eL Hotel Jakarta

Hotels
Preferred Partner
Finding rooms for you...
8.3
/10
Very Good
12,713 reviews

What Guests Say About Their Stay

A***i

9.4
/ 10
The hotel is comfortable and highly recommended for accommodation in the Kelapa Gading area. The staff is friendly and provides excellent service.
See original

lusi a. w.

9.7
/ 10
There's a junior suite room with two bedrooms, complete with a dining table and living room, making it perfect for us and the kids. Its location is right next to Mitra Keluarga Hospital in Kelapa Gading, making it very convenient for us to go there for a checkup. The hotel is also nearby the Mall of Indonesia, as well as numerous cafes and restaurants.
See original

p***a

10.0
/ 10
Clean, nice, and friendly staff. Perfect for business or family vacations.
See original

Indri M.

10.0
/ 10
Proud of you EL Hotel Jakarta 👍 Excellent service, amazing staff. I'll be back again for the next journey.

H***n

10.0
/ 10
Satisfying experience, nice location, nice room, nice staff, and family-friendly.
In the Area
See Map
Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Whiz Hotel Kelapa Gading eL Hotel Jakarta is a hotel is located at West Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around eL Hotel Jakarta

Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
Discover More Places
Lobby eL Hotel Jakarta
Lobby 2 eL Hotel Jakarta

Discover More About eL Hotel Jakarta

The Charm of eL Hotel Jakarta

For Australian travellers planning a trip to the vibrant Indonesian capital, finding the perfect place to stay is paramount. eL Hotel Jakarta offers a compelling blend of comfort, convenience, and local charm, making it an excellent choice for your next adventure. This introduction aims to provide you with all the essential information about eL Hotel Jakarta, focusing on what matters most to discerning travellers from Down Under. From its strategic location to its welcoming amenities, discover why eL Hotel Jakarta should be at the top of your list.

Rates at eL Hotel Jakarta start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of eL Hotel Jakarta

eL Hotel Jakarta is situated in the bustling district of Jakarta Utara, a dynamic area known for its commercial hubs and growing entertainment scene. Located at Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240, the hotel provides a convenient base for exploring the city. It's approximately a 30-minute drive from Soekarno-Hatta International Airport (CGK), depending on traffic conditions, and offers relatively easy access to the city centre. The surrounding neighbourhood is a mix of modern developments and local life, offering a glimpse into Jakarta's multifaceted character. While not directly on a train line, it's well-connected by major roads, making it accessible via taxi or rideshare services. The area is also close to various shopping centres and business districts, providing a convenient location for both leisure and business travellers.

Guest Facilities and Services at eL Hotel Jakarta

Guest facilities at eL Hotel Jakarta are designed to ensure a comfortable and hassle-free stay. Travellers will appreciate the availability of essential services that cater to modern needs. The hotel typically offers complimentary Wi-Fi throughout the property, allowing you to stay connected with ease. A 24-hour front desk is on hand to assist with any queries or requests, providing peace of mind at any hour. For those who enjoy starting their day with a good meal, the hotel often features an on-site restaurant or breakfast service, with options that can range from local Indonesian delights to more international fare, ensuring a satisfying start to your day. Secure luggage storage is also usually available, allowing you to explore the city freely before check-in or after check-out. While specific details on fitness centres or other recreational facilities may vary, the focus is on providing a comfortable and functional environment for all guests.

Room Information and Stay Experience at eL Hotel Jakarta

eL Hotel Jakarta offers a range of accommodation options designed to suit different traveller needs. The Room types of eL Hotel Jakarta are thoughtfully appointed to provide a sanctuary after a day of exploring. Guests can expect clean and well-maintained rooms, featuring comfortable bedding and effective air conditioning to ensure a pleasant climate control, a crucial element for travellers from diverse climates. Bathrooms are typically modern and kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly with the hotel, the emphasis is on providing a restful and private space. The overall experience in the rooms is geared towards comfort and functionality, ensuring a good night's sleep and a refreshing start to each day of your Jakarta sojourn.

Recommended Nearby Dining and Cafes around eL Hotel Jakarta

The area surrounding eL Hotel Jakarta is a culinary hotspot, offering a diverse range of dining experiences. You'll find numerous local eateries serving authentic Indonesian cuisine, from flavourful street food to more established restaurants. For those who enjoy a good brunch or a quality coffee, the neighbourhood boasts a growing café culture, with many establishments offering expertly brewed coffee and delicious breakfast options, including local favourites and international-inspired dishes. Whether you're craving a hearty Indonesian breakfast or a light café meal, the vicinity provides ample choices to satisfy your palate. Exploring the local food scene is an integral part of the Jakarta experience, and eL Hotel Jakarta's location makes it easy to discover these gastronomic delights.

Popular Attractions and Activities near eL Hotel Jakarta

The Jakarta Utara area, where eL Hotel Jakarta is located, offers a variety of attractions and activities for visitors. Here are a few popular spots to consider:

  • Ancol Dreamland: A large integrated resort area featuring theme parks, beaches, and entertainment venues.
  • Sea World Ancol: An impressive aquarium showcasing a wide array of marine life.
  • Jakarta International Expo (JIExpo): A major convention and exhibition centre that often hosts large-scale events and trade shows.
  • Kawasan Kota Tua (Old Town): While a bit further afield, this historic area offers a glimpse into Jakarta's colonial past with its Dutch architecture and museums.
  • Taman Impian Jaya Ancol: The broader entertainment complex that includes various attractions for families and individuals.
If you are looking for other activities around eL Hotel Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to eL Hotel Jakarta from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to eL Hotel Jakarta is straightforward, with several convenient transportation options available. Understanding the Airport transfer service of eL Hotel Jakarta and the best ways to reach your destination will help you start your trip smoothly. Here’s how to get to eL Hotel Jakarta:

  • Airport Link Train: The airport train service provides a fast and efficient way to get closer to the city centre, from where you can take a taxi or rideshare service to the hotel.
  • Airport Shuttle Buses: Various shuttle bus services operate from the airport to different points in Jakarta. You would then need to arrange onward travel to the hotel.
  • Public Metered Taxis: Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare.
  • Rideshare Services: Popular rideshare apps are a convenient option, with designated pick-up points at the airport.
For a seamless journey, consider booking your Airport transfer service in advance or using a reliable rideshare service upon arrival.

Summary of Why You Should Choose eL Hotel Jakarta

eL Hotel Jakarta stands out as a prime choice for Australian travellers seeking a comfortable and well-located accommodation in Jakarta. Its key advantages include:

  • Strategic Location: Situated in Jakarta Utara, offering good access to business districts and entertainment areas.
  • Comfortable Accommodation: Rooms are designed for relaxation with essential amenities and effective climate control.
  • Convenient Services: A 24-hour front desk, Wi-Fi, and on-site dining options enhance the guest experience.
  • Value for Money: Competitive pricing, especially when utilizing special offers.
To ensure you get the best deal, it's always a good idea to Check room availability at eL Hotel Jakarta and Book eL Hotel Jakarta through Traveloka.

For your next trip, consider exploring more options and securing your travel arrangements with ease. You can Book budget hotels in Jakarta and Easily book domestic and international flights at low prices on Traveloka.

All facilities in eL Hotel Jakarta

Bar, Cafe and Lounge eL Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool eL Hotel Jakarta
Swimming Pool
Fitness Center eL Hotel Jakarta
Fitness Center
Functional Hall eL Hotel Jakarta
Functional Hall
Lobby eL Hotel Jakarta
Lobby

Food and Drinks

  • Bar
  • Breakfast
  • Fullboard with drinks
  • Poolside bar
  • Set menu dinner

Things to Do

  • Garden
  • Outdoor pool

Transportation

  • Valet parking

Connectivity

  • Internation Call
  • LAN Internet
  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Smoking area
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in eL Hotel Jakarta

General Check-in Instructions

All Room Conditions are based on availability

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at eL Hotel Jakarta
305
Number of floors in eL Hotel Jakarta
26
Another facilities in eL Hotel Jakarta
Bar, Breakfast, Fullboard with drinks, Poolside bar, Set menu dinner

Frequently asked questions about eL Hotel Jakarta

What are available facilities at eL Hotel Jakarta?
There are top facilites at eL Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at eL Hotel Jakarta?
The standard check-in time at eL Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does eL Hotel Jakarta provide breakfast?
Yes, eL Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of eL Hotel Jakarta?
eL Hotel Jakarta has a 4.0-star rating.
How many floors does eL Hotel Jakarta have?
eL Hotel Jakarta has 26.
See All

eL Hotel Jakarta reviews and ratings

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12,413)
Other sources (300)
8.4
Very Good
From 12,413 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about eL Hotel Jakarta
All
Staff Friendliness (261)
Bedroom (254)
Ambiance (231)
Taste (231)
Accessibility (224)
Room Space (223)
Bathroom (219)
Variety (217)
Family Friendly (212)
Hotel Area (208)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Arif W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The AC is noisy and the shower water is small.
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is comfortable and highly recommended for accommodation in the Kelapa Gading area. The staff is friendly and provides excellent service.
Translated by Google Icon
See original
Find this review helpful?
E***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, responsive, the rooms are very clean, and the parking is free.
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room was spacious, but the lighting wasn't bright enough, making it very dim at night, especially if you're bringing kids. But the staff, food, and location were all excellent, and I enjoyed my three-day stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review and rate él hotel Jakarta. We are delighted to hear that you felt comfortable during your stay and enjoyed the spacious rooms, food, service from our staff, and the hotel's excellent location. We also greatly appreciate your feedback regarding the lighting in the room, which appeared dim, especially at night. We will forward this feedback to the relevant team for evaluation and improvement to further enhance guest comfort, particularly for families with children. Thank you for choosing él hotel Jakarta for your three-night stay. We hope to welcome you and your family back again on your next visit. Sincerely, The Management Team, él hotel Jakarta
Translated by Google Icon
See original
Mina C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The staff is friendly and the room is overall satisfactory.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Ms. Mina C., Thank you for taking the time to write a review and share your experience staying at El Jakarta Hotel. We are delighted to hear that you were satisfied with your room and the friendly service from our team. Your compliments motivate our entire team to strive to provide the best service to all guests. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All the children loved it and asked to stay at El Hotel again if they went to Jakarta.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guests, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay with your family. We are delighted to hear that the children enjoyed their stay at El Jakarta Hotel and wish to return for another visit to Jakarta. Knowing this brings us joy and motivates us to continue providing comfortable and memorable experiences for the whole family. We look forward to welcoming you and your family back to El Jakarta Hotel again. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was friendly and accommodating
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you found our staff friendly and accommodating during your stay. Your kind feedback is greatly appreciated and serves as an encouragement for our team to continue providing warm and attentive service to every guest. We look forward to welcoming you back to éL Hotel Jakarta on your next visit. Warm regards, Management éL Hotel Jakarta
lusi a. w.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
There's a junior suite room with two bedrooms, complete with a dining table and living room, making it perfect for us and the kids. Its location is right next to Mitra Keluarga Hospital in Kelapa Gading, making it very convenient for us to go there for a checkup. The hotel is also nearby the Mall of Indonesia, as well as numerous cafes and restaurants.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Lucy A.W., Thank you for taking the time to share your experience staying at El Jakarta Hotel. We are delighted to hear that our Junior Suite provided comfort and met the needs of you and your family, especially with its family room, dining table, and two rooms perfect for spending time with the children. We are also pleased with the hotel's location next to Kelapa Gading Family Hospital, facilitating health check-ups, as well as convenient access to Indonesia Shopping Mall, various cafes, and restaurants in the surrounding area. Thank you for choosing El Jakarta Hotel. We hope to welcome you and your family back on your next visit for an even more comfortable and memorable experience. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
Nurull A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable place and good location.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Mr. Nurul A., Thank you for taking the time to write a review about your stay at El Jakarta Hotel. We are delighted to hear that you felt comfortable during your stay and appreciated the hotel's location. We greatly appreciate your compliments and will continue to strive to provide comfortable stays for all our guests. We hope to welcome you back to El Jakarta Hotel on your next visit. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
I***I
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The hotel is fine, though there is one thing that irks me. I checked in very late at night and the basement parking was full of thick, diesel-smelling smoke. This was both alarming and made the smell of diesel stick to your clothes. The other hotel facilities are fine, but the parking lot was very disappointing.
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced with the basement parking area during your late-night arrival. We understand that the presence of thick diesel-smelling smoke can be concerning and uncomfortable, particularly when the smell remains on your clothes. We truly appreciate you bringing this matter to our attention. Your feedback has been shared with the relevant team for further evaluation and follow-up, so we can improve the comfort and safety of our parking area for our guests. We are pleased to know that you found our other hotel facilities satisfactory, and we hope to have the opportunity to welcome you back to éL Hotel Jakarta with a more comfortable experience. Warm regards, Management éL Hotel Jakarta
E***C
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Good, pleasant, strategic location.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at El Jakarta Hotel. We are delighted to hear that you enjoyed your stay and appreciated the hotel's excellent location. Your compliments mean a great deal to us and motivate us to continue providing the best service to all our guests. We hope to welcome you back to El Jakarta Hotel in the future.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel's location is very close to Mitra Keluarga Hospital. This is very helpful, as I have to travel back and forth to the hospital to accompany my family during treatment.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at El Jakarta Hotel. We are delighted to hear that our location near our partner hospital, Kelapa Gading Hospital, facilitated and assisted your needs while you were accompanying your family for treatment. We hope your family's business and medical care went smoothly. We are also hoped that El Jakarta Hotel will continue to be a convenient and beneficial place for families needing easy access to medical facilities. Thank you for choosing El Jakarta Hotel, and we look forward to welcoming you and your family back again in the future. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
p***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean, nice, and friendly staff. Perfect for business or family vacations.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at El Jakarta Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the facilities we provide, and the friendliness of our team. We greatly appreciate that El Jakarta Hotel is a convenient choice for both business and family leisure travel. Thank you for your trust in El Jakarta Hotel. We hope to welcome you and your family back again on your next stay. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
Indri M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Proud of you EL Hotel Jakarta 👍 Excellent service, amazing staff. I'll be back again for the next journey.
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Ms. Indri M., Thank you so much for your wonderful review and for your kind words about éL Hotel Jakarta! We are delighted to know that you enjoyed our excellent service and the hospitality of our team. Your appreciation means a lot to us and is a great motivation for our entire team to continue delivering memorable experiences to every guest. We truly look forward to welcoming you back to éL Hotel Jakarta on your next journey! Warm regards, Management éL Hotel Jakarta
Daini B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A very comfortable hotel for a family staycation. The staff is friendly and the breakfast menu is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Ms. Daini B., Thank you for taking the time to share your experience staying at El Jakarta Hotel. We are delighted to know that El Jakarta Hotel was a convenient choice for your family vacation. We appreciate your positive comments regarding the friendly service from our staff and the wide variety of breakfast options. Your satisfaction motivates our entire team to continue striving to provide excellent service and a memorable stay for all our guests. We look forward to welcoming you and your family back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, making your stay comfortable. It's sure to be a favorite staycation spot.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at él hotel Jakarta. We are delighted to hear that the friendliness of our staff made your stay comfortable. We are also pleased to know that él hotel Jakarta was a memorable place for you and one of your favorite choices for short breaks. Your compliments motivate our entire team to continue striving for friendly service and a pleasant stay experience. We look forward to welcoming you again for your next short break at él hotel Jakarta. Sincerely, The Management Team, él hotel Jakarta
Translated by Google Icon
See original
Bella S. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Thank you for creating the wording request happy birthday on TV. Staycation for a while with kiddos, good place!
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Ms. Bella S. P., Thank you for taking the time to share your wonderful experience at éL Hotel Jakarta. We are delighted to know that you enjoyed your staycation with your little ones and appreciated the birthday greeting displayed on the TV. We are happy that this small personalized touch helped make your stay more special and memorable. It was our pleasure to be part of your family’s special moment. We look forward to welcoming you and your family back to éL Hotel Jakarta for another enjoyable staycation. Warm regards, Management éL Hotel Jakarta
s***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
The breakfast was quite varied and tasty. The room amenities were a bit lacking, with shampoo and soap only half-filled, only one toothbrush, and only one slipper. It seemed like they hadn't been refilled when the previous guest checked out.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at El Jakarta Hotel. We are pleased to hear that you enjoyed the varied and delicious breakfast menu. However, we apologize for any inconvenience regarding the incomplete range of in-room amenities, particularly the lack of shampoo and soap, as well as insufficient toothbrushes and slippers. Your feedback is invaluable and has been forwarded to the relevant team for inspection and replenishment of amenities before the next guest uses the room. Thank you for your suggestions. We hope to welcome you again and provide you with an even better stay at El Jakarta Hotel. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
Navilla F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was a pleasure staying here with my mother's extended family. The staff was very helpful, too. The only thing was that the pillowcases still had stains.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Mr./Ms. Navilla F., Thank you for taking the time to share your experience staying at El Jakarta Hotel. We are delighted to hear that you and your family enjoyed your stay and received excellent service from our team. Your family's happiness and comfort during your stay at the hotel is of utmost importance to us. However, we apologize for the inconvenience regarding the stained pillowcase. We appreciate this feedback and will forward it to the relevant team for consideration in our room cleaning inspection before our next guest's stay. Thank you for your trust and suggestion. We hope to welcome you and your family back to El Jakarta Hotel again with an even better experience. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
Dini A.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The rooms, lobby, and restaurant are full of mosquitoes 🥲 Please fix this. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Ms. Dini A., Thank you for taking the time to share your experience staying at El Jakarta Hotel. We apologize for the inconvenience you experienced regarding the presence of mosquitoes in your room, lobby, and restaurant. We understand that this may have affected your comfort during your stay. We greatly appreciate your feedback and will contact the relevant team to investigate and improve pest control measures in these areas to ensure the cleanliness and comfort of our guests are further enhanced. Thank you for your interest and suggestion. We sincerely hope to have the opportunity to welcome you back again for an even more comfortable experience. Sincerely, The Management Team, El Jakarta Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 eL Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.