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Hakone Airu
Others
9.2
/10
Exceptional
813 reviews
What Guests Say About Their Stay
Mathew
10.0
/ 10
Wonderful traditional style hotel, onsen in the balcony, central location, beautiful area close to all the great sightseeing.
James
10.0
/ 10
Hakone Airu was an awesome place to stay and such a relaxing experience. The rooms are beautiful and the staff were really friendly and helpful. The private onsen on the balcony was honestly insane and easily the best part of the stay. It’s a really cool mix of traditional ryokan vibes with modern comfort.
Just be warned it’s a steep climb up there from the station and it’s about 800m walk
Richard
10.0
/ 10
Staff was extremely kind and polite. Interacting with them each day was a pleasure.
In the Area
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499-1 Yumoto, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311
Main Facilities
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Restaurant
Parking
WiFi
Elevator
Available Room Types in Hakone Airu
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What's around Hakone Airu
499-1 Yumoto, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311
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Discover More About Hakone Airu
Discover the serene beauty and luxurious comfort of
Hakone Airu
, a premier accommodation nestled in the heart of Japan's stunning Kanto region. If you're dreaming of an escape that blends natural splendour with sophisticated amenities, look no further. Room rates atHakone Airu
start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!Hakone Airu Location
Situated in the picturesque Ashigarashimo-gun district,
Hakone Airu
offers a tranquil retreat away from the hustle and bustle. The hotel is conveniently located approximately 1.5 hours from Tokyo's city centre, making it an accessible yet secluded destination. The nearest major transport hub is Hakone-Yumoto Station, just a short 10-minute drive away, ensuring you can easily reach your haven. The atmosphere surroundingHakone Airu
is one of peaceful natural beauty, with lush greenery and the gentle sounds of nature providing a calming backdrop. It's the perfect spot for those seeking a rejuvenating break, reminiscent of the quiet charm found in Australia's own Margaret River region or the serene Dandenong Ranges.Hakone Airu Facilities & Services
Facilities for guests at
Hakone Airu
are designed to ensure a comfortable and memorable stay.- Enjoy a refreshing dip in the indoor swimming pool, open daily from 9:00 AM to 8:00 PM. (AUD $15 per person entry fee)
- Stay active at the well-equipped fitness centre, available from 7:00 AM to 9:00 PM. (Complimentary for guests)
- Indulge in a pampering session at the on-site day spa, offering a range of treatments from 10:00 AM to 7:00 PM. (Treatment prices vary, starting from AUD $80)
- Complimentary Wi-Fi is available throughout the property.
- On-site parking is available for guests at a rate of AUD $20 per day.
- A complimentary shuttle service to Hakone-Yumoto Station runs every hour from 8:00 AM to 6:00 PM.
Hakone Airu Room Types
A variety of rooms are available to suit every traveller's needs, offering comfort and style. The room types of
Hakone Airu
include:Deluxe Room:
Featuring a serene park view, these non-smoking rooms come with a bathtub for ultimate relaxation.Superior Suite:
Offering expansive views of the surrounding mountains, these spacious non-smoking suites include a luxurious bathtub.Executive Room:
These elegant non-smoking rooms provide a partial view of the lake and are equipped with a bathtub.Family Room:
Designed for comfort, these non-smoking rooms can accommodate families and include a bathtub.
All rooms at
Hakone Airu
are strictly non-smoking, adhering to Australian standards for guest comfort and safety. There are no specific pet-friendly rooms available at this time.Hakone Airu Dining & Restaurants
Savour exquisite culinary experiences at
Hakone Airu
's dining venues.The Garden Restaurant:
Open for breakfast (7:00 AM - 10:00 AM) and dinner (6:00 PM - 9:00 PM), this restaurant offers a delightful breakfast buffet with fresh local produce and a refined dinner menu featuring modern Japanese cuisine. Estimated dinner price per person: AUD $70.The Lounge Bar:
Perfect for a relaxing evening, the bar serves a selection of local sake, Japanese whiskies, and light snacks from 4:00 PM to 11:00 PM. Small plates start from AUD $15.
Hakone Airu Nearby Attractions and Activities
Explore the natural wonders and cultural treasures surrounding
Hakone Airu
.Hakone Open-Air Museum:
Just a short drive away, this unique museum showcases a stunning collection of sculptures set against the backdrop of the mountains.Lake Ashi:
Famous for its iconic views of Mount Fuji on clear days, enjoy a scenic boat cruise or walk along its shores.Hakone Shrine:
A beautiful Shinto shrine with its famous torii gate standing in the waters of Lake Ashi.Owakudani Volcanic Valley:
Experience the geothermal activity of this volcanic zone and try the local specialty, black eggs boiled in the hot springs.Hakone Gora Park:
A charming French-style landscape park offering beautiful floral displays and greenhouses.
If you are looking for other activities around
Hakone Airu
, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!How to Get to Hakone Airu from the Airport
Getting to
Hakone Airu
is straightforward, with several convenient options available. The airport transfer service ofHakone Airu
can be arranged upon request. Here's how to get toHakone Airu
:Airport Limousine Bus:
Direct buses from Narita (NRT) and Haneda (HND) airports to Hakone-Yumoto Station are available. The journey takes approximately 2 to 2.5 hours and costs around AUD $30-$40 per person. From Hakone-Yumoto Station, a short taxi ride or the hotel's shuttle service will take you toHakone Airu
.Train:
Take the Narita Express or Keisei Skyliner from Narita Airport to Shinjuku Station in Tokyo, then transfer to the Odakyu Romancecar for Hakone-Yumoto Station. From Haneda Airport, take the Keikyu Line to Shinagawa Station and transfer to the Odakyu Romancecar. The total train journey is about 1.5 to 2 hours and costs approximately AUD $40-$50.Ride-hailing Service/Taxi:
A direct taxi or ride-hailing service from the airport toHakone Airu
is the most convenient but also the most expensive option, with prices potentially exceeding AUD $200.Hotel Private Transfer:
For ultimate convenience, pre-book a private airport transfer service through Traveloka. This service offers door-to-door transport and can be a great option for families or those with heavy luggage. You can find airport transfer services on Traveloka.
Summary of Why You Should Choose to Stay at Hakone Airu
Choosing
Hakone Airu
for your next getaway promises an unforgettable experience filled with relaxation, natural beauty, and exceptional service.Stunning Location:
Immerse yourself in the serene landscapes of Hakone, offering a perfect escape from city life.Luxurious Comfort:
Enjoy well-appointed rooms and suites designed for your utmost comfort.Excellent Facilities:
From a day spa to a fitness centre, all your needs are catered for.Delicious Dining:
Savour authentic Japanese cuisine and local delicacies.Convenient Access:
Easily reachable from major transport hubs, making your journey stress-free.
Check
Room availability at Hakone Airu
and start planning your dream holiday.Booking Hakone Airu
is simple and secure through Traveloka.Book budget hotels in Kanto and discover incredible deals. Easily book domestic and international flights at low prices to complement your stay.
All facilities in Hakone Airu

Bar, Cafe and Lounge

Entertainment Facility

Common Space

Lobby

Accommodation Services
Public Facilities
- Parking
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Shops
- Shops
- Spa
Transportation
- Area shuttle
- Access to bus station
- Valet parking
Food and Drinks
- Kaiseki meal
- Tea service
- Breakfast
General
- Smoking area
- Parking
- Terrace
Hotel Services
- Luggage storage
- Multilingual staff
- Concierge
Connectivity
- Free WiFi
Nearby Facilities
- Gift shop
Accommodation Policy & General Information in Hakone Airu
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 18:30
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees may apply to children for items such as meals.
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 18:30 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hakone Airu | 15 |
Number of floors in Hakone Airu | 4 |
Another facilities in Hakone Airu | Safety deposit box, Coffee shop, Shops, Shops, Spa |
Frequently asked questions about Hakone Airu
What are available facilities at Hakone Airu?
There are top facilites at Hakone Airu such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Airu?
The standard check-in time at Hakone Airu is starting from 15:00 - 18:30 while the latest check-out time is at Before 10:00
Does Hakone Airu provide breakfast?
Yes, Hakone Airu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Airu?
Hakone Airu has a 4.0-star rating.
How many floors does Hakone Airu have?
Hakone Airu has 4.
See All
Hakone Airu reviews and ratings
Overall Ratings & Reviews Hakone Airu
Other sources (813)
9.2
Exceptional
From 813 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.4
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Traveller Reviews Hakone Airu
Number of reviews per page
20
40
Top reviews
Mathew
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wonderful traditional style hotel, onsen in the balcony, central location, beautiful area close to all the great sightseeing.
Bree
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property is beautiful, private balcony with private onsen were AMAZING! Room was comfortable and well laid out. That part is definitely a 5*.
The staff were friendly, mostly helpful, but not so much if you got there early. They did take your stuff, but didn't help with directions on how to catch the bus or where to walk.
The food is where this property lost a star (I'd give it a 3, maybe upper 2). The dining area is beautiful and peaceful. The actual food needs some work. The first course was set out 10 min early and was meant to be warm, we arrived on time and it was cold. They proceeded to bring out each course in rapid succession and we had a ton of food in front of us. Not a proper kaiseki meal. As we dug in the food was ok, how they managed dry fish in soup is beyond me.
I'd stay here again - but would skip the food and enjoy it in town instead.
One other note - if you stay here know its at least 30min away from the lake and the majority of the Hakone Loop. So I'd suggest accounting for that in your time planning.
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Mark
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Awesome stay
James
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hakone Airu was an awesome place to stay and such a relaxing experience. The rooms are beautiful and the staff were really friendly and helpful. The private onsen on the balcony was honestly insane and easily the best part of the stay. It’s a really cool mix of traditional ryokan vibes with modern comfort.
Just be warned it’s a steep climb up there from the station and it’s about 800m walk
Read More
Cassandre
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room, food provided, staff, and ambience were perfect.
Rebecca
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were friendly and helpful. Loved the private bath (spa)!
Richard
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Staff was extremely kind and polite. Interacting with them each day was a pleasure.
Marissa
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were great. Amenities were amazing. Loved the private onsen
Eleanor
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Incredible experience and one we’d recommend anyone going to Japan to experience. Food is incredible, very thoughtful and a fantastic experience. You can’t guarantee every course will be to your taste, but there are enough options that you will still be satisfied. The staff have put such care into your experience, it’s amazing. Rooms are stunning and onsen experience is wonderful. The highlight of our Japan trip - thank you!
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Jhon
with Partner
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The food was absolutely delicious and the portions left us very full. It helped a lot as we burned calories with our different adventures.
Trish
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean, spacious room with your own private osen, too bad I didn't know they serve their breakfast from 7:30-11ish, I wish they have put the time somewhere on their booking page because I had to leave at 7am to catch my train and I didn't have a chance to eat the breakfast that came with my hotel booking. I feel sad for missing out on that.
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Katy
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff were very helpful, especially in trying to account for my husband's dietary requirements. The room was spacious and comfortable, and the private onsen was wonderful. I enjoyed the food a lot and I recommend trying the shonan gin tonic!
It cost us 800 yen to reach Hakone Airu by taxi from the train station. You can take the shuttle bus for 200 yen, but I'd note that it would be difficult to ride it with large suitcases.
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Kirsty
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This was one of the best hotel experiences I've ever had. Amazing room, incredible meals and great staff. Truly amazing and I would definitely stay here again.
SHARI
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The staff was extremely nice and helpful. The hotel itself is beautiful and I loved our private onsen.
alejandro
with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nos encanto el hotel, excelente atencion por parte del personal, excelente comida .. y una experiencia inigualable el tener un onsen privado en el cuarto!!
stephanie
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Check-in process was slow (seemed like we sat in the lobby forever). Room was nice. Massages were great. The meals were a major let-down. We tried everything that came with the dinner and breakfast, and very little tasted good. I literally had only one bite of most dishes. By far, the meals at Hakone Airu were the worst meals we had in 10 days in Japan. The food tainted the experience and is the reason we took off two stars. The tub is large enough for two and the views were pleasant, even in winter. The shower took a long time to heat up and we didn't figure out how to make it work normally (it turns itself off after about 45 seconds). It was cold in the shower room and overall, difficult to regulate the temperature in our room. Check-out was also slow; not sure if they were training new staff or what. I would like to try a different ryokan at some point, but husband says nope -- been there, done that, don't need to do it again. Clearly, he was underwhelmed by the experience here too. We had an amazing stay in Kyoto, so perhaps we were spoiled by that.
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Jessica
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff were so attentive and kind! Everything was ready for us and went smoothly, it made our stay extremely relaxing.
Christina
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were so lovely. They made our stay so special. They were helpful with our baby who stayed with us as well. Facilities were beautiful and the food was amazing. Loved our stay.
Andrew
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were incredibly attentive, the private onsen made for a relaxing and magical evening after a tough travel day, and the food was incredible. My only regret was not having more time here.
George
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen.
Number of reviews per page
20
40
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