Friendly staff, clean and comfortable rooms, a cozy rooftop cafe, and delicious food. Perfect for business trips and family staycations.

I've stayed at this hotel three times and have always been satisfied. The staff are friendly, fast, and helpful. The rooms and the entire hotel are clean. The Wi-Fi is fast and seamless. The breakfast is varied and delicious. I will definitely return here when I visit Surabaya again.

The hotel staff is friendly and the hotel location is close to Bungkul Park, looking for dinner is also close.

Highly recommended for staying with family, with friendly service and delicious food that suits the Indonesian palate... Best.

Overall, the hotel is okay, but the room isn't very soundproof because I got a room at the front of the building, the part closest to the roundabout and the railway crossing. But access is limited.

Comfortable place, complete facilities, kids friendly, delicious food, close to shopping centers, friendly service.

I love staying here. The staff are extremely friendly and accommodating. All my requests are all done very well. I love the food and the ambiance. I would love to go back again when I visit the town.

I've been staying at this hotel for a while now. The prices are affordable. There are plenty of culinary options nearby.

The hotel staff was very helpful with customer requests. I was traveling with my parents and family and had previously requested a connecting room, and the staff helped provide one. Thank you.

Aesthetic room design. Rooms offer views of Jalan Jemursari. Connecting rooms are available. Clean and tidy. Perfect for those on business in South Surabaya.

The hotel staff was friendly and responsive, the rooms were comfortable, the corridors were fragrant and clean, and check-in was quick and easy.

Affordable price with surprisingly great quality and service. Will definitely stay here again.

Very friendly, the most comfortable hotel in my opinion. Very clean and everyone is friendly.

first staycation here, I swear I will not be disappointed, from the beginning the staff is very friendly, the hotel environment is clean and comfortable. when I checked in I looked very tired, maybe after checking in I was told to take a drink that was already prepared :') as much respect as the visitors. The hotel room is clean, the facilities are okay, the bathroom is also clean, the AC works well. at that price at the Sby hotel, it's really cheap 1000/10 basically 🥰. next time if i go to sby i will staycation here. because it is close to any destination.

My stay at Artotel was truly memorable. The location is incredibly strategic, making it easy to get everywhere. The rooms are spacious, very clean, and the atmosphere is incredibly peaceful, allowing for optimal rest without being disturbed by noise. The bathtub is a plus for a relaxing soak. Another favorite is the breakfast menu, which is very varied and delicious. Highly recommended.

The hotel is definitely worth the price! The room was clean and comfortable, the facilities were good, and the overall experience was pleasant. Great value for money, especially if you’re looking for a comfortable stay without spending too much. Would definitely consider staying here again!

The room was very comfortable, the staff was friendly, the bathroom was clean, and the water heater worked well.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

What I like about this hotel is that it always looks clean and well-furnished. The soup I ordered for dinner was delicious. Nice choice for your stay in Surabaya.

The service is good and the food and rooms are comfortable, suitable for families.

The hotel staff was very friendly. The breakfast was comprehensive, even including squid. This was the first time a hotel breakfast had squid.