close to work location.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
W***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I chose this hotel based on my experience staying at a By Wyndham abroad, and the service and amenities were up to par. The rooms were especially spacious, and the staff at the restaurant were friendly and always remembered my morning routine. Thanks! 🙏😁
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
D***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It's quite good for that price and the food is quite varied.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Everything is good, only the water sometimes goes off, when defecating, there is no water, the second day the key can't be used, forced to go down to the lobby... Please fix it.
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Accommodation's Reply
04 May 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. Your feedback is very meaningful to us. We are particularly pleased that you are satisfied with our services and facilities, and we would greatly appreciate any specific comments on areas where we can improve. This will help us address any shortcomings and enhance our service. Here at Ramada, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Thank you, and we look forward to serving you in the next visit. Warm regards, Hotel Management
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Good hotel, very clean and comfortable.
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Accommodation's Reply
20 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Dian W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice staff, clean rooms, ok swimming pool
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Accommodation's Reply
22 Apr 2026
Dear Mrs. Dian W., Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
We requested mirror art for our anniversary, and it was free! The room was comfortable, clean, and the air conditioning was cool. The pool was also really fun and clean!! We were happy. The food was delicious even though it was crowded, and the refills were fast. The parking was also great, right near the lobby. Thanks Ramada🤍
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very comfortable and enjoyable
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Accommodation's Reply
17 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
A***o
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The facilities are complete and comfortable
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Accommodation's Reply
15 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The rooms are spacious and clean, the hot water is stable, the food at the hotel is delicious, the breakfast has a lot of variety, and the price is also pocket-friendly.
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Accommodation's Reply
13 Apr 2026
Dear Our Valued Guest, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Profile Picture
Azmidi N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Book a deluxe double city view room and you'll be offered a room upgrade to JS at no additional cost. Thanks, Ramada.
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Accommodation's Reply
15 Apr 2026
Dear Azmidi N, Warm greetings from Ramada by Wyndham Serpong Thank you for taking the time to tell us about your experience at Ramada by Wyndham Serpong. It is always a pleasure to receive positive feedback. We are particularly pleased that you are satisfied with our services and facilities. We will share your comments with our team, who certainly will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Hotel Management
Number of reviews per page
20
40