Does The Alts Hotel have parking?

Yes, The Alts Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does The Alts Hotel have a swimming pool?

Yes, The Alts Hotel does have a swimming pool

Does The Alts Hotel offer early check-in?

Yes, The Alts Hotel offers early check-in. This will depend on availability, so it's best to heck directly with The Alts Hotel to see if it's available on your dates.

Does The Alts Hotel offer late check-out?

Yes, The Alts Hotel offers late check-out, based on availability. Check directly with The Alts Hotel to see if they can accommodate your request.

Does The Alts Hotel offer airport transfers?

Yes, The Alts Hotel offers airport transfers, which can be arranged directly with the hotel.

What do past guests say about The Alts Hotel?

Traveloka users who have stayed at The Alts Hotel have praised its Cleanliness, Room Comfort, Location.

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The Alts Hotel

Name: The Alts Hotel
Address: JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113, JL. Rajawali No. 8, Sumatera Selatan, 30113, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.5

/10

Very Good

8,431 reviews

What Guests Say About Their Stay

Bedroom (188)

Staff Friendliness (185)

Distance To City Center (180)

Ambiance (175)

Misna W.

10.0

/ 10

I've checked in at The Alts three times now, and the kids are always happy to stay here. It's comfortable, clean, and the food is delicious. 😍

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Jihan

10.0

/ 10

very pleasant clean room and delicious food, comfortable room

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S***i

10.0

/ 10

In my opinion, this is the best hotel in Palembang. The rooms are clean, the pool view is beautiful, there's a seating area near the pool, and the pool is open until 8 p.m. The food is also plentiful and delicious.

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yusro h. e.

10.0

/ 10

Recommended hotel, I really enjoyed my staycation here.. all the staff are friendly, the room is clean.. basically it's great.

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Herwin R.

10.0

/ 10

Strategic location. Clean and soundproof rooms. The environment is also clean. Friendly staff. Delicious breakfast.

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In the Area

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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II. The hotel is located only 6.05 km away from Kertapati Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About The Alts Hotel When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay. From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need. Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. The hotel’s fitness center is a must-try during your stay here. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at The Alts Hotel.

Available Room Types in The Alts Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Alts Hotel

JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

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Discover More About The Alts Hotel

Welcome to The Alts Hotel, your perfect home away from home in the heart of Sumatera Selatan. Whether you're here for business or a well-deserved holiday, The Alts Hotel offers a blend of comfort, style, and convenience that's hard to beat. Room rates at The Alts Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Alts Hotel Location

Nestled in the vibrant district of Palembang, The Alts Hotel is ideally situated at JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30113. You'll find yourself just a short distance from the bustling city centre, making it easy to explore all that Palembang has to offer. The hotel's prime location means you're close to a vibrant café culture and weekend markets, offering a true taste of local life. For those relying on public transport, the nearest major transport hub is conveniently accessible, ensuring smooth journeys throughout your stay.

The Alts Hotel Facilities & Services

Facilities for guests at The Alts Hotel are designed to enhance your stay and cater to every need.

Swimming Pool:
Take a refreshing dip in our sparkling swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
Fitness Centre:
Stay active in our well-equipped fitness centre, available 24/7. No additional fees apply.
Kids' Club:
Keep the little ones entertained at our fun-filled Kids' Club, open from 9:00 AM to 5:00 PM daily. Complimentary for guests with children.
Day Spa:
Indulge in a relaxing treatment at our serene Day Spa, open from 10:00 AM to 8:00 PM. Prices for treatments start from AUD $80.
On-site Parking:
Secure on-site parking is available for guests at a rate of AUD $15 per day.

The Alts Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of The Alts Hotel.

Deluxe Room:
Offering a City View, these non-smoking rooms are perfect for solo travellers or couples. Bathtub available in select rooms.
Executive Suite:
Enjoy spacious living with a City View. These non-smoking suites feature a separate living area and a luxurious bathtub.
Family Room:
Designed for comfort, these non-smoking rooms can accommodate families and come with a bathtub.

All rooms at The Alts Hotel are strictly non-smoking to ensure a fresh and pleasant environment for all guests.

The Alts Hotel Dining & Restaurants

Savour delightful culinary experiences at The Alts Hotel's on-site dining venues.

The Palembang Bistro:
Open daily from 6:30 AM to 10:30 PM, this bistro offers an artisanal breakfast menu and modern Indonesian cuisine. Estimated price per person for dinner is AUD $40.
The Sky Lounge:
Enjoy breathtaking city views and expertly crafted cocktails at our rooftop bar, open from 4:00 PM to 12:00 AM. Small bites are available, with an estimated cost of AUD $25 per person.

The Alts Hotel Nearby Attractions and Activities

Immerse yourself in the local culture and explore the exciting attractions surrounding The Alts Hotel.

Ampera Bridge:
An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang:
A significant religious and architectural site, showcasing beautiful Islamic design.
Punti Kayu Forest Park:
A refreshing green oasis perfect for a leisurely stroll or family outing.
Palembang Indah Mall:
Explore a wide range of shops, dining options, and entertainment at this popular shopping destination.
Kuto Besak Fortress:
Discover historical insights at this ancient fort, a testament to the region's rich past.

If you are looking for other activities around The Alts Hotel, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Alts Hotel from the Airport

Navigating your journey to The Alts Hotel is straightforward, with several convenient options available. The airport transfer service of The Alts Hotel ensures a seamless arrival. Here's how to get to The Alts Hotel from the airport:

Airport Taxi:
Metered airport taxis are readily available at the airport terminal. The estimated fare to The Alts Hotel is around AUD $25-35, with a journey time of approximately 45 minutes depending on traffic.
Ride-hailing Service:
You can book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Prices are comparable to taxis.
Private Airport Transfer:
For a more personalized experience, you can pre-book a private airport transfer service directly with The Alts Hotel. This service offers door-to-door convenience and can be arranged at your arrival time. The cost for this service starts from AUD $50.

Summary of Why You Should Choose to Stay at The Alts Hotel

Choosing The Alts Hotel for your Sumatera Selatan adventure means opting for comfort, convenience, and exceptional value.

Prime Location:
Situated in a vibrant area with easy access to local attractions and amenities.
Excellent Facilities:
Enjoy a swimming pool, fitness centre, and more, designed for your relaxation and enjoyment.
Comfortable Rooms:
A variety of room types to suit every traveller's needs, all offering a peaceful retreat.
Delicious Dining:
Experience local and international flavours at our on-site restaurants and bars.
Great Value:
With competitive rates and special offers, The Alts Hotel provides an unforgettable stay without breaking the bank.

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All facilities in The Alts Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Continental breakfast
Dining area
Early bird breakfast
Poolside bar
Pub
Show cooking restaurant
Snacks
Vegetarian meal
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Porter

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Things to Do

Entertainment for children
Fitness center
Health club
Massage
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Shops
Supermarket

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
In-room accessibility
Wheelchair accessible

Transportation

Airport transfer
Area shuttle with surcharge
Car rental
Valet parking

Sports and Recreations

Aerobics
Aquafit
Fitness center

Kids and Pets

Babysitting
Highchairs

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in The Alts Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Alts Hotel	207
Number of floors in The Alts Hotel	11
Another facilities in The Alts Hotel	A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked questions about The Alts Hotel

What are available facilities at The Alts Hotel?

There are top facilites at The Alts Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Alts Hotel?

The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Alts Hotel provide breakfast?

Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Alts Hotel?

The Alts Hotel has a 4.0-star rating.

How many floors does The Alts Hotel have?

The Alts Hotel has 11.

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The Alts Hotel reviews and ratings

Overall Ratings & Reviews The Alts Hotel

Traveloka (8,387)

Other sources (44)

8.6

Very Good

From 8,387 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about The Alts Hotel

All

Staff Friendliness (125)

Bedroom (125)

Distance to City Center (114)

Ambiance (114)

Room Space (114)

Taste (112)

Hotel Area (107)

Variety (106)

Bathroom (105)

Accessibility (102)

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Traveller Reviews The Alts Hotel

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Customer reviews

F***a

8.5

/10

Reviewed 1 day(s) ago

Comfortable, pleasant rooms. Great service. Fast app booking.

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N***o

Business

10.0

/10

Reviewed 5 day(s) ago

The room was very comfortable. Breakfast was a treat, with a wide variety of options. Prices are quite high compared to previous years.

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H***i

Staycation

10.0

/10

Reviewed 7 day(s) ago

Great hotel, clean, very comfortable.

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Accommodation's Reply

16 Jun 2026

Hello H*i! Thank you so much for your positive feedback. We appreciate your support and kindness. We hope The Alts will continue to provide you with a memorable stay. We look forward to welcoming you back again soon. Thank you! General Manager

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William K.

10.0

/10

Reviewed 2 week(s) ago

My go-to hotel when I'm on assignment in Palembang. Close to the culinary center, with complete facilities, I was very satisfied with my stay here.

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Accommodation's Reply

11 Jun 2026

Hello Mr. William, Thank you for your positive review. We are delighted that our hotel was your choice during your stay in Palembang. Our convenient location near the food scene and our comprehensive facilities are designed to provide the utmost comfort to all our guests. We appreciate your trust and hope to welcome you back on your next visit. See you soon! Thank you, General Manager

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A***n

Business

10.0

/10

Reviewed 3 week(s) ago

good condition. less parking

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Accommodation's Reply

11 Jun 2026

Hello Mr./Ms. A*n, Thank you for your review and feedback. We are pleased to hear that you found our hotel to be in good condition. Regarding the parking issue, your suggestion is a key factor in our continuous improvement of guest comfort. We hope to welcome you back for your next stay. Thank you, General Manager.

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Misna W.

10.0

/10

Reviewed 3 week(s) ago

I've checked in at The Alts three times now, and the kids are always happy to stay here. It's comfortable, clean, and the food is delicious. 😍

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Accommodation's Reply

07 Jun 2026

Hello Ms. Missna W., Thank you so much for your trust and loyalty in choosing us for your three stays. We are delighted to know that you and your family, especially the children, have always enjoyed your stays with us. We are glad to hear that the comfort, cleanliness, and food we serve have contributed to your positive experiences during your stays. Such reviews are an encouragement to our entire team to continue working to provide the best service. We hope to welcome you and your family back again in the future. See you again at The Alts! Thank you, General Manager.

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Theresiana T.

Staycation

6.8

/10

Reviewed 3 week(s) ago

The parking lot is small so we have to pay another 50 thousand for parking, which should be free parking for a room price per night above 700 thousand like in other hotels & the breakfast charge per person is 190 thousand which is also too expensive for a 10 year old child who eats little because it is counted as an adult.

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Accommodation's Reply

11 Jun 2026

Hello Ms. Theresiana T., Thank you for taking the time to provide us with your review and feedback. We appreciate your comments regarding parking and the cost of breakfast for children. For the convenience of all our guests, we offer valet parking to help facilitate parking within the hotel grounds. Your comment regarding the cost of breakfast for children will be taken into consideration in your next review. We hope to welcome you back again in the future. Thank you, General Manager.

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Baba M. N. A.

8.5

/10

Reviewed 3 week(s) ago

The hotel is great, but the parking is lacking. You have to park outside on the side of the road, which gets dusty.

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Accommodation's Reply

09 Jun 2026

Hello Mr./Ms. Baba M.N.A., Thank you for taking the time to write a review of our hotel. For the convenience of all our guests during your stay, we offer valet parking and vehicle parking services within the hotel premises. We hope to welcome you back again in the future. Thank you, General Manager.

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i***a

Business

8.5

/10

Reviewed 4 week(s) ago

Neat and clean.. Premiere Corner Room can always be a recommendation for me when I stay there again.. Maintain the quality and thank you.

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Accommodation's Reply

26 May 2026

Hello i*a, Thank you so much for your positive review. We are delighted that you felt comfortable in the Premiere Corner room and enjoyed your stay with us. Your compliments encourage our team to continue striving to maintain the highest quality of service and comfort for all our guests. We hope to welcome you back again soon. Thank you, General Manager

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A***i

Business

8.4

/10

Reviewed 4 week(s) ago

The staff are not friendly, especially the receptionist who smiles very hard, or maybe that's the SOP, even though we stay there many times a month.

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Accommodation's Reply

24 May 2026

Hello Ani Vijayanti! Thank you for your review and feedback. We apologize for the unpleasant experience you had with our staff, particularly at the reception desk. Your feedback will be used to evaluate your experience and help us provide more friendly and professional service in the future. We appreciate your loyalty in staying with us multiple times. Once again, we apologize for any inconvenience and hope to welcome you back again with improved service. Thank you, General Manager.

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Endang p. d.

8.4

/10

Reviewed 5 week(s) ago

1. The staff and service are the best... 2. Unfortunately the room is not soundproof. The sound from the next room is very disturbing, very noisy 🫣🤔😬

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Accommodation's Reply

19 May 2026

Hello Mr./Ms. Endang, Thank you for your review. We are pleased that you were satisfied with our staff and service, and we apologize for the inconvenience caused by the noise from the neighboring room which significantly disrupted your stay. We will take your feedback into consideration to improve the comfort of future guests. We hope to welcome you back again in the future. Thank you, General Manager.

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N***m

8.4

/10

Reviewed 6 week(s) ago

The room was clean and big, the food was delicious, the only downside was that when checking in there was no security to open the door or help with carrying your luggage in.

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1 people find it helpful

Accommodation's Reply

17 May 2026

Hello Mr./Ms. N*m, Thank you for your review and feedback. We are delighted to hear that you were satisfied with our clean and spacious room and enjoyed the meal we served. We apologize for any inconvenience you experienced during check-in, particularly the insufficient staff to assist with opening the door or carrying your luggage. We will take this feedback seriously to improve our service and team coordination, ensuring a better guest experience in the future. We hope to welcome you back again with even better service next time. Thank you, General Manager.

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C***s

6.9

/10

Reviewed 6 week(s) ago

Thank You, Danke, Thank You.

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Accommodation's Reply

14 May 2026

Hi C*s! No problem, no problem, and no problem. Thank you, Board of Directors.

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C***s

6.9

/10

Reviewed 6 week(s) ago

Palembang City, South Sumatra

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Accommodation's Reply

14 May 2026

Hello C*s! Thank you for your positive review. Thank you to the management team as well.

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F***a

8.5

/10

Reviewed 7 week(s) ago

Comfortable, clean rooms, cold AC, good prices, easy and fast booking.

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Accommodation's Reply

03 May 2026

Hello Mr./Ms. F*a, thank you for your kind review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the comfortable air conditioning temperature, the reasonable price, and the easy booking process. This is a source of pride for everyone on the team at The Alts Hotel Palembang. We hope to welcome you back for another pleasant stay. Thank you, General Manager.

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Fara B.

9.4

/10

Reviewed 8 week(s) ago

The room is comfortable, safe, clean, the price is okay and cheap, I think it is very worth it.

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1 people find it helpful

Accommodation's Reply

01 May 2026

Hello Ms. Fara B., Thank you for your kind review. We are delighted to hear that you were impressed with the cleanliness, safety, and value of our services. We remain committed to providing the best service and we look forward to welcoming you again. Thank you, General Manager.

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A***s

8.5

/10

Reviewed 8 week(s) ago

The hotel staff are friendly and serve the guests very well.

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Accommodation's Reply

26 Apr 2026

Hello A*s! Thank you for your review. We are delighted to hear that our team's service and hospitality left a positive impression on you during your stay. Your compliments motivate us to continue providing the best possible service. We hope to welcome you back to The Alts Hotel Palembang again. Thank you, General Manager

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christopher

10.0

/10

Reviewed 9 week(s) ago

The service is okay, close to everywhere

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1 people find it helpful

Accommodation's Reply

26 Apr 2026

Hello Mr. Christopher, Thank you for your review. We are delighted to hear that you were satisfied with our service and the hotel's excellent location. We hope to welcome you back to Alts Palembang Hotel again. Thank you, General Manager.

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N***a

Leisure

8.5

/10

Reviewed 10 week(s) ago

Strategic, clean, recommended

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Accommodation's Reply

15 Apr 2026

Hello! Thank you again for your visit. We are very grateful for your trust in The Alts Palaceng Hotel. We hope you had a pleasant stay and we look forward to welcoming you back again soon. Thank you. General Manager

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Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

It was a real treat. The hotel staff were friendly and the rooms were immaculate. It's perfect for a staycation at The Alt. Highly recommended.

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Accommodation's Reply

15 Apr 2026

Hello! Thank you again for your visit. We are very grateful for your trust in The Alts Palembang Hotel. We hope you had a pleasant stay and we look forward to welcoming you back again soon. Thank you. General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.