Does The Alts Hotel have a swimming pool?

Yes, The Alts Hotel does have a swimming pool

Does The Alts Hotel offer airport transfers?

Yes, The Alts Hotel offers airport transfers, which can be arranged directly with the hotel.

What do past guests say about The Alts Hotel?

Traveloka users who have stayed at The Alts Hotel have praised its Cleanliness, Location, Room Comfort.

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The Alts Hotel

Name: The Alts Hotel
Address: JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113, JL. Rajawali No. 8, Sumatera Selatan, 30113, Indonesia
Rating: 8.5

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8.5

/10

Very Good

8,558 reviews

What Guests Say About Their Stay

M***a

10.0

/ 10

The service was very good, got a birthday treat and a slice of cake 🫰🏻🫶🏻⭐⭐⭐⭐⭐

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martalena s.

9.7

/ 10

Got a renovated room. It was clean and easy to find food. Breakfast here was top-notch, with lots of choices and delicious.

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r***t

9.7

/ 10

It was great, especially meeting Mr. Endru, who was very helpful even when I was sleepy. Hopefully, everyone can continue to provide even better and better service.

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Satrio I.

10.0

/ 10

My stay at The Alts Hotel was very comfortable, with friendly service and delicious food. I'd definitely come back for another staycation.

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A***i

10.0

/ 10

With competitive prices, located in an excellent location close to everywhere, and a good level of cleanliness and friendliness from the staff, Alts is the best hotel choice and worth recommending.

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In the Area

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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

This accommodation offers:

Pub

Poolside bar

Aquafit

Aerobics

Swimming pool

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

Elevator

The Alts Hotel is a 4-star hotels that has been welcoming guests since 2010. The accommodation went through a renovation in 2026. The Alts Hotel is part of Independent under Independent. There are 207 rooms spread across 11 floors.

What's around The Alts Hotel

JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

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Discover More About The Alts Hotel

The Alts Hotel: Your Gateway to Sumatera Selatan

Welcome to The Alts Hotel, a premier accommodation choice for travellers seeking comfort, convenience, and a genuine taste of Sumatera Selatan. Nestled in a vibrant locale, The Alts Hotel offers a perfect blend of modern amenities and local charm, making it an ideal base for exploring all that this captivating Indonesian province has to offer. Whether you're planning a leisurely getaway or a business trip, our hotel is designed to meet your needs with exceptional service and a welcoming atmosphere. Rates at The Alts Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Alts Hotel

The Alts Hotel is strategically situated in the heart of Palembang, a city rich in history and culture. Located at {localAddressString}, our hotel provides easy access to the city's main attractions and business districts. You'll find yourself within a short distance of the bustling city centre, with convenient connections to public transport. The surrounding area is alive with local flavour, offering a glimpse into the daily life of Palembang, with vibrant local cafes and markets just a stone's throw away. For those looking to explore further, the hotel's location provides a great starting point for discovering the unique heritage and natural beauty of Sumatera Selatan.

Guest Facilities and Services at The Alts Hotel

Guest facilities at The Alts Hotel are designed to ensure a comfortable and enjoyable stay for all our visitors. We understand the importance of starting your day right, which is why we offer excellent breakfast options, including great coffee to fuel your adventures. For your peace of mind, we provide secure luggage storage and a helpful 24-hour front desk, ready to assist with any queries or requests you may have. Stay connected with complimentary high-speed Wi-Fi throughout the property, and maintain your fitness routine at our well-equipped fitness centre. These amenities are thoughtfully provided to enhance your experience and make your stay at The Alts Hotel as seamless as possible.

Room Information and Stay Experience at The Alts Hotel

The Alts Hotel offers a diverse range of rooms, each meticulously designed to provide a sanctuary of comfort and tranquility. Our commitment to guest satisfaction is evident in the variety of available rooms, ensuring there's a perfect option for every traveller. Experience the difference of a well-appointed room, featuring comfortable bed types, pristine cleanliness, and modern climate control systems to ensure your ideal temperature year-round. The bathrooms are kept to the highest standards of cleanliness, offering a refreshing space to unwind. Discover the exceptional Room types of The Alts Hotel and find your perfect home away from home.

Recommended Nearby Dining and Cafes around The Alts Hotel

Palembang is renowned for its culinary delights, and The Alts Hotel places you right in the midst of it all. Explore the vibrant local food scene with numerous dining spots and charming cafes located within easy reach. Indulge in delicious local specialties, discover hidden culinary gems, and enjoy the lively brunch culture that Sumatera Selatan has to offer. Whether you're craving traditional Indonesian cuisine or seeking a perfectly brewed cup of coffee, the area surrounding The Alts Hotel is a food lover's paradise, promising a delightful gastronomic journey.

Popular Attractions and Activities near The Alts Hotel

The Alts Hotel serves as an excellent starting point for exploring the rich tapestry of attractions in and around Palembang. Immerse yourself in the local culture and history by visiting:

Ampera Bridge: An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang (Masjid Agung Sultan Mahmud Badaruddin II): A significant religious and architectural site.
Sultan Mahmud Badaruddin II Museum: Delve into the history and heritage of the Palembang Sultanate.
Kuto Besak Fortress: Explore the remnants of this historical fort and learn about its past.
Puntikayu Park: A green oasis perfect for a relaxing stroll or family outing.

If you are looking for other activities around The Alts Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Alts Hotel from the Airport

Navigating your journey from the airport to The Alts Hotel is straightforward, with several convenient options available. For those arriving at the nearest airport, you can opt for the airport link trains, which provide a direct and efficient route towards the city centre. Alternatively, airport shuttle buses offer a cost-effective way to reach your destination. Public metered taxis are readily available at the airport terminals, ensuring a comfortable and direct ride. For added flexibility, rideshare services are also a popular choice. Understanding how to get to The Alts Hotel is key to a smooth arrival, and the airport transfer service of The Alts Hotel is designed to be accessible. You can also explore options for Airport transfer service to plan your journey in advance.

Summary of Why You Should Choose The Alts Hotel

The Alts Hotel stands out as an exceptional choice for your Sumatera Selatan adventure, offering a compelling combination of prime location, outstanding service, and comfortable accommodations.

Prime Location: Situated in the vibrant heart of Palembang, providing easy access to attractions and local life.
Comfortable Stay: Enjoy well-appointed rooms with modern amenities and climate control for a restful experience.
Exceptional Service: Benefit from a friendly and professional team, including a 24-hour front desk, ready to assist you.
Convenient Access: Easy transport links make exploring the city and surrounding areas a breeze.

Ready to experience the best of Sumatera Selatan? Check room availability at The Alts Hotel and Book The Alts Hotel today through Traveloka for a seamless booking process. Book budget hotels in Sumatera Selatan and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Alts Hotel

Facility

Poolside bar

Aquafit

Aerobics

Swimming pool

Others

Guest Services

24-hour front desk
Front desk
Newspaper in lobby
Express check-in
Luggage storage
Concierge
Porter
Laundry Service
Express check-out
Multilingual staff
Bellboy service
Doorman
24-hour security

Accommodation Facilities

Family room
Fireplace in lobby
Smoking area
Rooftop terrace
Car park
Terrace

Sports & Recreation

Aquafit
Aerobics

Public Facilities

Elevator
Restaurant
Room service
Safety deposit box
Coffee shop

Nearby Facilities

Grocery store
Gift shop
Launderette
Supermarket
ATM/Bank

Business Facilities

Photocopier
Computer station
Meeting facilities
Printer
Conference room

Connectivity

Wi-Fi in public areas
Wi-Fi

Meals & Dining

Continental breakfast
Breakfast
Café
Breakfast buffet
Pub
Poolside Bar

Transportation

Airport transfer
Car hire
Valet parking

Activity & Leisure

Health club
Entertainment programme for children
Sauna
Spa
Massage

Travelling with Companions

Babysitting
Highchairs

Accessibility

Wheelchair accessible
Accessible parking
In-room accessibility

Shuttle Service

Transfer service

Accommodation Policy & General Information in The Alts Hotel

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Alts Hotel	207
Number of floors in The Alts Hotel	11
Another facilities in The Alts Hotel	24-hour front desk, Front desk, Newspaper in lobby, Express check-in, Luggage storage

Frequently asked questions about The Alts Hotel

What is normal check-in & check-out time at The Alts Hotel?

The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Alts Hotel provide breakfast?

Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Alts Hotel?

The Alts Hotel has a 4.0-star rating.

How many floors does The Alts Hotel have?

The Alts Hotel has 11.

How many rooms are available at The Alts Hotel?

The Alts Hotel has 207.

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The Alts Hotel reviews and ratings

Overall Ratings & Reviews The Alts Hotel

Traveloka (8,511)

Other sources (47)

8.6

Very Good

From 8,511 reviews

Provided by travellers on

Cleanliness

8.9

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about The Alts Hotel

All

Staff Friendliness (150)

Bedroom (147)

Distance to City Center (140)

Ambiance (137)

Room Space (137)

Taste (135)

Variety (128)

Hotel Area (126)

Bathroom (124)

Accessibility (123)

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Traveller Reviews The Alts Hotel

Number of reviews per page

Customer reviews

F***a

10.0

/10

Reviewed 2 day(s) ago

Comfortable, clean rooms, good prices, fast, easy, and good booking.

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M***a

10.0

/10

Reviewed 6 day(s) ago

The service was very good, got a birthday treat and a slice of cake 🫰🏻🫶🏻⭐⭐⭐⭐⭐

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Accommodation's Reply

05 Nov 2026

Hello M*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your experience with us. We hope you had a memorable stay and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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Perdian S.

9.1

/10

Reviewed 1 week(s) ago

The room is not soundproof, it can be heard clearly from outside.

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STEPHEN A.

10.0

/10

Reviewed 1 week(s) ago

Good service, comfortable room.

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Accommodation's Reply

05 Nov 2026

Hello Mr. Stephen A! Thank you for your positive review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you! General Manager

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A***a

Leisure

6.6

/10

Reviewed 2 week(s) ago

Everything's fine, except for the parking issue. There are still plenty of empty spaces downstairs or around the lobby, but they always say they're full and booked. When I tried to book by phone, they'd say they'll try, and we'll see what happens. What's really going on with the parking problem at Alts Hotel? Why not just charge a formal fee for parking in the lobby, instead of being a game for the security guards? Never mind if you can stay here by bike.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Hello A*a! Thank you for your feedback. We apologize for any inconvenience you experienced regarding parking at The Alts Hotel Palembang. We understand your concerns about parking and related details. The hotel does offer valet parking for guests. We will follow up on your feedback with the relevant team to ensure that information regarding parking and valet parking is communicated clearly, consistently, and in accordance with hotel regulations. We are committed to continuously improving and enhancing guest comfort. Thank you! General Manager

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F***a

10.0

/10

Reviewed 2 week(s) ago

Comfortable rooms, good prices, easy booking, and worth it.

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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A***d

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel is luxurious and the facilities and services are good.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Hello Mr./Ms. A*d! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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SM Aidilsyah

10.0

/10

Reviewed 2 week(s) ago

Nice experience trying this hotel.

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Accommodation's Reply

29 Oct 2026

Hello Aidilsyah! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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F***a

8.5

/10

Reviewed 2 week(s) ago

Comfortable, clean room, cold AC, worth the price, fast booking.

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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Neni

Staycation

8.5

/10

Reviewed 3 week(s) ago

Cool, good service, delicious breakfast.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Hello Ms. Nen! Thank you for your wonderful review and your trust in The Alts Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Palembang again. 😊 Thank you, General Manager

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T***a

Staycation

8.5

/10

Reviewed 3 week(s) ago

Staycation with family amidst the haze of Palembang, thank God it was comfortable.

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms. T*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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I***I

10.0

/10

Reviewed 3 week(s) ago

The hotel room was cool and welcoming, airtight. The staff was friendly, and the pool was clean.

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Accommodation's Reply

29 Oct 2026

Hello, it's me! Thank you for your wonderful review and for your trust in The Alts Palembang Hotel. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Palembang Hotel again. 😊 Thank you! General Manager

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H***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

Overall, everything is good, keep it up and keep improving, okay?

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms. H*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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F***a

8.5

/10

Reviewed 4 week(s) ago

Comfortable, clean rooms, worth the price, pleasant, easy and simple process.

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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A***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

Friendly staff service and good comfort.

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Accommodation's Reply

29 Oct 2026

Hello A*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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F***a

10.0

/10

Reviewed 5 week(s) ago

The rooms are comfortable and clean. Booking is super easy and straightforward.

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Accommodation's Reply

10 Oct 2026

Hello, Mr./Ms./Mr./Ms./Mrs./Ms ...

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F***a

10.0

/10

Reviewed 5 week(s) ago

The room was comfortable, clean, and the AC was cool. It was worth it, and the service was excellent.

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Accommodation's Reply

10 Oct 2026

Hello Mr./Ms./Mr./Ms./Mrs./Ms ...

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Yuke H.

10.0

/10

Reviewed 6 week(s) ago

The stay here was comfortable, the food was delicious and varied, and the staff was friendly. Highly recommended!

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Accommodation's Reply

10 Oct 2026

Hello Ms. Yoo H! Thank you so much, Madam, for your positive review. We're glad you felt comfortable and enjoyed the food and the friendly service from our staff. We hope to welcome you back again! 😊 Thank you! General Manager

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R***a

8.5

/10

Reviewed 6 week(s) ago

Service needs to be improved further.

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Accommodation's Reply

06 Oct 2026

Hello R*a! Thank you for taking the time to review our hotel. We appreciate your feedback regarding our service. This is a concern for us, and we will continuously evaluate our performance to improve the quality of our service and provide a better experience for all our guests. We hope to welcome you back in the future and provide you with even better service. Thank you! General Manager

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R***a

Business

8.5

/10

Reviewed 6 week(s) ago

Please update the traditional herbal medicine menu and if possible the noodle section.

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Accommodation's Reply

06 Oct 2026

Hello Ms. Ra, Thank you for visiting and taking the time to write a review of our hotel. We will take your suggestions regarding adding traditional herbal drinks and noodle dishes into consideration for future menu development. We hope to provide you with an even better experience and look forward to welcoming you back again in the future. Thank you, General Manager.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.