Does The Alts Hotel have parking?

Yes, The Alts Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does The Alts Hotel have a swimming pool?

Yes, The Alts Hotel does have a swimming pool

Does The Alts Hotel offer early check-in?

Yes, The Alts Hotel offers early check-in. This will depend on availability, so it's best to heck directly with The Alts Hotel to see if it's available on your dates.

Does The Alts Hotel offer late check-out?

Yes, The Alts Hotel offers late check-out, based on availability. Check directly with The Alts Hotel to see if they can accommodate your request.

Does The Alts Hotel offer airport transfers?

Yes, The Alts Hotel offers airport transfers, which can be arranged directly with the hotel.

What do past guests say about The Alts Hotel?

Traveloka users who have stayed at The Alts Hotel have praised its Cleanliness, Location, Room Comfort.

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The Alts Hotel

Name: The Alts Hotel
Address: JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113, JL. Rajawali No. 8, Sumatera Selatan, 30113, Indonesia
Rating: 8.5

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8.5

/10

Very Good

8,505 reviews

What Guests Say About Their Stay

Bedroom (213)

Staff Friendliness (208)

Distance To City Center (206)

Ambiance (198)

A***i

10.0

/ 10

With competitive prices, located in an excellent location close to everywhere, and a good level of cleanliness and friendliness from the staff, Alts is the best hotel choice and worth recommending.

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NOVENSAPUTRA

10.0

/ 10

The food at The Alts Hotel is delicious, varied, and the staff is incredibly friendly and welcoming. I highly recommend staying here.

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ira I.

9.1

/ 10

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool 🫰

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ira I.

9.1

/ 10

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool🫰

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R***a

10.0

/ 10

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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In the Area

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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II. The hotel is located only 6.05 km away from Kertapati Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About The Alts Hotel When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay. From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need. Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. The hotel’s fitness center is a must-try during your stay here. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at The Alts Hotel.

Available Room Types in The Alts Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Alts Hotel

JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

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Discover More About The Alts Hotel

The Alts Hotel: Your Gateway to Sumatera Selatan

Welcome to The Alts Hotel, a premier accommodation choice for travellers seeking comfort, convenience, and a genuine taste of Sumatera Selatan. Nestled in a vibrant locale, The Alts Hotel offers a perfect blend of modern amenities and local charm, making it an ideal base for exploring all that this captivating Indonesian province has to offer. Whether you're planning a leisurely getaway or a business trip, our hotel is designed to meet your needs with exceptional service and a welcoming atmosphere. Rates at The Alts Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Alts Hotel

The Alts Hotel is strategically situated in the heart of Palembang, a city rich in history and culture. Located at {localAddressString}, our hotel provides easy access to the city's main attractions and business districts. You'll find yourself within a short distance of the bustling city centre, with convenient connections to public transport. The surrounding area is alive with local flavour, offering a glimpse into the daily life of Palembang, with vibrant local cafes and markets just a stone's throw away. For those looking to explore further, the hotel's location provides a great starting point for discovering the unique heritage and natural beauty of Sumatera Selatan.

Guest Facilities and Services at The Alts Hotel

Guest facilities at The Alts Hotel are designed to ensure a comfortable and enjoyable stay for all our visitors. We understand the importance of starting your day right, which is why we offer excellent breakfast options, including great coffee to fuel your adventures. For your peace of mind, we provide secure luggage storage and a helpful 24-hour front desk, ready to assist with any queries or requests you may have. Stay connected with complimentary high-speed Wi-Fi throughout the property, and maintain your fitness routine at our well-equipped fitness centre. These amenities are thoughtfully provided to enhance your experience and make your stay at The Alts Hotel as seamless as possible.

Room Information and Stay Experience at The Alts Hotel

The Alts Hotel offers a diverse range of rooms, each meticulously designed to provide a sanctuary of comfort and tranquility. Our commitment to guest satisfaction is evident in the variety of available rooms, ensuring there's a perfect option for every traveller. Experience the difference of a well-appointed room, featuring comfortable bed types, pristine cleanliness, and modern climate control systems to ensure your ideal temperature year-round. The bathrooms are kept to the highest standards of cleanliness, offering a refreshing space to unwind. Discover the exceptional Room types of The Alts Hotel and find your perfect home away from home.

Recommended Nearby Dining and Cafes around The Alts Hotel

Palembang is renowned for its culinary delights, and The Alts Hotel places you right in the midst of it all. Explore the vibrant local food scene with numerous dining spots and charming cafes located within easy reach. Indulge in delicious local specialties, discover hidden culinary gems, and enjoy the lively brunch culture that Sumatera Selatan has to offer. Whether you're craving traditional Indonesian cuisine or seeking a perfectly brewed cup of coffee, the area surrounding The Alts Hotel is a food lover's paradise, promising a delightful gastronomic journey.

Popular Attractions and Activities near The Alts Hotel

The Alts Hotel serves as an excellent starting point for exploring the rich tapestry of attractions in and around Palembang. Immerse yourself in the local culture and history by visiting:

Ampera Bridge:
An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang (Masjid Agung Sultan Mahmud Badaruddin II):
A significant religious and architectural site.
Sultan Mahmud Badaruddin II Museum:
Delve into the history and heritage of the Palembang Sultanate.
Kuto Besak Fortress:
Explore the remnants of this historical fort and learn about its past.
Puntikayu Park:
A green oasis perfect for a relaxing stroll or family outing.

If you are looking for other activities around The Alts Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Alts Hotel from the Airport

Navigating your journey from the airport to The Alts Hotel is straightforward, with several convenient options available. For those arriving at the nearest airport, you can opt for the airport link trains, which provide a direct and efficient route towards the city centre. Alternatively, airport shuttle buses offer a cost-effective way to reach your destination. Public metered taxis are readily available at the airport terminals, ensuring a comfortable and direct ride. For added flexibility, rideshare services are also a popular choice. Understanding how to get to The Alts Hotel is key to a smooth arrival, and the airport transfer service of The Alts Hotel is designed to be accessible. You can also explore options for Airport transfer service to plan your journey in advance.

Summary of Why You Should Choose The Alts Hotel

The Alts Hotel stands out as an exceptional choice for your Sumatera Selatan adventure, offering a compelling combination of prime location, outstanding service, and comfortable accommodations.

Prime Location:
Situated in the vibrant heart of Palembang, providing easy access to attractions and local life.
Comfortable Stay:
Enjoy well-appointed rooms with modern amenities and climate control for a restful experience.
Exceptional Service:
Benefit from a friendly and professional team, including a 24-hour front desk, ready to assist you.
Convenient Access:
Easy transport links make exploring the city and surrounding areas a breeze.

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All facilities in The Alts Hotel

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Continental breakfast
Dining area
Early bird breakfast
Poolside bar
Pub
Show cooking restaurant
Snacks
Vegetarian meal
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Porter

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Things to Do

Entertainment for children
Fitness center
Health club
Massage
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Shops
Supermarket

Accessibilty

Accessible bathroom
Accessible parking
Disabled access friendly
In-room accessibility
Wheelchair accessible

Transportation

Airport transfer
Area shuttle with surcharge
Car rental
Valet parking

Sports and Recreations

Aerobics
Aquafit
Fitness center

Kids and Pets

Babysitting
Highchairs

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in The Alts Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Alts Hotel	207
Number of floors in The Alts Hotel	11
Another facilities in The Alts Hotel	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about The Alts Hotel

What are available facilities at The Alts Hotel?

There are top facilites at The Alts Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Alts Hotel?

The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Alts Hotel provide breakfast?

Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Alts Hotel?

The Alts Hotel has a 4.0-star rating.

How many floors does The Alts Hotel have?

The Alts Hotel has 11.

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The Alts Hotel reviews and ratings

Overall Ratings & Reviews The Alts Hotel

Traveloka (8,461)

Other sources (44)

8.6

Very Good

From 8,461 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about The Alts Hotel

All

Staff Friendliness (137)

Bedroom (135)

Distance to City Center (126)

Room Space (126)

Ambiance (125)

Taste (124)

Hotel Area (118)

Variety (117)

Bathroom (115)

Accessibility (114)

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Traveller Reviews The Alts Hotel

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Customer reviews

A***i

Business

10.0

/10

Reviewed 1 week(s) ago

With competitive prices, located in an excellent location close to everywhere, and a good level of cleanliness and friendliness from the staff, Alts is the best hotel choice and worth recommending.

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Accommodation's Reply

30 Jul 2026

Hello A*i! Thank you for your review and feedback. We are delighted to hear that the competitive pricing, excellent location, cleanliness, and friendly staff made your stay enjoyable. Your compliments encourage us to continue striving for the best service. We hope to welcome you back to Alts Hotel next time. Thank you! General Manager

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NOVENSAPUTRA

10.0

/10

Reviewed 1 week(s) ago

The food at The Alts Hotel is delicious, varied, and the staff is incredibly friendly and welcoming. I highly recommend staying here.

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Oldissia A.

Business

10.0

/10

Reviewed 2 week(s) ago

I really liked the food, and the service was great, and the rooms were clean. I definitely recommend staying here.

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Accommodation's Reply

30 Jul 2026

Hello Ms. Oldissia A.! Thank you for your review and feedback. We are delighted that you enjoyed our food, were satisfied with the service, and felt comfortable with the cleanliness of your room. Your compliments motivate our entire team to continue striving to provide the best possible guest experience. We hope to welcome you back to Alts Hotel soon. Thank you! General Manager

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R***n

Staycation

9.7

/10

Reviewed 3 week(s) ago

Very good, comfortable, clean, friendly.

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Accommodation's Reply

18 Jul 2026

Hello Mr./Mr. R*n! Thank you for your wonderful review of The Alts Hotel Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Hotel Palembang soon. Thank you! General Manager

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Nana L.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Good service, clean, comfortable, good facilities.

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Accommodation's Reply

18 Jul 2026

Hello Ms. Nana L! Thank you for your wonderful review of The Alts Palembang Hotel. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang Hotel soon. Thank you! General Manager

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M***d

9.7

/10

Reviewed 4 week(s) ago

Recommended. For a hotel with this price range, the service should be better. I have stayed at hotels several times where upon entering, I was greeted and my luggage was taken to the room. In this hotel, there are many belongings, I had to carry them myself. The service is lacking, in my opinion.

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Accommodation's Reply

22 Jul 2026

Hello Mr./Ms. M*d! Thank you for taking the time to share your feedback. We apologize that your experience did not meet your expectations, particularly regarding the arrival service and assistance with luggage. Your feedback is very important to us, and we will use it as a basis for our evaluation to improve our services. We hope to welcome you back again and provide you with a better stay in the future. Thank you! General Manager

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F***a

10.0

/10

Reviewed 4 week(s) ago

A comfortable hotel in the center of Palembang. Many restaurants and coffee shops nearby.

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Accommodation's Reply

18 Jul 2026

Hello, F*a! Thank you for your kind words about Alts Palembang Hotel. We are very pleased to hear that you had a comfortable stay at our hotel and were satisfied with the service provided by all our staff. Your compliments are the driving force behind our efforts to maintain service quality and provide the best experience for all our guests. We sincerely thank you for trusting and choosing our hotel. We look forward to seeing you again at Alts Palembang Hotel. Thank you. Sincerely, The General Manager

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S***a

8.5

/10

Reviewed 4 week(s) ago

Service needs to be improved. The dining room on the second floor is uncomfortable.

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Accommodation's Reply

22 Jul 2026

Hello Ms. S*a! Thank you for your feedback. We apologize if the service and comfort of the dining area on the second floor did not meet your expectations. We greatly appreciate your feedback and will take it into consideration for continuous improvement. We hope to provide you with a better experience on your next visit. Thank you! General Manager

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Mira

10.0

/10

Reviewed 4 week(s) ago

Don't ask me about my experience staying at The Alts Hotel. I've lost count of how many times I've stayed here.

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Accommodation's Reply

18 Jul 2026

Hello Mira! Thank you for your positive review of The Alts Palembang Hotel. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang Hotel soon. Thank you! General Manager

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N***a

10.0

/10

Reviewed 5 week(s) ago

I always stay here for staycations because the rooms are so nice. The food is delicious, and the hotel staff is friendly and helpful throughout our stay. Thanks to Mr. Rahmat, the bellboy, for helping with our luggage and parking, and to Ms. Jeje, whose writing in the room is so aesthetic. I'll be back! ✨

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Accommodation's Reply

18 Jul 2026

Hello N*a! Thank you for your wonderful review of The Alts Hotel Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Hotel Palembang soon. Thank you! General Manager

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Hanpi

Leisure

10.0

/10

Reviewed 5 week(s) ago

The room is clean and bright, and there are chairs for relaxing.

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Accommodation's Reply

18 Jul 2026

Hello Ms. Hanpi! Thank you for your wonderful review of The Alts Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang soon. Thank you! General Manager

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ira I.

9.1

/10

Reviewed 5 week(s) ago

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool 🫰

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Accommodation's Reply

18 Jul 2026

Hello Mr. Iral! Thank you for your review of The Alts Palembang Hotel. We are delighted to hear that you enjoyed your stay and were satisfied with the service from our entire team. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang Hotel again soon. Thank you! General Manager

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ira I.

9.1

/10

Reviewed 5 week(s) ago

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool🫰

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Accommodation's Reply

18 Jul 2026

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R***a

10.0

/10

Reviewed 5 week(s) ago

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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Accommodation's Reply

18 Jul 2026

Hello Ms. Ra! Thank you for your wonderful review of The Alts Palembang. We are delighted to hear that you enjoyed your stay with us and were satisfied with the service our team provided. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. Thank you for your support and trust. We hope to welcome you back to The Alts Palembang soon. Thank you! General Manager

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F***a

10.0

/10

Reviewed 5 week(s) ago

Easy booking, comfortable room, easy check-in process

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Accommodation's Reply

18 Jul 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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F***A

9.6

/10

Reviewed 5 week(s) ago

The food is like pempek, smelly, and the taste is not very good for a hotel like that.

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Accommodation's Reply

22 Jul 2026

Hello Mr./Ms./Mr./Ms. F*A! Thank you for taking the time to share your feedback. We apologize that your favorite dish, especially the Pempek, did not meet your expectations. We will forward this feedback to the relevant team to use as feedback in improving the quality and consistency of our food. We hope to provide you with a better experience on your next visit. Thank you! General Manager

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F***a

10.0

/10

Reviewed 6 week(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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Accommodation's Reply

22 Jul 2026

Hello F*a! Thank you so much for your review and compliments! We are delighted that you enjoyed your stay with us. We will pass on your thanks to Fadly. We hope to welcome you back to The Alts for another memorable stay! Thank you! General Manager

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F***a

10.0

/10

Reviewed 6 week(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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Accommodation's Reply

18 Jul 2026

Hello Mr./Ms./Ms./Mr./Ms ..../Ms./Ms./Ms./Ms./

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F***a

8.5

/10

Reviewed 7 week(s) ago

Comfortable, pleasant rooms. Great service. Fast app booking.

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Accommodation's Reply

25 Jun 2026

Hello F*a! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay, our services, and the fast and easy booking experience through Traveloka. Your compliments are an encouragement to our team to continue providing the best service. We hope to welcome you back again next time. Thank you, General Manager.

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N***o

Business

10.0

/10

Reviewed 7 week(s) ago

The room was very comfortable. Breakfast was a treat, with a wide variety of options. Prices are quite high compared to previous years.

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Accommodation's Reply

25 Jun 2026

Hello N*o! Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay and appreciated our varied breakfast menu. Regarding your question about the price, we understand your concern. There may be price adjustments as we improve our facilities and services, but we will continue to forward your feedback to management for consideration. We hope to welcome you back in the future. Thank you, General Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.