eL Hotel Jakarta

Hotels
Preferred Partner
8.2
/10
Very Good
12,731 reviews

What Guests Say About Their Stay

Staff Friendliness (352)
Bedroom (329)
Variety (308)
Ambiance (306)

J***y

8.5
/ 10
The hotel's location is very strategic. The hotel is comfortable, and the staff is very friendly and helpful. I will definitely stay here again in the future.
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V***a

10.0
/ 10
The other room also provided a pleasant stay. The service was excellent, especially from Ka Lintang at the front office, who was friendly, responsive, and helpful throughout our stay. The check-in process was comfortable, and the service truly made guests feel cared for. The room was also clean, comfortable, and fragrant, making it perfect for a peaceful rest. Overall, I'm satisfied with the service and hospitality from EL Hotel ❤️
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sarah a.

9.1
/ 10
I stay here very often, the service is friendly, the food is delicious, the rooms are spacious and clean, I will never get bored staying here.
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Jumariati

9.7
/ 10
The staff was friendly, the food was delicious, the room (junior suite) was clean and spacious, all 3 TVs worked well, and toiletries and mineral water were provided daily. I'll be staying here again next vacation :)
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surono

10.0
/ 10
My stay at eL Hotel Kelapa Gading was exceptional. It was clean and the service was excellent from all the eL Hotel staff. Keep it up, thank you 👍🙏
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In the Area
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Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Whiz Hotel Kelapa Gading eL Hotel Jakarta is a hotel is located at West Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around eL Hotel Jakarta

Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
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Lobby eL Hotel Jakarta
Lobby 2 eL Hotel Jakarta

Discover More About eL Hotel Jakarta

Discover Your Perfect Stay at eL Hotel Jakarta

Welcome to eL Hotel Jakarta, your premier destination for an unforgettable experience in the heart of Indonesia's vibrant capital. Whether you're visiting for business or leisure, eL Hotel Jakarta offers a harmonious blend of comfort, convenience, and exceptional service. Room rates at eL Hotel Jakarta start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

eL Hotel Jakarta Location

Nestled in the bustling district of Jakarta Utara, eL Hotel Jakarta is strategically situated at Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240. This prime location places you just a short distance from the city center, offering easy access to major business hubs and popular attractions. The atmosphere surrounding eL Hotel Jakarta is dynamic and exciting, with a plethora of dining, shopping, and entertainment options just moments away. Its proximity to key transit points ensures that exploring Jakarta is both convenient and enjoyable for all our guests.

eL Hotel Jakarta Facilities & Services

Facilities for guests at eL Hotel Jakarta are designed to enhance your stay and cater to every need.
  • A refreshing swimming pool, perfect for a relaxing dip or a fun family outing. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center to keep up with your workout routine. Open daily from 6:00 AM to 10:00 PM, free of charge for all guests.
  • Complimentary Wi-Fi access throughout the hotel, ensuring you stay connected.
  • On-site parking is available for guests, free of charge.
  • A dedicated concierge service to assist with your inquiries and arrangements. Available 24/7.
  • Room service is available from 6:00 AM to 11:00 PM, with a menu offering a variety of delicious options.
  • For families, a children's play area is available, offering a safe and fun space for younger guests. Open from 9:00 AM to 6:00 PM.

eL Hotel Jakarta Room Types

Discover a range of comfortable accommodations with the diverse room types of eL Hotel Jakarta. We offer a selection of well-appointed rooms designed to suit every traveler's needs.
  • Deluxe Room:

    Available with a City View. These are non-smoking rooms and do not feature a bathtub.
  • Executive Room:

    Offering a City View. These rooms are non-smoking and include a bathtub for your added comfort.
  • Suite:

    Boasting a City View. These spacious suites are non-smoking and come equipped with a bathtub.
  • Family Room:

    Ideal for groups or families, these rooms offer ample space and comfort. Available with a City View, non-smoking, and include a bathtub.
eL Hotel Jakarta is pleased to offer a limited number of pet-friendly rooms. Please note that specific conditions apply, and an additional cleaning fee of PHP 1,500 will be charged per pet, per stay. Advance booking for pet-friendly rooms is highly recommended.

eL Hotel Jakarta Dining & Restaurants

Savor a culinary journey at eL Hotel Jakarta's dining establishments, where exquisite flavors and a welcoming ambiance await.
  • The Veranda Restaurant:

    Our main dining venue, offering a delightful breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 250 per person. For lunch and dinner, enjoy an à la carte menu featuring international and local Indonesian cuisine from 11:00 AM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 500.
  • Sky Lounge:

    Located on the rooftop, this is the perfect spot to unwind with a selection of refreshing beverages and light snacks. Open from 4:00 PM to 12:00 AM. Estimated price per person for drinks and snacks is PHP 400.

eL Hotel Jakarta Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding eL Hotel Jakarta. Here are some popular spots to explore:
  • National Monument (Monas):

    An iconic landmark offering panoramic views of Jakarta.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a significant architectural and religious site.
  • Jakarta Old Town (Kota Tua):

    Explore historical buildings, museums, and charming cafes.
  • Ancol Dreamland:

    A vast entertainment complex featuring theme parks, a water park, and a beach.
  • Grand Indonesia Shopping Town:

    One of Jakarta's premier shopping malls, offering a wide array of retail, dining, and entertainment options.
If you are looking for other activities around eL Hotel Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to eL Hotel Jakarta from the Airport

Navigating your journey to eL Hotel Jakarta is made easy with various transportation options. The airport transfer service of eL Hotel Jakarta ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book eL Hotel Jakarta's private airport transfer service. This service offers a comfortable and direct ride to the hotel. Prices start from PHP 800, depending on the vehicle type.
  • Metered/Coupon Taxis:

    Available at the airport's designated taxi stands. Fares are metered and typically range from PHP 200 to PHP 350, depending on traffic conditions.
  • Ride-hailing Services:

    You can easily book a ride through popular ride-hailing apps for a convenient journey. Estimated cost is between PHP 180 to PHP 300.
  • Airport Premium Buses:

    Some airport bus services may offer routes that pass near the hotel or connect to major transit hubs, from where you can take a short taxi or ride-hailing trip. Bus fares are generally economical, around PHP 50 to PHP 100.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at eL Hotel Jakarta

Choosing eL Hotel Jakarta means opting for a memorable and comfortable stay in the heart of the city. With excellent facilities, a prime location, and warm hospitality, your visit will be nothing short of exceptional.
  • Prime Location:

    Conveniently situated in Jakarta Utara, with easy access to business districts and attractions.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites to suit your needs.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness center, and complimentary Wi-Fi.
  • Dining Delights:

    Savor diverse culinary experiences at our on-site restaurants and lounge.
  • Exceptional Service:

    Our dedicated staff is committed to making your stay pleasant and hassle-free.
Discover the best Room availability at eL Hotel Jakarta and start Planning your trip today. For the best rates and a seamless Booking eL Hotel Jakarta experience, visit Traveloka. Book budget hotels in Jakarta and Easily book domestic and international flights at low prices with Traveloka.

All facilities in eL Hotel Jakarta

Bar, Cafe and Lounge eL Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool eL Hotel Jakarta
Swimming Pool
Fitness Center eL Hotel Jakarta
Fitness Center
Functional Hall eL Hotel Jakarta
Functional Hall
Lobby eL Hotel Jakarta
Lobby

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Fullboard with drinks
  • Poolside bar
  • Set menu dinner

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Things to Do

  • Garden
  • Outdoor pool

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in eL Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

All Room Conditions are based on availability

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at eL Hotel Jakarta
305
Number of floors in eL Hotel Jakarta
26
Another facilities in eL Hotel Jakarta
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in eL Hotel Jakarta

What are available facilities at eL Hotel Jakarta?
There are top facilites at eL Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at eL Hotel Jakarta?
The standard check-in time at eL Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does eL Hotel Jakarta provide breakfast?
Yes, eL Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of eL Hotel Jakarta?
eL Hotel Jakarta is a 4.0-star hotel.
How many floors does eL Hotel Jakarta have?
eL Hotel Jakarta has 26 floors.
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More Reviews from Other Guests in eL Hotel Jakarta

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12,432)
Other sources (299)
8.3
Very Good
From 12,432 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about eL Hotel Jakarta
All
Staff Friendliness (235)
Bedroom (230)
Ambiance (209)
Taste (208)
Room Space (203)
Accessibility (198)
Bathroom (197)
Variety (197)
Family Friendly (188)
Hotel Area (185)
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Traveler Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Erwin P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 hour(s) ago
okaeeehh my boss, recommend to stay here
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Fantastic unforgettable experience, friendly service, delicious breakfast and a variety of choices, hotel close to the city.
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liefang
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Always great to stay here with family. The room was clean and quiet. The facilities and the breakfast were also good.
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Yudi S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 day(s) ago
I stayed for 4 days in a family room. The bed was terrible. The bed is old and not properly balanced. I hurt my back so bad. The AC is leaking. We reported it and the problem is still there. Breakfast was so-so. Corridor smell. The staff's service was excellent.
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel staff is friendly, the breakfast menu has a varied selection.
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T***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The hotel was nice and clean. The staff were friendly. However, the breakfast was just so-so, nothing special. Other than that, everything was fine.
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F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
My husband and children enjoyed staying here.
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I***S
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Good stay totality, staff is friendly.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Ran out of soap, shampoo, bathroom roll, enough only for one person instead of four (we paid for 2 bedrooms). Bed light not working, bedroom chair so thin I almost fell.
Find this review helpful?
A***M
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, clean, and friendly service.
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Andi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Please turn down the volume so it doesn't come out. The rest is all thumbs up...
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+5
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T***f
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
The spray is not clean and feels itchy.
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Shafira N. L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The bathroom lacks a bidet, and the showerhead is fixed overhead and can't be lowered. It's not very kid-friendly. All the restrooms in the hotel also lack bidets. Breakfast is often spicy, but only eggs and soup are non-spicy.
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Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
The kids' favorite is the swimming pool. The room needs more lighting, as it tends to be dim.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean, the breakfast is varied, the gym facilities are usable, just need to upgrade the equipment.
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J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Been here lots of times & always good! 👌
1 people find it helpful
D***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I am a regular here since 2022. Let my stars speak for themselves.
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for your continued trust and loyalty since 2022. Your consistent support means a great deal to us, and we are truly honored to have welcomed you back time and time again. Your stars speak volumes, and we sincerely appreciate your confidence in our team and services. We remain committed to providing a comfortable and memorable experience on every visit. We look forward to welcoming you back again soon. Warm Regards, Team éL Hotel Jakarta
J***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is very strategic. The hotel is comfortable, and the staff is very friendly and helpful. I will definitely stay here again in the future.
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at él hotel Jakarta. We are delighted to hear that you enjoyed our excellent location, comfortable stay, and the friendliness and assistance our team provided. Such positive reviews motivate us to continue providing the best service to all our guests. We appreciate your trust and sincerely hope to welcome you back to él hotel Jakarta in the future. Sincerely, The él hotel Jakarta Team
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The other room also provided a pleasant stay. The service was excellent, especially from Ka Lintang at the front office, who was friendly, responsive, and helpful throughout our stay. The check-in process was comfortable, and the service truly made guests feel cared for. The room was also clean, comfortable, and fragrant, making it perfect for a peaceful rest. Overall, I'm satisfied with the service and hospitality from EL Hotel ❤️
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear valued guest, thank you for your kind and positive feedback. We are very happy to hear that you had another enjoyable time at our hotel. We are also delighted to hear that you were satisfied with the service provided by Mr. Lintang at the front desk. Our friendly and passionate staff are dedicated to providing the best service, striving to ensure that every guest has a comfortable and satisfying stay from check-in throughout their entire visit. It is also a great pleasure that the cleanliness of the rooms, amenities, and the space met your expectations for a relaxing rest. Your valuable feedback motivates all our staff to provide the best service and hospitality. Thank you for trusting and choosing El Hotel Jakarta. We look forward to seeing you again on your next visit. Sincerely, The Staff of El Hotel Jakarta
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
⭐⭐⭐⭐⭐ Staying at EL Hotel was a very pleasant experience. The service was excellent, especially from Ka Lintang at the front office who was friendly, helpful, and provided the best service during check-in and when needed assistance. The room was also very clean, fragrant, and comfortable to rest in. However, a little input for the restaurant area during breakfast because it looked quite hectic. Some of the food was out of stock and the refill took quite a long time. In addition, the bowl for porridge was also out of stock and had not been immediately checked for refills. Hopefully in the future it can be given more attention so that the stay experience is even more perfect. Overall, the stay experience remains satisfying with excellent staff service. Hopefully in the future the quality of service in the restaurant area can be further improved so that the guest experience is even more perfect.
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2 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at El Jakarta Hotel and for giving us an excellent rating. We are delighted to hear that you were satisfied with the comfort of your room and the service from Ms. Lintang at the reception desk. We will forward your compliments to the relevant staff to express our gratitude for their dedication to providing the best service to all guests. Furthermore, we appreciate your feedback regarding the breakfast at the restaurant. We apologize for the inconvenience, particularly the long wait for food replenishment and the occasional shortage of cutlery. This feedback is very valuable and we have forwarded it to the relevant team for consideration and evaluation to improve the quality of our service in the future. We appreciate your trust and are pleased to know that your overall stay was satisfactory. We hope to welcome you back to El Jakarta Hotel again and provide you with an even better experience next time. Sincerely, The El Jakarta Hotel Team
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Number of reviews per page
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Lobby 4 eL Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12,432)
Other sources (299)
8.3
Very Good
From 12,432 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about eL Hotel Jakarta
All
Staff Friendliness (235)
Bedroom (230)
Ambiance (209)
Taste (208)
Room Space (203)
Accessibility (198)
Bathroom (197)
Variety (197)
Family Friendly (188)
Hotel Area (185)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Erwin P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 hour(s) ago
okaeeehh my boss, recommend to stay here
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Fantastic unforgettable experience, friendly service, delicious breakfast and a variety of choices, hotel close to the city.
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Find this review helpful?
liefang
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Always great to stay here with family. The room was clean and quiet. The facilities and the breakfast were also good.
Find this review helpful?
Profile Picture
Yudi S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 day(s) ago
I stayed for 4 days in a family room. The bed was terrible. The bed is old and not properly balanced. I hurt my back so bad. The AC is leaking. We reported it and the problem is still there. Breakfast was so-so. Corridor smell. The staff's service was excellent.
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel staff is friendly, the breakfast menu has a varied selection.
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T***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The hotel was nice and clean. The staff were friendly. However, the breakfast was just so-so, nothing special. Other than that, everything was fine.
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Find this review helpful?
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
My husband and children enjoyed staying here.
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I***S
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Good stay totality, staff is friendly.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Ran out of soap, shampoo, bathroom roll, enough only for one person instead of four (we paid for 2 bedrooms). Bed light not working, bedroom chair so thin I almost fell.
Find this review helpful?
A***M
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, clean, and friendly service.
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Andi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Please turn down the volume so it doesn't come out. The rest is all thumbs up...
Translated by Google Icon
See original
+5
Find this review helpful?
T***f
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
The spray is not clean and feels itchy.
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Find this review helpful?
Profile Picture
Shafira N. L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The bathroom lacks a bidet, and the showerhead is fixed overhead and can't be lowered. It's not very kid-friendly. All the restrooms in the hotel also lack bidets. Breakfast is often spicy, but only eggs and soup are non-spicy.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
The kids' favorite is the swimming pool. The room needs more lighting, as it tends to be dim.
Translated by Google Icon
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Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean, the breakfast is varied, the gym facilities are usable, just need to upgrade the equipment.
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Find this review helpful?
J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Been here lots of times & always good! 👌
1 people find it helpful
D***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I am a regular here since 2022. Let my stars speak for themselves.
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for your continued trust and loyalty since 2022. Your consistent support means a great deal to us, and we are truly honored to have welcomed you back time and time again. Your stars speak volumes, and we sincerely appreciate your confidence in our team and services. We remain committed to providing a comfortable and memorable experience on every visit. We look forward to welcoming you back again soon. Warm Regards, Team éL Hotel Jakarta
J***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is very strategic. The hotel is comfortable, and the staff is very friendly and helpful. I will definitely stay here again in the future.
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Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at él hotel Jakarta. We are delighted to hear that you enjoyed our excellent location, comfortable stay, and the friendliness and assistance our team provided. Such positive reviews motivate us to continue providing the best service to all our guests. We appreciate your trust and sincerely hope to welcome you back to él hotel Jakarta in the future. Sincerely, The él hotel Jakarta Team
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V***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
The other room also provided a pleasant stay. The service was excellent, especially from Ka Lintang at the front office, who was friendly, responsive, and helpful throughout our stay. The check-in process was comfortable, and the service truly made guests feel cared for. The room was also clean, comfortable, and fragrant, making it perfect for a peaceful rest. Overall, I'm satisfied with the service and hospitality from EL Hotel ❤️
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear valued guest, thank you for your kind and positive feedback. We are very happy to hear that you had another enjoyable time at our hotel. We are also delighted to hear that you were satisfied with the service provided by Mr. Lintang at the front desk. Our friendly and passionate staff are dedicated to providing the best service, striving to ensure that every guest has a comfortable and satisfying stay from check-in throughout their entire visit. It is also a great pleasure that the cleanliness of the rooms, amenities, and the space met your expectations for a relaxing rest. Your valuable feedback motivates all our staff to provide the best service and hospitality. Thank you for trusting and choosing El Hotel Jakarta. We look forward to seeing you again on your next visit. Sincerely, The Staff of El Hotel Jakarta
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
⭐⭐⭐⭐⭐ Staying at EL Hotel was a very pleasant experience. The service was excellent, especially from Ka Lintang at the front office who was friendly, helpful, and provided the best service during check-in and when needed assistance. The room was also very clean, fragrant, and comfortable to rest in. However, a little input for the restaurant area during breakfast because it looked quite hectic. Some of the food was out of stock and the refill took quite a long time. In addition, the bowl for porridge was also out of stock and had not been immediately checked for refills. Hopefully in the future it can be given more attention so that the stay experience is even more perfect. Overall, the stay experience remains satisfying with excellent staff service. Hopefully in the future the quality of service in the restaurant area can be further improved so that the guest experience is even more perfect.
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2 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at El Jakarta Hotel and for giving us an excellent rating. We are delighted to hear that you were satisfied with the comfort of your room and the service from Ms. Lintang at the reception desk. We will forward your compliments to the relevant staff to express our gratitude for their dedication to providing the best service to all guests. Furthermore, we appreciate your feedback regarding the breakfast at the restaurant. We apologize for the inconvenience, particularly the long wait for food replenishment and the occasional shortage of cutlery. This feedback is very valuable and we have forwarded it to the relevant team for consideration and evaluation to improve the quality of our service in the future. We appreciate your trust and are pleased to know that your overall stay was satisfactory. We hope to welcome you back to El Jakarta Hotel again and provide you with an even better experience next time. Sincerely, The El Jakarta Hotel Team
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