eL Hotel Jakarta

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8.3
/10
Very Good
12,887 reviews

What Guests Say About Their Stay

H***n

10.0
/ 10
Satisfying experience, nice location, nice room, nice staff, and family-friendly.

A***g

10.0
/ 10
I highly recommend my friends to stay at El Royal, very comfortable and satisfied.
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a***s

10.0
/ 10
Everything was good and the children were happy, especially my son who was having a birthday, thank you Hotel El.
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kristianto

8.5
/ 10
The hotel staff was very friendly and helpful. On weekends, the hotel was full, and the staff seemed to be working diligently to assist guests promptly. The family room was comfortable. Top notch for the hotel, adios amigos.
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nanda l.

10.0
/ 10
The hotel staff was very friendly. The food menu was varied, and the hotel was very clean and comfortable.
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In the Area
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Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Whiz Hotel Kelapa Gading eL Hotel Jakarta is a hotel is located at West Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around eL Hotel Jakarta

Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
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Lobby eL Hotel Jakarta
Lobby 2 eL Hotel Jakarta

Discover More About eL Hotel Jakarta

eL Hotel Jakarta Rates per Night

Looking for the best eL Hotel Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! eL Hotel Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

eL Hotel Jakarta Location & Address

eL Hotel Jakarta is located at Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240. It's situated in the Jakarta Utara area of Indonesia, known for its proximity to business districts and shopping centres. The hotel is approximately 15 km from the city center.

How to go to eL Hotel Jakarta from Airport

Navigating your transfer from airport to hotel can be a breeze with several options available. Whether you're looking for the fastest route or the most budget-friendly one, here's how to get to eL Hotel Jakarta from Soekarno-Hatta International Airport (CGK):
  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxi counters at the arrival terminals. The journey typically takes around 30-45 minutes, depending on traffic conditions.
  • Ride Hailing (convenient):

    Ride Hailing services are readily available at Soekarno-Hatta International Airport. Simply book a ride through your app, and a driver will pick you up at the designated area. This option offers a balance of convenience and cost-effectiveness.
  • Airport Bus (most affordable):

    The DAMRI airport bus provides a budget-friendly transfer from the airport to various points in Jakarta. You'll need to check the route that passes near eL Hotel Jakarta and may require a short taxi or Ride Hailing ride from the bus stop to the hotel.
Tips: For the most convenient route, consider using a Ride Hailing service or a taxi, especially if you have luggage. Check traffic conditions beforehand, particularly during peak hours, to avoid delays.

eL Hotel Jakarta Reviews & Summary

Looking for all about hotel eL Hotel Jakarta? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Jakarta Utara. Guests particularly appreciate the hotel's convenient location, comfortable accommodations, and friendly service. What guests love about the hotel is its strategic location, making it easy to access nearby attractions and business districts. The hotel also boasts a rooftop pool with stunning city views, a standout feature that guests often rave about. Here's a short, positive review to encourage bookings: "eL Hotel Jakarta exceeded my expectations! The staff were incredibly helpful, the rooms were clean and comfortable, and the rooftop pool was a fantastic bonus. I highly recommend this hotel for anyone visiting Jakarta."

eL Hotel Jakarta Room Types Available

Choosing the right hotel room type can significantly enhance your stay. eL Hotel Jakarta offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    These rooms offer comfortable accommodations with essential amenities. Some standard rooms may be smoking rooms, while others are non-smoking.
  • Deluxe Room:

    Deluxe rooms provide more space and enhanced features compared to standard rooms. Some deluxe rooms offer city views.
  • Executive Suite:

    Executive suites are designed for guests seeking extra space and luxury. These suites typically include a separate living area and may feature a bathtub in the bathroom.
  • Family Room:

    Family rooms are ideal for families travelling together, offering ample space and multiple beds.
eL Hotel Jakarta is not a pet-friendly hotel.

Hotel Facilities in eL Hotel Jakarta

When choosing a hotel, the available hotel facilities can greatly impact your overall experience. eL Hotel Jakarta offers a range of hotel amenities to cater to both adult and kid-friendly needs. Here's a list of the facilities you can expect during your stay:
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's swimming pool. Operating hours are typically from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active during your trip at the hotel's fitness center, equipped with modern exercise equipment. Open 24 hours.
  • Restaurant:

    Indulge in delicious meals at the hotel's restaurant, serving a variety of local and international cuisines.
  • Meeting Rooms:

    For business travellers, eL Hotel Jakarta offers well-equipped meeting rooms for conferences and events.
  • Kids' Club:

    Keep the little ones entertained at the hotel's kids' club, featuring games and activities.

Hotel Buffet or Restaurant/Cafe in eL Hotel Jakarta

Exploring the hotel buffet or hotel restaurant options is a delightful part of any hotel stay. eL Hotel Jakarta boasts several dining options, including a restaurant and a cafe, offering a variety of culinary experiences. Here's what you can expect:
  • The Restaurant:

    This hotel restaurant serves a diverse menu of Indonesian and international dishes. The breakfast buffet is particularly popular, featuring a wide selection of hot and cold items. Prices per person for the buffet are approximately SGD 25. Opening hours are from 6:00 AM to 10:00 PM.
  • The Cafe:

    The hotel cafe offers a relaxed setting for enjoying coffee, pastries, and light meals. It's a great spot for a quick bite or a casual meeting. Opening hours are from 7:00 AM to 11:00 PM.
A special dish to try is their Nasi Goreng Istimewa, a signature fried rice dish with a unique blend of spices.

eL Hotel Jakarta Airport pickups and How to Book

Arranging hotel to airport transfer can make your travel experience much smoother. eL Hotel Jakarta offers hotels with airport shuttle services for its guests. Here's how to book and what you need to know: To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel staff will provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a city. eL Hotel Jakarta is located near several MRT nearby and bus stops nearby, making it easy to get around Jakarta Utara. Here are some of the nearest options:
  • Sunter Agung Bus Stop:

    Located approximately 1 km from the hotel, this bus stop provides access to various bus routes throughout Jakarta.
  • Sunter Boulevard Utara Bus Stop:

    Situated around 1.5 km away, this bus stop offers additional bus connections.
To use public transportation in Jakarta, you'll need a JakLingko card, which can be purchased and topped up at designated vending machines and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for a fun-filled family outing? Jakarta Utara offers a variety of attractions that are perfect for families and kids. Here are five nearby sightseeing places to consider:
  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Located approximately 8 km from the hotel. Entry price: SGD 30 per person.
  • Sea World Ancol:

    Discover marine life at this aquarium, featuring a variety of sea creatures and interactive exhibits. Located approximately 7 km from the hotel. Entry price: SGD 20 per person.
  • Waterbom Jakarta:

    A water park with slides, pools, and other water-based activities. Located approximately 12 km from the hotel. Entry price: SGD 25 per person.
  • Jakarta Aquarium & Safari:

    Explore a diverse collection of aquatic and terrestrial animals. Located approximately 9 km from the hotel. Entry price: SGD 22 per person.
  • Bounce Street Asia Trampoline Park:

    An indoor trampoline park where kids and adults can jump and play. Located approximately 10 km from the hotel. Entry price: SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near eL Hotel Jakarta (Jakarta Utara)

Exploring the local food scene is a must when visiting a new place. Jakarta Utara offers a variety of nearby dining options, from cafes and restaurants to local street food. Here are some recommendations: Cafes/Restaurants:
  • Starbucks:

    A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • Pizza Hut:

    A popular pizza restaurant serving a range of pizzas, pasta, and appetizers.
  • HokBen:

    A Japanese fast-food chain offering bento boxes, ramen, and other Japanese dishes.
Local Street Food:
  • Nasi Goreng:

    Indonesian fried rice, often served with egg, chicken, or seafood.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    A salad of mixed vegetables, tofu, and peanut sauce.
  • Martabak:

    A sweet or savory pancake, often filled with chocolate, cheese, or meat.

Shopping places near eL Hotel Jakarta (Jakarta Utara)

If you're looking for some retail therapy, Jakarta Utara offers several nearby shopping destinations. From malls to department stores, here are some places to shop near me:
  • Mall Kelapa Gading:

    A large shopping mall with a wide variety of stores, restaurants, and entertainment options.
  • Artha Gading Mall:

    Another popular mall with a mix of local and international brands.
  • ITC Cempaka Mas:

    A wholesale shopping center offering a variety of goods at competitive prices.

Other Places to Stay Near eL Hotel Jakarta

If eL Hotel Jakarta is fully booked or you're looking for alternative accommodations, here are some other hotels nearby: 3 luxury/5–6 star hotels nearby:
  • Hotel Mulia Senayan:

    A luxurious hotel with elegant rooms, multiple restaurants, and a spa.
  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A sophisticated hotel offering exceptional service and amenities.
  • Grand Hyatt Jakarta:

    A stylish hotel with a central location and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

3 four-star hotels nearby:
  • Holiday Inn Express Jakarta International Expo:

    A modern hotel with comfortable rooms and a convenient location near the Jakarta International Expo.
  • Mercure Jakarta Cikini:

    A stylish hotel with a rooftop pool and a restaurant serving Indonesian and international cuisine.
  • Swiss-Belhotel Mangga Besar:

    A well-appointed hotel with a range of facilities, including a swimming pool and a fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3 three-star hotels nearby:
  • Ibis Styles Jakarta Mangga Dua Square:

    A budget-friendly hotel with colorful rooms and a convenient location near Mangga Dua Square.
  • Amaris Hotel Seasons City:

    A simple and clean hotel offering basic amenities and affordable rates.
  • Pop! Hotel Kelapa Gading:

    A modern and minimalist hotel with a focus on value and convenience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Jakarta Utara? eL Hotel Jakarta offers a comfortable and convenient base for exploring the city. With its range of amenities, strategic location, and positive reviews, it's a popular choice for travellers. Check hotel availability and make your hotel reservations today! Ready to book your stay? Visit Traveloka to book cheap hotels in Indonesia and find the best deals on cheap hotels nearby.

All facilities in eL Hotel Jakarta

Bar, Cafe and Lounge eL Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool eL Hotel Jakarta
Swimming Pool
Fitness Center eL Hotel Jakarta
Fitness Center
Functional Hall eL Hotel Jakarta
Functional Hall
Lobby eL Hotel Jakarta
Lobby

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Fullboard with drinks
  • Poolside bar
  • Set menu dinner

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Things to Do

  • Garden
  • Outdoor pool

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in eL Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

All Room Conditions are based on availability

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at eL Hotel Jakarta
305
Number of floors in eL Hotel Jakarta
26
Another facilities in eL Hotel Jakarta
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in eL Hotel Jakarta

What are available facilities at eL Hotel Jakarta?
There are top facilites at eL Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at eL Hotel Jakarta?
The standard check-in time at eL Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does eL Hotel Jakarta provide breakfast?
Yes, eL Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of eL Hotel Jakarta
eL Hotel Jakarta has a 4.0-star rating.
How many floors does eL Hotel Jakarta have?
eL Hotel Jakarta has 26.
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More Reviews from Other Guests in eL Hotel Jakarta

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12,587)
Other sources (300)
8.4
Very Good
From 12,587 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about eL Hotel Jakarta
All
Staff Friendliness (256)
Bedroom (248)
Taste (227)
Ambiance (226)
Room Space (219)
Accessibility (218)
Bathroom (216)
Variety (214)
Family Friendly (204)
Hotel Area (204)
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Traveler Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Bella S. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 day(s) ago
Thank you for creating the wording request happy birthday on TV. Staycation for a while with kiddos, good place!
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s***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 day(s) ago
The breakfast was quite varied and tasty. The room amenities were a bit lacking, with shampoo and soap only half-filled, only one toothbrush, and only one slipper. It seemed like they hadn't been refilled when the previous guest checked out.
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Navilla F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
It was a pleasure staying here with my mother's extended family. The staff was very helpful, too. The only thing was that the pillowcases still had stains.
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Dini A.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
The rooms, lobby, and restaurant are full of mosquitoes 🥲 Please fix this. Thank you.
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erwin s.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very suitable for vacation and business.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
A vintage hotel with a strategic location, albeit a bit tucked away. The breakfast menu is varied and delicious.
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e***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
good for short trip, location good near mall kelapa gadin
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Wanwan A. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, can enter the room before 2 o'clock. Great!
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J***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is nice, there is a cafe where you can smoke too.
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1 people find it helpful
GHERICE E. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended for family healing
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The check-in and check-out process was fast and responsive. I'd love to stay here again in the future.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Argh... seriously, everything is amazing. From the service, staff, rooms, and other facilities, it's all the best.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, delicious food 👍
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
*Dear Gentlemen/Ladies,* Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendly service from our team and enjoyed the food we served. Your compliments motivate our entire team to strive for the best service and provide every guest with a memorable stay. Thank you for your excellent rating. We hope to welcome you back to él hotel Jakarta on your next visit. *Sincerely,* The Management Team, él hotel Jakarta
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Our first hotel vacation in Jakarta. Close to MOI, within walking distance. The swimming pool is quite kid-friendly. Unfortunately, we weren't informed when the room was ready, even though we waited a long time in the lobby. Overall, it's a good place for a family vacation.
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Accommodation's Reply
29 Jul 2026
*Dear Valued Customer* Thank you for choosing él hotel Jakarta as your first vacation destination in Jakarta, and thank you for taking the time to share your stay experience. We are delighted to hear that the hotel's location near Mall of Indonesia (MOI) and its child-friendly swimming pool provided convenience for you and your family. However, we apologize for the inconvenience regarding the room availability information. We understand that waiting in the lobby without being informed that your room is ready can make the check-in experience inconvenient. This feedback is taken seriously and will be discussed with the relevant team to improve and ensure timely communication regarding room status. Thank you for your feedback and rating. We hope to welcome you and your family back to él hotel Jakarta again for an even better experience next time. *Sincerely,* The Management Team, él hotel Jakarta
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable room and bathroom.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for taking the time to give us a perfect rating and share your experience staying at El Hotel Jakarta. We are delighted to hear that you enjoyed your stay, especially the condition of the room and bathroom. Your compliments encourage our entire team to strive to provide the best service and facilities for all our guests. We hope to welcome you back on your next stay. Sincerely, The Management Team, El Hotel Jakarta
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Eti H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms are spacious and nice, highly recommended for family vacations.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. Eti H., Thank you for taking the time to give us a perfect rating and share your experience at El Hotel Jakarta. We are delighted that you were impressed with our spacious and comfortable rooms and recommended El Hotel Jakarta as a suitable choice for your family vacation. Your positive review encourages our entire team to continue striving for the best service and experience. We hope to welcome you and your family back again next time and provide you with an equally impressive, or perhaps even better, experience. Sincerely, The Management Team, El Hotel Jakarta
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F***x
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I was well served at this hotel! It was absolutely great.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you were satisfied with the service our team provided. Such positive reviews encourage our entire team to strive for the best service and create memorable experiences for all guests. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
It's not very secure. Something went missing after the room was cleaned. I asked for it to be looked for, but they weren't very responsible and didn't provide any updates.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the missing items after room cleaning. We understand that this may have left you feeling uncertain and disappointed, especially when you did not receive the follow-up you expected. We appreciate your feedback and have taken this matter seriously. We will conduct further investigations with the relevant team, including evaluating our report handling process to ensure that communication and information updates to guests are improved and more responsible. We also apologize if you felt you did not receive adequate responses or updates during the search process. This is certainly not the standard of service we strive to provide to all our guests. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience on your next stay. Sincerely, The Management Team, él hotel Jakarta
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Nice hotel and nice place for shopping.
1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Bapak/Ibu, Thank you for choosing éL Hotel Jakarta and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and appreciated our hotel's location, especially its convenient access to nearby shopping destinations. It is always our goal to provide our guests with a comfortable and enjoyable stay. Thank you for your positive review. We look forward to welcoming you back to éL Hotel Jakarta on your next visit. Warm regards, Management éL Hotel Jakarta
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Satisfying experience, nice location, nice room, nice staff, and family-friendly.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. H*n,** Thank you for taking the time to share your wonderful feedback and for giving eL Hotel Jakarta a perfect rating. We are delighted to know that you had a satisfying stay and enjoyed our convenient location, comfortable room, friendly staff, and family-friendly atmosphere. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional hospitality. We look forward to welcoming you and your family back for another memorable stay at eL Hotel Jakarta. Warm regards, Management eL Hotel Jakarta
Number of reviews per page
20
40

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Lobby 4 eL Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12,587)
Other sources (300)
8.4
Very Good
From 12,587 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about eL Hotel Jakarta
All
Staff Friendliness (256)
Bedroom (248)
Taste (227)
Ambiance (226)
Room Space (219)
Accessibility (218)
Bathroom (216)
Variety (214)
Family Friendly (204)
Hotel Area (204)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Bella S. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 day(s) ago
Thank you for creating the wording request happy birthday on TV. Staycation for a while with kiddos, good place!
Find this review helpful?
s***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 day(s) ago
The breakfast was quite varied and tasty. The room amenities were a bit lacking, with shampoo and soap only half-filled, only one toothbrush, and only one slipper. It seemed like they hadn't been refilled when the previous guest checked out.
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Navilla F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
It was a pleasure staying here with my mother's extended family. The staff was very helpful, too. The only thing was that the pillowcases still had stains.
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Dini A.
icon-Medical
Medical
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9.0
/10
Reviewed 1 week(s) ago
The rooms, lobby, and restaurant are full of mosquitoes 🥲 Please fix this. Thank you.
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erwin s.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very suitable for vacation and business.
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Verified Traveler
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Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
A vintage hotel with a strategic location, albeit a bit tucked away. The breakfast menu is varied and delicious.
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e***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
good for short trip, location good near mall kelapa gadin
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Wanwan A. k.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, can enter the room before 2 o'clock. Great!
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J***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is nice, there is a cafe where you can smoke too.
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GHERICE E. S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended for family healing
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The check-in and check-out process was fast and responsive. I'd love to stay here again in the future.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Argh... seriously, everything is amazing. From the service, staff, rooms, and other facilities, it's all the best.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, delicious food 👍
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
*Dear Gentlemen/Ladies,* Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendly service from our team and enjoyed the food we served. Your compliments motivate our entire team to strive for the best service and provide every guest with a memorable stay. Thank you for your excellent rating. We hope to welcome you back to él hotel Jakarta on your next visit. *Sincerely,* The Management Team, él hotel Jakarta
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Our first hotel vacation in Jakarta. Close to MOI, within walking distance. The swimming pool is quite kid-friendly. Unfortunately, we weren't informed when the room was ready, even though we waited a long time in the lobby. Overall, it's a good place for a family vacation.
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Accommodation's Reply
29 Jul 2026
*Dear Valued Customer* Thank you for choosing él hotel Jakarta as your first vacation destination in Jakarta, and thank you for taking the time to share your stay experience. We are delighted to hear that the hotel's location near Mall of Indonesia (MOI) and its child-friendly swimming pool provided convenience for you and your family. However, we apologize for the inconvenience regarding the room availability information. We understand that waiting in the lobby without being informed that your room is ready can make the check-in experience inconvenient. This feedback is taken seriously and will be discussed with the relevant team to improve and ensure timely communication regarding room status. Thank you for your feedback and rating. We hope to welcome you and your family back to él hotel Jakarta again for an even better experience next time. *Sincerely,* The Management Team, él hotel Jakarta
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable room and bathroom.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for taking the time to give us a perfect rating and share your experience staying at El Hotel Jakarta. We are delighted to hear that you enjoyed your stay, especially the condition of the room and bathroom. Your compliments encourage our entire team to strive to provide the best service and facilities for all our guests. We hope to welcome you back on your next stay. Sincerely, The Management Team, El Hotel Jakarta
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Eti H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms are spacious and nice, highly recommended for family vacations.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. Eti H., Thank you for taking the time to give us a perfect rating and share your experience at El Hotel Jakarta. We are delighted that you were impressed with our spacious and comfortable rooms and recommended El Hotel Jakarta as a suitable choice for your family vacation. Your positive review encourages our entire team to continue striving for the best service and experience. We hope to welcome you and your family back again next time and provide you with an equally impressive, or perhaps even better, experience. Sincerely, The Management Team, El Hotel Jakarta
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F***x
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I was well served at this hotel! It was absolutely great.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you were satisfied with the service our team provided. Such positive reviews encourage our entire team to strive for the best service and create memorable experiences for all guests. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
It's not very secure. Something went missing after the room was cleaned. I asked for it to be looked for, but they weren't very responsible and didn't provide any updates.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the missing items after room cleaning. We understand that this may have left you feeling uncertain and disappointed, especially when you did not receive the follow-up you expected. We appreciate your feedback and have taken this matter seriously. We will conduct further investigations with the relevant team, including evaluating our report handling process to ensure that communication and information updates to guests are improved and more responsible. We also apologize if you felt you did not receive adequate responses or updates during the search process. This is certainly not the standard of service we strive to provide to all our guests. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience on your next stay. Sincerely, The Management Team, él hotel Jakarta
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Nice hotel and nice place for shopping.
1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Bapak/Ibu, Thank you for choosing éL Hotel Jakarta and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and appreciated our hotel's location, especially its convenient access to nearby shopping destinations. It is always our goal to provide our guests with a comfortable and enjoyable stay. Thank you for your positive review. We look forward to welcoming you back to éL Hotel Jakarta on your next visit. Warm regards, Management éL Hotel Jakarta
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Satisfying experience, nice location, nice room, nice staff, and family-friendly.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. H*n,** Thank you for taking the time to share your wonderful feedback and for giving eL Hotel Jakarta a perfect rating. We are delighted to know that you had a satisfying stay and enjoyed our convenient location, comfortable room, friendly staff, and family-friendly atmosphere. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional hospitality. We look forward to welcoming you and your family back for another memorable stay at eL Hotel Jakarta. Warm regards, Management eL Hotel Jakarta
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