How many rooms are available at The Alts Hotel?

The Alts Hotel has 207 rooms in total.

Does The Alts Hotel provide parking?

Yes, The Alts Hotel provides parking. Please confirm details directly with the hotel.

Does The Alts Hotel have a swimming pool?

Yes, a swimming pool is available at The Alts Hotel.

Does The Alts Hotel provide early check-in?

Yes, early check-in is available at The Alts Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does The Alts Hotel provide late check-out?

Yes, late check-out is available at The Alts Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does The Alts Hotel provide airport transfer?

Yes, The Alts Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The Alts Hotel?

The Alts Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Alts Hotel

Name: The Alts Hotel
Address: JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113, JL. Rajawali No. 8, Sumatera Selatan, 30113, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.5

/10

Very Good

8,455 reviews

What Guests Say About Their Stay

Bedroom (197)

Staff Friendliness (194)

Distance To City Center (189)

Ambiance (184)

R***a

10.0

/ 10

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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F***a

10.0

/ 10

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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F***a

10.0

/ 10

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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Misna W.

10.0

/ 10

I've checked in at The Alts three times now, and the kids are always happy to stay here. It's comfortable, clean, and the food is delicious. 😍

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Jihan

10.0

/ 10

very pleasant clean room and delicious food, comfortable room

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In the Area

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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II. The hotel is located only 6.05 km away from Kertapati Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About The Alts Hotel When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay. From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need. Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. The hotel’s fitness center is a must-try during your stay here. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at The Alts Hotel.

Available Room Types in The Alts Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Alts Hotel

JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

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Discover More About The Alts Hotel

Welcome to The Alts Hotel, your premier destination for an unforgettable stay in Sumatera Selatan, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, The Alts Hotel is designed to be your home away from home.

The Alts Hotel Location

The Alts Hotel is strategically situated in the vibrant heart of Palembang, Sumatera Selatan. Located at JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30113, our hotel offers easy access to the city's most sought-after destinations. We are approximately 30 minutes from Sultan Mahmud Badaruddin II International Airport, making your arrival and departure seamless. The Alts Hotel is nestled in an area that balances urban convenience with a sense of tranquility, offering a peaceful retreat after a day of exploring or working. You'll find yourself close to key business districts and popular local attractions, all within easy reach.

The Alts Hotel Facilities & Services

Facilities for guests at The Alts Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a comprehensive range of amenities to enhance your experience:

Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM. Access is complimentary.
Spa and Wellness Center:
Indulge in rejuvenating treatments at our on-site spa. Services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 1,500.
Business Center:
For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM. Printing and copying services are available at a nominal fee.
Meeting and Event Facilities:
We offer versatile spaces for meetings and events, equipped with modern audiovisual technology. Please inquire for rental rates and packages.
Complimentary Wi-Fi:
Stay connected throughout the hotel with our high-speed, complimentary Wi-Fi service.
24-Hour Front Desk:
Our dedicated staff is available around the clock to assist you with any requests.
Concierge Services:
Get personalized recommendations and assistance with bookings for tours and transportation.
On-site Parking:
We provide free parking space for guests who are traveling by car.

The Alts Hotel Room Types

Discover a variety of accommodations designed to suit your preferences. The room types of The Alts Hotel range from cozy and comfortable to spacious and luxurious, ensuring a perfect fit for every traveler.

Deluxe Room:
These well-appointed rooms offer a comfortable stay with a choice of city or garden views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
Executive Room:
Enjoy enhanced comfort and space in our Executive Rooms, featuring premium amenities and either city or garden views. Bathtub available in select rooms.
Suite:
For an elevated experience, our Suites provide ample living space, luxurious furnishings, and stunning city views. All suites include a bathtub.
Family Room:
Ideal for families traveling together, these spacious rooms offer comfortable sleeping arrangements and garden views. Bathtub available in select rooms.

The Alts Hotel is pleased to offer pet-friendly rooms for guests traveling with their beloved companions. An additional cleaning fee of PHP 1,000 per pet, per stay, will apply to ensure the comfort of all our guests.

The Alts Hotel Dining & Restaurants

Savor a delightful culinary journey at The Alts Hotel, where our dining venues offer a diverse range of flavors to tantalize your taste buds.

The Grand Brasserie:
Our main dining restaurant, offering a lavish breakfast buffet from 6:00 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 800.
Skyline Lounge:
Enjoy breathtaking city views and a selection of cocktails and light snacks at our rooftop bar. Open daily from 5:00 PM to 12:00 AM. Small bites start from PHP 300.
Poolside Cafe:
Relax by the pool and enjoy refreshing drinks and casual meals. Open from 10:00 AM to 6:00 PM.

The Alts Hotel Nearby Attractions and Activities

Explore the rich culture and vibrant attractions surrounding The Alts Hotel. Palembang offers a wealth of experiences for every visitor.

Ampera Bridge:
An iconic landmark of Palembang, offering picturesque views of the Musi River.
Great Mosque of Palembang (Masjid Agung Palembang):
A significant historical and religious site, showcasing beautiful Islamic architecture.
Palembang City Center:
Immerse yourself in the local culture with a visit to the bustling city center, featuring local markets and shops.
Sriwijaya Museum:
Discover the history and heritage of the ancient Sriwijaya Kingdom at this fascinating museum.
Riverfront of Palembang:
Enjoy a leisurely stroll along the Musi River, taking in the city's dynamic atmosphere.

If you are looking for other activities around The Alts Hotel, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Alts Hotel from the Airport

Getting to The Alts Hotel from Sultan Mahmud Badaruddin II International Airport is convenient and straightforward. We offer several options to suit your travel needs.

Hotel Private Airport Transfer:
For the utmost convenience, arrange for the airport transfer service of The Alts Hotel. Our professional drivers will be waiting to greet you upon arrival. This service is available for PHP 500. You can book this directly through us or via Traveloka.
Metered Taxis:
Taxis are readily available at the airport's arrival terminal. The journey to The Alts Hotel typically takes around 30 minutes and costs approximately PHP 150-200, depending on traffic.
Ride-hailing Services:
You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. The estimated fare is similar to metered taxis.
Airport Shuttle Bus:
While less direct, airport shuttle buses may offer a more economical option to reach the city center, from where you can take a short taxi or ride-hailing trip to The Alts Hotel.

For seamless travel arrangements, consider booking airport transfer services in advance. Our dedicated team is also available to assist with any queries regarding how to get to The Alts Hotel.

Summary of Why You Should Choose to Stay at The Alts Hotel

Choosing The Alts Hotel for your Sumatera Selatan adventure guarantees a memorable and comfortable experience. Here’s why we stand out:

Prime Location:
Situated in the heart of Palembang, offering easy access to attractions and business hubs.
Exceptional Facilities:
From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, we have everything you need for a perfect stay.
Comfortable Accommodations:
A range of room types to suit every traveler, with options for stunning views and added amenities.
Delicious Dining:
Explore diverse culinary offerings at our on-site restaurants and bars.
Warm Hospitality:
Our dedicated staff is committed to providing outstanding service to make your stay exceptional.

Discover the best Room availability at The Alts Hotel and start planning your trip today. Booking The Alts Hotel is simple and convenient, especially when you book through Traveloka. Enjoy exclusive deals and a seamless booking process.

Book budget hotels in Sumatera Selatan and experience the best of what the region has to offer. For your travel needs, you can also Easily book domestic and international flights at low prices.

All facilities in The Alts Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Continental breakfast
Dining area
Early bird breakfast
Poolside bar
Pub
Show cooking restaurant
Snacks
Vegetarian meal
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Porter

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Things to Do

Entertainment for children
Fitness center
Health club
Massage
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Shops
Supermarket

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
In-room accessibility
Wheelchair accessible

Transportation

Airport transfer
Area shuttle with surcharge
Car rental
Valet parking

Sports and Recreations

Aerobics
Aquafit
Fitness center

Kids and Pets

Babysitting
Highchairs

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in The Alts Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Alts Hotel	207
Number of floors in The Alts Hotel	11
Another facilities in The Alts Hotel	A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in The Alts Hotel

What are available facilities at The Alts Hotel?

There are top facilites at The Alts Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Alts Hotel?

The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Alts Hotel provide breakfast?

Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Alts Hotel?

The Alts Hotel is a 4.0-star hotel.

How many floors does The Alts Hotel have?

The Alts Hotel has 11 floors.

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More Reviews from Other Guests in The Alts Hotel

Overall Ratings & Reviews The Alts Hotel

Traveloka (8,411)

Other sources (44)

8.6

Very Good

From 8,411 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about The Alts Hotel

All

Staff Friendliness (131)

Bedroom (130)

Room Space (120)

Ambiance (119)

Distance to City Center (118)

Taste (118)

Hotel Area (112)

Variety (111)

Bathroom (110)

Accessibility (106)

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Traveler Reviews The Alts Hotel

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Customer reviews

R***a

10.0

/10

Reviewed 4 day(s) ago

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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F***a

10.0

/10

Reviewed 5 day(s) ago

Easy booking, comfortable room, easy check-in process

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F***A

9.6

/10

Reviewed 6 day(s) ago

The food is like pempek, smelly, and the taste is not very good for a hotel like that.

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F***a

10.0

/10

Reviewed 7 day(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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F***a

10.0

/10

Reviewed 7 day(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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F***a

8.5

/10

Reviewed 2 week(s) ago

Comfortable, pleasant rooms. Great service. Fast app booking.

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Accommodation's Reply

25 Jun 2026

Hello F*a! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay, our services, and the fast and easy booking experience through Traveloka. Your compliments are an encouragement to our team to continue providing the best service. We hope to welcome you back again next time. Thank you, General Manager.

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N***o

Business

10.0

/10

Reviewed 3 week(s) ago

The room was very comfortable. Breakfast was a treat, with a wide variety of options. Prices are quite high compared to previous years.

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Accommodation's Reply

25 Jun 2026

Hello N*o! Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay and appreciated our varied breakfast menu. Regarding your question about the price, we understand your concern. There may be price adjustments as we improve our facilities and services, but we will continue to forward your feedback to management for consideration. We hope to welcome you back in the future. Thank you, General Manager

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H***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

Great hotel, clean, very comfortable.

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Accommodation's Reply

16 Jun 2026

Hello H*i! Thank you so much for your positive feedback. We appreciate your support and kindness. We hope The Alts will continue to provide you with a memorable stay. We look forward to welcoming you back again soon. Thank you! General Manager

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William K.

10.0

/10

Reviewed 4 week(s) ago

My go-to hotel when I'm on assignment in Palembang. Close to the culinary center, with complete facilities, I was very satisfied with my stay here.

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Accommodation's Reply

11 Jun 2026

Hello Mr. William, Thank you for your positive review. We are delighted that our hotel was your choice during your stay in Palembang. Our convenient location near the food scene and our comprehensive facilities are designed to provide the utmost comfort to all our guests. We appreciate your trust and hope to welcome you back on your next visit. See you soon! Thank you, General Manager

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A***n

Business

10.0

/10

Reviewed 5 week(s) ago

good condition. less parking

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Accommodation's Reply

11 Jun 2026

Hello Mr./Ms. A*n, Thank you for your review and feedback. We are pleased to hear that you found our hotel to be in good condition. Regarding the parking issue, your suggestion is a key factor in our continuous improvement of guest comfort. We hope to welcome you back for your next stay. Thank you, General Manager.

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Misna W.

10.0

/10

Reviewed 5 week(s) ago

I've checked in at The Alts three times now, and the kids are always happy to stay here. It's comfortable, clean, and the food is delicious. 😍

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Accommodation's Reply

07 Jun 2026

Hello Ms. Missna W., Thank you so much for your trust and loyalty in choosing us for your three stays. We are delighted to know that you and your family, especially the children, have always enjoyed your stays with us. We are glad to hear that the comfort, cleanliness, and food we serve have contributed to your positive experiences during your stays. Such reviews are an encouragement to our entire team to continue working to provide the best service. We hope to welcome you and your family back again in the future. See you again at The Alts! Thank you, General Manager.

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Theresiana T.

Staycation

6.8

/10

Reviewed 5 week(s) ago

The parking lot is small so we have to pay another 50 thousand for parking, which should be free parking for a room price per night above 700 thousand like in other hotels & the breakfast charge per person is 190 thousand which is also too expensive for a 10 year old child who eats little because it is counted as an adult.

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Accommodation's Reply

11 Jun 2026

Hello Ms. Theresiana T., Thank you for taking the time to provide us with your review and feedback. We appreciate your comments regarding parking and the cost of breakfast for children. For the convenience of all our guests, we offer valet parking to help facilitate parking within the hotel grounds. Your comment regarding the cost of breakfast for children will be taken into consideration in your next review. We hope to welcome you back again in the future. Thank you, General Manager.

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Baba M. N. A.

8.5

/10

Reviewed 5 week(s) ago

The hotel is great, but the parking is lacking. You have to park outside on the side of the road, which gets dusty.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Hello Mr./Ms. Baba M.N.A., Thank you for taking the time to write a review of our hotel. For the convenience of all our guests during your stay, we offer valet parking and vehicle parking services within the hotel premises. We hope to welcome you back again in the future. Thank you, General Manager.

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i***a

Business

8.5

/10

Reviewed 6 week(s) ago

Neat and clean.. Premiere Corner Room can always be a recommendation for me when I stay there again.. Maintain the quality and thank you.

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Accommodation's Reply

26 May 2026

Hello i*a, Thank you so much for your positive review. We are delighted that you felt comfortable in the Premiere Corner room and enjoyed your stay with us. Your compliments encourage our team to continue striving to maintain the highest quality of service and comfort for all our guests. We hope to welcome you back again soon. Thank you, General Manager

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A***i

Business

8.4

/10

Reviewed 6 week(s) ago

The staff are not friendly, especially the receptionist who smiles very hard, or maybe that's the SOP, even though we stay there many times a month.

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Accommodation's Reply

24 May 2026

Hello Ani Vijayanti! Thank you for your review and feedback. We apologize for the unpleasant experience you had with our staff, particularly at the reception desk. Your feedback will be used to evaluate your experience and help us provide more friendly and professional service in the future. We appreciate your loyalty in staying with us multiple times. Once again, we apologize for any inconvenience and hope to welcome you back again with improved service. Thank you, General Manager.

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Endang p. d.

8.4

/10

Reviewed 8 week(s) ago

1. The staff and service are the best... 2. Unfortunately the room is not soundproof. The sound from the next room is very disturbing, very noisy 🫣🤔😬

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Accommodation's Reply

19 May 2026

Hello Mr./Ms. Endang, Thank you for your review. We are pleased that you were satisfied with our staff and service, and we apologize for the inconvenience caused by the noise from the neighboring room which significantly disrupted your stay. We will take your feedback into consideration to improve the comfort of future guests. We hope to welcome you back again in the future. Thank you, General Manager.

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N***m

8.4

/10

Reviewed 8 week(s) ago

The room was clean and big, the food was delicious, the only downside was that when checking in there was no security to open the door or help with carrying your luggage in.

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1 people find it helpful

Accommodation's Reply

17 May 2026

Hello Mr./Ms. N*m, Thank you for your review and feedback. We are delighted to hear that you were satisfied with our clean and spacious room and enjoyed the meal we served. We apologize for any inconvenience you experienced during check-in, particularly the insufficient staff to assist with opening the door or carrying your luggage. We will take this feedback seriously to improve our service and team coordination, ensuring a better guest experience in the future. We hope to welcome you back again with even better service next time. Thank you, General Manager.

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C***s

6.9

/10

Reviewed 8 week(s) ago

Thank You, Danke, Thank You.

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Accommodation's Reply

14 May 2026

Hi C*s! No problem, no problem, and no problem. Thank you, Board of Directors.

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C***s

6.9

/10

Reviewed 8 week(s) ago

Palembang City, South Sumatra

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Accommodation's Reply

14 May 2026

Hello C*s! Thank you for your positive review. Thank you to the management team as well.

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F***a

8.5

/10

Reviewed 9 week(s) ago

Comfortable, clean rooms, cold AC, good prices, easy and fast booking.

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Accommodation's Reply

03 May 2026

Hello Mr./Ms. F*a, thank you for your kind review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the comfortable air conditioning temperature, the reasonable price, and the easy booking process. This is a source of pride for everyone on the team at The Alts Hotel Palembang. We hope to welcome you back for another pleasant stay. Thank you, General Manager.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.