Mercure Jayapura

Hotels
8.6
/10
Very Good
440 reviews

What Guests Say About Their Stay

Cathy

9.4
/ 10
The hotel staff was very friendly and helpful at check in. At checkout, just return the card and go straight to the airport. Less than 1 minute in the hotel lobby. The spacious and comfortable room, complete bathroom with hairdryer adds to the impression according to my needs as a woman. The availability of a dispenser near the room is very helpful for customers. ❤️
See original

ipung h. p.

10.0
/ 10
The hotel is very nice and beautiful The hotel service is also the best The food is also delicious and there are many menus The best
See original

Stevie B.

9.7
/ 10
Reception-nya ramah. Kamar-nya bersih. Fasilitas oke. Sarapan pagi menu mantap dan enak sekali dan lokasi strategis di tengah kota Jayapura, mau ke mana-mana gampang. Terima kasih.

YANLIANA

10.0
/ 10
perfect and excellent. Attentive staffs, very kind.... sincere .. that hospitality mindsets ...just gonna give thumbs up👍👍

Dinda

10.0
/ 10
the new hotel in town opened in dec 2016 if im not wrong, the room is clean, comfortable and spacious, i stayed in deluxe room
In the Area
See Map
Jl Ahmad Yani, Gurabesi No 12, Jayapura, Jayapura, Kota Jayapura, Papua, Indonesia, 99111

Main Facilities

Read More
Parking
WiFi
Staying at Mercure Jayapura is a good choice when you are visiting North Jayapura. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Mercure Jayapura

Jl Ahmad Yani, Gurabesi No 12, Jayapura, Jayapura, Kota Jayapura, Papua, Indonesia, 99111
Discover More Places
Others Mercure Jayapura
Others 2 Mercure Jayapura

Discover More About Mercure Jayapura

Discover Mercure Jayapura: Your Gateway to Papua's Wonders

Welcome to Mercure Jayapura, a fantastic choice for travellers seeking comfort, convenience, and a touch of local charm in the heart of Papua, Indonesia. Whether you're here for business or leisure, Mercure Jayapura offers a welcoming atmosphere and excellent amenities to make your stay truly memorable. Room rates at Mercure Jayapura start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Jayapura Location

Nestled in the vibrant district of Kota Jayapura, Mercure Jayapura is conveniently situated at Jl Ahmad Yani, Gurabesi No 12, Jayapura, Jayapura, Kota Jayapura, Papua, Indonesia, 99111. This prime location places you just a short distance from the bustling city centre, making it easy to explore all that Jayapura has to offer. You'll find yourself immersed in an atmosphere that blends the energy of a growing city with the natural beauty of its surroundings, offering a unique experience akin to staying near Brisbane's South Bank Parklands, with its cultural hubs and riverside promenades. The hotel is well-connected, ensuring you can easily access major transport links and discover the local attractions.

Mercure Jayapura Facilities & Services

Facilities for guests at Mercure Jayapura are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day.
  • A well-equipped fitness centre to keep up with your workout routine.
  • On-site dining options offering delicious local and international cuisine.
  • Complimentary Wi-Fi throughout the hotel for staying connected.
  • 24-hour front desk service to assist with any queries.
  • Secure on-site parking, ideal for those arriving by car.

Mercure Jayapura Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Mercure Jayapura. Each room is designed with your comfort in mind, offering a peaceful retreat after a day of exploration or work.
  • Deluxe Room:

    These rooms offer a comfortable space with a choice of city views. All rooms are strictly non-smoking and feature a private bathroom, some with a bathtub.
  • Superior Room:

    Similar to the Deluxe rooms, Superior rooms provide a pleasant stay with modern amenities and non-smoking environments. Bathtubs are available in select rooms.
  • Executive Suite:

    For those seeking a little extra space and luxury, the Executive Suite provides enhanced amenities and often features a separate living area. Enjoy city views from your well-appointed room, with bathtubs available.
Please note that all rooms at Mercure Jayapura are designated as non-smoking to ensure a fresh environment for all guests.

Mercure Jayapura Dining & Restaurants

Savour a delightful culinary journey at Mercure Jayapura's dining venues. The hotel offers a variety of options to satisfy your taste buds, from hearty breakfasts to delicious dinners.
  • On-site Restaurant:

    Enjoy a selection of local Indonesian specialties and international dishes. The restaurant typically serves breakfast, lunch, and dinner. Estimated price per person for a main course is around AUD $20-30. Operating hours are generally from 6:00 AM to 10:00 PM.
  • Bar/Lounge:

    Unwind with a refreshing drink at the hotel's bar. A perfect spot to relax after a long day. Operating hours are usually from 11:00 AM to 11:00 PM.

Mercure Jayapura Nearby Attractions and Activities

Jayapura and its surroundings offer a wealth of attractions for every type of traveller. Immerse yourself in the local culture and natural beauty.
  • Mac Arthur Monument:

    A significant historical landmark offering panoramic views of the city and Humboldt Bay.
  • Pusat Laut (Ocean Centre):

    Explore marine life and learn about the diverse underwater ecosystems of Papua.
  • Jayapura City Centre:

    Experience the local buzz, browse markets, and sample authentic Papuan cuisine.
  • Sentani Lake:

    A stunning freshwater lake surrounded by mountains, offering opportunities for boat trips and cultural village visits.
  • Yotefa Bay (Teluk Yotefa):

    Known for its unique mangrove forests and vibrant marine life, ideal for eco-tourism.
If you are looking for other activities around Mercure Jayapura, check out the best deals on Traveloka: Recommended activities in Jayapura!

How to Get to Mercure Jayapura from the Airport

Getting to Mercure Jayapura from the airport is straightforward, with several convenient options available. The airport transfer service of Mercure Jayapura can be arranged to ensure a seamless arrival.
  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to Mercure Jayapura typically takes around 30-45 minutes, depending on traffic. Estimated cost is around AUD $15-25.
  • Ride-hailing Service:

    You can book a ride through popular ride-hailing apps for a convenient and often cost-effective transfer. Prices can vary but are generally comparable to taxis.
  • Hotel Transfer:

    For ultimate convenience, you can pre-book a private airport transfer directly with Mercure Jayapura. This service offers a hassle-free experience, with a driver meeting you at arrivals. Contact the hotel for pricing and booking details. This is a great option if you're looking for reliable airport transfer services.
When planning your trip, consider the Mercure Jayapura airport transfer for a stress-free start to your stay.

Summary of Why You Should Choose to Stay at Mercure Jayapura

Mercure Jayapura stands out as an excellent choice for travellers seeking a comfortable and well-located accommodation in Papua. With its range of amenities, convenient location, and welcoming service, it's the perfect base for exploring the region.
  • Prime Location:

    Situated in Kota Jayapura, offering easy access to attractions and city amenities.
  • Comfortable Rooms:

    A variety of room types to suit different needs, all designed for a relaxing stay.
  • Convenient Facilities:

    Enjoy a swimming pool, fitness centre, and on-site dining.
  • Excellent Service:

    Friendly and professional staff ready to assist you.
  • Value for Money:

    Competitive pricing, especially with the TRAVELOKA new user promotion.
Check for room availability at Mercure Jayapura and secure your ideal dates. For the best deals and a seamless experience, consider Booking Mercure Jayapura through Traveloka. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Mercure Jayapura

Others Mercure Jayapura
Others

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

Hotel Services

  • Laundry service

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Jayapura

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Jayapura
10
Another facilities in Mercure Jayapura
WiFi in public area, Bus/truck parking, Laundry service, TV

Frequently asked questions about Mercure Jayapura

What are available facilities at Mercure Jayapura?
There are top facilites at Mercure Jayapura such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Jayapura?
The standard check-in time at Mercure Jayapura is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Jayapura?
Mercure Jayapura has a 4.0-star rating.
How many floors does Mercure Jayapura have?
Mercure Jayapura has 10.
Does Mercure Jayapura have parking?
Yes, Mercure Jayapura does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
See All

Mercure Jayapura reviews and ratings

Overall Ratings & Reviews Mercure Jayapura

Traveloka (434)
Other sources (6)
8.7
Very Good
From 434 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Mercure Jayapura
All
Staff Friendliness (24)
Bedroom (24)
Distance to City Center (23)
Bathroom (22)
Accessibility (21)
Ambiance (21)
Room Space (21)
Hotel Area (20)
Variety (19)
Family Friendly (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Mercure Jayapura

Number of reviews per page
20
40
Customer reviews
W***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice staff, delicious food, nice view.
Find this review helpful?
W***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice staff, nice view, affordable price.
Find this review helpful?
Profile Picture
Guido X. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The manager of the Mercure Jayapura Hotel and his staff are very friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr. Guido X. P., We would like to thank you for your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Check-in was very fast and check-out was also fast. Satisfying...
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Apr 2026
Dear Mercure Jayapura Customer, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager
Translated by Google Icon
See original
Thobyas E. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The hotel was clean and the staff was friendly. Some breakfast items were already sold out even though it was only around 7 p.m.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Apr 2026
Warm Greetings from Mercure Jayapura We greatly appreciate your comments regarding your visit to Mercure Jayapura. It's always a pleasure to receive positive feedback. We will share your comments with our team regarding the food not being refilled at 7 AM, so we can learn from your experience and improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Sincerely, Andreas Riyadi General Manager
A***r
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Place is ok, service is ok, food is ok enough
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Mar 2026
Dear Mr./Ms. A*r, Thank you for your positive review. We are delighted to have provided you with a pleasant experience during your stay. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The price is in accordance with the facilities, good, clean, still safe for the pocket.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Feb 2026
Dear Mr./Ms. c*n, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, General Manager, Mercure Jayapura
Translated by Google Icon
See original
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The price is according to the facilities, very good, clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Feb 2026
Dear Mr./Ms. c*n, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Luthfi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
I recently stayed here for a business trip to Jayapura, and overall, it was a very productive experience. The location is highly strategic, situated right in the heart of Jayapura’s city center, which made commuting to various business meetings and government offices very convenient. The room itself was impressive, compact, clean, and well-designed to meet all my basic needs as a business traveler. It provided a comfortable space to rest after a long day of work. However, one area that could use an upgrade is the food variety. I stayed for three nights, and I found the menu to be quite repetitive and limited. Enhancing the breakfast spread and dinner options would definitely elevate the guest experience. Despite this, it remains a solid and reliable choice for anyone visiting Jayapura on business!
Read More
Find this review helpful?
Accommodation's Reply
12 Feb 2026
Dear Mr Luthfi Thank you for taking the time to tell us about your experience at the Mercure Jayapura. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreas Riyadi General Manager
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
This is my second time at this hotel. The food is delicious, with Eastern Indonesian flavors, including the Manadonese porridge. The rooms are comfortable, clean, and make you feel at home.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Feb 2026
Dear Mr. M*d, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are always happy to receive positive comments. We will share your comments with our team to maintain the high standards of delicious Manado porridge and clean rooms as you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Profile Picture
Gledis V. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff was very friendly. If I ever go back to Jayapura, I'd love to stay at the Mercure again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Feb 2026
Dear Mr. Gledis V. T., We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager
Translated by Google Icon
See original
D***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Clean rooms, friendly staff, and strategic location
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. D*h, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel staff was very friendly. The food served at breakfast was also very delicious and varied. The hotel's strategic location made New Year's Eve a truly memorable experience.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, We would like to express our sincere gratitude for your positive review. We are delighted to hear that you were satisfied and comfortable during your stay at Mercure Jayapura. We hope to welcome you back again in the future. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Sthevi S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Friendly staff & very comfortable rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Dear Ms. Stevie S., Thank you for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the comfort of the rooms during your stay at Mercure Jayapura. Your review means a lot to us. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
A very strategic location in the middle of Jayapura's bustling center. With competitive prices and the amenities provided, this is definitely worth it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Dec 2025
Dear Mr. M*d, Thank you for your positive review. We are delighted to hear that you were satisfied with our excellent location and the facilities we offer. We are committed to providing a pleasant experience for all our guests. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
A***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Nice Pleasant Clean smell
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear A*I, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Mercure Jayapura and were satisfied with the cleanliness of our hotel. We hope to welcome you back again soon. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 26 week(s) ago
No sarongs available. I've requested prayer mats but they haven't been delivered. The takeaway breakfast didn't meet expectations. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Your response: Dear Mr. I*n, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the sarongs and prayer mats, as well as the negative experience with breakfast. Your feedback is invaluable to us in improving our services in the future. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura Hotel
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Satisfying, very comfortable. Very satisfied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Dear A*i, thank you so much for your positive review of our hotel. We are delighted to hear that you had a comfortable and enjoyable stay at Mercure Jayapura. We look forward to welcoming you back to our hotel. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 27 week(s) ago
I've requested a prayer mat, but it wasn't delivered. I took one pack from the restaurant, and the contents were minimal. Thank you.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Jan 2026
Dear Mr. I*n, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the sarongs and prayer mats, as well as the negative experience with breakfast. Your feedback is invaluable to us in improving our services in the future. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura Hotel
Translated by Google Icon
See original
T***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Staff restoran very friendly and food ok
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear T***k, Thank you for your kind feedback regarding our restaurant staff and food quality. We are delighted to hear that you had a positive experience during your stay. Your compliments will certainly be shared with our team to encourage their continued excellent service. Best regards, Andreas Riyadi
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Jayapura

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Jayapura

Traveloka (434)
Other sources (6)
8.7
Very Good
From 434 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Mercure Jayapura
All
Staff Friendliness (24)
Bedroom (24)
Distance to City Center (23)
Bathroom (22)
Accessibility (21)
Ambiance (21)
Room Space (21)
Hotel Area (20)
Variety (19)
Family Friendly (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Mercure Jayapura

Number of reviews per page
20
40
Customer reviews
W***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice staff, delicious food, nice view.
Find this review helpful?
W***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice staff, nice view, affordable price.
Find this review helpful?
Profile Picture
Guido X. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The manager of the Mercure Jayapura Hotel and his staff are very friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr. Guido X. P., We would like to thank you for your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Check-in was very fast and check-out was also fast. Satisfying...
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Apr 2026
Dear Mercure Jayapura Customer, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager
Translated by Google Icon
See original
Thobyas E. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The hotel was clean and the staff was friendly. Some breakfast items were already sold out even though it was only around 7 p.m.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Apr 2026
Warm Greetings from Mercure Jayapura We greatly appreciate your comments regarding your visit to Mercure Jayapura. It's always a pleasure to receive positive feedback. We will share your comments with our team regarding the food not being refilled at 7 AM, so we can learn from your experience and improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Sincerely, Andreas Riyadi General Manager
A***r
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Place is ok, service is ok, food is ok enough
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Mar 2026
Dear Mr./Ms. A*r, Thank you for your positive review. We are delighted to have provided you with a pleasant experience during your stay. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The price is in accordance with the facilities, good, clean, still safe for the pocket.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Feb 2026
Dear Mr./Ms. c*n, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, General Manager, Mercure Jayapura
Translated by Google Icon
See original
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The price is according to the facilities, very good, clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Feb 2026
Dear Mr./Ms. c*n, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Luthfi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
I recently stayed here for a business trip to Jayapura, and overall, it was a very productive experience. The location is highly strategic, situated right in the heart of Jayapura’s city center, which made commuting to various business meetings and government offices very convenient. The room itself was impressive, compact, clean, and well-designed to meet all my basic needs as a business traveler. It provided a comfortable space to rest after a long day of work. However, one area that could use an upgrade is the food variety. I stayed for three nights, and I found the menu to be quite repetitive and limited. Enhancing the breakfast spread and dinner options would definitely elevate the guest experience. Despite this, it remains a solid and reliable choice for anyone visiting Jayapura on business!
Read More
Find this review helpful?
Accommodation's Reply
12 Feb 2026
Dear Mr Luthfi Thank you for taking the time to tell us about your experience at the Mercure Jayapura. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreas Riyadi General Manager
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
This is my second time at this hotel. The food is delicious, with Eastern Indonesian flavors, including the Manadonese porridge. The rooms are comfortable, clean, and make you feel at home.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Feb 2026
Dear Mr. M*d, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are always happy to receive positive comments. We will share your comments with our team to maintain the high standards of delicious Manado porridge and clean rooms as you mentioned. Thank you again for sharing your experience, and we hope your next visit will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Profile Picture
Gledis V. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff was very friendly. If I ever go back to Jayapura, I'd love to stay at the Mercure again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Feb 2026
Dear Mr. Gledis V. T., We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Andreas Riyadi, General Manager
Translated by Google Icon
See original
D***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Clean rooms, friendly staff, and strategic location
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. D*h, We greatly appreciate your feedback regarding your stay at Mercure Jayapura. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this constructive criticism will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel staff was very friendly. The food served at breakfast was also very delicious and varied. The hotel's strategic location made New Year's Eve a truly memorable experience.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, We would like to express our sincere gratitude for your positive review. We are delighted to hear that you were satisfied and comfortable during your stay at Mercure Jayapura. We hope to welcome you back again in the future. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
Sthevi S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Friendly staff & very comfortable rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Dear Ms. Stevie S., Thank you for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the comfort of the rooms during your stay at Mercure Jayapura. Your review means a lot to us. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
A very strategic location in the middle of Jayapura's bustling center. With competitive prices and the amenities provided, this is definitely worth it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Dec 2025
Dear Mr. M*d, Thank you for your positive review. We are delighted to hear that you were satisfied with our excellent location and the facilities we offer. We are committed to providing a pleasant experience for all our guests. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
A***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Nice Pleasant Clean smell
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear A*I, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Mercure Jayapura and were satisfied with the cleanliness of our hotel. We hope to welcome you back again soon. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 26 week(s) ago
No sarongs available. I've requested prayer mats but they haven't been delivered. The takeaway breakfast didn't meet expectations. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Your response: Dear Mr. I*n, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the sarongs and prayer mats, as well as the negative experience with breakfast. Your feedback is invaluable to us in improving our services in the future. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura Hotel
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Satisfying, very comfortable. Very satisfied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jan 2026
Dear A*i, thank you so much for your positive review of our hotel. We are delighted to hear that you had a comfortable and enjoyable stay at Mercure Jayapura. We look forward to welcoming you back to our hotel. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 27 week(s) ago
I've requested a prayer mat, but it wasn't delivered. I took one pack from the restaurant, and the contents were minimal. Thank you.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Jan 2026
Dear Mr. I*n, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the sarongs and prayer mats, as well as the negative experience with breakfast. Your feedback is invaluable to us in improving our services in the future. Sincerely, Andreas Riyadi, General Manager, Mercure Jayapura Hotel
Translated by Google Icon
See original
T***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Staff restoran very friendly and food ok
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear T***k, Thank you for your kind feedback regarding our restaurant staff and food quality. We are delighted to hear that you had a positive experience during your stay. Your compliments will certainly be shared with our team to encourage their continued excellent service. Best regards, Andreas Riyadi
Number of reviews per page
20
40