This is the best Mercure that I have ever stayed at. Great services, great staff, new property, and very good location.

Comfortable stay, helpful staff, and a nice atmosphere. Definitely worth it!

The view from the room is very beautiful and the food is delicious, lots of choices.

The hotel staff is friendly, nice, close to Bumi Upi for lunch or a chill-out, and close to the Garut dodol tourist center. It's affordable 👍

The hotel is quite comfortable, the service is also good, I borrowed an iron from the receptionist and they also gave me one, the hotel is near Garut Station, near Kopi Logi and near Garut Square. So this can be said to be in the middle of the city, near the inn there are also many food sellers, so you don't have to worry about going hungry. Overall it's good, just for those who want to come here, don't forget to bring your own towel, because they only provide bath soap. So, it's better to bring your own toiletries too. ❤️

Oh my God, the price is cheap but the facilities are luxurious. The place is very clean, the room smells good, the toilet is clean, and the staff is friendly. If I go to Garut again, I will stay here again 🫶🏻😍

My go-to hotel when I go to Garut, I never want to choose another. My favorites are the VIP and Executive rooms, which can accommodate four people in one room, so I and my kids don't have to be separated or crowded. Hopefully, the Kencana type will be separated in the future. Not two rooms in one house. Overall, Tirta Kencana is the best in terms of price and quality. Please maintain it, and if any room facilities are damaged, please repair them immediately.

Highly recommend, incredibly friendly staff, comfortable rooms. Strategic location close to the city center. Will definitely be back again.

Worth it to stay with the cleanest hotel and the area is near Surabi Bakar Berlian, with many kinds of coffee shops in the area.

The hotel staff is friendly, the facilities are suitable for a staycation with family, there are many menu choices, and the surrounding views are really beautiful.

Friendly staff. Helpful front desk. Large, brightly lit rooms, clean hotel, complete and delicious breakfast. Located on a main road.

The hotel is nice, clean, comfortable, and the staff is friendly. Overall, it's a top-notch hotel.

It was a truly wonderful stay at the Ramayana Hotel. The views are breathtaking, with views of the mountains, sunrise, sunset, and the lights of Garut city at night.

The staff is friendly and the location is great. Right behind the hotel there is a trekking area with a nice view.

I was hesitant when I first booked because the reviews were pretty bad, but when I checked in, it turned out to be a great room for the price. The service was friendly and good, and breakfast was delivered to my room. The room was nice and clean, and it was a great price for a room with two beds, which was enough for me and my family. Please don't hesitate to stay here; it's great, clean, and comfortable ☺️

The rooms are neat and clean, the staff is friendly, and check-in is hassle-free. The hotel's central location makes it easy to get around. Overall, this hotel is highly recommended.

Room is beyond expectations, better than photo, location is very easy to reach, spacious and comfortable parking. The room service is top, the cuisine is okay too. Next trip will definitely come back again. 😇

The hotel staff was friendly during check-in and check-out, making things very easy... It was very pleasant.

Booked a room with a fan, thought it would be stuffy, but it wasn't. It was really cool even at night without a fan. The house is homey, cozy, cool, comfortable, clean, and well-organized. My kids felt at home because the living room is quite spacious. The cooking utensils are also complete, very suitable for those who have children who are on complementary foods. The refrigerator and dispenser are all complete, and they are given bread and pretty glasses too, haha. If I go to Garut, I will definitely come here.