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Yes, Raffles Jakarta does have a swimming pool

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Traveloka users who have stayed at Raffles Jakarta have praised its Cleanliness, Room Comfort, Service and Facilites.

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Raffles Jakarta

Name: Raffles Jakarta
Address: Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, Kuningan, Setiabudi, Jakarta, Indonesia, 12940, Ciputra World 1, Jakarta, 12940, Indonesia
Rating: 9.1

Hotels

Preferred Partner Plus

9.1

/10

Exceptional

630 reviews

What Guests Say About Their Stay

Room Space (21)

Bedroom (19)

Ambiance (18)

Staff Friendliness (17)

brian O. r.

10.0

/ 10

What can you say about the hotel and the staff and just everything!!! Simply amazing! Raffles never fails to impress.

Verified Traveler

10.0

/ 10

Best hotel in town and very recommended because the staff are very helpful and kind.

Iin H.

10.0

/ 10

I have a superb 2 nights stay at Raffles Jakarta with family, the check-in is smooth like butter. I arrived early at 12.10 noon and the receptionist on duty was so kind; he checked me in 10 minutes later. Breakfast was delicious with a wide array of food selection. Unforgettable.

Hensen

9.7

/ 10

Ruangannya mevvah banget, breakfast-nya satisfactory, service-nya, shower-nya mantap, akses ke Lotte Mall gampang, staff sangat terasa warm dan sincere, dapat welcome coffee, ada personal butler pula, highly recommended.

Bobby S. P.

9.4

/ 10

I stayed here on January 2022. Health protocols are carried out properly such as temperature checks and security checks before entering the lobby, hand sanitizers at several points, health kits, restrictions on swimming pool visitors with the advance reservation method. The hotel lobby looks luxurious and artistic. In the lobby there is also a bar (The Writer's Bar), a prayer room, toilets, and a reception desk. All hotel staff did good service and friendly. The check in and check out process is fast. Nice welcome drink. Spacious room, divided into 4 segments/sections: wardrobe, living room, bed, and bathroom. Large wardrobe plus mirror. Living room with a sofa, TV, work desk with complete plugs, the bed and living room are separated by a large sliding door. The bedroom has a large size bed, there is another TV here, with a beautiful city view. The bathroom is spacious, I like the bathtub design which has an artistic and warm impression. Amenities are very complete starting from bathfoam, bar soap, liquid soap, shampoo, conditioner, toothpaste, toothbrush, mouthwash, comb, sewing kit, hairdryer, and many more. The bathroom is equipped with a large mirror and double sink, Beautiful shower, and a state-of-the-art toilet. This bathroom also connected to the foyer and wardrobe. There are many other facilities at this hotel, ranging from a large swimming pool with a beautiful design, whirlpool, pool bar, jogging track and spacious garden, gym, spa, and others. I tried the Singapore Sling at Navina Bar, recommended for enjoying breezy poolside. Breakfast is at the Arts Cafe. The interior of the restaurant is beautiful, various choice of food and drink. All the food and drinks here are delicious. If you eat here I recommend the beef soup, it tastes the best. The hotel also has direct access to Lotte Shopping Avenue. My suggestion for this hotel is maybe the room window shroud can be made automatically with a button, free pressing or laundry service for 1 or 2 pieces of clothes, free shuttle to the mall or tourist attractions. And in my opinion, when I first arrived, I was not greeted well by the front staff (the one with white suit), they not greet me, not help me to carry goods to security check, nor they offer a help to do so. Also security at xray check tended to be a bit indifferent. Maybe this is a simple thing but it would be even better if the service could be improved considering this is a high class hotel in Jakarta. But overall I really enjoyed my stay here and will recommend this hotel👍🏻

In the Area

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

Swimming Pool

Parking

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Raffles Jakarta is a hotel is located at Kuningan. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Raffles Jakarta

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

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Discover the Luxury of Raffles Jakarta

When planning your next getaway to Indonesia's vibrant capital, consider the unparalleled elegance and sophisticated charm of **Raffles Jakarta**. This exquisite hotel offers a sanctuary of luxury, blending timeless grandeur with contemporary comfort, making it an ideal choice for discerning travellers. Room rates at Raffles Jakarta start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Raffles Jakarta Location

Nestled in the heart of Kuningan, Jakarta Selatan, **Raffles Jakarta** boasts a prime location within one of the city's most dynamic business and lifestyle districts. Situated just a short drive from the central business district, it offers convenient access to major corporate offices, upscale shopping centres, and a plethora of dining and entertainment options. The atmosphere here is one of sophisticated urban living, with the hotel providing a tranquil escape amidst the city's energetic pulse. While not directly adjacent to a train station, it is well-connected by major roadways, making it easily accessible via taxi or ride-hailing services from the nearest transport hubs.

Raffles Jakarta Facilities & Services

Facilities for guests at **Raffles Jakarta** are designed to cater to every need, ensuring a truly memorable and comfortable stay.

A stunning outdoor swimming pool, perfect for a refreshing dip or lounging under the tropical sun. Operating hours are from 6:00 AM to 8:00 PM daily.
The state-of-the-art fitness centre, equipped with modern exercise machines, is open 24 hours a day for your convenience.
Indulge in ultimate relaxation at the luxurious Raffles Spa, offering a range of rejuvenating treatments. The spa is open from 9:00 AM to 9:00 PM daily, with treatments priced from AUD $150.
For families travelling with younger guests, a dedicated children's play area is available, ensuring entertainment for the little ones.
Complimentary Wi-Fi is available throughout the hotel.
On-site parking is available for guests, with secure parking options.

Raffles Jakarta Room Types

Experience exceptional comfort and style with the diverse room types of **Raffles Jakarta**. Each accommodation is meticulously designed to provide a serene and luxurious retreat.

Raffles Suite:
Offering expansive living spaces and breathtaking city views, these suites are perfect for those seeking an elevated experience. All suites are non-smoking and feature a luxurious bathtub.
Signature Suite:
These elegantly appointed suites provide a sophisticated ambiance with ample room to relax and unwind. All Signature Suites are non-smoking and include a bathtub.
State Room:
A refined choice for travellers, these rooms offer a comfortable and stylish setting with city views. All State Rooms are non-smoking and feature a bathtub.
Premier Room:
Enjoy spacious and well-appointed accommodations with a choice of city views. All Premier Rooms are non-smoking and include a bathtub.

Please note that all rooms at Raffles Jakarta are strictly non-smoking. There are no specific pet-friendly rooms available.

Raffles Jakarta Dining & Restaurants

Savour exquisite culinary journeys at **Raffles Jakarta**, where world-class dining experiences await.

The Dining Room:
Offering an artisanal breakfast menu and a sophisticated all-day dining experience, The Dining Room presents a fusion of international and local flavours. Breakfast is served from 6:00 AM to 10:30 AM, with lunch from 12:00 PM to 3:00 PM and dinner from 6:00 PM to 10:30 PM. Estimated price per person for lunch is AUD $45, and for dinner is AUD $70.
The Writers Bar:
A classic and elegant setting for pre-dinner drinks or a nightcap, The Writers Bar offers a curated selection of cocktails and fine spirits. Open from 11:00 AM to 1:00 AM daily.
Navina:
Enjoy refreshing poolside dining with a selection of light bites and beverages. Open from 10:00 AM to 6:00 PM daily.

Raffles Jakarta Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding **Raffles Jakarta**.

National Monument (Monas):
A prominent landmark symbolising Indonesia's struggle for independence, offering panoramic city views from its observation deck.
Istiqlal Mosque:
The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site.
Jakarta Cathedral:
Located opposite Istiqlal Mosque, this beautiful neo-Gothic cathedral stands as a symbol of religious harmony.
National Museum of Indonesia:
Explore the rich history and diverse culture of Indonesia through its extensive collection of artefacts and exhibits.
Grand Indonesia Shopping Town:
One of Jakarta's premier shopping destinations, featuring a vast array of international and local brands, dining options, and entertainment facilities.

If you are looking for other activities around Raffles Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Raffles Jakarta from the Airport

Navigating your journey to **Raffles Jakarta** is straightforward, with several convenient options available for your airport transfer service of Raffles Jakarta.

Hotel Private Airport Transfer:
For the utmost convenience and comfort, Raffles Jakarta offers a private airport transfer service. This can be arranged directly with the hotel prior to your arrival. The estimated cost is AUD $60-80 one way.
Airport Taxi:
Official airport taxis are readily available at Soekarno-Hatta International Airport (CGK). Metered fares typically range from AUD $25-40, depending on traffic conditions.
Ride-hailing Services:
Popular ride-hailing apps are widely used in Jakarta and offer a convenient way to reach the hotel. Fares are generally competitive with taxis, usually between AUD $20-35.
Airport Shuttle Services:
While direct shuttle services to the hotel may vary, general airport shuttle buses operate to various points in the city, from where you can take a short taxi or ride-hailing trip to Raffles Jakarta.

To ensure a seamless arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Raffles Jakarta

Choosing **Raffles Jakarta** for your accommodation guarantees an experience of refined luxury and exceptional service.

Unmatched Elegance:
Immerse yourself in the sophisticated ambiance and world-class hospitality that Raffles is renowned for.
Prime Location:
Enjoy the convenience of being situated in a vibrant district with easy access to business, shopping, and entertainment.
Exceptional Facilities:
From the serene spa to the well-equipped fitness centre and stunning pool, every amenity is designed for your comfort and enjoyment.
Exquisite Dining:
Indulge in diverse culinary delights at the hotel's acclaimed restaurants and bars.
Luxurious Accommodations:
Relax in beautifully appointed rooms and suites offering unparalleled comfort and style.

Discover the best **Room availability at Raffles Jakarta** and secure your dream stay. For seamless **Booking Raffles Jakarta**, visit Traveloka. You can also Book budget hotels in Jakarta and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Raffles Jakarta

Others

Things to Do

Outdoor pool
Children play area

Public Facilities

Parking
WiFi in public area

Kids and Pets

Babysitting with surcharge

General

Swimming pool

In-room Facilities

Accommodation Policy & General Information in Raffles Jakarta

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Number of floors in Raffles Jakarta	16
Another facilities in Raffles Jakarta	Outdoor pool, Children play area, WiFi in public area, Babysitting with surcharge, Swimming pool

Frequently asked questions about Raffles Jakarta

What are available facilities at Raffles Jakarta?

There are top facilites at Raffles Jakarta such as Swimming Pool, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Raffles Jakarta?

The standard check-in time at Raffles Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Raffles Jakarta?

Raffles Jakarta has a 5.0-star rating.

How many floors does Raffles Jakarta have?

Raffles Jakarta has 16.

Does Raffles Jakarta have parking?

Yes, Raffles Jakarta does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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Raffles Jakarta reviews and ratings

Overall Ratings & Reviews Raffles Jakarta

Traveloka (443)

Other sources (187)

9.0

Exceptional

From 443 reviews

Provided by travellers on

Cleanliness

9.4

Room Comfort

9.4

Meal

8.8

Location

9.2

Service and Facilites

9.3

People often mention about Raffles Jakarta

All

Room Space (10)

Ambiance (9)

Bedroom (9)

Staff Friendliness (8)

Bathroom (8)

Hotel Area (8)

Taste (8)

Distance to City Center (7)

Family Friendly (7)

Accessibility (6)

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Traveller Reviews Raffles Jakarta

Number of reviews per page

Customer reviews

N***o

10.0

/10

Reviewed 2 week(s) ago

Initially, I encountered staff who were unfriendly and rude. But as we approached the final day of our stay, I found them to be more humble.

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Accommodation's Reply

24 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Raffles Jakarta. I greatly appreciate your honest feedback. I am sorry to hear that during your first stay, the service you received did not reflect the warmth and hospitality we provide every day. Please accept my apologies for this experience. At the same time, I am pleased to learn that towards the end of your stay, you met members of our team who demonstrated even greater humility and improved service. This is the kind of experience we hope all our guests will have, because at Raffles, we believe that true hospitality comes from sincerity and heartfelt care. Your feedback is very important to us and will serve as a vital reminder to continuously improve the consistency of our service throughout every stage of your guest's journey. We strive to create experiences that are not only comfortable but also filled with warmth and a sense of belonging. We look forward to welcoming you back to Raffles Jakarta in the future, so that we can continue to provide you with an experience that fully reflects the magic and unique service of the Raffles family. Sincerely, Giordano Faggioli, General Manager, Raffles Jakarta

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brian O. r.

10.0

/10

Reviewed 3 week(s) ago

What can you say about the hotel and the staff and just everything!!! Simply amazing! Raffles never fails to impress.

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Accommodation's Reply

24 Jun 2026

Dear Valued Guest, Thank you sincerely for your wonderful review. Reading your kind words truly brought a smile to all of us at Raffles Jakarta. To hear that "Raffles never fails to impress" is one of the greatest compliments we could receive. Your generous praise for the hotel, our colleagues, and the overall experience means the world to us. It is our privilege to create memorable moments that go beyond a stay, fostering a sense of warmth, belonging, and genuine connection for every guest who walks through our doors. At Raffles, we believe in creating an enchanted world where thoughtful service, heartfelt hospitality, and meaningful experiences come together, and we are delighted that this spirit resonated with you. We look forward to welcoming you home again soon. Until then, please know that you will always be part of the Raffles family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Verified Traveler

10.0

/10

Reviewed 7 week(s) ago

Best hotel in town and very recommended because the staff are very helpful and kind.

1 people find it helpful

Accommodation's Reply

25 May 2026

Dear Valued Guest, Thank you for taking the time to share your kind words with us. We are truly delighted to know that you found your experience at Raffles Jakarta to be the best in town and that our colleagues made such a positive impression through their helpfulness and kindness. I will be sure to share your generous praise with the entire team, who will be deeply encouraged by your recognition. At Raffles Jakarta, we strive to create more than just a stay, but a place where genuine care and heartfelt connection turn moments into lasting memories. It brings us great joy to know we were able to reflect that spirit during your visit. We warmly look forward to welcoming you back home to Raffles Jakarta, where you will always be part of our family. With sincere appreciation, Fachrul Reza Head Butler Raffles Jakarta

Linda M.

Staycation

10.0

/10

Reviewed 12 week(s) ago

Good service, big room, happy kids

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1 people find it helpful

Accommodation's Reply

20 Apr 2026

Dear Valued Guest, Thank you for your kind words. We are delighted to know you enjoyed our spacious rooms, warm service, and that your children had a happy time with us. It would be a joy to welcome you back home to Raffles Jakarta for more beautiful family moments. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

N***a

9.1

/10

Reviewed 17 week(s) ago

My stay at Raffles Jakarta was very pleasant. The staff were friendly from check-in to check-out, the facilities were complete, and the cleanliness was very well maintained. Upon arrival, a member of staff delivered a welcome drink. However, the soundproofing in the room was lacking, and the deposit cannot be made using QRIS.

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Accommodation's Reply

01 Apr 2026

Dear Valued Guest, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay at Raffles Hotel Jakarta, from the friendliness of our team upon arrival to departure, the comfort of the amenities, and the meticulous cleanliness. We especially appreciate your feedback regarding the soundproofing of the rooms and the deposit payment method. These are important to us in continuously improving the comfort of all our guests. At Raffles Hotel, we strive to create an experience that is not only comfortable but also warm and attentive to detail. We hope to welcome you back again to provide an even better experience next time. Raffles Hotel will always be a place you return to, whether as a guest, friend, or family. Sincerely, Rani, Guest Experience Manager, Raffles Hotel Jakarta

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Belling S.

8.5

/10

Reviewed 19 week(s) ago

The staff is friendly and fast. The price is okay.

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Accommodation's Reply

25 Feb 2026

Dear Ms. Belling S., Thank you very much for your review and rating. We are delighted to hear that our team provided friendly and prompt service, and that you found the pricing reasonable. We hope to welcome you back to Raffles Hotel Jakarta again for another memorable experience. We always welcome you back like family. Sincerely, Rani, Customer Experience Manager, Raffles Hotel Jakarta

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S***y

Leisure

10.0

/10

Reviewed 51 week(s) ago

an amazingly good, clean hotel surrounded by luxury buildings

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2 people find it helpful

Accommodation's Reply

31 Jul 2025

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay amidst the city's brilliance. Raffles Jakarta may be surrounded by magnificent buildings, but for us, what truly matters is creating a warm and clean atmosphere within, where you can truly feel at ease and pampered. We look forward to your next visit, for an equally special experience. Best regards, Etha, Director of Guest Experience, Quality & Loyalty, Raffles Jakarta

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Diah A. S.

Staycation

10.0

/10

Reviewed 57 week(s) ago

Very happy to staycation here. PB was very helpful during the stay

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1 people find it helpful

Accommodation's Reply

05 Jun 2025

Dear Ms. Diah, Thank you very much for taking the time to share your staycation experience with us. We are very happy to know that you felt very happy during your stay, and that our Butler service was able to assist you well throughout the entire time. Your comments are an encouragement for our entire team to continue to provide the best service from the heart. Hopefully this pleasant experience will leave a sweet impression and make you feel more at home. We look forward to welcoming you back to Raffles Jakarta — a place where guests come as guests, leave as friends, and return as family. Warm regards, Rhany. Guest Experience Manager. Raffles Jakarta

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Iin H.

Staycation

10.0

/10

Reviewed 75 week(s) ago

1 people find it helpful

Accommodation's Reply

05 Feb 2025

Dear Iin H, Thank you for your wonderful review! We’re delighted you and your family had a superb stay with us. It’s great to hear that your check-in was seamless and that you enjoyed our breakfast selection. Your kind words mean a lot to our team. We look forward to welcoming you back for another unforgettable experience at Raffles Jakarta! Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Yasmine

Staycation

10.0

/10

Reviewed 85 week(s) ago

Wonderful stay, wonderful staffs such a lovely experiences. Although it was only 1 night but we really had a blast, I can say the best 5 stars hotel in Jakarta so far. The service and facility is 10/10 thanks to the warmth of the staffs and the high quality services also attention to details.

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Accommodation's Reply

02 Dec 2024

Dear Ms. Yasmine, Thank you for sharing such a heartfelt review of your stay with us at Raffles Jakarta. It warms our hearts to know that your experience, though brief, left such a lasting impression. We are thrilled that you enjoyed our facilities and service, and your kind words about our team’s warmth and attention to detail mean the world to us. It is truly our passion to create memorable moments for our guests, and we are delighted that we could make your time with us special. We look forward to welcoming you back for another wonderful stay. Hopefully, next time, we can make it even more unforgettable! Warm regards, Rhany Guest Experience Manager Raffles Jakarta

C***A

Staycation

9.4

/10

Reviewed 89 week(s) ago

Very nice, warmest welcome when check in and check out. Got a welcome chocolate at room and notes from GM. Next, can I get an upgraded room, please? 😃

1 people find it helpful

Accommodation's Reply

01 Nov 2024

Dear valued guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you felt warmly welcomed during your check-in and check-out, and that you enjoyed the welcome chocolate and personal note from our General Manager Yves Mudry. It’s the little touches that we hope make your stay special! Regarding your request for a room upgrade, we would love to accommodate you on your next visit. We truly appreciate your support and hope to welcome you back to Raffles Jakarta, where you’ll always arrive as a guest and leave as a friend. Warmest regards, Rhany Guest Experience Manager Raffles Jakarta

Fredrik T.

Staycation

10.0

/10

Reviewed 109 week(s) ago

This is one of the recommended hotels for a staycation. You'll definitely come back again and again.

1 people find it helpful

Accommodation's Reply

01 Jul 2024

Dear Mr. Fredrik, Thank you for your wonderful review on Traveloka. We're thrilled you enjoyed your staycation with us and plan to return. Your kind words inspire us to continue providing exceptional service. We look forward to welcoming you back again and again. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

I***m

Staycation

8.7

/10

Reviewed 121 week(s) ago

Beberapa staff sangat ramah, baik, dan membantu. Banyak juga diberikan compliments.

2 people find it helpful

Accommodation's Reply

05 Apr 2024

To Our Valued Guests, Thank you for your positive review! Glad to hear that you experienced the friendliness and helpfulness of some of our staff. We really appreciate your appreciation of the friendliness and service provided by our staff. We will continue to be committed to providing the best experience for each of our guests. Thank you also for your comments regarding the complements provided. We hope to welcome you back to Raffles Jakarta for an equally satisfying experience in the future. Warm regards, Rhany. Guest Experience Manager.

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Hensen

9.7

/10

Reviewed 124 week(s) ago

1 people find it helpful

Accommodation's Reply

23 Feb 2024

To Mrs. Cintya Dewi, Thank you for taking the time to share your experience at Raffles Jakarta through this warm review. We are very happy to know that you enjoyed your stay with us. We are very proud to know that you found our room luxurious, breakfast satisfying, and our service satisfying. We are committed to providing an unforgettable stay for every guest, and being part of your memories is an honor for us. Glad to hear that Mom enjoyed the comfortable shower and easy access to Lotte Shopping Avenue. We always strive to provide convenience and comfort for our guests. Moreover, it was very encouraging for us to hear that our team gave a warm and sincere impression. At Raffles Jakarta, we not only strive to meet our guests' needs, but also to create meaningful and meaningful relationships. We thank you for your praise for our attentive service. Don't forget, we are very happy to enjoy our welcome coffee and the personal butler service that we provide. We hope that you feel appreciated and treated special during your stay with us. Thank you for the very valuable recommendation. We hope to welcome you back to Raffles Jakarta in the not too distant future, and provide the same experience, even better than before. Warm regards, Rhany. Guest Experience Manager.

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Dewi Retnowati

8.5

/10

Reviewed 128 week(s) ago

The accommodation was very clean, the breakfasts were tasty, and the staff were very generous with the breakfast offering.

1 people find it helpful

Accommodation's Reply

29 Jan 2024

Dear Ms. Dewi, Thank you for taking the time to share your feedback following your recent stay at Raffles Jakarta. We are thrilled you found our accommodations exceptionally clean and enjoyed the delectable breakfast offerings. At Raffles Jakarta, we take great pride in curating an environment of timeless elegance, and it brings us immense joy to know that your experience reflected this commitment. Your commendation of our staff's generosity in the breakfast offerings is genuinely appreciated and will be shared with our dedicated team. We look forward to welcoming you back for another delightful stay at Raffles Jakarta. Warm regards, Rhany Guest Experience Manager

Jennifer S.

10.0

/10

Reviewed 132 week(s) ago

Terima kasih Raffles untuk pelayanan service semuanya top. Kasur double bed cocok banget buat yang bawa anak. Luas lega kamarnya. Next bakal stay lagi di sini.

3 people find it helpful

Accommodation's Reply

13 Jan 2024

Dear Ms. Jenifer, Thank you for your positive review! We are very happy to hear that you enjoyed our service at Raffles Jakarta and were satisfied with the spacious rooms, especially the double beds which are suitable for guests who bring children. We are looking forward to the opportunity to welcome you back to Raffles Jakarta. If there are any specials or other needs we can fulfill to make your visit more special, please don't hesitate to let us know. Thank you very much for your visit and positive feedback! See you again at Raffles Jakarta! Warm regards, Rhany. Assistant Guest Experience Manager.

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Latifah H. N.

9.7

/10

Reviewed 140 week(s) ago

The experience of staying at Raffles Hotel Jakarta was very pleasant and memorable. The entire staff is very friendly and provides extraordinary service. All staff are dressed very neatly according to their respective functions. The rooms and room facilities are very good, clean, fragrant, exclusive. Every corner at Raffles Hotel is created with attention to detail and aesthetics. Imagine this, the standing lamp cable in the room is wrapped in suede cloth so it looks aesthetic. The stainless steel handle on the lift is wrapped in leather so it's not slippery and cool to the touch. The check in and check out process is very fast. There is a nice garden on the 14th floor for walking or jogging track. The food in the restaurant at breakfast was delicious and amazing. The staff at the restaurant are very helpful. Overall this is the best hotel in Indonesia.

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Accommodation's Reply

01 Dec 2023

To Latifah Hanum Nasution, Thank you for the very positive and appreciative review regarding your stay at Raffles Hotel Jakarta. We are very happy to hear that you found it very enjoyable and impressed with our service. Your praise for the overall friendly staff, neat clothing, nice rooms and facilities, attention to detail, and speed of the check-in and check-out process is greatly appreciated. We always strive to provide a special stay experience and pay attention to details to create an exclusive atmosphere. We are also happy that you enjoyed the facilities such as the garden on the 14th floor, the delicious food during breakfast, and the involvement of the staff in the restaurant. Your award for naming Raffles Hotel Jakarta as the best hotel in Indonesia is a great honor. We hope to welcome you back to Raffles Hotel Jakarta in the future. If there is anything specific we can help with or improve, please don't hesitate to let us know. Thank you so much for your visit and this great review! Warm regards, Rhany. Assistant Guest Experience Manager.

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Lesli A.

10.0

/10

Reviewed 161 week(s) ago

Super nice hospitality. Will be back here for sure.

1 people find it helpful

Accommodation's Reply

11 Jun 2023

Dear Ms. Lesli, Thank you so much for your kind words and for sharing your experience with us! We're thrilled you enjoyed our hospitality and had a great stay. Your feedback means a lot to us. We look forward to welcoming you back again in the future! Sincerely, Rhany Assistant Guest Experience Manager

Defrian U.

9.7

/10

Reviewed 176 week(s) ago

Amazing and superb hotel. Good food and strategic location near the shopping center.

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Accommodation's Reply

01 Mar 2023

Dear Defrian Utama, Thank you for taking the time and sharing your good assessment of your stay! We are happy to make your stay a pleasant experience at Raffles Jakarta. We will be happy to serve you again with the same greatness the next time you visit Raffles Jakarta. Sincerely, Ryan. Asst Guest Experience Manager.

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UMARUDIN

10.0

/10

Reviewed 178 week(s) ago

It is a great hospitality in town near city and connected with wonderful mall. Many variance on food with natural taste of Indonesian food. Helpful and warm support from the employee is one of the key that potentially make everyone comfort to stay more longer in next reservation.

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Accommodation's Reply

16 Feb 2023

Dear Mr. Umarudin, Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Raffles Jakarta and enjoy the food taste that we offer at our outlets and our colleagues welcome you with their hearts and make us proud with their service. We’d be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta. Thank you and regards, Rhany Asst Guest Experience Manager

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