Raffles Jakarta

Hotels
Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
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About Accommodation

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Raffles Jakarta is a hotel in a good neighborhood, which is located at Kuningan.

Main Facilities

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Swimming Pool
Parking
WiFi

What Guests Say About Their Stay

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Friendly Staffs (1)
Spacious Room (1)
Tasty Food (2)
Great Location (2)
9.4
/ 10
Bobby S. P.
I stayed here on January 2022. Health protocols are carried out properly such as temperature checks and security checks before entering the lobby, hand sanitizers at several points, health kits, restrictions on swimming pool visitors with the advance reservation method. The hotel lobby looks luxurious and artistic. In the lobby there is also a bar (The Writer's Bar), a prayer room, toilets, and a reception desk. All hotel staff did good service and friendly. The check in and check out process is fast. Nice welcome drink. Spacious room, divided into 4 segments/sections: wardrobe, living room, bed, and bathroom. Large wardrobe plus mirror. Living room with a sofa, TV, work desk with complete plugs, the bed and living room are separated by a large sliding door. The bedroom has a large size bed, there is another TV here, with a beautiful city view. The bathroom is spacious, I like the bathtub design which has an artistic and warm impression. Amenities are very complete starting from bathfoam, bar soap, liquid soap, shampoo, conditioner, toothpaste, toothbrush, mouthwash, comb, sewing kit, hairdryer, and many more. The bathroom is equipped with a large mirror and double sink, Beautiful shower, and a state-of-the-art toilet. This bathroom also connected to the foyer and wardrobe. There are many other facilities at this hotel, ranging from a large swimming pool with a beautiful design, whirlpool, pool bar, jogging track and spacious garden, gym, spa, and others. I tried the Singapore Sling at Navina Bar, recommended for enjoying breezy poolside. Breakfast is at the Arts Cafe. The interior of the restaurant is beautiful, various choice of food and drink. All the food and drinks here are delicious. If you eat here I recommend the beef soup, it tastes the best. The hotel also has direct access to Lotte Shopping Avenue. My suggestion for this hotel is maybe the room window shroud can be made automatically with a button, free pressing or laundry service for 1 or 2 pieces of clothes, free shuttle to the mall or tourist attractions. And in my opinion, when I first arrived, I was not greeted well by the front staff (the one with white suit), they not greet me, not help me to carry goods to security check, nor they offer a help to do so. Also security at xray check tended to be a bit indifferent. Maybe this is a simple thing but it would be even better if the service could be improved considering this is a high class hotel in Jakarta. But overall I really enjoyed my stay here and will recommend this hotel👍🏻

What's around Raffles Jakarta

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

9.1

Strategic Location
Lobby Raffles Jakarta
Lobby 2 Raffles Jakarta

Discover More About Raffles Jakarta

Location


Raffles Jakarta is a hotel in a good neighborhood, which is located at Kuningan.

About Raffles Jakarta

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Raffles Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Raffles Jakarta.

All facilities in Raffles Jakarta

Bar, Cafe and Lounge Raffles Jakarta
Bar, Cafe and Lounge
Swimming Pool Raffles Jakarta
Swimming Pool
Entertainment Facility Raffles Jakarta
Entertainment Facility
Fitness Center Raffles Jakarta
Fitness Center
Functional Hall Raffles Jakarta
Functional Hall

Things to Do

  • Outdoor pool
  • Children play area

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • WiFi in public area (surcharge)

General

  • Swimming pool

Public Facilities

  • Parking

In-room Facilities

  • TV

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Raffles Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently asked question in Raffles Jakarta

What are available facilities at Raffles Jakarta?
There are top facilites at Raffles Jakarta such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Raffles Jakarta?
The standard check-in time at Raffles Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Raffles Jakarta

Overall Rating & Reviews

From 362 verified guests reviews
9.0
Impressive
Fantastic
204
Very Good
125
Satisfying
7
Average
26
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
friendly staffs (1)
spacious room (1)
tasty food (2)
great location (2)
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FT
Fredrik T.
10
/ 10
03 Jun 2024
This is one of the recommended hotel for the staycation. You'll definitely will come back again and again.

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DR
Dewi R.
Staycation
8.5
/ 10
23 Jan 2024
The accommodation was very clean, the breakfast were tasty, and the staff were very generius with the breakfast offering.

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Accommodation's Reply
29 Jan 2024
Dear Ms. Dewi, Thank you for taking the time to share your feedback following your recent stay at Raffles Jakarta. We are thrilled you found our accommodations exceptionally clean and enjoyed the delectable breakfast offerings. At Raffles Jakarta, we take great pride in curating an environment of timeless elegance, and it brings us immense joy to know that your experience reflected this commitment. Your commendation of our staff 's generosity in the breakfast offerings is genuinely appreciated and will be shared with our dedicated team. We look forward to welcoming you back for another delightful stay at Raffles Jakarta. Warm regards, Rhany. Guest Experience Manager.
LA
Lesli A.
Staycation
10
/ 10
04 Jun 2023
Super nice hospitality. Will be back here for sure.

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Accommodation's Reply
11 Jun 2023
Dear Ms. Lesli, Thank you so much for your kind words and for sharing your experience with us! We're thrilled you enjoyed our hospitality and had a great stay. Your feedback means a lot to us. We look forward to welcoming you back again in the future! Sincerely, Rhany. Assistant Guest Experience Manager.
UMARUDIN
Business
10
/ 10
11 Feb 2023
It is a great hospitality in town near city and connected with wonderful mall. Many variance on food with natural taste of Indonesian food. Helpful and warm support from the employee is one of the key that potentially make everyone comfort to stay more longer in next reservation.

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Accommodation's Reply
16 Feb 2023
Dear Mr. Umarudin, Thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Raffles Jakarta and enjoy the food taste that we offer at our outlets and our colleagues welcome you with their hearts and make us proud with their service. We'd be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta. Thank you and regards, Rhany. Asst Guest Experience Manager.
Mariany
Staycation
9.7
/ 10
13 Jan 2023
Review photo of Raffles Jakarta from Mariany M.

1 liked this review

Accommodation's Reply
17 Jan 2023
Dear Mariany, Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Raffles Jakarta. We’d be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta! Regards, Rhany Asst Guest Experience Manager
KR
Kaka R.
5.4
/ 10
11 Jan 2023
The waitress lacking of goodwill.

1 liked this review

Accommodation's Reply
17 Jan 2023
Dear Kaka, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent such incidents. I hope you stay with us again when your travels bring you back to the area. Regards, Rhany Asst Guest Experience Manager
bp
budi p.
10
/ 10
09 Jan 2023
One of the best hotel in Jakarta. 10/10 speechless can't say no more. The best of the best.

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Accommodation's Reply
13 Jan 2023
Dear Mr. Budiman, Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Raffles Jakarta. We’d be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta! Kind Regards, Rhany Asst Guest Experience Manager
J
Joanny
Holiday
9.7
/ 10
06 Jan 2023
Nice hotel, clean with good hospitality and warm service. Will stay here again some other time.

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Accommodation's Reply
13 Jan 2023
Thank you for your feedback Joanny. We’d love to host you the next time you visit Raffles Jakarta. Share our location with your friends and family as well! Kind Regards, Rhany Asst Guest Experience Manager
Eka S. N.
This is a private profile
9.3
/ 10
12 Dec 2022
Everything is OK, except, the free breakfast only provided for 1 person, instead of two.

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Accommodation's Reply
17 Dec 2022
Dear Eka, Thank you for taking the time to review your recent experience with us! Regarding your comment on the breakfast, as much as we regret your experience, we kindly inform you that the rate you booked is only entitled to 1 person for breakfast. You can always add the extra person for breakfast at our Arts Cafe with an additional IDR 260,000++. If you travel with kids, our breakfast is complimentary for 6 years old kids. Again, we thank you for the share your experience with us! We are here looking forward to seeing you again soon! Regards, Rhany Asst Guest Experience Manager
AH
Agung H. P.
Staycation
9.7
/ 10
05 May 2022
Breakfast was delicious, dinner 's on the house.

1 liked this review

Accommodation's Reply
23 May 2022
Dear Bapak Agung, I want to thank you for taking the time to write this review. The entire team of Raffles Jakarta is very grateful for your precious feedback and would like to thank you for your kind comments. I look forward to welcoming you back soon to Raffles Jakarta. Sincerely, Gladys Learning & Quality Manager
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Lobby 4 Raffles Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.